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Matsue Excel Hotel Tokyu

4.0 star property
Luxury hotel with a 24-hour front desk and a restaurant

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Photo gallery for Matsue Excel Hotel Tokyu

Lobby
Point of interest
Front of property - evening/night
Land view from property
Deluxe Twin Room with Extra Bed - Non-Smoking | In-room safe, desk, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡) | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

Highlights

Air conditioning
Refrigerator
TV
Deep soaking bathtub
Shower/tub combination
Toilet with electronic bidet
Hair dryer
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (29.8 sqm) [2 Single Beds + 1 Extra Bed]

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Non Smoking (29.8 sqm) [2 Single Beds + 1 Extra Bed]

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Deep soaking bathtub
Shower/tub combination
Toilet with electronic bidet
Hair dryer
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking (17～21 ㎡)

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking (17～21 ㎡)

Highlights

Air conditioning
Refrigerator
TV
Deep soaking bathtub
Shower/tub combination
Toilet with electronic bidet
Hair dryer
Private bathroom
  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

Highlights

Air conditioning
Refrigerator
TV
Deep soaking bathtub
Shower/tub combination
Toilet with electronic bidet
Hair dryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡) | In-room safe, desk, free WiFi, bed sheets

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

Highlights

Air conditioning
Refrigerator
TV
Deep soaking bathtub
Shower/tub combination
Toilet with electronic bidet
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ladies Floor Single Room, Non Smoking

Ladies Floor Single Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Ladies Floor Single Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Deep soaking bathtub
Shower/tub combination
Toilet with electronic bidet
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

Highlights

Air conditioning
Refrigerator
TV
Deep soaking bathtub
Shower/tub combination
Toilet with electronic bidet
Hair dryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (29.8 ㎡)

Superior Twin Room, Non Smoking (29.8 ㎡) | In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Non Smoking (29.8 ㎡)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Deep soaking bathtub
Shower/tub combination
Toilet with electronic bidet
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ladies Floor Standard Twin Room, Non Smoking

Ladies Floor Standard Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Ladies Floor Standard Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Deep soaking bathtub
Shower/tub combination
Toilet with electronic bidet
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ladies Floor Superior Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Ladies Floor Superior Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Deep soaking bathtub
Shower/tub combination
Toilet with electronic bidet
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room

In-room safe, desk, free WiFi, bed sheets

Superior Double Room

  • Sleeps 3
  • 1 King Bed

Standard Semi-Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Miscellaneous

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Female Superior Twin Room

In-room safe, desk, free WiFi, bed sheets

Female Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Ladies Floor Single Room-Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

Miscellaneous

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Miscellaneous

Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

Ladies Floor Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room For 1 Person

In-room safe, desk, free WiFi, bed sheets

Standard Single Room For 1 Person

  • Sleeps 1
  • 1 Queen Bed

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About the neighborhood

Map
590 Asahimachi, Matsue, Shimane, 690 0003

What's nearby

  • Shimane Art Museum - 15 min walk - 0.8 miles
  • Matsue Castle - 3 min drive - 1.8 miles
  • Shimane University Old Okudani Lodging - 3 min drive - 1.6 miles
  • Tamatsukuri Onsen - 8 min drive - 5.5 miles
  • Tamatsukuri Hot Spring - 9 min drive - 6.1 miles

Getting around

  • Matsue Station - 2 min walk
  • Yonago Airport (YGJ) - 25 min drive

Restaurants

  • ‪スターバックス - ‬3 min walk
  • ‪らあ麺ダイニング 成セバ成ル。Kakeru - ‬3 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪出雲そば たたらや - ‬2 min walk
  • ‪根っこ - ‬5 min walk

About this property

Matsue Excel Hotel Tokyu

Luxury upscale hotel near Lake Shinji
Located close to Shimane Art Museum and Matsue Castle, Matsue Excel Hotel Tokyu provides dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • A reception hall, wedding services, and a front-desk safe
  • A 24-hour front desk, a vending machine, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 163 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Deep soaking tubs, toilets with electronic bidets, and free toiletries
  • TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,200 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,400 for adults and JPY 1,150 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • Elevator

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 2400 for adults and JPY 1150 for children
  • Self parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Matsue Tokyu
Matsue Tokyu Inn
Tokyu Inn Matsue
Matsue Excel Hotel Tokyu
Matsue Excel Tokyu
Tokyu Hotel Matsue
Matsue Excel Hotel Tokyu Hotel
Matsue Excel Hotel Tokyu Matsue
Matsue Excel Hotel Tokyu Hotel Matsue

Frequently asked questions

Is Matsue Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Matsue Excel Hotel Tokyu?

