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cafe & stay CASTANA

2.5 star property
Hotel in Matsumoto with free parking

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Photo gallery for cafe & stay CASTANA

Front of property - evening/night
Exterior
50-inch Smart TV with digital channels, fireplace, Netflix
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Room service
  • Kitchen
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for AWAJI Family Suite

In-room safe, desk, laptop workspace, blackout drapes

AWAJI Family Suite

Highlights

Separate dining area
Fireplace
Air conditioning
Kitchenette
Mini-fridge
Smart TV
2 bedrooms
Blackout drapes/curtains
  • City view
  • Sleeps 7
  • 7 Twin Beds

View all photos for AWAJI Family Suite

In-room safe, desk, laptop workspace, blackout drapes

AWAJI Family Suite

Highlights

Separate dining area
Fireplace
Air conditioning
Kitchenette
Mini-fridge
Smart TV
2 bedrooms
Blackout drapes/curtains
  • 77 sq m
  • City view
  • Sleeps 6
  • 7 Twin Beds

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About the neighborhood

Map
2-3-2 Namiyanagi, Matsumoto, Nagano, 390-0825

What's nearby

  • Matsumoto City Museum of Art - 3 min drive - 1.4 miles
  • Matsumoto Performing Arts Center - 3 min drive - 1.5 miles
  • Matsumoto Castle - 4 min drive - 2.4 miles
  • Asama Hot Spring - 7 min drive - 4.3 miles
  • Alps Park Matsumoto - 8 min drive - 4.3 miles

Getting around

  • Shimonii Station - 7 min drive
  • Shiojiri Station - 28 min drive
  • Komaki Airport (NKM) - 171 min drive

Restaurants

  • ‪岐阜タンメン - ‬11 min walk
  • ‪はま寿司松本出川店 - ‬8 min walk
  • ‪コメダ珈琲店松本庄内店 - ‬9 min walk
  • ‪テンホウ 松本並柳店 - ‬10 min walk
  • ‪尚念 - ‬16 min walk

About this property

cafe & stay CASTANA

Hotel near Matsumoto Castle
cafe & stay CASTANA provides amenities like a grocery/convenience store and a snack bar/deli. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Express check-out, local meal delivery service, and smoke-free premises
  • A front-desk safe
Room features
All guestrooms at cafe & stay CASTANA have comforts such as fireplaces and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate dining areas.
More amenities include:
  • 2 bathrooms with showers and bidets
  • 50-inch Smart TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, separate dining areas, and eco-friendly cleaning products

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Grocery/convenience store
  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • Area rugs in room
  • No elevator
  • Smooth flooring in room
  • Thin carpet in room

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 2 private bathrooms
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Ice maker
  • Kitchenette
  • Limited room service
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

cafe & stay CASTANA Hotel
cafe & stay CASTANA Matsumoto
cafe & stay CASTANA Hotel Matsumoto

Frequently asked questions

Is cafe & stay CASTANA pet-friendly?

No, pets are not allowed at this property.

How much is parking at cafe & stay CASTANA?

Self parking is free at this property.

What time is check-in at cafe & stay CASTANA?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at cafe & stay CASTANA?

Check-out is at 10:00 AM.

Where is cafe & stay CASTANA located?

Situated in Matsumoto, this hotel is within 2 mi (3 km) of Agatanomori Park, Matsumoto Performing Arts Center, and International Academy of the Suzuki Method. Old High School Memorial Museum and Matsumoto City Museum of Art are also within 2 mi (3 km).

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cafe & stay CASTANA Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 31 out of 35 reviews
Rating 8 - Good. 4 out of 35 reviews
Rating 6 - Okay. 0 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

joonhyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very kind, clean and convenient room, nice stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Grocery store across the street was convenient. Staff was very friendly and helpful! Had a great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回宿泊でお邪魔しました！ Cafe＆stayは初めてだった為少し心配してましたが子供たちもとても喜んでいて泊まれてよかったと思ってます!! 一つだけ、夜部屋に帰ってきた時からどこからかボーッと機械音？がずっと鳴っており結構大きめの音だったので気になりました。 それ以外はとてもよかったです!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Yi-Ren

Stayed 1 night in Dec 2023

10/10 Excellent

??

Stayed 1 night in Dec 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel accueil et très bien équipé

Stayed 1 night in Aug 2023

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zufrieden.
Stayed 1 night in Nov 2022

10/10 Excellent

ERIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

NAOMI

Stayed 1 night in Aug 2022

10/10 Excellent

madone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
おしゃれな雰囲気と朝食がよかった
Stayed 1 night in Jul 2022

8/10 Good

TAKAKO

Stayed 1 night in May 2022

8/10 Good

Nobuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

ヒロコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

りえこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
わざわざ前日の到着時間の確認の電話があったので、なぜだろうと思いながらも到着してみると、駐車場がわかりにくいとの配慮だと思うのですが、オーナーさんが外で待ってくれていました🙇‍♀️ 確かに言われなきゃ駐車場はわかりにくいですが、些細な配慮からお部屋の行き届いた掃除、使っている小道具までお洒落で、いろいろ行った所のNo.１だと子供達は大絶賛でした。 近くにはご飯屋さんがたくさんあるので迷わないですし、朝食はこちらでいただいたのですが、本当に文句なし！美味しくてそれまた子供達も大絶賛でした。 次、松本に来る時は必ずここです。あまり話す機会もなかったのですが、少し話すだけで人の良さがわかるオーナーさんと奥様ですかね？ ハードスケジュールでかなり疲れていた旅行でしたが、みんなホッコリした旅行になりました。
Stayed 1 night in Sep 2021

10/10 Excellent

YUICHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
再度の利用ですが、今回も快適でした
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても良いホテルです

立地、サービス、部屋のすべてがよかったです。忘れ物をしてしまったのですが、電話でお願いしたらすぐに送ってくれました。ありがとうございました。
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室は3部屋だけなので、専門のホテルのようなサービスは期待できませんが、60平米の広い部屋で広いリビング、2つのベッドルームなど、自分の家のような感じで逆に好感が持てます。
Stayed 2 nights in Jun 2021

10/10 Excellent

Kimito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing experience

This hotel is an absolute gem. It is clean, quiet, and well located. The proprietor went above and beyond anything we could have imagined in order to ensure that we not only were able to use the GoTo Travel campaign at his hotel, but also at every other hotel during our week long road trip. His kindness helped save us an additional $1,000 on total hotel lodging costs. Cannot recommend him or the place highly enough.
Stayed 2 nights in Oct 2020

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely stay in Matsumoto

Lovely cafe and room. Owner is very kind and speaks English very well. Quiet and comfortable with anything you need. Perfect for seeing the delightful city of Motsumoto.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020

10/10 Excellent

リトル, 京都

Liked: Cleanliness, staff & service, property conditions & facilities
とても清潔で過ごしやすい空間でした。 カフェのソフトクリームが美味しかったです。
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2020

10/10 Excellent

Y, 東京

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても親切にご対応頂きました。 冬でしたが、暖かく、きれいで快適でした。
Stayed 1 night in Mar 2020

10/10 Excellent

Ildiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely pad in Matsumoto

Lovely stay in Matsumoto. Staff is amazing, Kaneda gave us several lifts to and from town, and the cafe was so nice too!
Stayed 1 night in Feb 2020