Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Kamisuwa Onsen Hotel Shinyu

3.0 star property
Ryokan with free parking, steps from Lake Suwa Geyser Center

Choose dates to view prices

Photo gallery for Kamisuwa Onsen Hotel Shinyu

Top Floor Suite 7F, Non Smoking | Bathroom | Free toiletries, hair dryer, slippers, bidet
[Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking | 1 bedroom, free WiFi, bed sheets
Universal Semi Suite 5F, Non Smoking | View from room
Universal Suite 6F, Non Smoking | Lake view
TV
Located near Suwashi Kohan Park, this hotel offers a rejuvenating indoor mineral hot spring (onsen) and massage services. Guests appreciate the in-room WiFi, free self parking, and bike rentals for easy exploration. Visitors consistently praise the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

View all photos for [Hikarigami] Japanese Room (12 tatami) Non Smoking

[Hikarigami] Japanese Room (12 tatami) Non Smoking | 1 bedroom, free WiFi, bed sheets

[Hikarigami] Japanese Room (12 tatami) Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Hair dryer
Bidet
Electric kettle
Daily housekeeping
  • Lake view
  • Sleeps 5
  • 5 Twin Futons

View all photos for [Hikarigami] Japanese Bedroom (10 tatami) Non Smoking

[Hikarigami] Japanese Bedroom (10 tatami) Non Smoking | 1 bedroom, free WiFi, bed sheets

[Hikarigami] Japanese Bedroom (10 tatami) Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Hair dryer
Bidet
Electric kettle
Daily housekeeping
  • Lake view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for [Kakei] Japanese Room (8 tatami) Non Smoking

[Kakei] Japanese Room (8 tatami) Non Smoking | 1 bedroom, free WiFi, bed sheets

[Kakei] Japanese Room (8 tatami) Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Hair dryer
Bidet
Electric kettle
Daily housekeeping
  • Mountain view
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Anei] Japanese Room (10 tatami) Non Smoking

[Anei] Japanese Room (10 tatami) Non Smoking | 1 bedroom, free WiFi, bed sheets

[Anei] Japanese Room (10 tatami) Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Hair dryer
Bidet
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 3 Twin Futons

View all photos for Top Floor Suite 7F, Non Smoking

Top Floor Suite 7F, Non Smoking | 1 bedroom, free WiFi, bed sheets

Top Floor Suite 7F, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Bidet
Hair dryer
Spring water bathtub
Separate bathtub and shower
  • 80 sq m
  • Lake view
  • Sleeps 5
  • 2 Large Twin Beds and 3 Large Twin Murphy Beds

View all photos for Universal Suite 6F, Non Smoking

Universal Suite 6F, Non Smoking | 1 bedroom, free WiFi, bed sheets

Universal Suite 6F, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Bidet
Hair dryer
Spring water bathtub
Separate bathtub and shower
  • 75 sq m
  • Lake view
  • Sleeps 5
  • 2 Large Twin Beds and 3 Large Twin Murphy Beds

View all photos for Universal Semi Suite 5F, Non Smoking

Universal Semi Suite 5F, Non Smoking | 1 bedroom, free WiFi, bed sheets

Universal Semi Suite 5F, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Spring water bathtub
Hair dryer
Bidet
  • 55 sq m
  • Lake view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Murphy Beds

View all photos for [Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking

[Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking | 1 bedroom, free WiFi, bed sheets

[Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Hair dryer
Bidet
Electric kettle
Daily housekeeping
  • 46 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

About the neighborhood

Map
2-6-30 Kogandori, Suwa, Nagano-ken , 392-0027

What's nearby

  • Lake Suwa Geyser Center - 2 min walk - 0.1 miles
  • Suwashi Kohan Park - 8 min walk - 0.4 miles
  • Lake Suwa - 1 min drive - 0.0 miles
  • Suwa Taisha - 4 min drive - 2.5 miles
  • Kirigamine Highland - 16 min drive - 9.9 miles

Getting around

  • Kamisuwa Station - 10 min walk
  • Komaki Airport (NKM) - 161 min drive

Restaurants

  • ‪くらすわ - ‬2 min walk
  • ‪信州そば 結 - ‬10 min walk
  • ‪いずみ屋 - ‬14 min walk
  • ‪そば処 秋月そば本店 - ‬10 min walk
  • ‪リストランテ アヴァンツァーレ(Ristorante Avanzare) - ‬2 min walk

