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Matsue Urban Hotel

3.0 star property
Hotel in Matsue with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Matsue Urban Hotel

Daily buffet breakfast (JPY 1210 per person)
BUILDING No.2 Twin Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets
Exterior
Room amenity
BUILDING No.2 Twin Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets
Matsue Urban Hotel, in the city's heart, offers comfort and convenience. Guests enjoy a buffet breakfast before borrowing bikes to explore. Amenities include dry cleaning, in-room WiFi, and a 24-hour front desk. Train stations are just a short distance away.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for BUILDING No.2 Double Room, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.2 Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Shower/tub combination
Hair dryer
Bidet
Electric kettle
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for BUILDING No.2 Semi Double Room, Non Smoking

BUILDING No.2 Semi Double Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.2 Semi Double Room, Non Smoking

7.0 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Shower/tub combination
Hair dryer
Bidet
Electric kettle
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for BUILDING No.2 Twin Room, Non Smoking

BUILDING No.2 Twin Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.2 Twin Room, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Shower/tub combination
Hair dryer
Bidet
Electric kettle
  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for (Building 2) Twin Room

Desk, laptop workspace, free WiFi, bed sheets

(Building 2) Twin Room

  • Sleeps 3

View all photos for (Building 2) Double Room

Desk, laptop workspace, free WiFi, bed sheets

(Building 2) Double Room

  • Sleeps 2

View all photos for BUILDING No.1 RENEWAL Semi Double Room, Non Smoking

BUILDING No.1 RENEWAL Semi Double Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.1 RENEWAL Semi Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Shower/tub combination
Hair dryer
Bidet
Electric kettle
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for BUILDING No.1 RENEWAL Twin Room, Non Smoking

BUILDING No.1 RENEWAL Twin Room, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

BUILDING No.1 RENEWAL Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Shower/tub combination
Hair dryer
Bidet
Electric kettle
  • 14 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Small Double Room (Building 2)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2

Double Room (Building No. 2) *Refurbished 2020

  • Sleeps 2

Building No.1 Renewal Semi Double Room, Non Smoking

  • Sleeps 2

Semi-Double Room (Building No. 2) *Refurbished 2020

  • Sleeps 2

Building No.1 Renewal Twin Room, Non Smoking

  • Sleeps 2

About the neighborhood

Map
590-3 Asahi-machi, Matsue, Shimane, 690-0003

What's nearby

  • Shijimikan Museum - 3 min drive - 1.8 miles
  • Matsue Castle - 3 min drive - 1.8 miles
  • Shimane University Old Okudani Lodging - 3 min drive - 1.6 miles
  • Tamatsukuri Onsen - 8 min drive - 5.5 miles
  • Tamatsukuri Hot Spring - 9 min drive - 6.1 miles

Getting around

  • Matsue Station - 3 min walk
  • Yonago Airport (YGJ) - 45 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪出雲そば たたらや - ‬3 min walk
  • ‪ドトールコーヒーショップ - ‬4 min walk
  • ‪根っこ - ‬4 min walk
  • ‪はなの舞 - ‬5 min walk

About this property

Matsue Urban Hotel

Hotel near a train station
Matsue Urban Hotel provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Luggage storage, a vending machine, and an elevator
  • A 24-hour front desk
Room features
All 115 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • TVs with cable channels
  • Refrigerators, electric kettles, and heating

Similar properties

Lobby

Matsue Universalhotel

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
6.6 out of 10, 303 reviews
Matsue Universalhotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 800 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,210 for adults and JPY 440 for children
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1210 for adults and JPY 440 for children
  • Self parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Property Registration Number 島根県指令松保第101-16

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Matsue Urban Hotel SHIMANE
Matsue Urban Hotel
Matsue Urban
Matsue Urban SHIMANE
Matsue Urban Hotel Hotel
Matsue Urban Hotel Matsue
Matsue Urban Hotel Hotel Matsue

Frequently asked questions

Is Matsue Urban Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Matsue Urban Hotel?

Self parking is available for JPY 800 per night. Limited spots are available.

What time is check-in at Matsue Urban Hotel?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. After-hours check-in is not available.

What time is check-out at Matsue Urban Hotel?

Check-out is at 10:00 AM.

Where is Matsue Urban Hotel located?

Situated in Matsue, this hotel is within a 15-minute walk of Mefu Shrine, Ryusyouji Temple, and Shirakata Tenman-gu Shrine. Lake Shinji and Shimane Prefectural Art Museum are also within 1 mi (2 km). Matsue Station is only a 3-minute walk.

