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Kamisuwa Onsen Hotel Shinyu

3.0 star property
Ryokan with free parking, steps from Lake Suwa Geyser Center

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Photo gallery for Kamisuwa Onsen Hotel Shinyu

Top Floor Suite 7F, Non Smoking | Bathroom | Free toiletries, hair dryer, slippers, bidet
Universal Suite 6F, Non Smoking | Lake view
[Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking | Free WiFi, bed sheets
Massages
Universal Semi Suite 5F, Non Smoking | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Room options

View all photos for Top Floor Suite 7F, Non Smoking

Top Floor Suite 7F, Non Smoking | Free WiFi, bed sheets

Top Floor Suite 7F, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Bidet
Separate bathtub and shower
Hair dryer
Spring water bathtub
Electric kettle
  • Lake view
  • 80 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 3 Large Twin Murphy Beds

View all photos for Universal Semi Suite 5F, Non Smoking

Universal Semi Suite 5F, Non Smoking | Free WiFi, bed sheets

Universal Semi Suite 5F, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Spring water bathtub
Private bathroom
Separate bathtub and shower
Bidet
  • Lake view
  • 55 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Murphy Beds

View all photos for [Anei] Japanese Room (10 tatami) Non Smoking

[Anei] Japanese Room (10 tatami) Non Smoking | Free WiFi, bed sheets

[Anei] Japanese Room (10 tatami) Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Bidet
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 3 Twin Futons

View all photos for Universal Suite 6F, Non Smoking

Universal Suite 6F, Non Smoking | Free WiFi, bed sheets

Universal Suite 6F, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Bidet
Separate bathtub and shower
Hair dryer
Spring water bathtub
Electric kettle
  • Lake view
  • 75 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 3 Large Twin Murphy Beds

View all photos for [Hikarigami] Japanese Bedroom (10 tatami) Non Smoking

[Hikarigami] Japanese Bedroom (10 tatami) Non Smoking | Free WiFi, bed sheets

[Hikarigami] Japanese Bedroom (10 tatami) Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Bidet
Electric kettle
Daily housekeeping
  • Lake view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for [Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking

[Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking | Free WiFi, bed sheets

[Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Bidet
Electric kettle
Daily housekeeping
  • City view
  • 46 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for [Kakei] Japanese Room (8 tatami) Non Smoking

[Kakei] Japanese Room (8 tatami) Non Smoking | Free WiFi, bed sheets

[Kakei] Japanese Room (8 tatami) Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Bidet
Electric kettle
Daily housekeeping
  • Mountain view
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Hikarigami] Japanese Room (12 tatami) Non Smoking

[Hikarigami] Japanese Room (12 tatami) Non Smoking | Free WiFi, bed sheets

[Hikarigami] Japanese Room (12 tatami) Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Bidet
Electric kettle
Daily housekeeping
  • Lake view
  • Sleeps 5
  • 5 Twin Futons

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About the neighborhood

Map
2-6-30 Kogandori, Suwa, Nagano-ken , 392-0027

What's nearby

  • Lake Suwa Geyser Center - 2 min walk - 0.1 miles
  • Suwashi Kohan Park - 8 min walk - 0.4 miles
  • Lake Suwa - 1 min drive - 0.0 miles
  • Suwa Taisha - 4 min drive - 2.5 miles
  • Kirigamine Highland - 16 min drive - 9.7 miles

Getting around

  • Kamisuwa Station - 10 min walk
  • Komaki Airport (NKM) - 161 min drive

Restaurants

  • ‪まるなかラーメン - ‬3 min walk
  • ‪くらすわレストラン - ‬2 min walk
  • ‪八洲そば店本店 - ‬4 min walk
  • ‪リストランテ アヴァンツァーレ - ‬2 min walk
  • ‪タケヤ味噌 みそ会館 - ‬3 min walk

About this property

Kamisuwa Onsen Hotel Shinyu

Ryokan near Suwashi Kohan Park
Located close to Lake Suwa Geyser Center and Lake Suwa, Kamisuwa Onsen Hotel Shinyu provides an indoor mineral hot spring (onsen). Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks at this ryokan include:
  • Free self parking
  • Japanese breakfast (surcharge), bike rentals, and an elevator
  • A front-desk safe and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Kamisuwa Onsen Hotel Shinyu have comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Indonesian, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • 24-hour public bath
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Shinyu
Kamisuwa Onsen Shinyu
Kamisuwa Onsen Shinyu Suwa
Kamisuwa Onsen Hotel Shinyu Suwa
Kamisuwa Onsen Hotel Shinyu Ryokan
Kamisuwa Onsen Hotel Shinyu Ryokan Suwa

Frequently asked questions

Is Kamisuwa Onsen Hotel Shinyu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Kamisuwa Onsen Hotel Shinyu?

