Matsue Universalhotel

3.0 star property
Hotel in Matsue with free breakfast and a 24-hour front desk

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Photo gallery for Matsue Universalhotel

Lobby
Exterior
Single Room, 1 Bedroom, Smoking | 1 bedroom, free WiFi
Free daily buffet breakfast
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 41 of 41 rooms

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Similar properties

About the neighborhood

Map
471 Asahimachi, Matsue, Shimane, 690-0003

What's nearby

  • Shimane Prefectural Art Museum - 11 min walk - 0.6 miles
  • Shinjiko Ohashi Bridge - 15 min walk - 0.8 miles
  • Matsue Castle - 3 min drive - 1.8 miles
  • Shimane University Old Okudani Lodging - 3 min drive - 1.7 miles
  • Tamatsukuri Hot Spring - 8 min drive - 5.6 miles

Getting around

  • Matsue Station - 7 min walk
  • Izumo Airport (IZO) - 31 min drive

Restaurants

  • ‪スターバックス - ‬7 min walk
  • ‪らあ麺ダイニング 成セバ成ル。Kakeru - ‬8 min walk
  • ‪ドトールコーヒーショップ - ‬7 min walk
  • ‪出雲そば たたらや - ‬7 min walk
  • ‪根っこ - ‬2 min walk

About this property

Matsue Universalhotel

Hotel near Tamatsukuri Hot Spring
Consider a stay at Matsue Universalhotel and take advantage of a free breakfast buffet, laundry facilities, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A vending machine and a 24-hour front desk
Room features
All 316 rooms boast comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Electric kettles and daily housekeeping

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Hosted evening meal: JPY 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Frequently asked questions

Is Matsue Universalhotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Matsue Universalhotel ?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Matsue Universalhotel ?

Check-out is at 10:00 AM.

Where is Matsue Universalhotel located?

Situated in Matsue, this hotel is within a 10-minute walk of Mefu Shrine, Shirakata Tenman-gu Shrine, and Ryusyouji Temple. Shimane Prefectural Art Museum and Shimane Art Museum are also within 15 minutes. Matsue Station is 7 minutes by foot.

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Matsue Universalhotel Reviews

Reviews

6.6
Rating 10 - Excellent. 30 out of 218 reviews
Rating 8 - Good. 59 out of 218 reviews
Rating 6 - Okay. 80 out of 218 reviews
Rating 4 - Poor. 34 out of 218 reviews
Rating 2 - Terrible. 15 out of 218 reviews

5.6/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Stayed 2 nights in Mar 2025

8/10

Reasonable price and near station. Good hotel.
Stayed 1 night in Oct 2024

8/10

I stayed for one week. The stuff are friendly eventhough they can not speak English (most of them). The is free ticket for breakfast and dinner which I enjoyed.
Stayed 3 nights in May 2025

4/10

Super old hotel, light off in lobby, just like under construction
Stayed 2 nights in Aug 2024

6/10

夕食、朝食はとても良かったです! 部屋も広かった。 空気清浄機がほしかったです。
Stayed 1 night in Jun 2025

10/10

丁寧な対応でこちらからの質問にも丁寧に答えてくれました。部屋も綺麗で設備やアメニティもかなり良かったと思います。
Stayed 1 night in Jun 2025

10/10

お値段以上の居心地
Stayed 1 night in May 2025

6/10

お値段も安く 食事付き ですが旅慣れた人向きです Wi-Fiはありません 充電するのにコンセント+長めの充電コード ウエットテッシュなど用意しておくと良いですね
Stayed 4 nights in May 2025

8/10

古いホテルです。 部屋にコンセントが少ないのと部屋でワイファイが、使えないのが改善要望です。 3人一部屋で利用させていただきましたが部屋は清潔で狭くはなかったと思います。
Stayed 1 night in May 2025

4/10

兎に角古い。バスルームの所々カビがある。トイレも隅々迄掃除されてない。二食付きでこの値段ならしようがないかもしれないが、
Stayed 1 night in May 2025

2/10

安かろう悪かろうはある程度覚悟はするが、古いのは仕方ないにしても、入室した瞬間、カビ臭く、ユニットバスは赤や黒のカビだらけ、シャワーもポタポタ出てるし、窓のカーテンも若干外れてるし、もはや不気味というレベル…さすがにリピートは厳しいでしょうね
Stayed 1 night in May 2025

6/10

朝夕ついてこの値段なのでお安く泊まれてよかったです。
Stayed 1 night in May 2025

6/10

朝夕無料のご飯はお得過ぎました!コンセントが少なかったのは残念(ベッドサイドになかった)施設の古さは否めませんが駅近でこの値段はありがたいです。
Stayed 1 night in May 2025

6/10

Stayed 1 night in May 2025

10/10

Stayed 1 night in Apr 2025

6/10

当日予約しました。朝夕ごはん付きであること、松江駅から近いこと、その割に価格がお手頃であったことがこのホテルを選んだ決めてでした。
Stayed 1 night in May 2025

8/10

Stayed 2 nights in Apr 2025

8/10

部屋の枕灯がつかず、他の電気💡だと明る過ぎたのでチェックして欲しいです。 宿泊料金がリーズナブルなうえに食事無料なのはホントにありがたかったです🙏
Stayed 1 night in Apr 2025

6/10

Stayed 2 nights in Apr 2025

6/10

お値段が安いので良かったです
Stayed 1 night in Apr 2025

6/10

Stayed 1 night in Apr 2025

6/10

Stayed 1 night in Apr 2025

2/10

掃除がされていないのか、前に宿泊した人のゴミが机の上、洗面所に残っていた
Stayed 3 nights in Apr 2025

2/10

久しぶりに喫煙2室に宿泊したが、1室はエアコン動かず、1室はごみだらけで、冷蔵庫のボタン壊れたまま、喫煙なのに空気清浄機も、リセッシュもなく、最悪の状態でした。更に大きな荷物を持って、フロントまでの階段を昇降せねばならず、今時こんなひどいところがあるとは。「二度とここには泊まらない」と決めた。
Stayed 1 night in Mar 2025

10/10

朝夕食が付いて4,000円少しと申し訳なくなるくらいコスパが良い。その上クレジットカードも使えます。部屋にはビジネスホテルに似つかわしくない立派なソファーがあるので十分寛げます。次の旅行もユニバーサルホテルがある地域に行きたいと思っています。
Stayed 1 night in Apr 2025