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Smile Hotel Matsuyama

3.0 star property
Hotel with a restaurant, near Dogo Onsen

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Photo gallery for Smile Hotel Matsuyama

Cleanliness standards
20-inch LCD TV with cable channels, TV
Exterior
Interior
Desk, iron/ironing board, free WiFi, bed sheets

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Double Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Hair dryer
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Hair dryer
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Hair dryer
Rainfall showerhead
Private bathroom
  • 13 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Hair dryer
Rainfall showerhead
Private bathroom
  • 13 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Semidouble Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Semidouble Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Hair dryer
Rainfall showerhead
Private bathroom
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Semidouble Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Semidouble Room, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Hair dryer
Rainfall showerhead
Private bathroom
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Hair dryer
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Hair dryer
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Universal Twin Room [Smoking]

Desk, iron/ironing board, free WiFi, bed sheets

Universal Twin Room [Smoking]

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Twin Room Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Katsuyamacho 1-18-1, Matsuyama, Ehime, 790-0878

What's nearby

  • Matsuyama Castle Ropeway - 5 min walk - 0.3 miles
  • Matsuyama Castle - 11 min walk - 0.6 miles
  • Dogo Park - 16 min walk - 0.9 miles
  • Shiki Memorial Museum - 17 min walk - 0.9 miles
  • Dogo Onsen - 20 min walk - 1.1 miles

Getting around

  • Matsuyama Kume Station - 4 min drive
  • Dogo Onsen Tram Stop - 6 min drive
  • Matsuyama Airport (MYJ) - 20 min drive

Restaurants

  • ‪日本料理若菜 - ‬3 min walk
  • ‪くるますし - ‬2 min walk
  • ‪あさつき - ‬3 min walk
  • ‪牛若丸 - ‬1 min walk
  • ‪太平寿司 本店 - ‬2 min walk

About this property

Smile Hotel Matsuyama

Hotel near Dogo Onsen
Smile Hotel Matsuyama provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and a vending machine
  • A 24-hour front desk, an elevator, and luggage storage
Room features
All 97 rooms include comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with rainfall showers and bidets
  • 20-inch LCD TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 900 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 20-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 900 per person
  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Premier Matsuyama
Premier Inn Matsuyama
Smile Hotel Matsuyama Hotel
Smile Hotel Matsuyama Matsuyama
Smile Hotel Matsuyama Hotel Matsuyama

Frequently asked questions

Is Smile Hotel Matsuyama pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smile Hotel Matsuyama?

Self parking is available for JPY 1000 per night.

What time is check-in at Smile Hotel Matsuyama?

Check-in start time: 3 PM; Check-in end time: 5 AM. After-hours check-in is not available.

What time is check-out at Smile Hotel Matsuyama?

Check-out is at 11 AM.

Where is Smile Hotel Matsuyama located?

Located in Ichibancho, this hotel is within a 10-minute walk of Akiyama Brothers Birthplace, Matsuyama Castle Ropeway, and Saka no Ue no Kumo Museum. Shinonome Shrine and Bansuiso are also within 15 minutes. Dogo Onsen Tram Stop is 22 minutes by foot.

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Smile Hotel Matsuyama Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 72 out of 184 reviews
Rating 8 - Good. 69 out of 184 reviews
Rating 6 - Okay. 33 out of 184 reviews
Rating 4 - Poor. 7 out of 184 reviews
Rating 2 - Terrible. 3 out of 184 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mireille

Mighty fine stay! Well situated, near all attractions and public transportation!
Stayed 2 nights in Jun 2023

4/10 Poor

Yuanchao

Not so nice.
Stayed 4 nights in Dec 2024

8/10 Good

Kam Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2024

6/10 Okay

YEE LING

Liked: Cleanliness, staff & service, amenities
I’ve stayed in a couple of Smile Hotels in Tokushima and Hakata. However, the one in Matsuyama did not do as well as the above 2. 1. Location: About 10mins walk to Okaido if you walk thru the alley of bars & pubs, 15mins to avoid the above 2. The AC is only in heating and fan mode. Have to utilized the in-room humidifier to cool down the room or to open the window (but it’s noisy) These are the 2 points that took away the 2 stars. The rest, ie. facilities, amenities and staffs are good.
Stayed 2 nights in Nov 2023

