See all properties

Smile Hotel Matsuyama

3.0 star property
Conveniently positioned near Dogo Onsen, this city-center hotel delivers comfort throughout the day with attentive staff ready to enhance the stay

Choose dates to view prices

Photo gallery for Smile Hotel Matsuyama

Lobby - Smile Hotel Matsuyama (Matsuyama)
Interior - Smile Hotel Matsuyama (Matsuyama)
Desk, iron/ironing board, free WiFi, bed sheets - Smile Hotel Matsuyama (Matsuyama)
20-inch LCD TV with cable channels, TV - Smile Hotel Matsuyama (Matsuyama)
Exterior - Smile Hotel Matsuyama (Matsuyama)
Smile Hotel Matsuyama sits in the heart of the city, offering practical comforts for travelers. Guests connect to in-room WiFi while enjoying conveniences like dry cleaning services, an on-site restaurant, luggage storage, and a vending machine for quick refreshments.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Semidouble Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Semidouble Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Semidouble Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Semidouble Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Matsuyama, Smile Hotel Matsuyama is in the city center. Akiyama Brothers Birthplace and Bansuiso are cultural highlights, and some of the area's landmarks include Dogo Onsen and Matsuyama Castle. Ferris Wheel Kururin and Botchan Train are also worth visiting. Visit our Matsuyama travel guide
Map
Katsuyamacho 1-18-1, Matsuyama, Ehime, 790-0878

What's nearby

  • Matsuyama Castle Ropeway
    Matsuyama Castle Ropeway
    7 min walk - 0.4 miles
  • Saka no Ue no Kumo Museum
    Saka no Ue no Kumo Museum
    7 min walk - 0.4 miles
  • Shiki Memorial Museum
    Shiki Memorial Museum
    19 min walk - 1.0 mile
  • Matsuyama, Japan Skyline
    Dogo Onsen
    20 min walk - 1.1 miles
  • Ehime University Museum
    15 min walk - 0.8 miles

Getting around

  • Matsuyama Kume Station
    4 min drive
  • Dogo Onsen Tram Stop
    6 min drive
  • Matsuyama Airport (MYJ)
    20 min drive

Restaurants

  • 居酒屋 網元 別邸
    3 min walk
  • 海山酒場 牛若丸
    1 min walk
  • 日々是赤提灯 日和
    3 min walk
  • 日本料理 若菜
    3 min walk
  • 味ふく
    4 min walk

Similar properties

Property entrance
APA Hotel Matsuyamajo Nishi
Matsuyama
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
7.8 out of 10, Good, 1,001 reviews
APA Hotel Matsuyamajo Nishi
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 900 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 20-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 900 per person
  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Smile Hotel Matsuyama pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 1000 per night.

What time is check-in at Smile Hotel Matsuyama?

Check-in start time: 3 PM; Check-in end time: 5 AM. After-hours check-in is not available.

What time is check-out at Smile Hotel Matsuyama?

Check-out is at 11 AM.

Where is Smile Hotel Matsuyama located?

Located in Ichibancho, this hotel is 0.3 mi (0.5 km) from Akiyama Brothers Birthplace and 1.3 mi (2.1 km) from Dogo Onsen. Matsuyama Castle Ropeway and Saka no Ue no Kumo Museum are also within 10 minutes. Dogo Onsen Tram Stop is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Smile Hotel Matsuyama Reviews

8.4

Very Good

8.2

Cleanliness

8.8

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 100 out of 243 reviews
Rating 8 - Good. 87 out of 243 reviews
Rating 6 - Okay. 46 out of 243 reviews
Rating 4 - Poor. 7 out of 243 reviews
Rating 2 - Terrible. 3 out of 243 reviews

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quick check in, big enough rooms and good breakfast buffet.
Stayed 1 night in May 2026
Verified

