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Candeo Hotels Matsuyama Okaido

4.0 star property
Shopping therapy meets relaxation at this central Okaido hotel where on-site massages provide the perfect counterbalance to retail adventures

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Photo gallery for Candeo Hotels Matsuyama Okaido

Spa - Candeo Hotels Matsuyama Okaido (Matsuyama)
Lounge - Candeo Hotels Matsuyama Okaido (Matsuyama)
Property amenity - Candeo Hotels Matsuyama Okaido (Matsuyama)
Daily full breakfast for a fee - Candeo Hotels Matsuyama Okaido (Matsuyama)
Hallway - Candeo Hotels Matsuyama Okaido (Matsuyama)
Candeo Hotels Matsuyama Okaido, in Okaido's shopping district, offers a balanced experience. Guests recover from shopping with massages or unwind with drinks at the bar. Practical amenities like WiFi and dry cleaning are supported by a notably helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Superior Sofa King Room, Non Smoking

Premium bedding, blackout drapes, soundproofing, free WiFi

Superior Sofa King Room, Non Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Sofa Twin Room, Non Smoking

Premium bedding, blackout drapes, soundproofing, free WiFi

Superior Sofa Twin Room, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • Hill view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Sofa Double Room, Non Smoking

Premium bedding, blackout drapes, soundproofing, free WiFi

Superior Sofa Double Room, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Sofa Twin Room, Non Smokingย (For 1 Adult)

Premium bedding, blackout drapes, soundproofing, free WiFi

Superior Sofa Twin Room, Non Smokingย (For 1 Adult)

8.8 out of 10
Excellent
(5 reviews)
  • Hill view
  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Sofa Double Room, Non Smokingย (For 1 Adult)

Premium bedding, blackout drapes, soundproofing, free WiFi

Superior Sofa Double Room, Non Smokingย (For 1 Adult)

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Sofa King Room, Non Smokingย (For 1 Adult)

Premium bedding, blackout drapes, soundproofing, free WiFi

Superior Sofa King Room, Non Smokingย (For 1 Adult)

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 17 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Wide-Desk Double Room, Non Smoking (For 1 Adult)

Premium bedding, blackout drapes, soundproofing, free WiFi

Wide-Desk Double Room, Non Smoking (For 1 Adult)

8.4 out of 10
Very good
(21 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Room, Non Smoking (Sofa King)

Premium bedding, blackout drapes, soundproofing, free WiFi

Executive Room, Non Smoking (Sofa King)

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King, Non Smoking

Premium bedding, blackout drapes, soundproofing, free WiFi

Executive King, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room for Single Use, Non Smoking

Premium bedding, blackout drapes, soundproofing, free WiFi

Executive King Room for Single Use, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Executive King Room Single Use with Sofa, Non Smoking

Premium bedding, blackout drapes, soundproofing, free WiFi

Executive King Room Single Use with Sofa, Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

Superior Double Room Single Use, Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Wide-Desk Double Room, Non Smoking (For 2 Adult)

Premium bedding, blackout drapes, soundproofing, free WiFi

Wide-Desk Double Room, Non Smoking (For 2 Adult)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Executive Twin Room Single Use with Sofa, Non Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds

Executive Twin Room with Sofa, Non Smoking (For 2 Adult)

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Terrace Suite Room, Non Smoking (For 2 Adult)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Terrace Twin Room with Sofa (no bathtub), Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Located in Okaido, a neighborhood in Matsuyama, Candeo Hotels Matsuyama Okaido is near the airport and near a boardwalk/promenade. Setonaikai National Park and Ninomaru Historical Garden reflect the area's natural beauty and area attractions include Ferris Wheel Kururin and Botchan Train. Tobe Zoo and Ehime Children's Castle are also worth visiting. Visit our Matsuyama travel guide
Map
2 Chome-5-12 Okaido, Matsuyama, Ehime-ken, 790-0004

