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Matsue Urban Hotel

3.0 star property
Hotel in Matsue with a 24-hour front desk and a restaurant

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Photo gallery for Matsue Urban Hotel

BUILDING No.2 Twin Room, Non Smoking | 1 bedroom, desk, laptop workspace, free WiFi
Daily buffet breakfast (JPY 1210 per person)
BUILDING No.2 Twin Room, Non Smoking | 1 bedroom, desk, laptop workspace, free WiFi
Exterior
BUILDING No.1 RENEWAL Twin Room, Non Smoking | Bathroom | Combined shower/tub, hair dryer, slippers, electronic bidet

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for BUILDING No.2 Double Room, Non Smoking

BUILDING No.2 Double Room, Non Smoking | 1 bedroom, desk, laptop workspace, free WiFi

BUILDING No.2 Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Shower/tub combination
Private bathroom
Bidet
Hair dryer
  • 12.13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for BUILDING No.2 Twin Room, Non Smoking

BUILDING No.2 Twin Room, Non Smoking | 1 bedroom, desk, laptop workspace, free WiFi

BUILDING No.2 Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Shower/tub combination
Private bathroom
Bidet
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for BUILDING No.2 Semi Double Room, Non Smoking

BUILDING No.2 Semi Double Room, Non Smoking | 1 bedroom, desk, laptop workspace, free WiFi

BUILDING No.2 Semi Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Shower/tub combination
Private bathroom
Bidet
Hair dryer
  • 10.87 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for BUILDING No.1 RENEWAL Semi Double Room, Non Smoking

BUILDING No.1 RENEWAL Semi Double Room, Non Smoking | 1 bedroom, desk, laptop workspace, free WiFi

BUILDING No.1 RENEWAL Semi Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Shower/tub combination
Private bathroom
Bidet
Hair dryer
  • 10.87 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for BUILDING No.1 RENEWAL Twin Room, Non Smoking

BUILDING No.1 RENEWAL Twin Room, Non Smoking | 1 bedroom, desk, laptop workspace, free WiFi

BUILDING No.1 RENEWAL Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Shower/tub combination
Private bathroom
Bidet
Hair dryer
  • 14 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for (Building 2) Double Room

1 bedroom, desk, laptop workspace, free WiFi

(Building 2) Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room (Building 2)

1 bedroom, desk, laptop workspace, free WiFi

Small Double Room (Building 2)

  • Sleeps 2
  • 1 Double Bed

View all photos for (Building 2) Twin Room

1 bedroom, desk, laptop workspace, free WiFi

(Building 2) Twin Room

  • Sleeps 3
  • 2 Double Beds

Double Room (Building No. 2) *Refurbished 2020

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin With Bath, City View

1 bedroom, desk, laptop workspace, free WiFi

Twin With Bath, City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Building No.1 Renewal Semi Double Room, Non Smoking

1 bedroom, desk, laptop workspace, free WiFi

Building No.1 Renewal Semi Double Room, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Semi-Double Room (Building No. 2) *Refurbished 2020

  • Sleeps 2
  • 1 Twin Bed

View all photos for Adjoining Semi-Double With Bath

1 bedroom, desk, laptop workspace, free WiFi

Adjoining Semi-Double With Bath

  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Map
590-3 Asahi-machi, Matsue, Shimane, 690-0003

What's nearby

  • Shinjiko Ohashi Bridge - 16 min walk - 0.9 miles
  • Shijimikan Museum - 3 min drive - 1.8 miles
  • Matsue Castle - 3 min drive - 1.8 miles
  • Shimane University Old Okudani Lodging - 3 min drive - 1.6 miles
  • Tamatsukuri Hot Spring - 9 min drive - 6.1 miles

Getting around

  • Matsue Station - 3 min walk
  • Yonago Airport (YGJ) - 45 min drive

Restaurants

  • ‪スターバックス - ‬4 min walk
  • ‪らあ麺ダイニング 成セバ成ル。Kakeru - ‬4 min walk
  • ‪ドトールコーヒーショップ - ‬4 min walk
  • ‪出雲そば たたらや - ‬4 min walk
  • ‪根っこ - ‬4 min walk

About this property

Matsue Urban Hotel

Hotel near Tamatsukuri Hot Spring
Matsue Urban Hotel provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An elevator, a 24-hour front desk, and luggage storage
  • A vending machine
Room features
All 115 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • TVs with cable channels
  • Refrigerators, electric kettles, and heating

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 800 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,210 for adults and JPY 440 for children
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1210 for adults and JPY 440 for children
  • Self parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Property Registration Number 島根県指令松保第101-16

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Matsue Urban Hotel SHIMANE
Matsue Urban Hotel
Matsue Urban
Matsue Urban SHIMANE
Matsue Urban Hotel Hotel
Matsue Urban Hotel Matsue
Matsue Urban Hotel Hotel Matsue

Frequently asked questions

Is Matsue Urban Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Matsue Urban Hotel?

