Candeo Hotels Matsuyama Okaido

3.0 star property
Hotel with a bar, near Dogo Onsen

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Photo gallery for Candeo Hotels Matsuyama Okaido

Spa
Daily full breakfast (JPY 1980 per person)
Reception
Property entrance
Hallway
Candeo Hotels Matsuyama Okaido, in Okaido's shopping district, offers a balanced experience. Guests recover from shopping with massages or unwind with drinks at the bar. Practical amenities like WiFi and dry cleaning are supported by a notably helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

Superior Sofa King Room, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Sofa Twin Room, Non Smoking

8.6 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 20 sq m
  • Hill view
  • Sleeps 4
  • 2 Twin Beds

Superior Sofa Double Room, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Sofa Twin Room, Non Smoking (For 1 Adult)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 20 sq m
  • Hill view
  • Sleeps 1
  • 2 Twin Beds

Superior Sofa Double Room, Non Smoking (For 1 Adult)

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Superior Sofa King Room, Non Smoking (For 1 Adult)

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

Wide-Desk Double Room, Non Smoking (For 1 Adult)

8.6 out of 10
Excellent
(17 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Executive Room, Non Smoking (Sofa King)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive King, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
2 Chome-5-12 Okaido, Matsuyama, Ehime-ken, 790-0004

What's nearby

  • Saka no Ue no Kumo Museum - 1 min walk - 0.1 miles
  • Matsuyama Castle Ropeway - 6 min walk - 0.3 miles
  • Matsuyama Castle - 11 min walk - 0.6 miles
  • Dogo Onsen - 3 min drive - 1.6 miles
  • Shiki Memorial Museum - 3 min drive - 1.6 miles

Getting around

  • Matsuyama Kume Station - 5 min drive
  • Dogo Onsen Tram Stop - 8 min drive
  • Matsuyama Airport (MYJ) - 18 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪麺鮮醤油房 周平 (Syuhei) - ‬1 min walk
  • ‪びいどろ - ‬1 min walk
  • ‪蔵木 - ‬1 min walk

About this property

Candeo Hotels Matsuyama Okaido

Hotel near Dogo Onsen
You can look forward to shopping on site, dry cleaning/laundry services, and a bar at Candeo Hotels Matsuyama Okaido. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), an elevator, and a vending machine
  • Multilingual staff and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 215 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
More amenities include:
  • Bidets, free toiletries, and hair dryers
  • 40-inch LCD TVs with digital channels
  • Wardrobes/closets, refrigerators, and electric kettles

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 1,430 for children
  • A bar/lounge

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 13 floors
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 1980 for adults and JPY 1430 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Okaido Hotel
Candeo Hotels Matsuyama Okaido
Candeo Hotels Okaido
Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Matsuyama Okaido Matsuyama
Candeo Hotels Matsuyama Okaido Hotel Matsuyama

Frequently asked questions

Is Candeo Hotels Matsuyama Okaido pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Candeo Hotels Matsuyama Okaido?

Candeo Hotels Matsuyama Okaido doesn't offer parking.

What time is check-in at Candeo Hotels Matsuyama Okaido?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Candeo Hotels Matsuyama Okaido?

Check-out is at 11 AM.

Where is Candeo Hotels Matsuyama Okaido located?

Located in Okaido, this hotel is steps from Akiyama Brothers Birthplace and Saka no Ue no Kumo Museum. Bansuiso and Matsuyama Castle Ropeway are also within 10 minutes. Dogo Onsen Tram Stop is 25 minutes by foot and Matsuyama Station is 25 minutes.

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Candeo Hotels Matsuyama Okaido Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 535 out of 1001 reviews
Rating 8 - Good. 337 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great hotel to stay. Breakfast was great, too!
Stayed 1 night in May 2025

10/10 Excellent

Kohei

Liked: Cleanliness, amenities, property conditions & facilities
It is so safty to stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jarome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice quiet place to stay for a day trip or longer :)
Stayed 1 night in Nov 2024

8/10 Good

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay.