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Twin-bed room, one-night stay, 13/02/2024 - 14/02/2024. This hotel is super clean and comfortable, like most hotels in Japan. Service was excellent and unthinkable for European standards, compared to the room price (36,30 euro including taxes). Two unique aspects: 1. Smell: the corridor on the second floor had a wonderful, indescribable scent of clean like the one one you sometimes smell on clothes. It was so enjoyable! 2. Smile: As the hotel name suggests, staff members had a large smile which I liked a lot (although they looked a bit tensed during check-in). By mistake I had booked a smoking room, but the staff kindly changed it to a non-smoking room right away. I only had a small breakfast; nonetheless I liked much the variety of Japanese food available. Suggestions for improvement: Curtains were too thin and let light filter on day time, which disturbed sleep. It would be nice to have completely light-blocking curtains.
Stayed 1 night in Feb 2024

8/10 Good

まさき

Liked: Staff & service
Disliked: Property conditions & facilities
ありがとうございました
Stayed 1 night in Jul 2025

10/10 Excellent

カズユキ

Liked: Cleanliness, staff & service, property conditions & facilities
とても居心地が良かった。様々なアクセスが良い。
Stayed 1 night in Jul 2025

8/10 Good

MIKA

Liked: Cleanliness, staff & service, property conditions & facilities
繁華街に近くよかったです。
Stayed 1 night in Jun 2025

8/10 Good

Yutaka

Liked: Cleanliness, staff & service
ありがとうございました。
Stayed 1 night in Jul 2025

8/10 Good

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかった。
Stayed 1 night in Jun 2025

8/10 Good

けいごう

Liked: Amenities
価格のわりには、快適に過ごしました 残念なのは、禁煙室のはずがちょっと匂いが気になりました
Stayed 1 night in Jun 2025

10/10 Excellent

Namie

Stayed 3 nights in Jun 2025

10/10 Excellent

????

Stayed 1 night in Jun 2025

10/10 Excellent

あい

Liked: Cleanliness, amenities
料理美味しかった
Stayed 2 nights in May 2025

6/10 Okay

???

Disliked: Cleanliness
金額の割に良かったです
Stayed 1 night in Jun 2025

6/10 Okay

Takeo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

YASUHIRO

Stayed 2 nights in May 2025

10/10 Excellent

Mika

Liked: Cleanliness, amenities, property conditions & facilities
部屋も綺麗で良かった。朝食も満足です。価格も満足！
Stayed 1 night in May 2025

8/10 Good

??

Liked: Property conditions & facilities
Disliked: Amenities
部屋はコンパクトで、陽も十分入り落ち着けました。朝食は900円ですが目玉焼きも有り味噌汁も地元味噌で美味しい頂きました。ウエルカムコーヒーも最高でした。又利用したいと思います。
Stayed 1 night in May 2025

6/10 Okay

Fumitada

エレベーターは1台でした。室内はデスクが広いです。個別空調はないですが、温度設定はできました。枕元にコンセントがあると良いと思いますが、デスクにしかありません。バスルームのコーキングは黒カビでしたので対策を求めます。シャワーエリアは狭いですが、問題はありません。それなりに掃除されているので、きれいでした。寝る時に着られる寝具もあり便利です。遅い時間に申し込みしたら、朝食は売り切れていましたので、必要な場合は早めに購入ください。大街道エリアは徒歩ですぐです。松山城も徒歩ですぐ。道後温泉方面の路面電車の駅も近くにあります。コンビニも3ブランドが近くにあります。
Stayed 1 night in May 2025

10/10 Excellent

ケンゾウ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったです。ありがとうございました。 機会があれば利用したいです。
Stayed 1 night in May 2025

8/10 Good

Tsutomu

Liked: Cleanliness, staff & service, property conditions & facilities
食べ物屋、お土産屋が歩いて行ける距離にあり、交通の便が良い。
Stayed 1 night in May 2025

8/10 Good

もりお

Stayed 1 night in May 2025

8/10 Good

マサキ

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
シングルで予約していたが、よろしければとツインにしていただきました。 ありがとうございました
Stayed 1 night in May 2025

8/10 Good

りょうこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回車いすユーザーの同伴で泊まりましたが 特に不便なこともなく過ごすことができました。立体駐車場でしたが対応も早くて助かりました！（立体駐車場に入る前に荷物や車いすの方は降ります）ただホテル前が交通量が多いので出入りは少し大変でしたが道後温泉までも車で7分程度で近く良かったです！コンビニはセブンが徒歩2.3分で便利でした。過ごしやすいホテルでありがとうございました！
Stayed 1 night in Apr 2025