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Hotel Buena Vista

3.5 star property
Hotel with 4 restaurants, near Matsumoto Castle

Choose dates to view prices

Photo gallery for Hotel Buena Vista

Exterior
Standard Twin Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Restaurant
Reception
Meeting facility
Hotel Buena Vista combines comfort with practicality in its central business district location. Travelers can dine at any of the four on-site restaurants, grab coffee at the café, and take advantage of dry cleaning services after a busy day exploring or working.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 12 - Sep 13
Check availability for tonight Sep 12 - Sep 13

Tomorrow

Sep 13 - Sep 14
Check availability for tomorrow Sep 13 - Sep 14
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin Room, Multiple Beds, Non Smoking

Standard Twin Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Electric kettle
  • 27 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Executive Single Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Single Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Electric kettle
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Single Room, 1 Double Bed, Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Single Room, 1 Double Bed, Smoking

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Electric kettle
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, 1 Double Bed, Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Electric kettle
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room, Multiple Beds, Non Smoking

Executive Twin Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room, Multiple Beds, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Electric kettle
  • 27 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Single Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Electric kettle
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Map
1-2-1 Honjo, Matsumoto, Nagano-ken, 390-0814

What's nearby

  • Matsumoto Performing Arts Center - 9 min walk - 0.5 miles
  • Matsumoto City Museum of Art - 12 min walk - 0.7 miles
  • Matsumoto Castle - 15 min walk - 0.8 miles
  • Asama Hot Spring - 5 min drive - 3.0 miles
  • Alps Park Matsumoto - 5 min drive - 2.9 miles

Getting around

  • Matsumoto Station - 16 min walk
  • Okaya Station - 23 min drive

Restaurants

  • ‪信州ゴールデン酒場 - ‬4 min walk
  • ‪PIZZA & PASTA BEANS - ‬2 min walk
  • ‪クレープ工房 - ‬4 min walk
  • ‪ホテルブエナビスタ エグゼクティブラウンジ - ‬1 min walk
  • ‪油家 - ‬2 min walk

About this property

Hotel Buena Vista

Hotel near Matsumoto Castle
Consider a stay at Hotel Buena Vista and take advantage of a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 4 on-site restaurants. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), a free area shuttle, and self parking (surcharge)
  • A 24-hour front desk, a vending machine, and luggage storage
  • Concierge services, wedding services, and tour/ticket assistance
Room features
All 190 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and safes.
More amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Children's slippers, electric kettles, and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Self parking on site (JPY 1,100 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,320 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Please note: Guests booking a "Late Check-In (6 PM), Early Check-Out (10 AM) Standard Economy Double Room" category may check in after 6 PM and must check-out by 10 AM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980.00 for adults and JPY 1320.00 for children
  • Self parking fee: JPY 1100 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Buena Vista Matsumoto
Buena Vista Matsumoto
Hotel Buena Vista Hotel
Hotel Buena Vista Matsumoto
Hotel Buena Vista Hotel Matsumoto

Frequently asked questions

Is Hotel Buena Vista pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Buena Vista?

Self parking is available for JPY 1100 per night. Limited spots are available.

What time is check-in at Hotel Buena Vista?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Buena Vista?

Check-out is at 11 AM.

Where is Hotel Buena Vista located?

Located in the heart of Matsumoto, this hotel is within 1 mi (2 km) of Zenkyuin Temple and Matsumoto Castle. Fukashi Shrine and Matsumoto Timepiece Museum are also within 10 minutes. Matsumoto Station is 16 minutes by foot.

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Reviews

Hotel Buena Vista Reviews

9.0

Wonderful

9.0

Cleanliness

8.2

Location

9.2

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 347 out of 610 reviews
Rating 8 - Good. 202 out of 610 reviews
Rating 6 - Okay. 41 out of 610 reviews
Rating 4 - Poor. 12 out of 610 reviews
Rating 2 - Terrible. 8 out of 610 reviews

Reviews

10/10 Excellent

LONG

Liked: Cleanliness, staff & service, property conditions & facilities
The service is so good I like the frontdesk that the girl
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here again.
Stayed 1 night in Apr 2023

8/10 Good

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Overall ok but toilet could be bigger
Stayed 2 nights in Jun 2025

8/10 Good

Sunny

Liked: Cleanliness, staff & service, room comfort

Great place to stay.

One minor suggestions is that the bathroom should have more hooks for hanging towels
Stayed 1 night in Dec 2024

10/10 Excellent

Soo Yeow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best onsen ever

Exceeded expectations. Great hospitality and the off site onsen was a very pleasant surprise.
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here frequently
Stayed 1 night in Jan 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
All very good, location was excellent and staff was always polite and friendly. Kudos guys!
Stayed 1 night in Oct 2024

10/10 Excellent

William

I love this property and stay here frequently. Well situated comfortable and fairly priced The staff are great. Professional and courteous and the breakfast was delicious
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurant options; lots of convenience stores all over
Stayed 1 night in Nov 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel close to town centre

Nice modern hotel within easy walking distance to train or bus station. A shuttle bus is also available. Foyer was attractive and we were shown to our room and luggage was carried by staff. We had an executive double room which was a bit small. If we stay again we would get a twin room which are much bigger. Buffet breakfast was superb.
Stayed 1 night in Sep 2024

10/10 Excellent

Herma

Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist was fluent in English & helpful in explanation.
Stayed 1 night in Jun 2024

10/10 Excellent

Balwantray

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Oct 2023

8/10 Good

Yuk Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Oct 2022

10/10 Excellent

秀一郎

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice!!
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

How do i turn the room lights off?

Great if you are travelling by train. We never got the Buena Vista, weather wasn't great, but enjoyed our stay. Make sure you work out the room light controls, before consuming any alcohol.
Stayed 1 night in Oct 2024

8/10 Good

彰

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Staff are very helpful. Breakfast is good. Good location. Convenient parking (btw they charged 1100JY) Room condition is fine; the decor is a bit old. The bathtub in one of our room is leaking, but we did not tell then to fix though since it was late and we were tried.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Cannot remember
Stayed 1 night in May 2023

6/10 Okay

Leena

Liked: Cleanliness, staff & service
The room was not properly ventilated; it felt very stuffy and the central air was not working properly. Additionally, beds were very uncomfortable- very firm mattress and high firm pillows; bed sheets were also very rough and itchy.
Stayed 3 nights in Apr 2024

10/10 Excellent

本間

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかった
Stayed 1 night in Sep 2025

10/10 Excellent

HIROFUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広くて清潔です。快適です。朝食のバイキングもよいです。
Stayed 1 night in Sep 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zentral und doch ruhig. Tolles Ambiente und super freundliches Personal.
Stayed 2 nights in Sep 2025

8/10 Good

ようこ

Liked: Staff & service, amenities, property conditions & facilities
スタッフが親切で居心地良く、朝食が素晴らしかったです。 ただ一つ残念な事は、浴槽のお掃除が行き届いていないのか、表面がざらざらしていた事です。
Stayed 2 nights in Sep 2025

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