Good location, safe and clean plus reasonable price.
Stayed 2 nights in Jan 2025

10/10 Excellent

SooHyun

Liked: Cleanliness, property conditions & facilities, room comfort
very comfortable during staying the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in Dec 2024

2/10 Terrible

かずとし

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
…………。
Stayed 2 nights in Sep 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really well located, near the city's shopping district. The rooms are very comfortable and clean. The staff is very friendly, and breakfast is delicious. The bath is really nice, and the view of the city is beautiful. I will definitely consider returning to this hotel if I get the chance.
Stayed 3 nights in Mar 2025

10/10 Excellent

hitomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is wide and clean. I stayed very comfortable. I will use this hotel next time. I have already booked for next stay.
Stayed 1 night in Apr 2025

8/10 Good

Ayumu

Liked: Cleanliness, staff & service
Breakfast buffet is great, but access to the property by car is extremely inconvenient!
Stayed 1 night in May 2025

10/10 Excellent

sanguk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and the service is good, and I will definitely come back later
Stayed 5 nights in Dec 2024

8/10 Good

hideto

Liked: Cleanliness, staff & service, room comfort
Thanks
Stayed 2 nights in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to a mile long covered shoppkng street that contects to another covered street that ends at the local train station. On the street with a street ca that goes to Dogo Onsen,Castle is a short walk away to take the cable car. Breakfast was good, had a mens and womens onsen. The front desk is on the top floor. Our room was quiet
Stayed 3 nights in May 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Matsuyama

Everything was very clean and nice. There was a very good selection of Japanese breakfast items and great views from the eating area. The staff was very welcoming and there was one person that spoke good English to help with questions. The room was a little small, but very clean and comfortable. Hotel is located right in the center of the downtown area and a very short walk from the okaido shopping area. Easy access to lots of different food and shops.
Stayed 3 nights in Oct 2024

8/10 Good

Masako

Liked: Cleanliness, property conditions & facilities

a little complaint

The front staff did not explain about how to use the elevater or another facilities at the checking in. So I went back to check that.
Stayed 1 night in May 2025

8/10 Good

Neslihan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem I faced is the level of English with the staff. They can easily introduce the rapid translator to make life easy both for customer as well as staff
Stayed 2 nights in Nov 2024

8/10 Good

Koji

Liked: Staff & service, amenities
Smell is a very little but it can be cleaned to take badly odor.
Stayed 2 nights in Oct 2024

2/10 Terrible

Masayo

Disliked: Cleanliness
No hot water for one day, but no excuse ffor this. Towels & Bedspread-under sheet are not clean, they don't change every time. We can feel economical reasons not STG.
Stayed 3 nights in Dec 2024

8/10 Good

SONOE

フロントのかたの、親しみやすい対応です 後ひとつはお部屋にコーヒーがあればなとおもいました
Stayed 1 night in Oct 2025

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったです
Stayed 1 night in Oct 2025

8/10 Good

???

Liked: Cleanliness, staff & service, amenities
お部屋の匂いが少し気になりましたが、立地もよく毎年利用させていただいてます。 またお願いします
Stayed 1 night in Oct 2025

8/10 Good

トシノリ

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
風呂部屋が良かった
Stayed 1 night in Oct 2025

10/10 Excellent

竜太

Liked: Cleanliness, staff & service, property conditions & facilities
朝食が美味しかった!
Stayed 1 night in Oct 2025

10/10 Excellent

ATSUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
毎年一回お墓参りに着た時は、必ず宿泊してます。便利で大浴場もありとても気に入っていますが、今回はパジャマが毛羽だっていて、少しくたびれてた様に感じました。
Stayed 2 nights in Oct 2025

10/10 Excellent

喜代志

Liked: Staff & service, amenities, property conditions & facilities
忘れ物も電話で教えてくれたり親切に届けてくれました。
Stayed 1 night in Oct 2025