Self parking is free at this property.

What time is check-in at Kamisuwa Onsen Hotel Shinyu?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Kamisuwa Onsen Hotel Shinyu?

Check-out is at 10 AM.

Where is Kamisuwa Onsen Hotel Shinyu located?

Located in Kamisuwa Onsen, this ryokan is within 1 mi (2 km) of Suwashi Kohan Park, Lake Suwa, and Lake Suwa Geyser Center. Suwa Taisha and Kirigamine Highland are also within 12 mi (20 km). Kamisuwa Station is 10 minutes by foot.

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Kamisuwa Onsen Hotel Shinyu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 153 out of 247 reviews
Rating 8 - Good. 73 out of 247 reviews
Rating 6 - Okay. 14 out of 247 reviews
Rating 4 - Poor. 4 out of 247 reviews
Rating 2 - Terrible. 3 out of 247 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

CHUNG LING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute gem! Beautiful scenery, fantastic hotel, fabulous service and delicious food. Definitely recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Setsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are friendly and very helpful. Only this hotel offer free coach tour for visiting all 4 Suwa Taisha shrines. very blessed. We enjoyed welcome drink before dinner. Hotspring bath with sauna room, very relaxing. they provid not only japanese yukata roves but also pajamas. Dinner and breakfast were so beautiful and delicious, and they served me a special vegetarian meal. many thanks to the kitchen staff. I strongly recommend to stay lake view room. the view was breath taking.
Stayed 1 night in Apr 2025

10/10 Excellent

Yotaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place!!
Stayed 1 night in Aug 2024

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful onsen hotel with top notch service.

Amazingly beautiful, high-end onsen hotel. Staff are politely formal and provide excellent service in all aspects. My room had a wonderful view of Lake Suwa & all possible amenities. Breakfast was delicious & serves with elegance.
Stayed 1 night in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location overlooking the lake. The food at the hotel is authentic. There is also the possibility to rent bikes directly at the hotel. Very polite staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the Suite on the 7th Floor. It was absolutely amazing, and the view and private bath were well worth it.
Stayed 1 night in Sep 2024

6/10 Okay

shay

Liked: Cleanliness, property conditions & facilities
I recommend to reserve the private onsen and the shuttle around thr city with at least a month of anticipation. We got to use the onsen just once and there wasn't any place for the shuttle.
Stayed 1 night in Nov 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience. If you are looking for a nice break from hustle of big city and really try ryokan and onsen (with ability to use private onsen) - I would highly recommend it
Stayed 2 nights in Sep 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The hotel has just new renovated. I love the view of the lake. Foods and services are excellent. Would definitely go back if i am in the neighborhood. Parking is also free.
Stayed 1 night in Aug 2024

10/10 Excellent

Tsai

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. The food was also good and the pricing is also really affordable

10/10 Excellent

Wai Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family really enjoys the stay. The room is modern and nice. The set dinner is also really great.
Stayed 1 night in Apr 2023

10/10 Excellent

Kaman

Great location that just next to the lake Suwa. Luckily we can enjoy the Sakura on the riverside through the window of our room. The service for breakfast and dinner is good and thanks for the recommendation of the staff, Yu, for going to see the Sakura in a castle park nearby. That’s amazing.
Stayed 1 night in Apr 2024

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake Suwa

Lovely locations as it’s right where the lake Suwa is, just walk across the road and it’s the lane. And there is a bicycle rental at the lake so it’s perfect place to stay and rent a bicycle for the day to cycle around the lake. 16km to complete a full perimeter of the late. It’s a MUST do, lovely.
Stayed 2 nights in Apr 2023

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Retreat to calm you down

The accommodation was better than expected. The internal balcony made the room more usable and it felt larger than we expected. It was lovely to sit on the balcony to unwind and look at the view. The private dining experience (i think this is standard for those choosing the 1/2 board option) was a highlight. Course after course delughted us. The wait staff were excellent, very attentive and explained things well to us. Their patience was amazing, given our poor to non existent Japanese. It is styled as a health retreat with menus chosen to be healthy and it has facilities such as the very pleasant onsen. highly recommend a stay here.
Stayed 2 nights in May 2024

