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Matsue Universalhotel

3.0 star property
Hotel in Matsue with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Matsue Universalhotel

Lobby
Exterior
Lobby
Single Room, 1 Bedroom, Smoking | Free WiFi
Free daily buffet breakfast
Matsue Universalhotel makes travel easier with essentials like a breakfast buffet to start your day. Enjoy meals at the on-site restaurant and get help anytime from the 24-hour front desk. Stay connected with public area WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sep 11 - Sep 12
Check availability for tonight Sep 11 - Sep 12

Tomorrow

Sep 12 - Sep 13
Check availability for tomorrow Sep 12 - Sep 13
Available filters for rooms
Showing 41 of 41 rooms

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Single Room, 1 Bedroom, Non Smoking

Free WiFi

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Smoking

Free WiFi

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

About the neighborhood

Map
471 Asahimachi, Matsue, Shimane, 690-0003

What's nearby

  • Shijimikan Museum - 2 min drive - 1.4 miles
  • Matsue Castle - 3 min drive - 1.8 miles
  • Shimane University Old Okudani Lodging - 3 min drive - 1.7 miles
  • Tamatsukuri Onsen - 7 min drive - 5.0 miles
  • Tamatsukuri Hot Spring - 8 min drive - 5.6 miles

Getting around

  • Matsue Station - 7 min walk
  • Izumo Airport (IZO) - 31 min drive

Restaurants

  • ‪ドトールコーヒーショップ - ‬7 min walk
  • ‪出雲そば たたらや - ‬7 min walk
  • ‪為セバ成ル KAKERU - ‬1 min walk
  • ‪クーラン・デ・エール - ‬7 min walk
  • ‪庄や - ‬8 min walk

About this property

Matsue Universalhotel

Property highlights
Consider a stay at Matsue Universalhotel and take advantage of a free breakfast buffet, laundry facilities, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A vending machine and a 24-hour front desk
Room features
All 316 rooms boast comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Electric kettles and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Hosted evening meal: JPY 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Frequently asked questions

Is Matsue Universalhotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Matsue Universalhotel ?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Matsue Universalhotel ?

Check-out is at 10:00 AM.

Where is Matsue Universalhotel located?

Situated in Matsue, this hotel is within a 10-minute walk of Mefu Shrine, Shirakata Tenman-gu Shrine, and Ryusyouji Temple. Shimane Prefectural Art Museum and Shimane Art Museum are also within 15 minutes. Matsue Station is 7 minutes by foot.

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Reviews

Matsue Universalhotel Reviews

6.6

5.6

Cleanliness

5.8

Amenities

7.2

Staff & service

6.4

Eco-friendliness

5.6

Property conditions & facilities
Rating 10 - Excellent. 35 out of 274 reviews
Rating 8 - Good. 81 out of 274 reviews
Rating 6 - Okay. 95 out of 274 reviews
Rating 4 - Poor. 43 out of 274 reviews
Rating 2 - Terrible. 20 out of 274 reviews

Reviews

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Stayed 2 nights in Mar 2025

8/10 Good

Sumikawa

Liked: Cleanliness, staff & service, amenities
Reasonable price and near station. Good hotel.
Stayed 1 night in Oct 2024

8/10 Good

Mohammadreza

Liked: Cleanliness, staff & service, amenities
I stayed for one week. The stuff are friendly eventhough they can not speak English (most of them). The is free ticket for breakfast and dinner which I enjoyed.
Stayed 3 nights in May 2025

6/10 Okay

Yasuyuki

It is so so
Stayed 1 night in Jul 2025

4/10 Poor

Yuji

Disliked: Cleanliness, staff & service, property conditions & facilities
low cost but ….
Stayed 2 nights in Jun 2025

6/10 Okay

Takeshi

Disliked: Cleanliness
この価格で夕食朝食付きなのはありがたい。同じく食事目当ての客が多いのか食堂は混んでいました。 客室は広くて良かったが、ソファーがほつれていたりUBが少し酸っぱい匂いがしたのはマイナスでした。でも泊まる上では全く問題ありませんでした。また泊まると思います。
Stayed 1 night in Sep 2025

6/10 Okay

masamitsu

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
いつも利用していて、過ごしやすいホテルですが、部屋の清掃、点検をもう少ししてほしいのがリアルな意見です またこれからも利用したいので応援しています。
Stayed 1 night in Aug 2025

2/10 Terrible

裕子

Disliked: Amenities
とにかく汚い。翌日はカビていたりして掃除も行き届いておらずベッドも壊れている。
Stayed 2 nights in Aug 2025

8/10 Good

Tatsuya

Liked: Cleanliness, staff & service, amenities
夕食もついてます。夕食もバイキングだと尚可。
Stayed 2 nights in Aug 2025

8/10 Good

masamitsu

Disliked: Cleanliness
毛が落ちてる
Stayed 1 night in Aug 2025

6/10 Okay

こういち

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

MIZUKI

Stayed 1 night in Aug 2025

4/10 Poor

SINJI

Stayed 1 night in Aug 2025

10/10 Excellent

リョウタ

Stayed 1 night in Aug 2025

8/10 Good

SUSUMU

Stayed 1 night in Jul 2025

6/10 Okay

トシヤ

Disliked: Cleanliness
駅近で立地は最高。
Stayed 2 nights in Aug 2025

6/10 Okay

Kyoko

Stayed 2 nights in Aug 2025

8/10 Good

ユカ

Stayed 1 night in Aug 2025

8/10 Good

Atsuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事がついていて、 朝食だけ食べたけど、質量共に満足です。
Stayed 1 night in Aug 2025

8/10 Good

弘大

Liked: Cleanliness, staff & service
部屋の壁は薄い気がした。 あとはコストパフォーマンスが素晴らしい👍
Stayed 1 night in Aug 2025

4/10 Poor

さゆり

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
食事が無料で頂けたのは良かったです。
Stayed 1 night in Aug 2025

10/10 Excellent

Thu Lan

Stayed 1 night in Jul 2025

4/10 Poor

hidemoto

Disliked: Cleanliness, amenities, property conditions & facilities
朝夕は食事がついている点は良い
Stayed 1 night in Jul 2025

4/10 Poor

Masaru

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

えみ

Liked: Staff & service
喫煙室とってたけど、子供が臭い無理で禁煙室に変えれませんか？と尋ねたら、快く変更してくれました 大浴場が使えないから、近くにお風呂やさんあったらよかったのになぁーと思いました スタッフの方も丁寧な対応でよかったですよ リニューアルできたらいいのにねー
Stayed 3 nights in Jul 2025

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