About this property

Kamisuwa Onsen Hotel Shinyu

Ryokan near Suwashi Kohan Park
Located close to Lake Suwa Geyser Center and Lake Suwa, Kamisuwa Onsen Hotel Shinyu provides an indoor mineral hot spring (onsen). Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks at this ryokan include:
  • Free self parking
  • Japanese breakfast (surcharge), bike rentals, and a front-desk safe
  • An elevator and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Kamisuwa Onsen Hotel Shinyu have comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • Refrigerators, electric kettles, and daily housekeeping

Similar properties

Exterior

Hamanoyu

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 11 reviews
Hamanoyu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • 24-hour public bath
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Shinyu
Kamisuwa Onsen Shinyu
Kamisuwa Onsen Shinyu Suwa
Kamisuwa Onsen Hotel Shinyu Suwa
Kamisuwa Onsen Hotel Shinyu Ryokan
Kamisuwa Onsen Hotel Shinyu Ryokan Suwa

Frequently asked questions

Is Kamisuwa Onsen Hotel Shinyu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Kamisuwa Onsen Hotel Shinyu?

Self parking is free at this property.

What time is check-in at Kamisuwa Onsen Hotel Shinyu?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Kamisuwa Onsen Hotel Shinyu?

Check-out is at 10 AM.

Where is Kamisuwa Onsen Hotel Shinyu located?

Located in Kamisuwa Onsen, this ryokan is within 1 mi (2 km) of Suwashi Kohan Park, Lake Suwa, and Lake Suwa Geyser Center. Suwa Taisha and Kirigamine Highland are also within 12 mi (20 km). Kamisuwa Station is 10 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Kamisuwa Onsen Hotel Shinyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 166 out of 263 reviews
Rating 8 - Good. 75 out of 263 reviews
Rating 6 - Okay. 15 out of 263 reviews
Rating 4 - Poor. 4 out of 263 reviews
Rating 2 - Terrible. 3 out of 263 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent stay

We had an excellent time here. Own private onsen in room, with a wonderful view of the lake. The food and service was excellent. The hotel is very modern, yet still very traditional Japanese. Would love to stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Wai Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family really enjoys the stay. The room is modern and nice. The set dinner is also really great.
Stayed 1 night in Apr 2023

10/10 Excellent

Setsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are friendly and very helpful. Only this hotel offer free coach tour for visiting all 4 Suwa Taisha shrines. very blessed. We enjoyed welcome drink before dinner. Hotspring bath with sauna room, very relaxing. they provid not only japanese yukata roves but also pajamas. Dinner and breakfast were so beautiful and delicious, and they served me a special vegetarian meal. many thanks to the kitchen staff. I strongly recommend to stay lake view room. the view was breath taking.
Stayed 1 night in Apr 2025

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake Suwa

Lovely locations as it’s right where the lake Suwa is, just walk across the road and it’s the lane. And there is a bicycle rental at the lake so it’s perfect place to stay and rent a bicycle for the day to cycle around the lake. 16km to complete a full perimeter of the late. It’s a MUST do, lovely.
Stayed 2 nights in Apr 2023

10/10 Excellent

yuuji

Liked: Cleanliness, amenities, property conditions & facilities
客室は綺麗でスタッフ対応、料理、眺望も満足してます。
Stayed 1 night in Oct 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
旬な地元食材をたっぷりで美味しい。レイクビューは最高！お風呂に浸かりながら見る信州の山々がとても綺麗でした。スタッフさんの応対も最高ですよ。
Stayed 1 night in Oct 2025

10/10 Excellent

YAHAGI

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応がとても親切で良かったです。
Stayed 1 night in Sep 2025

10/10 Excellent

JUNKO

Liked: Cleanliness, staff & service, property conditions & facilities
車椅子でユニバーサルルームに宿泊しました。シモンズベッドで、快適でした。ヤエスのプルミエールと言う車椅子のまま入れる貸し切り風呂を利用して、家族でのんびり温まりました。朝夕食は個室でゆっくりと。諏訪の野菜やお魚を使って
Stayed 1 night in Sep 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
湖畔にも近く良い温泉でした。
Stayed 1 night in Sep 2025