Self parking is available for JPY 800 per night. Limited spots are available.

What time is check-in at Matsue Urban Hotel?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. After-hours check-in is not available.

What time is check-out at Matsue Urban Hotel?

Check-out is at 10:00 AM.

Where is Matsue Urban Hotel located?

Situated in Matsue, this hotel is within a 15-minute walk of Mefu Shrine, Ryusyouji Temple, and Shirakata Tenman-gu Shrine. Lake Shinji and Shimane Prefectural Art Museum are also within 1 mi (2 km). Matsue Station is only a 3-minute walk.

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Matsue Urban Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 111 out of 485 reviews
Rating 8 - Good. 196 out of 485 reviews
Rating 6 - Okay. 130 out of 485 reviews
Rating 4 - Poor. 32 out of 485 reviews
Rating 2 - Terrible. 16 out of 485 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Bo

Ok hotel, it a little old, and the rooms are very small. nice location in the town.
Stayed 2 nights in Nov 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good room for the price. The big plus is the free rental bikes. It was a pleasure to visit Matsue by bike.
Stayed 3 nights in Oct 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Matsue Urban Hotel is a great place to stay while in Matsue. The breakfast is outstanding with a lot of variety including Japanese and American type of selections. The rooms are very clean and quiet. The location is very close to the train station which includes taxi and bus services. When I return to Matuse, I will stay here again.
Stayed 5 nights in Apr 2024

10/10 Excellent

Osaka

Liked: Cleanliness, staff & service, property conditions & facilities
Room had a bed, shower, toilet and mini fridge. All you could ask for in a budget hotel.
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Good economy hotel

The hotel would be the most economical one with good price and relatively OK conditions: small room, less controllable air conditioning, half-baked renovations with obviously tired bath unit.if you are OK with those, this must be a good choice. At least I was OK.
Stayed 2 nights in Sep 2024

10/10 Excellent

TINGTING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 4 nights in Jul 2023

8/10 Good

ダイスケ

GOOD
Stayed 1 night in May 2023

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matsue Urban Hotel was clean and conveniently located across the street from Matsue station. My room included a suitcase stand, one person mini-couch, and small table. I like having my suitcase off the ground and the couch was more comfortable than sitting on a desk chair. Housekeeping wasn't daily, but new towels were left on the door every day. It was a nice hotel and I would stay there again.
Stayed 4 nights in Oct 2023

2/10 Terrible

Junko

Disliked: Cleanliness, staff & service, property conditions & facilities
In October, the weather was nice and warm, but the heater came on when it was very warm, so I had to ask portable fan. I was told the air conditioning had been broken for a while, and it was worse in summer!!!

8/10 Good

Tetsuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル周辺に観光名所があり、駅へのアクセスもとても良いです。
Stayed 1 night in May 2025

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

SHIGEAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ツインルームを利用しました。部屋が広く、従業員の方もとても親切でした。
Stayed 1 night in Mar 2025

8/10 Good

I-hsuan

Stayed 2 nights in Mar 2025

10/10 Excellent

Shotaro

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

JIWON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Haruka

Stayed 2 nights in Feb 2025

6/10 Okay

Nao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

いつも楽しみ

最近月一度ほど利用してました。2人の時や1人のときも。今回は予約がギリギリだったからか2人で泊まるにはキャリーケースを開けたら通路がなくなる、扉があかないなど手狭に感じるお部屋になってしまいました。備え付けの冷蔵庫は開けると異臭がし、しばらく室内ニンニクキムチのような臭いが充満しました。 とはいえ、また利用すると思います。 アメニティサービスと朝食が好きです。
Stayed 1 night in Jan 2025

8/10 Good

???

Liked: Staff & service
駅から近くて便利。アメニティの種類がたくさんあり助かった。ホテルの方は親切。 ただ、お部屋の天井にあるエアコンの送風部分が黒カビで覆われていて不衛生。一度も掃除してないのではないかと思うくらい汚い。そこから風が出てると思うと、、、 加えて、お風呂場に入ると下水のような臭いがする。 お部屋は可愛かったです。
Stayed 2 nights in Jan 2025

8/10 Good

YUJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Rieko

Stayed 2 nights in Dec 2024

8/10 Good

kunio

Liked: Staff & service
駅からも近く利用しやすいと思いました
Stayed 1 night in Dec 2024

8/10 Good

takato

Stayed 2 nights in Nov 2024

8/10 Good

RIKA

Liked: Cleanliness, staff & service, property conditions & facilities
立地が良く楽しめました！
Stayed 1 night in Dec 2024

10/10 Excellent

Takumi

Stayed 2 nights in Nov 2024

10/10 Excellent

AKINORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂とトイレが普通のユニットバスでしたが、それ以外は広めのお部屋で快適でした。 レンタサイクルも宿泊者は無料で、観光もしやすく良かったです。
Stayed 1 night in Dec 2024