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Dormy Inn Matsumoto Natural Hot Spring

3.0 star property
Travelers soak in natural hot springs at this central Matsumoto hotel, where staff share insider tips on exploring the area.

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Photo gallery for Dormy Inn Matsumoto Natural Hot Spring

Hot springs - Dormy Inn Matsumoto Natural Hot Spring (Matsumoto)
Public bath - Dormy Inn Matsumoto Natural Hot Spring (Matsumoto)
Reception - Dormy Inn Matsumoto Natural Hot Spring (Matsumoto)
Public bath - Dormy Inn Matsumoto Natural Hot Spring (Matsumoto)
Exterior - Dormy Inn Matsumoto Natural Hot Spring (Matsumoto)
In the heart of the city, Dormy Inn Matsumoto Natural Hot Spring offers a serene escape with an outdoor public bath and dry cleaning/laundry services. Relax in the indoor hot springs or savor local flavors at HATAGO, then stay connected with in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Twin Room, 2 Twin Beds, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Twin Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(26 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Double Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(50 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Economy Single Room, 1 Large Twin Bed, Non Smoking (No Bath Room)

  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

[No Cleaning Service] Double Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

[No Cleaning Service] Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

[No Cleaning Service] Twin Room, 2 Twin Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Matsumoto, Dormy Inn Matsumoto Natural Hot Spring is in the city center and near a train station. Utsukushigahara Onsen and Asama Hot Spring are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Kurassic and Matsumoto Performing Arts Center. Matsumoto Music Culture Center and Lala Matsumoto are also worth visiting. Visit our Matsumoto travel guide
Map
2-2-1 Fukashi, Matsumoto, Nagano, 390-0815

What's nearby

  • Matsumoto Timepiece Museum
    Matsumoto Timepiece Museum
    5 min walk - 0.3 miles
  • Matsumoto Scale Museum
    Matsumoto Scale Museum
    7 min walk - 0.4 miles
  • Matsumoto Performing Arts Center
    Matsumoto Performing Arts Center
    9 min walk - 0.5 miles
  • Matsumoto_MatsumotoCityArtMuseum_553248621526921120-2169
    Matsumoto City Museum of Art
    10 min walk - 0.6 miles
  • Matsumoto Castle
    Matsumoto Castle
    12 min walk - 0.7 miles

Getting around

  • Matsumoto Station
    9 min walk
  • Okaya Station
    24 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    27 min drive

Restaurants

  • 珈琲美学 アベ
    2 min walk
  • 信州ゴールデン酒場 新館
    1 min walk
  • マサムラ洋菓子店 本店
    3 min walk
  • 新三よし
    1 min walk
  • オー・クリヨー・ド・ヴァン (AU CRIEUR DE VIN)
    2 min walk

About this property

Dormy Inn Matsumoto Natural Hot Spring

Hotel near Matsumoto Castle
At Dormy Inn Matsumoto Natural Hot Spring, you can look forward to an outdoor public bath (no minerals), dry cleaning/laundry services, and a sauna. For some rest and relaxation, visit the indoor hot springs. The on-site buffet restaurant, HATAGO, features local cuisine. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), hot springs on site, and self parking (surcharge)
  • An elevator, a vending machine, and coffee/tea in the lobby
  • A TV in the lobby, smoke-free premises, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 114 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with showers and toilets with electronic bidets
  • 32-inch flat-screen TVs with digital channels
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,100 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • HATAGO

Things to do

  • Indoor hot spring
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot springs water temperature - 104 ºF
  • Indoor hot spring
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1000 for children
  • Self parking fee: JPY 1100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

Property is also known as

Dormy Inn Matsumoto Natural Hot Spring Hotel
Dormy Matsumoto
Matsumoto Dormy Inn
Dormy Hotel Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Hotel Matsumoto

Frequently asked questions

Is Dormy Inn Matsumoto Natural Hot Spring pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1100 per night. Limited spots are available.

What time is check-in at Dormy Inn Matsumoto Natural Hot Spring?

Check-in begins at 3 PM.

What time is check-out at Dormy Inn Matsumoto Natural Hot Spring?

Check-out is at 11 AM.

Where is Dormy Inn Matsumoto Natural Hot Spring located?

Located in the heart of Matsumoto, this hotel is within a 15-minute walk of Matsumoto Timepiece Museum and Matsumoto Castle. Zenkyuin Temple and Nawate-Dori are also within 10 minutes. Matsumoto Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Dormy Inn Matsumoto Natural Hot Spring Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 567 out of 1001 reviews
Rating 8 - Good. 366 out of 1001 reviews
Rating 6 - Okay. 49 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well located place to stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Nice onsen, comfortable room and modern tv. Great location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities
Clean and the staff was stellar.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
Very friendly staff, onsen was wonderful
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Cheerful and helpful staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Iida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast , you can eat some Nagano local food. Great Onsen and Sauna. Great Total Service.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and excellent bath on too floor. Lots if nice amenities
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel within a central location. Great room & amenities. Hotel staff were friendly & obliging. The onsen was wonderful after a day of walking around
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Yenling

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has wonderful services. My room has minimal water and desserts in refrigerator and there’s ice cream and yogurt on the onsen floor for free. I also like breakfast it’s delicious.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities
Always a pleasure to stay at this hotel; friendly staff, decent sized rooms, free amenities, amazing rooftop outdoor onsen which accommodates tattoos if covered.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Oi Na Joanna

Liked: Cleanliness, staff & service
Room is so clean and hotel staff are very nice. We will come here again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean, comfortable with convenient to access to public transport. The onsen was very nice... a wonderful way to relax at the end of the day. Staff was pleasant.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staff. Room comfortable. Good facilities for coffee and drinks. Parking on site.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 3rd time staying at a Dormy Inn property. We love the baths and sauna, especially at such a reasonable price point. This particular building had an odor of cigarettes in the hallway of the floor our room was on, but our room itself was spotless and we kept the smell out by keeping the inner door closed. So it didn’t detract from our positive experience and we’d definitely stay here again in the future.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Elizabeth

Liked: Amenities
Room was clean and serviceable. View was of a parking garage so not ideal. Staff were very friendly and helpful. Hotel location was great, close to restaurants, shopping and transportation. Onsen was enjoyed and there were free evening noodles and ice cream at the onsen. Would recommend a stay.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Elspeth

Liked: Staff & service, amenities, property conditions & facilities
Dormy Inns are great. Good onsens, great breakfast, lovely staff. Nothing not to like.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful onsen in this very comfortable hotel. Great location.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very nice staff
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable and the food and service were very good.
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Patricia A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Onsen especially the outdoor Onsen with stone sides (on top floor and well fenced). The laundry worked well. Breakfast was excellent although the breakfast room is a bit cramped. Room was large by Japanese standards and comfortable. The free treats and bedtime noodles are great. Overall a lovely stay.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable hotel with a great indoor and outdoor onsen on the top floor. Tattoo friendly also if you use the stickers which the front desk provides free of charge.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for what we needed.

Very convenient to train station and bus terminal. Quiet location. There was breakfast and a restaurant, but we didn't use. We didn't use the Onsen either.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is am older property but fine for a couple night stay. Convenient location and staff are wonderful.
Stayed 2 nights in Apr 2024