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Tennen Onsen Matsuyama New Grand Hotel

3.0 star property
Hotel in Matsuyama with a full-service spa and a 24-hour front desk

Choose dates to view prices

Photo gallery for Tennen Onsen Matsuyama New Grand Hotel

Hot springs
Hot springs
Japanese Style Room (6+8 Tatami-mats), Non Smokng | Desk, iron/ironing board, free WiFi, bed sheets
Hot springs
Reception
Tennen Onsen Matsuyama New Grand Hotel, in the business district, feels worlds away. Guests can relax in indoor public baths or mineral hot springs, then book a massage or aromatherapy treatment. Enjoy free in-room WiFi and laundry services for a comfortable, convenient stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
Massage

Spa

The on-site spa has a variety of ways to relax and unwind. The hotel's spa offers in-room massages and wellness treatments such as aromatherapy. Other on-site facilities include a sauna.

Massage
Massage

Room options

Check availability for these dates

Tonight

Sep 13 - Sep 14
Check availability for tonight Sep 13 - Sep 14

Tomorrow

Sep 14 - Sep 15
Check availability for tomorrow Sep 14 - Sep 15
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room, Non Smoking (West Wing)

Single Room, Non Smoking (West Wing) | Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking (West Wing)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Bathrobes
Shower/tub combination
Deep soaking bathtub
Hair dryer
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Single Room, B-SB , Non Smoking [With Shower Booth](East Wing)

Single Room, B-SB , Non Smoking [With Shower Booth](East Wing) | Desk, iron/ironing board, free WiFi, bed sheets

Single Room, B-SB , Non Smoking [With Shower Booth](East Wing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Bathrobes
Hair dryer
Electric kettle
Digital channels
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room, B-SB , Non Smoking [With Shower Booth](East Wing)

Twin Room, B-SB , Non Smoking [With Shower Booth](East Wing) | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, B-SB , Non Smoking [With Shower Booth](East Wing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Hydromassage showerhead
Hair dryer
Bathrobes
Bidet
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room (6+8 Tatami-mats), Non Smokng

Japanese Style Room (6+8 Tatami-mats), Non Smokng | Desk, iron/ironing board, free WiFi, bed sheets

Japanese Style Room (6+8 Tatami-mats), Non Smokng

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
Shower/tub combination
Bathrobes
  • 31 sq m
  • Sleeps 5
  • 5 Twin Futons

About the neighborhood

Map
3-4-10 Nibancho, Matsuyama, Ehime-ken, 790-0002

What's nearby

  • Saka no Ue no Kumo Museum - 4 min walk - 0.3 miles
  • Matsuyama Castle Ropeway - 10 min walk - 0.6 miles
  • Matsuyama Castle - 13 min walk - 0.7 miles
  • Dogo Onsen - 3 min drive - 1.8 miles
  • Shiki Memorial Museum - 3 min drive - 1.8 miles

Getting around

  • Matsuyama Kume Station - 5 min drive
  • Dogo Onsen Tram Stop - 10 min drive
  • Matsuyama Airport (MYJ) - 15 min drive

Restaurants

  • ‪五志喜 - ‬3 min walk
  • ‪ボルガノ - ‬4 min walk
  • ‪そば吉本店 - ‬2 min walk
  • ‪響未 / こひつじ - ‬1 min walk
  • ‪Bar EDDIE - ‬2 min walk

About this property

Tennen Onsen Matsuyama New Grand Hotel

Hotel near Dogo Onsen
Tennen Onsen Matsuyama New Grand Hotel provides amenities like an indoor public bath (no minerals) and dry cleaning/laundry services. For some rest and relaxation, visit the hot springs/mineral springs or sauna, and indulge in aromatherapy or a massage. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Hot springs on site, a 24-hour front desk, and an elevator
  • A vending machine, smoke-free premises, and a TV in the lobby
  • Luggage storage
  • Guest reviews say good things about the overall condition
Room features
All 148 rooms feature comforts such as air conditioning and bathrobes, in addition to perks like free WiFi.
Other conveniences in all rooms include:
  • Bidets, hair dryers, and shampoo
  • 25-inch LCD TVs with digital channels
  • Refrigerators, electric kettles, and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Tea service

Things to do

  • Full-service spa
  • Hot springs
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • 24-hour public bath
  • Aromatherapy
  • Hot/mineral springs
  • In-room massages
  • Public indoor bath (no minerals)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Well-lit path to entrance

More

  • 2 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 25-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Matsuyama New Grand Hotel
Matsuyama New Grand

Frequently asked questions

Is Tennen Onsen Matsuyama New Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tennen Onsen Matsuyama New Grand Hotel?

This hotel doesn't offer parking.

