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Komakusa Hotel

Property class: 2.5

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Photo gallery for Komakusa Hotel

Hot springs - Komakusa Hotel (Matsumoto)
An outdoor patio area with wooden flooring, red umbrellas, and seating arrangements. - Komakusa Hotel (Matsumoto)
A traditional Japanese onsen with a wooden deck, a wooden bench, and a view of bare trees through the sliding doors. - Komakusa Hotel (Matsumoto)
A wooden reception area with a sign reading "KOMAKUSA". - Komakusa Hotel (Matsumoto)
A traditional Japanese-style room with tatami flooring, a low wooden table, and matching chairs. - Komakusa Hotel (Matsumoto)
Komakusa Hotel provides amenities like a bar and a restaurant. For some rest and relaxation, visit the 2 indoor hot springs. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

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Room options

View all photos for Room

A bathroom with a bathtub, toilet, and a showerhead. There are three bottles on the wall.

Room

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Standard Twin Room, Non Smoking, Mountain View

A hotel room with a large bed, a small table, a chair, and a large window.

Standard Twin Room, Non Smoking, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Basic Quadruple Room, Non Smoking, Mountain View

A traditional Japanese room with tatami flooring, a low wooden table, and red cushioned chairs.

Basic Quadruple Room, Non Smoking, Mountain View

  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Quadruple Room, Non Smoking, Mountain View

A traditional Japanese-style meeting room with tatami flooring, a low table, and wooden chairs.

Standard Quadruple Room, Non Smoking, Mountain View

  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Basic Twin Room, Non Smoking, Mountain View

A hotel room with two beds, a large window, and a wooden headboard.

Basic Twin Room, Non Smoking, Mountain View

  • Mountain view
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

About the neighborhood

Matsumoto is home to Komakusa Hotel. Mt. Norikura Snow Resort and Alpes Street Hotsprings are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chubu-Sangaku National Park and Yoshigoro Falls. Spend some time exploring the area's activities, including skiing and snowboarding. Visit our Matsumoto travel guide
Map
4293-2, Matsumoto, nagano, 390-1520

What's nearby

  • A wooden bridge over a river with people walking and a mountainous landscape in the background.
    Chubu-Sangaku National Park
    1 min walk - 0.0 miles
  • Mt. Norikura Snow Resort
    1 min walk - 0.0 miles
  • Yoshigoro Falls
    5 min drive - 1.7 miles
  • Ichinose Meadow
    6 min drive - 2.1 miles
  • Ushidome Pond
    6 min drive - 2.1 miles

Getting around

  • Shin Shimashima Station
    45 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    72 min drive

Restaurants

  • グレンパークさわんど
    13 min drive
  • もみの木
    24 min drive
  • 禄次
    24 min drive
  • あんき屋
    23 min drive
  • 三本滝レストハウス
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,200 to 2,800 per person
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 3,800
  • Snack bar/deli

Things to do

  • 2 indoor/outdoor hot springs
  • Ski storage

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 108 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided
  • Extra futon (surcharge)

Bathroom

  • Slippers

Entertainment

  • 40-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 2200 to 2800 per person
  • Futon bed fee: JPY 2000 per night
  • Futon bed fee: JPY 2000 per night
  • Hosted evening meal: JPY 3800

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Komakusa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Komakusa Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Komakusa Hotel?

Check-out is at 10:00 AM.

Where is Komakusa Hotel located?

Situated in Matsumoto, this hotel is within 1 mi (2 km) of Mt. Norikura Snow Resort and Yoshigoro Falls. Ushidome Pond and Ichinose Meadow are also within 2 mi (3 km).

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Reviews

Komakusa Hotel Reviews

9.2

Wonderful

9.8

Cleanliness

9.0

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 14 out of 20 reviews
Rating 8 - Good. 4 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful room, beautiful onsen, and dinner and breakfast was excellent. We stayed with two teenage daughter and jus had an amazing 2 day stay. Also great walks on the area
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the very start to the very finish of our stay, my family and I felt so very welcomed. The hotel was extremely clean and orderly. This particular hotel is very cozy. The onsen bath/ ofuro was extremely relaxing, clean, and refreshing. The staff are above and beyond professional and extremely courteous. We will definitely come back to stay at this hotel. We highly recommend this hotel after a long day of hiking and sightseeing.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel and everything is new. The onsen pool is small but water quality is high and very clean. The room is featured with modern designs and fairly new. Wifi is fast and bed is western style and very comfortale to sleep on. Dinner and breakfast are healthy and good. The service was best in class. Highly recommend this hotel.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, excellent for the price! Will come back again for sure!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Die (wenigen) vorhandenen Annehmlichkeiten waren sehr gut
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
硫黄の温泉に満足しました。WiFiが繋がらないと、フロントに言ったら、WiFiレシ−バを貸してくれました。朝食でヨ−グルトが無かったのは残念でした
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕食も朝食も新鮮な素材のお料理で　残さず美味しくいただきました。部屋も清潔で快適でした。スタッフも親切で、気持ちよく過ごせました。ホテルのすぐ前にバス停があり、便利です。乗鞍高原観光センターへも徒歩3分です。
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
朝食の時間やお風呂の時間を急遽変更したのですが、快くすぐ対応していただきました✨ありがとうございます。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉も申し分なし、副交感神経が出過ぎてリラックスしすぎてしまいました。 三階だったのでエレベーターが無かったのは少しキツかったですが、料理も美味しかったです。 スタッフさんの対応も優しかったです。
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
【良い点】 ・建物内は改装してあり、部屋含めてとても綺麗です。 ・部屋の設備は最低限という感じでしたが、特に大きな不満もなく過ごせました。 ・温泉はちょっとぬるめでしたが非常に良い温泉でした。 ・食事はセルフでしたが、全般的に美味しい料理でした。 ・ロビーとお風呂場の前にウォーターサーバがあるのは良かったです。 ・スタッフの方の接客態度は好印象でした。 【もう少しの点】 ・エレベーターが無いのは少し残念でしたが、3階建てなのでそこまで大きな荷物でなければ問題ないと思います。 ・部屋からの眺望はありませんでした。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルは清潔でオシャレで立地も源泉掛け流し温泉も朝夕の食事も良かったですが、何よりもスタッフが最高のホテルです。 チェックイン時に次の日の予定の話なり、雲海を見たいがどこがお勧めか？と問うとフロントスタッフ本人は知らなかったらしく奥にいるスタッフに聞いて色々教えてくれました。ビックリしたのはその後温泉に行くのにフロントを通り掛かるとさっきのスタッフが声を掛けて下さり再度雲海情報を山程教えてくれたのです。チェックインから1時間ほどてしたがその間親身になって色々私のために調べてくれたんです。これってまさにスタッフというよりコンシェルジュてすよね。 次の日の食事の時には「とうでしたか？雲海は？」とまた気にかけて下さり無事に見る事が叶った旨伝えて写真を見せると　自分の事のように喜んでくださいました。 いやあ、本当に楽しかったです。是非リピートしたいホテルです。
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても、綺麗な客室で、夕飯がとても美味しかったです。コスパが良すぎてまた利用したいと思います。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が空いているということでアップグレードしてくださいました。 エレベーターがないので、2階の部屋に変更していただけて、とても助かりました。 お風呂の泉質もよく、短い時間の滞在でしたが、とても良い時間を過ごすことができました。
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2026