10/10 Excellent

Gin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay at Lake Suwa

The location of hotel is right in front of Lake Suwa Park, the like shore is just across the road. A very relaxing vibe in this area. Staffs at carpark and concierge are very friendly and helpful. The interior environment of common area and room is stylish, new and clean. I stayed in lake view room with excellent view of Lake Suwa. Onsen is relatively basic and simple. Dinner and breakfast are good but not very outstanding. Selection of sake is disappointing for an onsen hotel in the city of Suwa, I did expect much bigger range of sake selection with so many famous sake kura in Suwa and Nagano.
Stayed 1 night in Sep 2023

10/10 Excellent

ALEXANDER

Liked: Cleanliness, property conditions & facilities, room comfort

Magical place for Your Name fans

This was my first Ryokan experience, and it was incredible. Shinkai used Lake Suwa as the inspiration for Tomorrow in Your Name. As a huge fan of the film, I wanted to visit Suwa to see the place for myself, and wanted to do it while staying at a Ryokan. Shinyu offered a room with a lake view, so it sounded perfect. Every staff member was incredibly friendly. For English speakers, they have all the important information in English and most of the staff spoke English well enough to be able to help you out. Don't worry if you don't speak Japanese! Top tip: if you speak "tourist level" Japanese like me, at dinner, just use English. They have English menus with descriptions of the food and an English speaking staff member will attend to you. I didn't do this, and the staff member passionately explained the origins of the appetisers. I understood almost none of it, and felt very guilty afterwards for letting him speak! After a lovely dinner and relaxing soak in the Onsen, I watched Your Name in front of the lake view. If that sounds perfect to you, do yourself a favour and go! On the way out, I mentioned to a lovely staff member that I came because of Your Name, and she recommended visiting Tateishi Koen before I left. If you're reading this: thank you so much for being thoughtful and recommending that. It was nothing more or less, than a breathtaking view. Fantastic Ryokan in a fantastic location.
Breakfast
Shabu shabu course
Appetisers
Your Name in front of the lake view.
Stayed 1 night in Sep 2023

8/10 Good

ayn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族6人で二つ部屋を取りました。 スタッフはかなり丁寧に食事や貸切風呂の使い方など、説明してくれました。 食事も美味しかったです、朝食の生卵のお代わりがあると最高です。 客室はヘアアイロンがあって、髪の毛はいつもパサつきの私にとってはとても良かったです。 諏訪湖の景色も観れて満足でした。 ただし、大浴場に二人くらいしか入れない浴槽があって、50代位の女性二人は1時間以上ほど、占領してました。 どういうお風呂が気になって、やっと翌日の朝に体験できました。 長時間のご利用をご遠慮などのお知らせがあると、多くの方にも体験できると感じました。
Stayed 1 night in May 2025

10/10 Excellent

jackie

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025

10/10 Excellent

Shun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一泊で利用させて頂きました。チェックインとチェックアウト時は終始丁寧な対応でホッとしました。チェックアウト時に荷物を郵送しようとしたら、すぐに段ボールとガムテープを準備頂き大変助かりました。その際に対応頂いた若い女性はとても丁寧な対応で、最高の休暇になりました。フロントが混んでいたところ、サッと飛んできた姿が印象的でした。教育されていてできるものなのか、その方の持って生まれた思考や性格なのかもしれませんが、とにかく私は感謝しています。 客室の露天風呂は綺麗に管理しており、何度も入ってしまいました。湖も綺麗でした。 料理は夜朝共に絶品です。日本酒を飲みすぎてしまいました。また利用させて頂きます。
Stayed 1 night in Apr 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフさんの接客がとても良く、ホテルも綺麗で料理（ディナーも朝食も）も温泉も素晴らしかったです。ありがとうございました！
Stayed 1 night in Apr 2025

10/10 Excellent

Kazutoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方に丁寧に対応していただき気持ちよく宿泊できました。 また、利用したいです。
Stayed 1 night in Apr 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful traditional Japanese room and food. The staff were exceptionally kind and patient with us. The view a of Suwa lake was picturesque.
Stayed 1 night in Mar 2025

8/10 Good

HSIAO TING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Yasutaka

Stayed 1 night in Mar 2025