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Matsue Urban Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 118 out of 504 reviews
Rating 8 - Good. 205 out of 504 reviews
Rating 6 - Okay. 133 out of 504 reviews
Rating 4 - Poor. 32 out of 504 reviews
Rating 2 - Terrible. 16 out of 504 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Matsue Urban Hotel is a great place to stay while in Matsue. The breakfast is outstanding with a lot of variety including Japanese and American type of selections. The rooms are very clean and quiet. The location is very close to the train station which includes taxi and bus services. When I return to Matuse, I will stay here again.
Stayed 5 nights in Apr 2024

10/10 Excellent

Shou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
停車場有限要早一點來，不過附近也有便宜的停車場，房間大，附近方便，離松江站很近
Stayed 2 nights in Sep 2025

6/10 Okay

sihnichi

Disliked: Amenities, property conditions & facilities
空調の音が気になった。
Stayed 1 night in Sep 2025

10/10 Excellent

Kazutaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル自体は古いですが部屋は改装して新しく、快適に過ごせました。また朝食はお蕎麦などもあって、とても美味しかったです。
Stayed 1 night in Aug 2025

8/10 Good

Atsuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場は案内された街のTimes利用だったが、少し離れた場所。
Stayed 1 night in Aug 2025

8/10 Good

Yoshio

Liked: Cleanliness, staff & service
良かった
Stayed 1 night in Aug 2025

8/10 Good

tomohiro

綺麗で良かった。 また泊まりたい
Stayed 1 night in Jul 2025

10/10 Excellent

kanako

Liked: Cleanliness, staff & service, property conditions & facilities
こども2人連れていきましたが、とても親切に対応して下さいました。
Stayed 1 night in Jul 2025

10/10 Excellent

Kazuya

Liked: Cleanliness, staff & service, property conditions & facilities
快適でした。
Stayed 1 night in Jul 2025

8/10 Good

Akiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋はとても狭かったですが、コンパクトで綺麗で、清潔感もあったのでひとりの宿泊のみの利用には快適でした
Stayed 1 night in Jul 2025

6/10 Okay

taian

Liked: Cleanliness, staff & service
沒有意見。
Stayed 3 nights in Jun 2025

8/10 Good

Tetsuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル周辺に観光名所があり、駅へのアクセスもとても良いです。
Stayed 1 night in May 2025

8/10 Good

Nao

Liked: Staff & service, room comfort

今回は2泊

二泊しました。松江周辺で手ごろかつきれいで駅近く助かります。朝ご飯は節約で付けませんでした。室内は大きいエアコンがありますが、泊まった503の部屋は吹き出し口が埃だらけで、喉と鼻がやられてしまいました。 日曜からだったのでもしかしたら部屋をアップグレードしてくれたのかな、ベッドが広く過ごしやすかったです。 ドリンクサービスもアメニティもいつも楽しく嬉しく選びんでいます。またお世話になりたいと思います。
Stayed 2 nights in Apr 2025

10/10 Excellent

SHIGEAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ツインルームを利用しました。部屋が広く、従業員の方もとても親切でした。
Stayed 1 night in Mar 2025

6/10 Okay

Nao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

いつも楽しみ

最近月一度ほど利用してました。2人の時や1人のときも。今回は予約がギリギリだったからか2人で泊まるにはキャリーケースを開けたら通路がなくなる、扉があかないなど手狭に感じるお部屋になってしまいました。備え付けの冷蔵庫は開けると異臭がし、しばらく室内ニンニクキムチのような臭いが充満しました。 とはいえ、また利用すると思います。 アメニティサービスと朝食が好きです。
Stayed 1 night in Jan 2025

8/10 Good

???

Liked: Staff & service
駅から近くて便利。アメニティの種類がたくさんあり助かった。ホテルの方は親切。 ただ、お部屋の天井にあるエアコンの送風部分が黒カビで覆われていて不衛生。一度も掃除してないのではないかと思うくらい汚い。そこから風が出てると思うと、、、 加えて、お風呂場に入ると下水のような臭いがする。 お部屋は可愛かったです。
Stayed 2 nights in Jan 2025

8/10 Good

kunio

Liked: Staff & service
駅からも近く利用しやすいと思いました
Stayed 1 night in Dec 2024

8/10 Good

RIKA

Liked: Cleanliness, staff & service, property conditions & facilities
立地が良く楽しめました！
Stayed 1 night in Dec 2024

10/10 Excellent

AKINORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂とトイレが普通のユニットバスでしたが、それ以外は広めのお部屋で快適でした。 レンタサイクルも宿泊者は無料で、観光もしやすく良かったです。
Stayed 1 night in Dec 2024

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
駅が近く食事も良かった。
Stayed 2 nights in Nov 2024

6/10 Okay

Bo

Ok hotel, it a little old, and the rooms are very small. nice location in the town.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
チェックin、outが機械で行うタイプで 簡単、ゴルフ場と同じ。 ホテルの駐車場が満車だったので公営に駐車出来たが、公営の方が広いのでよかった。 部屋に入るとベットの上にはパジャマが置いてあったが、ベット下に脱ぎ捨てられたパジャマがあった。 前の人のモラルの問題もあるが、床掃除で絶対に気付くはず。床掃除ややらない？ これは嫌な気分。
Stayed 1 night in Oct 2024

6/10 Okay

Noriyasu

Liked: Cleanliness
Disliked: Amenities
ベッドと浴室が清潔でした。
Stayed 1 night in Oct 2024

6/10 Okay

Kazuhiro

Liked: Staff & service
旧館は、駐車場が一階で、そのエレベーターからだれでも客室へいけて、防犯カメラもない。 昭和のビジネスホテルだと割り切れば問題ない。
Stayed 2 nights in Oct 2024

4/10 Poor

Hiroko

上の足音が酷く聞こえて　夜中、朝方と騒音で眠れず　またカビ臭い、湿気が酷い、照明位置悪い、鏡が小さい、エアコンがベッドまで届かないとストレスが沢山ありました。
Stayed 1 night in Oct 2024

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