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Smile Hotel Matsuyama

3.0 star property
Conveniently positioned near Dogo Onsen, this city-center hotel delivers comfort throughout the day with attentive staff ready to enhance the stay

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Photo gallery for Smile Hotel Matsuyama

Lobby - Smile Hotel Matsuyama (Matsuyama)
A hotel lobby with a vending machine, a sofa, a lamp, and a framed picture on the wall. - Smile Hotel Matsuyama (Matsuyama)
Exterior - Smile Hotel Matsuyama (Matsuyama)
A hotel room with a bed, a desk, a chair, a mirror, and a shower area. - Smile Hotel Matsuyama (Matsuyama)
Interior - Smile Hotel Matsuyama (Matsuyama)
Smile Hotel Matsuyama sits in the heart of the city, offering practical comforts for travelers. Guests connect to in-room WiFi while enjoying conveniences like dry cleaning services, an on-site restaurant, luggage storage, and a vending machine for quick refreshments.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Single Room, Non Smoking

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Single Room, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room, Smoking

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Single Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a window with curtains, and a trash bin.

Double Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Smoking

A hotel room with a bed, a desk with a chair, a window with curtains, and a trash bin.

Double Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Twin Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Smoking

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Twin Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Semi-double Room Non-smoking

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Semi-double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Single Room Smoking

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Deluxe Single Room Smoking

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Single Room Non-smoking

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Deluxe Single Room Non-smoking

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Semidouble Room, Non Smoking

A hotel room with a bed, a desk, a chair, and a window with curtains.

Semidouble Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Semidouble Room, Smoking

A hotel room with a bed, a desk, a chair, and a window with curtains.

Semidouble Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Matsuyama, Smile Hotel Matsuyama is in the city center. Akiyama Brothers Birthplace and Bansuiso are cultural highlights, and some of the area's landmarks include Dogo Onsen and Matsuyama Castle. Ferris Wheel Kururin and Botchan Train are also worth visiting. Visit our Matsuyama travel guide
Map
Katsuyamacho 1-18-1, Matsuyama, Ehime, 790-0878

What's nearby

  • A building with a green awning and a sign in Japanese. There are cut-out figures of people on the wall.
    Matsuyama Castle Ropeway
    7 min walk - 0.4 miles
  • A corridor with a wall covered in numerous black and white photographs.
    Saka no Ue no Kumo Museum
    7 min walk - 0.4 miles
  • A signpost with multiple directions and labels in Japanese, surrounded by lush greenery and trees.
    Dogo Park
    17 min walk - 0.9 miles
  • A stone monument with Japanese inscriptions, a building entrance with a traditional gate, and steps leading up to the entrance.
    Shiki Memorial Museum
    19 min walk - 1.0 mile
  • A traditional Japanese building with a curved roof, located at a city intersection.
    Dogo Onsen
    20 min walk - 1.1 miles

Getting around

  • Matsuyama Kume Station
    4 min drive
  • Dogo Onsen Tram Stop
    6 min drive
  • Matsuyama Airport (MYJ)
    22 min drive

Restaurants

  • 居酒屋 網元 別邸
    3 min walk
  • 海山酒場 牛若丸
    1 min walk
  • 日々是赤提灯 日和
    3 min walk
  • 星空JETT
    3 min walk
  • Fantasticparadise
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 900 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 20-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 900 per person
  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Smile Hotel Matsuyama pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 1000 per night.

What time is check-in at Smile Hotel Matsuyama?

Check-in start time: 3 PM; Check-in end time: 5 AM. After-hours check-in is not available.

What time is check-out at Smile Hotel Matsuyama?

Check-out is at 11 AM.

Where is Smile Hotel Matsuyama located?

Located in the heart of Matsuyama, this hotel is within a 10-minute walk of Akiyama Brothers Birthplace, Matsuyama Castle Ropeway, and Saka no Ue no Kumo Museum. Shinonome Shrine and Bansuiso are also within 15 minutes. Dogo Onsen Tram Stop is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Smile Hotel Matsuyama Reviews

8.4

Very Good

8.2

Cleanliness

8.8

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 104 out of 250 reviews
Rating 8 - Good. 89 out of 250 reviews
Rating 6 - Okay. 47 out of 250 reviews
Rating 4 - Poor. 7 out of 250 reviews
Rating 2 - Terrible. 3 out of 250 reviews