8/10 Good

Masayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
花火が見れて最高
Stayed 2 nights in Jul 2025

10/10 Excellent

MORIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
きれいな館内とスタッフさんの接客、食事。 どれも素晴らしなかったです。 なかなかできない非日常の宿泊を体験できました。 おすすめできるホテルです。
Stayed 1 night in Jul 2025

10/10 Excellent

Hiroki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
のんびりできました。
Stayed 1 night in Jul 2025

10/10 Excellent

NAOKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大変良かった
Stayed 1 night in Jun 2025

8/10 Good

ayn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族6人で二つ部屋を取りました。 スタッフはかなり丁寧に食事や貸切風呂の使い方など、説明してくれました。 食事も美味しかったです、朝食の生卵のお代わりがあると最高です。 客室はヘアアイロンがあって、髪の毛はいつもパサつきの私にとってはとても良かったです。 諏訪湖の景色も観れて満足でした。 ただし、大浴場に二人くらいしか入れない浴槽があって、50代位の女性二人は1時間以上ほど、占領してました。 どういうお風呂が気になって、やっと翌日の朝に体験できました。 長時間のご利用をご遠慮などのお知らせがあると、多くの方にも体験できると感じました。
Stayed 1 night in May 2025

10/10 Excellent

jackie

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025

10/10 Excellent

Shun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一泊で利用させて頂きました。チェックインとチェックアウト時は終始丁寧な対応でホッとしました。チェックアウト時に荷物を郵送しようとしたら、すぐに段ボールとガムテープを準備頂き大変助かりました。その際に対応頂いた若い女性はとても丁寧な対応で、最高の休暇になりました。フロントが混んでいたところ、サッと飛んできた姿が印象的でした。教育されていてできるものなのか、その方の持って生まれた思考や性格なのかもしれませんが、とにかく私は感謝しています。 客室の露天風呂は綺麗に管理しており、何度も入ってしまいました。湖も綺麗でした。 料理は夜朝共に絶品です。日本酒を飲みすぎてしまいました。また利用させて頂きます。
Stayed 1 night in Apr 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフさんの接客がとても良く、ホテルも綺麗で料理（ディナーも朝食も）も温泉も素晴らしかったです。ありがとうございました！
Stayed 1 night in Apr 2025

10/10 Excellent

CHUNG LING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute gem! Beautiful scenery, fantastic hotel, fabulous service and delicious food. Definitely recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方に丁寧に対応していただき気持ちよく宿泊できました。 また、利用したいです。
Stayed 1 night in Apr 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful traditional Japanese room and food. The staff were exceptionally kind and patient with us. The view a of Suwa lake was picturesque.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

☺️

Visited for a trip around Lake Suwa and oh boy, this hotel is something special, I had the private onsen in the room and it was one of the most relaxing part of my trip in Japan. They also offered public a onsen for hotel guests and you can also book that to have that one private. Over all can't recommend this hotel enough, staff was friendly and breakfast was excellent if you want a taste of a traditional Japanese meal. There is also a bike rental right across the street next to Lake Suwa. Bike trip all around the lake is maybe around 4 hours or less. 10/10 Swore I saw a Shrine Maiden with green hair walking around.
Stayed 1 night in Mar 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても素敵なお宿でした
Stayed 1 night in Feb 2025

8/10 Good

Murakami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
伝統的な温泉地内ではあるが、内装はリニューアルしており、現在の仕様となっていて、清潔感も使い勝手も部屋、温泉とも満足のいくものでした。 料理も晩朝とも美味しくいただきました
Stayed 1 night in Feb 2025

10/10 Excellent

TOMOMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんもお風呂も凄くよかったです！
Stayed 1 night in Jan 2025

10/10 Excellent

YUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回で2度目の訪問です。 お料理も美味しく、何よりスタッフさんのホスピタリティが素晴らしいです。 大社参拝バスも無料と思えないクオリティで、とても楽しかったです。
Stayed 1 night in Jan 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.