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Tennen Onsen Matsuyama New Grand Hotel

3.0 star property
Hotel with a full-service spa, near Dogo Onsen

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Photo gallery for Tennen Onsen Matsuyama New Grand Hotel

Japanese Style Room (6+8 Tatami-mats), Non Smokng | Desk, iron/ironing board, free WiFi, bed sheets
Hot springs
Reception
Hot springs
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room, Non Smoking (West Wing)

Single Room, Non Smoking (West Wing) | Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking (West Wing)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Deep soaking bathtub
Private bathroom
Bidet
Bathrobes
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Single Room, B-SB , Non Smoking [With Shower Booth](East Wing)

Single Room, B-SB , Non Smoking [With Shower Booth](East Wing) | Desk, iron/ironing board, free WiFi, bed sheets

Single Room, B-SB , Non Smoking [With Shower Booth](East Wing)

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Hair dryer
Bidet
Electric kettle
Digital channels
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room, B-SB , Non Smoking [With Shower Booth](East Wing)

Twin Room, B-SB , Non Smoking [With Shower Booth](East Wing) | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, B-SB , Non Smoking [With Shower Booth](East Wing)

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Hydromassage showerhead
Bathrobes
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room (6+8 Tatami-mats), Non Smokng

Japanese Style Room (6+8 Tatami-mats), Non Smokng | Desk, iron/ironing board, free WiFi, bed sheets

Japanese Style Room (6+8 Tatami-mats), Non Smokng

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Bathrobes
  • 31 sq m
  • Sleeps 5
  • 5 Twin Futons

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About the neighborhood

Map
3-4-10 Nibancho, Matsuyama, Ehime-ken, 790-0002

What's nearby

  • Matsuyama Castle Ropeway - 10 min walk - 0.6 miles
  • Matsuyama Castle - 13 min walk - 0.7 miles
  • Dogo Park - 3 min drive - 1.6 miles
  • Dogo Onsen - 3 min drive - 1.8 miles
  • Shiki Memorial Museum - 3 min drive - 1.8 miles

Getting around

  • Matsuyama Kume Station - 5 min drive
  • Dogo Onsen Tram Stop - 10 min drive
  • Matsuyama Airport (MYJ) - 15 min drive

Restaurants

  • ‪Trattoria Viola - ‬2 min walk
  • ‪ボルガノ - ‬4 min walk
  • ‪Sicilia シシリア イタリア家庭料理 - ‬1 min walk
  • ‪そば吉本店 - ‬2 min walk
  • ‪プネウマカレー - ‬2 min walk

About this property

Tennen Onsen Matsuyama New Grand Hotel

Hotel near Dogo Onsen
Tennen Onsen Matsuyama New Grand Hotel provides amenities like an indoor public bath (no minerals) and dry cleaning/laundry services. For some rest and relaxation, visit the hot springs/mineral springs or sauna, and indulge in a massage or aromatherapy. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Hot springs on site, a TV in the lobby, and smoke-free premises
  • Luggage storage, a 24-hour front desk, and an elevator
  • A vending machine
  • Guest reviews say good things about the overall condition
Room features
All 148 rooms feature comforts such as air conditioning and bathrobes, in addition to perks like free WiFi.
Other conveniences in all rooms include:
  • Bidets, hair dryers, and shampoo
  • 25-inch LCD TVs with digital channels
  • Refrigerators, electric kettles, and heating

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Tea service

Things to do

  • Full-service spa
  • Hot springs
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • 24-hour public bath
  • Aromatherapy
  • Hot/mineral springs
  • In-room massages
  • Public indoor bath (no minerals)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Well-lit path to entrance

More

  • 2 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 25-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Matsuyama New Grand Hotel
Matsuyama New Grand

Frequently asked questions

Is Tennen Onsen Matsuyama New Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tennen Onsen Matsuyama New Grand Hotel?

This hotel doesn't offer parking.

What time is check-in at Tennen Onsen Matsuyama New Grand Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Tennen Onsen Matsuyama New Grand Hotel?

Check-out is at 11:00 AM.

Where is Tennen Onsen Matsuyama New Grand Hotel located?

Located in the heart of Matsuyama, this spa hotel is 0.3 mi (0.5 km) from Saka no Ue no Kumo Museum and 1.8 mi (2.8 km) from Dogo Onsen. Bansuiso and Akiyama Brothers Birthplace are also within 10 minutes. Matsuyama Station is 21 minutes by foot.

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Tennen Onsen Matsuyama New Grand Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 65 out of 188 reviews
Rating 8 - Good. 85 out of 188 reviews
Rating 6 - Okay. 29 out of 188 reviews
Rating 4 - Poor. 7 out of 188 reviews
Rating 2 - Terrible. 2 out of 188 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Ian

Liked: Cleanliness, staff & service, amenities
Located very near Matsuyama Castle and the main shopping district. Alot of food options around the area even later in the evening.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing trip

The Japanese style room is spacious, we enjoy it very much. The onsen is comfortable for not being crowded, with hot and cold one, too. There are car parks which are next to the hotel, one is even a few steps away only, with enough parking space.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dounia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms look a bit old but it does the job. The location is ideal, there is a bath open all night long! Staff is also very helpful, I encountered an issue with one of the washing machine and they fixed it quickly.
Stayed 5 nights in Nov 2024

8/10 Good

NARUAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good city hotel with hot spring baths

I stayed without breakfast this time and it was a pleasant experience. The hot spring baths are all-night and you don't have to worry about the time. Very good service. Rooms have a hot water kettle and a fridge. Room clothes and slippers are also provided. It was very user-friendly and convenient.
Stayed 1 night in Dec 2024

8/10 Good

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The onsen, the in room facilities have room for improvements. The room is too small for 5 adults!
Stayed 2 nights in Feb 2025

8/10 Good

Naoto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bidet toilet didn't work for the first night, and they gave me a different room for my 2nd and 3rd nights which was great!
Stayed 3 nights in Jun 2024

6/10 Okay

masaki

good
Stayed 1 night in Jul 2023

10/10 Excellent

Hidehisa

Liked: Cleanliness, amenities, property conditions & facilities
大浴場、サウナが清潔感あり良かった
Stayed 1 night in May 2025

8/10 Good

アキヒロ

Liked: Cleanliness, staff & service, property conditions & facilities
温泉施設がありとても良かったです。
Stayed 1 night in Apr 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
凄く良かったです！
Stayed 1 night in Apr 2025

6/10 Okay

Yoshida

Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

併設マッサージ施設で癒されました

マッサージ施設が併設されていて、丁寧な施術で旅の疲れを癒されました。
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Terry

Stayed 1 night in Jan 2025

6/10 Okay

??

Liked: Staff & service
Disliked: Property conditions & facilities
エアコンの温度調整があまり良いとは言えません。天然温泉はそれなりに満足できました！
Stayed 3 nights in Jan 2025

4/10 Poor

Shimizu

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

mikio

Liked: Room comfort
Stayed 1 night in Jan 2025

8/10 Good

のぶゆき

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉付きで快適でした。
Stayed 2 nights in Dec 2024

10/10 Excellent

Kazuya

Stayed 1 night in Dec 2024

6/10 Okay

Akatsuki

Stayed 1 night in Nov 2024

10/10 Excellent

heungsook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Takanaru

大浴場があってよかった
Stayed 1 night in Nov 2024

8/10 Good

たいせい

Stayed 1 night in Sep 2024

8/10 Good

Hidemasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂がよかったです
Stayed 1 night in Sep 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
繁華街近く、サウナ付き大浴場で大変満足です。
Stayed 4 nights in Sep 2024