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Matsue New Urban Hotel

3.5 star property
Hotel with a restaurant, near Shimane Art Museum

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Photo gallery for Matsue New Urban Hotel

Exterior
Lounge
Exterior
Superior Japanese-Style Room - Main Building (6 tatami mat) | In-room safe, desk, laptop workspace, soundproofing
Triple Room - Non-smoking - Annex | In-room safe, desk, laptop workspace, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 49 of 49 rooms

View all photos for Deluxe Twin Room Cityview - Non-Smoking - Annex

Deluxe Twin Room Cityview - Non-Smoking - Annex | In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room Viewbath - Non-Smoking - Annex

Deluxe Twin Room Viewbath - Non-Smoking - Annex | In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Room Viewbath - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room - Non-smoking - Annex

Triple Room - Non-smoking - Annex | In-room safe, desk, laptop workspace, soundproofing

Triple Room - Non-smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Studio Twin - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Studio Twin - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
  • Lake view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Semi Double Room Lakeview - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Semi Double Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of the House - Non-Smoking

In-room safe, desk, laptop workspace, soundproofing

Run of the House - Non-Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • City view
  • Sleeps 2
  • 2 Twin Futons OR 1 Twin Bed

View all photos for Semi Double Room Cityview - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Semi Double Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Japanese-Style Room - Main Building (6 tatami mat)

Superior Japanese-Style Room - Main Building (6 tatami mat) | In-room safe, desk, laptop workspace, soundproofing

Superior Japanese-Style Room - Main Building (6 tatami mat)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Japanese-Style Room - Main Building (4.5 tatami mat)

In-room safe, desk, laptop workspace, soundproofing

Superior Japanese-Style Room - Main Building (4.5 tatami mat)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room Cityview - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room - Non-Smoking - Renewed Main Building

Twin Room - Non-Smoking - Renewed Main Building | In-room safe, desk, laptop workspace, soundproofing

Twin Room - Non-Smoking - Renewed Main Building

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Double Room Lakeview - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room Lakeview - Non-Smoking - Annex

Deluxe Twin Room Lakeview - Non-Smoking - Annex | In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room - Non -Smoking - Renewed Main Building

Double Room - Non -Smoking - Renewed Main Building | In-room safe, desk, laptop workspace, soundproofing

Double Room - Non -Smoking - Renewed Main Building

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Annex Building Twin Room Lake View

View from property

Annex Building Twin Room Lake View

  • Sleeps 2
  • 2 Double Beds

View all photos for Annex Hollywood Japanese-Western Mixed With Bath, City View

In-room safe, desk, laptop workspace, soundproofing

Annex Hollywood Japanese-Western Mixed With Bath, City View

  • Sleeps 5
  • 2 Double Beds

Single Room With Bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room with Private External Bathroom

In-room safe, desk, laptop workspace, soundproofing

Twin Room with Private External Bathroom

  • Sleeps 4
  • 2 Twin Beds

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Annex Single, Lake View

In-room safe, desk, laptop workspace, soundproofing

Annex Single, Lake View

  • Sleeps 2
  • 1 Twin Bed

View all photos for Annex Twin, City View

In-room safe, desk, laptop workspace, soundproofing

Annex Twin, City View

  • Sleeps 2
  • 2 Double Beds

View all photos for Main Building Twin, City View

In-room safe, desk, laptop workspace, soundproofing

Main Building Twin, City View

  • Sleeps 1
  • 2 Twin Beds

View all photos for Annex Deluxe, Twin, City View

In-room safe, desk, laptop workspace, soundproofing

Annex Deluxe, Twin, City View

  • Sleeps 4
  • 2 Double Beds

View all photos for Annex Deluxe, Double, City View

In-room safe, desk, laptop workspace, soundproofing

Annex Deluxe, Double, City View

  • Sleeps 2
  • 1 Double Bed

Main Building Semi-Double, City View

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 1
  • 2 Twin Beds

Economy Double Room

  • Sleeps 2
  • 1 Twin Bed

Double Room

  • Sleeps 1
  • 1 Twin Bed

Run Of House

  • Sleeps 2
  • 2 Twin Futons OR 1 Twin Bed

View all photos for Annex Semi-Double, Lake View

In-room safe, desk, laptop workspace, soundproofing

Annex Semi-Double, Lake View

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 1
  • 2 Twin Beds

Superior Japanese-Style Room-Main Building (6 Tatami Mat)