Self parking is available for JPY 1200 per night. Limited spots are available.

What time is check-in at Matsue Excel Hotel Tokyu?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Matsue Excel Hotel Tokyu?

Check-out is at 10 AM.

Where is Matsue Excel Hotel Tokyu located?

Located in the heart of Matsue, this luxury hotel is within 1 mi (2 km) of Lake Shinji and Shimane Art Museum. Matsue Castle and Shimane University Old Okudani Lodging are also within 2 mi (3 km). Matsue Station is only a 2-minute walk.

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Matsue Excel Hotel Tokyu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 318 out of 652 reviews
Rating 8 - Good. 238 out of 652 reviews
Rating 6 - Okay. 73 out of 652 reviews
Rating 4 - Poor. 14 out of 652 reviews
Rating 2 - Terrible. 9 out of 652 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

Very good location and comfort
Stayed 2 nights in Mar 2025

10/10

Nice amenities, welcoming staff as soon as you walk in
Stayed 1 night in Apr 2025

10/10

Bathroom was spacious and clean.
Stayed 1 night in Jan 2025

10/10

This hotel is in a good location, is clean and comfortable, and has a kind and helpful staff.
Stayed 2 nights in Oct 2024

8/10

This hotel is located very near from JR Matsue Station, resultantly very convenient for moving to anywhere in and out of Matsue City.
Stayed 1 night in Feb 2024

10/10

Good location with reasonable price
Stayed 1 night in Dec 2023

8/10

It was located near JR train station, so it was very convenient. A nice business hotel. Room was a bit small for 3 people, but beds were comfortable. Did not have a public bath. Buffet breakfast was very good in variety and quality.
Stayed 1 night in Nov 2024

10/10

The front desk staff are nice and friendly
Stayed 1 night in Mar 2024

10/10

There is enough space in the room and let me comfortable.
Stayed 1 night in Dec 2024

8/10

Not far from the train station as well as the river Bay Area.
Stayed 4 nights in Sep 2023

10/10

Condition is very good
Stayed 2 nights in Jun 2024

6/10

Average 3 stars hotel,
Stayed 1 night in Oct 2023

10/10

Hotel is conveniently located across the street from the train station. Hotel room is clean with a large bed. Washroom is clean as well. All the amenities you can image can be gotten at the lobby. I enjoyed my stay in this quiet little town of Matsue.
Stayed 1 night in Feb 2024

10/10

Hotel close to station very quiet area. Close to bus stops handy for sightseeing.We had a corner room with city views. Very spacious room, well appointed and a great Japanese bathroom. Very friendly staff and helpful. Hotel provided bottled water every day which was appreciated. Everything was clean and well maintained.
Stayed 4 nights in May 2024

10/10

Property was across the street from the Matsue transit hub which made it easy and convenient to most areas of the city
Stayed 2 nights in Jul 2023

8/10

good
Stayed 1 night in Oct 2024

8/10

Well maintained facility. Large enough and clean room with pofessional service staff. Walking distance from the main railway station and bus depot, including airpor shuttle. No complain. Express check out moght be a nice additional service, though.
Stayed 1 night in Sep 2024

8/10

Aircondition is not ok.
Stayed 1 night in Jan 2025

8/10

Staff very helpful despite my limited Japanese. Inexpensive place to sleep for the night. Keep in mind this is a love hotel on the outskirts of town. No restaurants near by.
Stayed 1 night in Mar 2023

10/10

Good
Stayed 2 nights in Oct 2023

8/10

All is well but wifi is unstable - hope to improve it.
Stayed 4 nights in Sep 2023

10/10

とても過ごしやすかったです。
Stayed 1 night in May 2025

10/10

とても清潔なお部屋で 気持ちよく過ごせました。お水のサービスが有難かったです。 朝食も美味しくて ついつい食べすぎてしまいました。お世話になりました！
Stayed 1 night in May 2025

8/10

チェックインはスムースで気持ちの良い対応でした。部屋のスリッパが準備されていなかったこと。バスルームの換気扇が機能していないのと、テレビのコントローラーが調子が悪かった。
Stayed 1 night in May 2025

8/10

Stayed 1 night in May 2025