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Ace Inn Matsumoto

3.0 star property
Hot springs hotel with free breakfast connected to a rail/subway station in Matsumoto

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Photo gallery for Ace Inn Matsumoto

Hallway
Lobby
Exterior
Twin Room, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Single Room, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Single Room, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Deep soaking bathtub
Hair dryer
Shower/tub combination
  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Semi Double Room, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Semi Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Deep soaking bathtub
Hair dryer
Shower/tub combination
  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Semi Double Room, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Semi Double Room, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Deep soaking bathtub
Hair dryer
Shower/tub combination
  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Single Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Deep soaking bathtub
Hair dryer
Shower/tub combination
  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Deep soaking bathtub
Hair dryer
Shower/tub combination
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room-Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Single Room-Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room-Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Single Room-Smoking

  • Sleeps 1
  • 1 Twin Bed

Semi Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room-Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Semi Double Room-Non Smoking

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Fukashi 1-1-3, Matsumoto, Nagano-ken, 390-0815

What's nearby

  • Matsumoto Performing Arts Center - 12 min walk - 0.6 miles
  • Matsumoto Castle - 12 min walk - 0.7 miles
  • Matsumoto City Museum of Art - 13 min walk - 0.7 miles
  • Asama Hot Spring - 5 min drive - 2.9 miles
  • Alps Park Matsumoto - 5 min drive - 2.9 miles

Getting around

  • Matsumoto Station - 11 min walk
  • Shin Shimashima Station - 22 min drive

Restaurants

  • ‪如月一心 - ‬2 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪餃子の王将 アルピコプラザ松本店 - ‬1 min walk
  • ‪榑木野松本駅舎店 - ‬2 min walk
  • ‪翁堂駅前店 - ‬2 min walk

About this property

Ace Inn Matsumoto

Hotel near Matsumoto Castle
Ace Inn Matsumoto provides amenities like a free breakfast buffet and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Bike rentals, self parking (surcharge), and a 24-hour front desk
  • Free newspapers, luggage storage, and a vending machine
  • A computer station, an elevator, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 158 rooms feature comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 3:00 PM to 10:00 AM (JPY 1,100 per night)
  • Uncovered self parking on site (JPY 1,100 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: JPY 1100.00 per night (in/out privileges)
  • Nearby parking fee: JPY 1100 per night (328 ft away; open 3:00 PM to 10:00 AM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Ace Inn Matsumoto
Ace Inn
Ace Matsumoto
Ace Inn Matsumoto Hotel
Ace Inn Matsumoto Matsumoto
Ace Inn Matsumoto Hotel Matsumoto

Frequently asked questions

Is Ace Inn Matsumoto pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Ace Inn Matsumoto?

Self parking is available for JPY 1100.00 per night.

What time is check-in at Ace Inn Matsumoto?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Ace Inn Matsumoto?

Check-out is at 10 AM.

Where is Ace Inn Matsumoto located?

Located in the heart of Matsumoto, this hotel is within 1 mi (2 km) of Jorinji Temple and Matsumoto Castle. Matsumoto Timepiece Museum and Fukashi Shrine are also within 10 minutes. Matsumoto Station is 11 minutes by foot.

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Ace Inn Matsumoto Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 232 out of 665 reviews
Rating 8 - Good. 281 out of 665 reviews
Rating 6 - Okay. 121 out of 665 reviews
Rating 4 - Poor. 23 out of 665 reviews
Rating 2 - Terrible. 8 out of 665 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aris

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for an overnight stay
Stayed 1 night in Feb 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
MY ROOM WAS SMALL, BUT IT WAD OK FOR ONE NIGHT IN MATSUMOTO. EVERYTHING WAS MAINTAINED WELL BUT NEEDS UPDATE. STAFF WAS VERY HELPFUL AND POLITE. BREAKFAST WAS MEDIOCRE BUT WE PAID VERY LOW RATE SO COULD NOT EXPECT GOURME FOOD. WE RECOMMENDED THIS HOTEL.
Stayed 1 night in Mar 2025

10/10 Excellent

Yasuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price with free hot breakfast and free ticket and shuttle to 4 star Hot spring hotel Great deal ! I’ll recommend this hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, great value. Excellent location.
Stayed 2 nights in Feb 2024