Reviews

Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quick check in, big enough rooms and good breakfast buffet.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay on our pilgrimage. Clean room, friendly and helpful staff and close to restaurants, grocery and conbini.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

YEE LING

Liked: Cleanliness, staff & service, amenities
I’ve stayed in a couple of Smile Hotels in Tokushima and Hakata. However, the one in Matsuyama did not do as well as the above 2. 1. Location: About 10mins walk to Okaido if you walk thru the alley of bars & pubs, 15mins to avoid the above 2. The AC is only in heating and fan mode. Have to utilized the in-room humidifier to cool down the room or to open the window (but it’s noisy) These are the 2 points that took away the 2 stars. The rest, ie. facilities, amenities and staffs are good.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Twin-bed room, one-night stay, 13/02/2024 - 14/02/2024. This hotel is super clean and comfortable, like most hotels in Japan. Service was excellent and unthinkable for European standards, compared to the room price (36,30 euro including taxes). Two unique aspects: 1. Smell: the corridor on the second floor had a wonderful, indescribable scent of clean like the one one you sometimes smell on clothes. It was so enjoyable! 2. Smile: As the hotel name suggests, staff members had a large smile which I liked a lot (although they looked a bit tensed during check-in). By mistake I had booked a smoking room, but the staff kindly changed it to a non-smoking room right away. I only had a small breakfast; nonetheless I liked much the variety of Japanese food available. Suggestions for improvement: Curtains were too thin and let light filter on day time, which disturbed sleep. It would be nice to have completely light-blocking curtains.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Masami

Liked: Cleanliness, staff & service
Breakfast was so good
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Mireille

Mighty fine stay! Well situated, near all attractions and public transportation!
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Kam Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2024
Verified review

4/10 Poor

Yuanchao

Not so nice.
Stayed 4 nights in Dec 2024
Verified review

6/10 Okay

Kohji

Liked: Cleanliness, property conditions & facilities
朝食が良くなかった
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Sachiyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から凄く近いので良かった コンビニも直ぐ近くに有った
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Wakabayashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
親切丁寧でした。 一階のトイレが汚かったのが残念でした。
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

福川

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地場所がよく、また立体式駐車場が隣接しておりとても便利なホテルでした。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

ミエコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食も美味しい
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Hiroyuki

部屋は狭いが清潔だった
Stayed 2 nights in May 2026
Verified review

8/10 Good

Siu fung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空調只有暖房及送風，還好窗可以打開，附近有兩間7-11，一間全家，一間Lawson ，地面列車在轉角很近。去松山城和道後溫泉都方便。
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
各観光施設、道後温泉、ショッピングゾーンへのアクセスが良く、スタッフのみなさんもとても親身で非常に心地よい滞在でした
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

YUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
めちゃくちゃコスパいい！ 安さ、口コミ、立地だけで決めましたが、正解でした。正直何にも期待してなかったけど、受付の方は全員愛想良くて丁寧だし、アメニティもちゃんとある。朝ごはんは利益でてる？ってくらい安くておいしい。品数も朝だし十分。 倍の金額払ってここより全体的に劣ってるところいくらでもある。
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Kunihiro

Liked: Staff & service, amenities, property conditions & facilities
スタッフの対応がスムーズでよかったです。
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

しょうじ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
思っていたより、朝食良かったです。
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

むう

Disliked: Cleanliness, property conditions & facilities
エアコンがなぜか冷房が使えなかった。
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

勇太

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適で過ごしやすい ゆっくり休めました
Stayed 1 night in Mar 2026
Verified review

8/10 Good

秀樹

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
歩いてすぐ近くにアーケード商店街があり、飲食店がたくさんあり、とても良かったです。　 車に忘れ物をしたが、女性の受付の方が嫌な顔をせずに対応をしてくれました。
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, amenities
客室の広さが余裕があり良かったです。ロビーでのコーヒーサービス、スタッフの対応が大変良かったです。
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

KENJI

Liked: Cleanliness, amenities, property conditions & facilities
路面電車の停留所がすぐ側にあるので、松山駅や道後温泉などに行くのに便利でした。 横のコインパーキングも夜遅く止めたのが良かったのか、半日程止めても500円でした。
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kazunori

Liked: Cleanliness, staff & service, amenities
客室・室内ファシリは清潔だし綺麗（若干の消耗は感じられるものの）、スタッフの応対も丁寧、観光情報の発信もあり。
Stayed 1 night in Feb 2026