What's nearby

  • Saka no Ue no Kumo Museum
    Saka no Ue no Kumo Museum
    1 min walk - 0.1 miles
  • Bansuiso
    Bansuiso
    3 min walk - 0.2 miles
  • Matsuyama Castle Ropeway
    Matsuyama Castle Ropeway
    6 min walk - 0.3 miles
  • Matsuyama, Japan Skyline
    Dogo Onsen
    3 min drive - 1.6 miles
  • Shiki Memorial Museum
    Shiki Memorial Museum
    3 min drive - 1.6 miles

Getting around

  • Matsuyama Station
    8 min drive
  • Dogo Onsen Tram Stop
    10 min drive
  • Matsuyama Airport (MYJ)
    20 min drive

Restaurants

  • ่”ตๆœจ
    1 min walk
  • ใƒžใ‚ฏใƒ‰ใƒŠใƒซใƒ‰
    1 min walk
  • ใณใ„ใฉใ‚
    1 min walk
  • Starbucks
    1 min walk
  • ใƒ•ใƒซใƒผใƒ„ใƒ‘ใƒผใƒฉใƒผ ใฟใ—ใพ
    1 min walk

About this property

Candeo Hotels Matsuyama Okaido

Upscale hotel near Dogo Onsen
You can look forward to shopping on site, dry cleaning/laundry services, and a bar at Candeo Hotels Matsuyama Okaido. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), a vending machine, and an elevator
  • Multilingual staff and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 215 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
More amenities include:
  • Bidets, free toiletries, and hair dryers
  • 40-inch LCD TVs with digital channels
  • Wardrobes/closets, refrigerators, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 1,430 for children
  • A bar/lounge

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 13 floors
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 1980 for adults and JPY 1430 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Okaido Hotel
Candeo Hotels Matsuyama Okaido
Candeo Hotels Okaido
Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Matsuyama Okaido Matsuyama
Candeo Hotels Matsuyama Okaido Hotel Matsuyama

Frequently asked questions

Is Candeo Hotels Matsuyama Okaido pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Candeo Hotels Matsuyama Okaido doesn't offer parking.

What time is check-in at Candeo Hotels Matsuyama Okaido?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Candeo Hotels Matsuyama Okaido?

Check-out is at 11 AM.

Where is Candeo Hotels Matsuyama Okaido located?

Located in Okaido, this hotel is steps from Saka no Ue no Kumo Museum and Akiyama Brothers Birthplace. Bansuiso and Matsuyama Castle Ropeway are also within 10 minutes. Dogo Onsen Tram Stop is 25 minutes by foot and Matsuyama Station is 25 minutes.

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Reviews

Candeo Hotels Matsuyama Okaido Reviews

8.8

Excellent

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 528 out of 1001 reviews
Rating 8 - Good. 337 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Ying-Chang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service
Very good breakfast. Excellent location for Matsuyama Castle and shopping. Walkable to Dogo Onsen. Friendly, welcoming staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with very friendly staff. Excellent location in the heart of Matsuyama.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

ใ‹ใ„

Liked: Cleanliness, amenities, property conditions & facilities
japanese style breakfast is good. it is nice to have onsen in city!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Very efficient, still great service with personal touch.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Miho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great hotel to stay. Breakfast was great, too!
Stayed 1 night in May 2025
Verified

6/10 Okay

Melissa Shuk Han

Liked: Property conditions & facilities
The hotel in central area, great location. The hallway and reception area were a bit hot and stuffy. Air conditioning was a bit weak, we checked in at 3pm and our room was hot until night time.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

SooHyun

Liked: Cleanliness, property conditions & facilities, room comfort
very comfortable during staying the hotel.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really well located, near the city's shopping district. The rooms are very comfortable and clean. The staff is very friendly, and breakfast is delicious. The bath is really nice, and the view of the city is beautiful. I will definitely consider returning to this hotel if I get the chance.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

hitomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is wide and clean. I stayed very comfortable. I will use this hotel next time. I have already booked for next stay.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Ayumu

Liked: Cleanliness, staff & service
Breakfast buffet is great, but access to the property by car is extremely inconvenient!
Stayed 1 night in May 2025
Verified