6/10 Okay

Fei Sian

The hotel provides free parking, but is on the other building which is about a few minutes walk from the hotel. Room is small. The complimentary breakfast was a bonus
Stayed 1 night in Dec 2024

6/10 Okay

Kozo

Good location
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value stay

Our 1 night stop whilst passing through Matsumoto was best described as great value. Perfectly located next to train and bus stations, rooms relatively spacious and beds were comfy. Free breakfast included was also great
Stayed 1 night in Jan 2024

6/10 Okay

Wendy

Disliked: Amenities
It's a Inn. Just aplace to shower & sleep. Nothing fancy.
Stayed 4 nights in Oct 2024

10/10 Excellent

Taevadesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, just right next to main station for both bus and train. Many restaurants nearby. Overall is worthwhile the price. Highly recommended.

10/10 Excellent

Kam sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists and cleaners are friendly and professional even I cant speak Japanese. It is very clean and they provide free access to a nice Onsen in the evening.
Stayed 2 nights in Aug 2023

8/10 Good

Hideki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cost performance.
Stayed 1 night in Mar 2024

10/10 Excellent

ryoji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reasonable, nice,easy to use.
Stayed 1 night in Jul 2023

10/10 Excellent

Hugh

Liked: Staff & service, amenities
Disliked: Cleanliness
Convenient for public transport and the castle was within walking distance. Unfortunately i was given a smoking room which stank like an old ashtray. The room was heavily nicotine stained and even after using freshner it still smelt.the Free breakfast was limited in choice and not topped up, so first in best selection. The staff are friendly and helpful and i will stay here again but i will specify a non smking room.
Stayed 4 nights in Mar 2024

2/10 Terrible

Mun Sze

Disliked: Cleanliness, property conditions & facilities
no AC open window, dirty, old, light at dresser made the entire room warm and unbearable. I complained to front desk and someone came in telling us opening windows. We stayed on 2nd floor facing street and it was noisy. Whenever we put the room card in, the light generated extra heat inside the room and we had to constantly remove the card to cool down the room. We had a restless night there.
Stayed 1 night in Apr 2024

6/10 Okay

Masatoshi

Liked: Cleanliness, staff & service
部屋がもう少し広いとよかったです。
Stayed 2 nights in May 2025

8/10 Good

Toyotaka

Liked: Cleanliness, staff & service, property conditions & facilities
朝食のワサビ味のドレッシングが程よい辛さで美味しかった｡
Stayed 1 night in May 2025

10/10 Excellent

Novan

Stayed 1 night in May 2025

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, amenities
部屋の洗面の蛇口の閉まりが悪くて、蛇口を閉じても少量の水が止まらず、気になりました。 あと、手洗い用にハンドソープもあればいいなと思いました。
Stayed 1 night in Apr 2025

10/10 Excellent

Kei

Stayed 5 nights in Apr 2025

8/10 Good

Hideo

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

KATSUHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かった。
Stayed 1 night in Apr 2025

6/10 Okay

NORIKAZU

Liked: Cleanliness, staff & service, amenities
ホテルのせいではないけれど、深夜に酔って騒いでいる客のせいで満足に眠れなかった。壁が薄いせいか物音がよく通る。それ以外は良かったのに惜しい。
Stayed 1 night in Apr 2025

8/10 Good

Tamiharu

Liked: Cleanliness
駅近ながら静かで落ち着ける。
Stayed 1 night in Apr 2025

10/10 Excellent

Hirotoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
列車の不通で自宅に戻れず、急きょ当日午後に予約しました。松本駅前ロータリーのすぐそばで交通の便もよく、駅前にコンビニも遅くまで営業している飲食店も多いので、食事場所には困りませんでした。ホテル内は分煙化されており、アメニティはオートチェックインの際に必要なものを取っていくようになっていました。室内のWifiも順調で、総じて快適に過ごせました。
Stayed 1 night in Mar 2025

8/10 Good

HIROMI

Liked: Cleanliness, staff & service, amenities
松本駅から近く、前は高速バスセンターでとても便利。食事する所も色々な名所も10〜15分と近い。朝食が無料で付いていて嬉しい。開始から1時間経った時間に行ったら（かなり早い時間)、何種かパンがもうなかったので、パン好きな人は朝イチに行ってください。
Stayed 1 night in Mar 2025