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Sui Suwako

3.5 star property
Travelers find natural tranquility at this highland retreat where they can soak in mineral hot springs and wander through a traditional Japanese garden

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Photo gallery for Sui Suwako

Separate tub and shower, deep soaking tub, free toiletries, hair dryer - Sui Suwako (Suwa)
In-room safe, desk, free WiFi, bed sheets - Sui Suwako (Suwa)
In-room safe, desk, free WiFi, bed sheets - Sui Suwako (Suwa)
In-room safe, desk, free WiFi, bed sheets - Sui Suwako (Suwa)
View from property - Sui Suwako (Suwa)
Located near Kirigamine Highland, Sui Suwako provides a peaceful escape with its outdoor mineral hot spring and Japanese garden. Guests can relax at the bar or use WiFi from their rooms. The ryokan consistently earns praise for its serene atmosphere.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Traditional Room (with a Private Open-Air Bath, Room201)

TV

Traditional Room (with a Private Open-Air Bath, Room201)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 75 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Traditional Room, 2 Bedrooms, Lake View (with a Private Open-Air Bath, Room202)

In-room safe, desk, free WiFi, bed sheets

Traditional Room, 2 Bedrooms, Lake View (with a Private Open-Air Bath, Room202)

  • Lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Twin Futon
  • Free WiFi

View all photos for Traditional Room (with a Private Open-Air Bath, Room301)

TV

Traditional Room (with a Private Open-Air Bath, Room301)

  • Lake view
  • 75 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Traditional Room, 2 Bedrooms, Non Smoking, Lake View (with a Private Open-Air Bath, Room302)

In-room safe, desk, free WiFi, bed sheets

Traditional Room, 2 Bedrooms, Non Smoking, Lake View (with a Private Open-Air Bath, Room302)

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Twin Futon
  • Free WiFi

View all photos for Traditional Room (with a Private Open-Air Bath, Room401)

TV

Traditional Room (with a Private Open-Air Bath, Room401)

  • Lake view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Murphy Bed and 1 Twin Futon
  • Free WiFi

View all photos for Traditional Room, 2 Bedrooms, Non Smoking, Lake View (with a Private Open-Air Bath, Room402)

In-room safe, desk, free WiFi, bed sheets

Traditional Room, 2 Bedrooms, Non Smoking, Lake View (with a Private Open-Air Bath, Room402)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Twin Futon
  • Free WiFi

View all photos for Traditional Room (with a Private Open-Air Bath, Room501)

TV

Traditional Room (with a Private Open-Air Bath, Room501)

  • Lake view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Murphy Bed and 1 Twin Futon
  • Free WiFi

View all photos for Traditional Room, 2 Bedrooms, Non Smoking, Lake View (with a Private Open-Air Bath, Room502)

In-room safe, desk, free WiFi, bed sheets

Traditional Room, 2 Bedrooms, Non Smoking, Lake View (with a Private Open-Air Bath, Room502)

  • Lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Twin Futon
  • Free WiFi

About the neighborhood

Kamisuwa Onsen, a neighborhood in Suwa, is home to Sui Suwako. While the natural beauty of Suwashi Kohan Park and Kirigamine Highland can be enjoyed by anyone, those looking for an activity can check out Kurumayamakogen Ski Area. Takabotchi Highlands and Lake Shirakaba are two other places to visit that come recommended. Visit our Suwa travel guide
Map
2-5-27 Kogandori, Suwa, 292-0027

What's nearby

  • Lake Suwa
    Lake Suwa
    1 min walk - 0.1 miles
  • Lake Suwa Geyser Center
    2 min walk - 0.1 miles
  • Sanritsu Hattori Museum of Arts
    5 min walk - 0.3 miles
  • Katakura Hall
    6 min walk - 0.4 miles
  • Suwashi Kohan Park
    8 min walk - 0.4 miles

Getting around

  • Kamisuwa Station
    11 min walk
  • Shinshu - Matsumoto Airport (MMJ)
    44 min drive

Restaurants

  • くらすわ
    3 min walk
  • リストランテ アヴァンツァーレ(Ristorante Avanzare)
    3 min walk
  • いずみ屋
    15 min walk
  • そば処 秋月そば本店
    12 min walk
  • 信州上諏訪アルプス食堂
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • Tea service

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Spa

  • Public outdoor mineral hot springs (onsen)
  • Shared men and women areas

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 13 and younger are not allowed at this property; All guests older than 13 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Children 13 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Sui Suwako pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sui Suwako?

Check-in start time: 3 PM; Check-in end time: 5:00 PM. After-hours check-in is not available.

What time is check-out at Sui Suwako?

Check-out is at 11 AM.

Where is Sui Suwako located?

Located in Kamisuwa Onsen, this ryokan is 0.6 mi (0.9 km) from Suwashi Kohan Park and 10.2 mi (16.4 km) from Kirigamine Highland. Takabotchi Highlands and Lake Shirakaba are also within 16 mi (25 km). Kamisuwa Station is 11 minutes by foot.