6/10 Okay

YEE LING

Liked: Cleanliness, staff & service, amenities
I’ve stayed in a couple of Smile Hotels in Tokushima and Hakata. However, the one in Matsuyama did not do as well as the above 2. 1. Location: About 10mins walk to Okaido if you walk thru the alley of bars & pubs, 15mins to avoid the above 2. The AC is only in heating and fan mode. Have to utilized the in-room humidifier to cool down the room or to open the window (but it’s noisy) These are the 2 points that took away the 2 stars. The rest, ie. facilities, amenities and staffs are good.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Twin-bed room, one-night stay, 13/02/2024 - 14/02/2024. This hotel is super clean and comfortable, like most hotels in Japan. Service was excellent and unthinkable for European standards, compared to the room price (36,30 euro including taxes). Two unique aspects: 1. Smell: the corridor on the second floor had a wonderful, indescribable scent of clean like the one one you sometimes smell on clothes. It was so enjoyable! 2. Smile: As the hotel name suggests, staff members had a large smile which I liked a lot (although they looked a bit tensed during check-in). By mistake I had booked a smoking room, but the staff kindly changed it to a non-smoking room right away. I only had a small breakfast; nonetheless I liked much the variety of Japanese food available. Suggestions for improvement: Curtains were too thin and let light filter on day time, which disturbed sleep. It would be nice to have completely light-blocking curtains.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Masami

Liked: Cleanliness, staff & service
Breakfast was so good
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mireille

Mighty fine stay! Well situated, near all attractions and public transportation!
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Kam Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2024
Verified

4/10 Poor

Yuanchao

Not so nice.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

ミエコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食も美味しい
Stayed 2 nights in Jun 2026
Verified

6/10 Okay

Hiroyuki

部屋は狭いが清潔だった
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
各観光施設、道後温泉、ショッピングゾーンへのアクセスが良く、スタッフのみなさんもとても親身で非常に心地よい滞在でした
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

YUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
めちゃくちゃコスパいい！ 安さ、口コミ、立地だけで決めましたが、正解でした。正直何にも期待してなかったけど、受付の方は全員愛想良くて丁寧だし、アメニティもちゃんとある。朝ごはんは利益でてる？ってくらい安くておいしい。品数も朝だし十分。 倍の金額払ってここより全体的に劣ってるところいくらでもある。
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Kunihiro

Liked: Staff & service, amenities, property conditions & facilities
スタッフの対応がスムーズでよかったです。
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

しょうじ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
思っていたより、朝食良かったです。
Stayed 1 night in Mar 2026
Verified

6/10 Okay

むう

Disliked: Cleanliness, property conditions & facilities
エアコンがなぜか冷房が使えなかった。
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

勇太

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適で過ごしやすい ゆっくり休めました
Stayed 1 night in Mar 2026
Verified

8/10 Good

秀樹

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
歩いてすぐ近くにアーケード商店街があり、飲食店がたくさんあり、とても良かったです。　 車に忘れ物をしたが、女性の受付の方が嫌な顔をせずに対応をしてくれました。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, amenities
客室の広さが余裕があり良かったです。ロビーでのコーヒーサービス、スタッフの対応が大変良かったです。
Stayed 2 nights in Feb 2026
Verified

8/10 Good

KENJI

Liked: Cleanliness, amenities, property conditions & facilities
路面電車の停留所がすぐ側にあるので、松山駅や道後温泉などに行くのに便利でした。 横のコインパーキングも夜遅く止めたのが良かったのか、半日程止めても500円でした。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kazunori

Liked: Cleanliness, staff & service, amenities
客室・室内ファシリは清潔だし綺麗（若干の消耗は感じられるものの）、スタッフの応対も丁寧、観光情報の発信もあり。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Harumi

Liked: Cleanliness, staff & service, amenities
マラソンのために利用しました。 最高の立地でした
Stayed 3 nights in Jan 2026
Verified

8/10 Good

seokjin

Liked: Cleanliness, staff & service
직원들이 친절했습니다
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

mayumi

Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔で広く、設備も充分揃っていた。 スタッフの方の対応も丁寧でとても良かった。 朝ご飯は種類は少ないが、丁度良い量とバランスで美味しく食べる事が出来た。 また是非利用したいと思う。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

福川

Liked: Cleanliness, property conditions & facilities
価格、立地ともとても良かったです。 私の予約の間違いで、喫煙室を予約したのは残念でした。 私のミスです。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

youngchan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아침은 먹지않아 평가하지 않았습니다.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Manabu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
全体的に清潔感がありました。
Stayed 1 night in Dec 2025