  • Sleeps 3
  • 3 Twin Beds

Japanese-Style Room

  • Sleeps 1
  • 3 Twin Beds

View all photos for Annex Deluxe, Double, Lake View

In-room safe, desk, laptop workspace, soundproofing

Annex Deluxe, Double, Lake View

  • Sleeps 2
  • 1 Double Bed

Superior Japanese-Style Room-Main Building (4.5 Tatami Mat)

  • Sleeps 2
  • 2 Twin Beds

Main Building Double, City View

  • Sleeps 2
  • 1 Double Bed

View all photos for Annex Semi-Double With Bath

In-room safe, desk, laptop workspace, soundproofing

Annex Semi-Double With Bath

  • Sleeps 2
  • 1 Double Bed

Annex Semi-Double, City View

  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room With Lake View

In-room safe, desk, laptop workspace, soundproofing

Twin Room With Lake View

  • Sleeps 1
  • 2 Twin Beds

Japanese-Style Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Annex Deluxe, Twin With Bath, Lake View

In-room safe, desk, laptop workspace, soundproofing

Annex Deluxe, Twin With Bath, Lake View

  • Sleeps 4
  • 2 Double Beds

View all photos for Annex Triple With Bath, City View

In-room safe, desk, laptop workspace, soundproofing

Annex Triple With Bath, City View

  • Sleeps 3
  • 3 Double Beds

Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Main Building Japanese-Western Mixed With Bath, Lake View

In-room safe, desk, laptop workspace, soundproofing

Main Building Japanese-Western Mixed With Bath, Lake View

  • Sleeps 3
  • 3 Twin Beds

View all photos for Main Building Japanese-Western Mixed With Bath, Lake View

In-room safe, desk, laptop workspace, soundproofing

Main Building Japanese-Western Mixed With Bath, Lake View

  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • Sleeps 1
  • 1 Double Bed

Deluxe Twin Room

  • Sleeps 4
  • 2 Twin Beds

View all photos for Annex Deluxe Twin With View Bath-Lake Side

In-room safe, desk, laptop workspace, soundproofing

Annex Deluxe Twin With View Bath-Lake Side

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
40-1 Nishicha-machi, Matsue, Shimane-ken, 690-0845

What's nearby

  • Matsue Castle - 10 min walk - 0.6 miles
  • Shimane Art Museum - 14 min walk - 0.8 miles
  • Shimane University Old Okudani Lodging - 19 min walk - 1.0 mile
  • Tamatsukuri Onsen - 8 min drive - 5.5 miles
  • Tamatsukuri Hot Spring - 9 min drive - 6.1 miles

Getting around

  • Matsue Station - 20 min walk
  • Izumo Airport (IZO) - 28 min drive

Restaurants

  • ‪おいでやすおおきに屋 - ‬4 min walk
  • ‪担々麺 ほうさい - ‬4 min walk
  • ‪珈琲館京店店 - ‬4 min walk
  • ‪松江月ヶ瀬 - ‬4 min walk
  • ‪Little Court Coffee - ‬3 min walk

About this property

Matsue New Urban Hotel

Hotel near Matsue Castle
Located close to Matsue Horaenya Denshokan and Shimane Art Museum, Matsue New Urban Hotel provides an indoor mineral hot spring (onsen), a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a body treatment or other spa services. Free in-room WiFi is available to all guests, along with a bar and conference space.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A banquet hall, an elevator, and ATM/banking services
  • A 24-hour front desk, luggage storage, and concierge services
  • Guest reviews give good marks for the helpful staff
Room features
All 101 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with bidets and tubs or showers
  • TVs with satellite channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 800 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,980 for adults and JPY 880 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Spa

  • Body treatments
  • Public indoor mineral hot springs (onsen)

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 880 for children
  • Self parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Matsue New Urban Annex
Matsue New Urban Hotel
Matsue New Urban Hotel Annex
New Urban Annex
New Urban Hotel Annex
Matsue New Urban Hotel Annex
Matsue New Urban Hotel Hotel
Matsue New Urban Hotel Matsue
Matsue New Urban Hotel Hotel Matsue

Frequently asked questions

Is Matsue New Urban Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Matsue New Urban Hotel?

Self parking is available for JPY 800 per night.

What time is check-in at Matsue New Urban Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Matsue New Urban Hotel?