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Reviews

Sui Suwako Reviews

9.4

Exceptional

9.6

Cleanliness

8.2

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 34 out of 43 reviews
Rating 8 - Good. 5 out of 43 reviews
Rating 6 - Okay. 4 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

Reviews

Verified

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing experience. The room had a Onsen bath on the balcony overlooking the lake. The service included dinner and breakfast in a private room with amazing local food and a lovely waitress who spoke decent English and explained every dish to us. There is also a lovely open rooftop Onsen. The room is large and very comfortable like an apartment. All of the staff were amazing. Fantastic
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When it comes to high class Japanese amenities, there is a sliding scale of quality, with the nearby sister hotel Shinyu just one step below Sui Suwako. This place is excellent, and I mean it. It might even be too fancy for your tastes if waiting for someone to retrieve your shoes before you go out makes you anxious. But if you're looking to relax and have a table side dinner and breakfast prepared for you, and if you like spacious rooms and private onsen, you will enjoy staying here. This is the pinnacle of Japanese comfort and accommodation in Kamisuwa. Oh, and when you're leaving? They'll even provide a free car to take you to the station.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Skip

Liked: Cleanliness, staff & service, property conditions & facilities
The perfect Ryokan! I will return!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ryoken
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

智恵子

Liked: Cleanliness, amenities, property conditions & facilities
部屋からの眺めが最高でした。 料理もとても美味しくいただきました。 素敵なおもてなしをありがとうございます。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

アユミ

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
とても静かで接客の方も皆親切でした。 誕生日月だったのでサービスプレートを出してくれました。 大浴場が無いなが残念でしたが、お部屋のお風呂も広く、露天風呂も付いたので問題は有りませんでした。 朝食はとても美味しく頂きました。 夕食で苦手な物を聞いて頂いた時、私だけがお肉が苦手と伝えたのですが、2人とも魚に変更されてしまいました。 主人はお肉が大好きなので残念でした。 お年寄りむきなのか、量も少なめで味に関しては好き嫌いが別れそうだと思いました。
Stayed 1 night in Oct 2025
Verified

6/10 Okay

HIROKAZU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お食事が少し残念でした。
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Masami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
初めての宿でした。 出迎えから見送りまでおもてなしの心が素晴らしかったです。 ウェルカムのおやきから夕食、その後のお夜食に朝食、お部屋のプリンまで板長さんのこだわりをずっと感じていました。 アメニティのこだわりも素敵でした。 露天風呂からの景色も素晴らしかったです。 気になったのは客室のテレビ台の埃とサッシのレールの汚れ、あと洗面台の匂いが少し気になりました。 あとは本当に満足の2日間でした。 また行きたい宿です。
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広く食事も大変美味しくとても快適でした。
Stayed 1 night in Nov 2024
Verified

8/10 Good

美津子

Liked: Cleanliness, staff & service, property conditions & facilities
静かでゆっくり過ごすことが出来ました。 スタッフのサービスにもとても満足です。
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

ヨウイチ

Liked: Cleanliness, staff & service, property conditions & facilities
料理がとても美味しい 部屋がとても綺麗で快適 スタッフがとても親切丁寧
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高の時間でした

サービス、料理、ホスピタリティ等、いずれも素晴らしく滞在期間をしっかり満喫できました。 滞在期間中、他の宿泊者に会うことは殆どありませんでしたので、プライベート感もしっかり感じることができました。 またぜひ宿泊させていただきたいと思います。
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Lilin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広くて、ベットも寝心地がよく、温泉が付いてとても快適です。スタッフさん全員がとても親切です。
Stayed 1 night in Jun 2022
Verified

8/10 Good

しゅうへい

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゆっくりと過ごしたい人にはかなりおすすめです。 ホスピタリティが高く、安心して滞在することが出来ました。 また行きたいと思う施設です。
Stayed 1 night in May 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

萃sui-諏訪湖　再訪します

温泉も食事も満足です。屋上の混浴露天風呂は寒くて長居は出来ませんでしたが、景色は最高。
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
接客がよく、気持ちよく泊まれました。
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

大満足！

最初から最後までお気遣いと、丁寧なサービスに大満足でした！室内露天風呂も快適でとてもリラックスした時間を過ごさせていただき、ありがとうございました！
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotel and views

Loved this hotel. The attentiveness of the staff, the food, and the VIEW were so worth it! The lovely bath indoors was great and the staff really made this experience memorable for me. I would love to come back to this hotel.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful ryokan, modern with an elegant/sleek design, great location, great food, impeccable service and the friendliest staff! Loved the mixed onsen on the rooftop!
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Ka ki

Liked: Cleanliness, staff & service

這個價錢的話可以有其他更好的選擇

酒店坐落諏訪湖邊, 景色雖好但同時太近馬路, 車聲太多, 晚上都有很多車經過, 大大影響了整個環境. 食物方面尚可, 不過份量太多, 略為浪費. 員工服務態度都好好, 房內的私人溫泉及淋浴設施都滿意 整體來說, 這個價錢的話可以有其他更好的選擇
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness

エントランスは素敵

11月に利用しました。エントランスは落ち着いていておしゃれでしたが、部屋は微妙。モダン旅館風な内装なのに何か惜しい。多分カーテンが重いんだと感じたのですが・・。 食事は、器はいい感じで工夫していると思うけど特に印象に残らず。 あと、屋上温泉は風が強く寛げなかったです。そして、部屋風呂は向かいの公園から見えそうで気になります。参考までに。
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高でした！

母との二人旅でしたが、お迎えから最後のチェックアウトまで、本当に気持ち良く過ごせました。お料理もどれも美味しかったです！夕食の土鍋で炊いた季節の後は最高で、もうお腹いっぱいなのに、残りをお握りにしていただきお夜食にしました。 接客も素晴らしかったです。
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

高級感あふれる宿です。

姉妹旅に利用させていただきました。室内の誂えや接客や季節感満載のお食事。 お部屋のにあります露天風呂も良いですが、湖畔を一望できる屋上露天風呂は、開放感に溢れ素晴らしかったです。また是非伺いたいと思いました。
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

HISASHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yukiko

Stayed 1 night in Jul 2025