What time is check-in at Tennen Onsen Matsuyama New Grand Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Tennen Onsen Matsuyama New Grand Hotel?

Check-out is at 11:00 AM.

Where is Tennen Onsen Matsuyama New Grand Hotel located?

Located in Sanbancho, this spa hotel is within a 10-minute walk of Saka no Ue no Kumo Museum, Bansuiso, and Akiyama Brothers Birthplace. Enkoji Temple and Ferris Wheel Kururin are also within 10 minutes. Matsuyama Station is 21 minutes by foot.

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Reviews

Tennen Onsen Matsuyama New Grand Hotel Reviews

8.4

Very Good

8.2

Cleanliness

8.8

Location

8.4

Staff & service

7.8

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 70 out of 194 reviews
Rating 8 - Good. 86 out of 194 reviews
Rating 6 - Okay. 29 out of 194 reviews
Rating 4 - Poor. 7 out of 194 reviews
Rating 2 - Terrible. 2 out of 194 reviews

Reviews

10/10 Excellent

Dounia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms look a bit old but it does the job. The location is ideal, there is a bath open all night long! Staff is also very helpful, I encountered an issue with one of the washing machine and they fixed it quickly.
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing trip

The Japanese style room is spacious, we enjoy it very much. The onsen is comfortable for not being crowded, with hot and cold one, too. There are car parks which are next to the hotel, one is even a few steps away only, with enough parking space.
Stayed 3 nights in Dec 2024

8/10 Good

NARUAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good city hotel with hot spring baths

I stayed without breakfast this time and it was a pleasant experience. The hot spring baths are all-night and you don't have to worry about the time. Very good service. Rooms have a hot water kettle and a fridge. Room clothes and slippers are also provided. It was very user-friendly and convenient.
Stayed 1 night in Dec 2024

8/10 Good

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The onsen, the in room facilities have room for improvements. The room is too small for 5 adults!
Stayed 2 nights in Feb 2025

8/10 Good

Naoto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bidet toilet didn't work for the first night, and they gave me a different room for my 2nd and 3rd nights which was great!
Stayed 3 nights in Jun 2024

10/10 Excellent

sorahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感のある部屋でした
Stayed 2 nights in Sep 2025

10/10 Excellent

SONGLEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

마쓰야마 여행에서 최고의 숙소였어요!

정말 친절하고 시설 쾌적하고 좋았던 숙소였어요. 부모님도 좋아하셨고 함께있던 온천도 너무너무 좋았어요!! 위치도 시내랑 가까웠고 다니기 너무 좋았습니다~ 여행 중 숙소가 가장 맘에 들었습니다 ㅎㅎ
Stayed 2 nights in Jun 2025

8/10 Good

NAOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Hidehisa

Liked: Cleanliness, amenities, property conditions & facilities
大浴場、サウナが清潔感あり良かった
Stayed 1 night in May 2025

8/10 Good

アキヒロ

Liked: Cleanliness, staff & service, property conditions & facilities
温泉施設がありとても良かったです。
Stayed 1 night in Apr 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
凄く良かったです！
Stayed 1 night in Apr 2025

10/10 Excellent

JEONGHOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Yoshida

Stayed 4 nights in Apr 2025

10/10 Excellent

SeoHyeon

Liked: Cleanliness, staff & service, room comfort
소박하고 가족적이고 좋았습니다. 너무 친절하셨던 스텝분들 계속 기억날 것 같아요. 바로 길가는 아니었지만 고급 샵들이 있는 백화점 뒤쪽이었고, 스테프가 손으로 직접 그렸던 귀여운 안내 그림들이 생각나네요. 온천이 있어서 너무 좋았구요. 다음번에 혼자 가면 또 찾아가고 싶어요.
Stayed 1 night in Apr 2025

8/10 Good

TSUNG-NAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置很好，距離松山大街道步行僅幾分鐘路程，附近餐廳購物選擇多，不過未附免費停車場，僅有特約停車場（付費1000丹可停一整晚）
Stayed 1 night in Apr 2025

6/10 Okay

MARIKO

天然温泉

24時間温泉は良かったです。
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

SEKYUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

併設マッサージ施設で癒されました

マッサージ施設が併設されていて、丁寧な施術で旅の疲れを癒されました。
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Terry

Stayed 1 night in Jan 2025

6/10 Okay

??

Liked: Staff & service
Disliked: Property conditions & facilities
エアコンの温度調整があまり良いとは言えません。天然温泉はそれなりに満足できました！
Stayed 3 nights in Jan 2025

4/10 Poor

Shimizu

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

mikio

Liked: Room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service, amenities
Located very near Matsuyama Castle and the main shopping district. Alot of food options around the area even later in the evening.
Stayed 1 night in Dec 2024

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