Check-out is at 10 AM.

Where is Matsue New Urban Hotel located?

Located in Matsue Shinjiko Onsen, this hotel is within a 15-minute walk of Shimane Art Museum and Matsue Horaenya Denshokan. Matsue Castle and Lake Shinji are also within 1 mi (2 km). Matsue Station is 20 minutes by foot.

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Matsue New Urban Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 136 out of 367 reviews
Rating 8 - Good. 147 out of 367 reviews
Rating 6 - Okay. 63 out of 367 reviews
Rating 4 - Poor. 9 out of 367 reviews
Rating 2 - Terrible. 12 out of 367 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Great location and nice lake views. Convenient for the Castle, loop bus and a nice lakeside walk to the Shimane Art Museum
Stayed 1 night in Jun 2024

10/10

Great location in Shinjiko Onsen area and great views over the lake. Really convenient for evening walks by the lake to enjoy the sunset from the prefectural art museum.
Stayed 7 nights in Jun 2024

10/10

Great lakefront hotel with excellent service. Room was spacious with a lake view. They will hold your luggage even after checkout, which was handy for me to be able to visit sites closeby, such as Matsue Castle which is only a ten minute walk north.
Stayed 1 night in Dec 2024

10/10

I had a great stay at Matsue New Urban Hotel. The location was convenient and I really liked their systems in place for the amenities in the lobby. In addition, the hotel room looked brilliant and the staff were very kind.
Hotel Room
Bathroom in the Hotel Room
Stayed 2 nights in Sep 2024

10/10

Amenities 5 star with many varieties of items. Breakfast is delicious and room is newly renovated.
Stayed 1 night in Jun 2024

8/10

/
Stayed 5 nights in Apr 2025

10/10

A bit old building but enough for staying one or two night. Have a convenient shop and carpark downstair, quite good for people who drove to Matsue.

10/10

Good
Stayed 1 night in Mar 2024

10/10

温泉の質もよく、アメニティも全て揃っていてとても快適に過ごせました！
Stayed 1 night in May 2025

8/10

宍道湖を見ながら朝食が食べられて 朝日の美しい景色にうっとりしました
Stayed 1 night in Mar 2025

10/10

部屋からの景色、大浴場、朝食が最高でした。
Stayed 1 night in Mar 2025

6/10

本館はドア開閉音が少しうるさい。朝食は美味しい😋
Stayed 1 night in Mar 2025

8/10

Stayed 1 night in Feb 2025

10/10

朝食バイキングが、とても美味しい！地元の素材を活用し、何を食べても美味しかった！
Stayed 3 nights in Feb 2025

8/10

Stayed 1 night in Jan 2025

10/10

朝ビュッフェが秀逸至極！ スタッフの気配りも良いですし、大満足の宿泊でした。
Stayed 1 night in Jan 2025

10/10

チェックインもチェックアウトもスムーズで、温泉も良かったし、朝食も美味しかったです。お部屋も綺麗でスタッフの方々も親切で助かりました。バス停や駅から歩ける距離だったのも良かった。本当にありがとうございました。
Stayed 1 night in Dec 2024

8/10

Stayed 4 nights in Jan 2025

6/10

Stayed 1 night in Jan 2025

10/10

レイクビューの部屋をとりました。眼下に宍道湖大橋と宍道湖が見渡せしました。夕食はキャンドルでフレンチのハーフにしました。美味でした。何度も利用していますが、ここのしじみの味噌汁は最高です。
Stayed 1 night in Dec 2024

10/10

フロントのスタッフの方の接客態度が素晴らしく、リニューアルされててお部屋も素敵で子供達もリラックスできました！朝食も種類も多く、特産の物もあり、美味しく、景色も良く、言う事なく最高でした。また泊まりたいと思います♪
Stayed 2 nights in Dec 2024

8/10

Stayed 1 night in Dec 2024

10/10

施設が新しく快適でした。朝食も豊富で美味しかったです。
Stayed 1 night in Dec 2024

10/10

仕事で使いました。立地面等とても満足出来ました。
Stayed 2 nights in Nov 2024

6/10

部屋の広さは普通、施設全体としては清潔感があり、良いホテルだと思います。 良かった点は温泉と展望フロアでの美味しい朝食です。両方とももう少し広いともっとホテルのウリになると思いました。
Stayed 1 night in Dec 2024