4/10 Poor

Sebastian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First impressions- lobby is stylish and staff super friendlyโ€ฆ Second impressions- filthyโ€ฆ.Our room was full of a thick layer of dust-the bed head, bedside lamps, even the light switches on bed head-caked with dustโ€ฆ. Under the bed has years worth of dust-absolutely appalling. I had to wipe everything down as it was so thick and our heads were right up against the low bedhead whilst sleeping. There should be yearly deep cleaning at the very least-obviously never done. Also, it seems to cut on costs theyโ€™re super sparse on tea/coffee supplies- you get 2 mugs in the room and nothing else-there are bathroom amenities at the lobby and some green tea bags. No coffee machine in lobbyโ€ฆ. Bathroom is old-sink is in very worn scratched condition and very small bathroom. Room is small, 17sq-but we expected that. Also, there is an issue with condensation on the windows in winter-it drips all over the window sill and is damaged with what seems like mould stains. Although location was convenient- we will never stay here again and donโ€™t recommend it.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Elmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, the onsen is great
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tatsuhiko

Liked: Cleanliness, amenities, property conditions & facilities
clean room.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Hong Hon

Liked: Cleanliness, staff & service, amenities
good
Stayed 1 night in Dec 2025
Verified

8/10 Good

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay.

Good location, safe and clean plus reasonable price.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Kohei

Liked: Cleanliness, amenities, property conditions & facilities
It is so safty to stay.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 4 nights in Oct 2025
Verified

2/10 Terrible

ใ‹ใšใจใ—

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
โ€ฆโ€ฆโ€ฆโ€ฆใ€‚
Stayed 2 nights in Sep 2025
Verified

8/10 Good

hideto

Liked: Cleanliness, staff & service, room comfort
Thanks
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to a mile long covered shoppkng street that contects to another covered street that ends at the local train station. On the street with a street ca that goes to Dogo Onsen,Castle is a short walk away to take the cable car. Breakfast was good, had a mens and womens onsen. The front desk is on the top floor. Our room was quiet
Stayed 3 nights in May 2025
Verified

8/10 Good

Masako

Liked: Cleanliness, property conditions & facilities

a little complaint

The front staff did not explain about how to use the elevater or another facilities at the checking in. So I went back to check that.
Stayed 1 night in May 2025
Verified

6/10 Okay

Michael

The room was small for 3 people. We booked for 3 people but there were only 2 pillows and we had to go to the front desk to get another one. The bed was also small for 3 people. The toilet tank and the seat were dirty. I don't usually see that, but there was no place to put my clothes when I showered, so I was checking how clean the toilet was to put my clothes, and there was a lot of hair on the back of the toilet. It was a bad experience.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

cheolman

Liked: Cleanliness
Disliked: Amenities
๊นจ๋—ํ•˜๊ณ  ํŽธ์•ˆํ–ˆ์ง€๋งŒ ์ธ๊ทผ ํƒ€ ํ˜ธํ…”.๋น„๊ต์‹œ ์กฐ์‹, ์ŠคํŒŒ, ๊ธฐํƒ€ ํŽธ์˜์‹œ์„ค์ด.๋ถ€์กฑํ•ฉ๋‹ˆ๋‹ค.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Yuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
้ง…ใ‹ใ‚‰ใ‚‚่ฟ‘ใใ€้ƒจๅฑ‹ใ‚‚็ถบ้บ—ใงๅฟซ้ฉใงใ—ใŸใ€‚ๅฐใ•ใ„ใ‘ใฉๅคงๆตดๅ ดใ‚‚ใ‚ใ‚‹ใฎใงใ€ใใ‚Œใชใ‚Šใซ็™’ใ•ใ‚Œใพใ—ใŸใ€‚ ๆœ้ฃŸใ ใ‘ใŒใ€ใ‚คใƒกใƒผใ‚ธๅ†™็œŸใจใฏ็จ‹้ ใ„ใฎใงใ€ๆœŸๅพ…ใ›ใšใซ(ใƒ“ใ‚ธใƒใ‚นใƒ›ใƒ†ใƒซใฎๆœ้ฃŸใใ‚‰ใ„ใ‚’ๆ€ใฃใฆ)่กŒใใจ่‰ฏใ„ใจๆ€ใ„ใพใ™ใ€‚
Stayed 2 nights in Jan 2026