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Hotel Route Inn Matsue

3.0 star property
Travelers find comfort and convenience at this Matsue Shinjiko Onsen retreat where practical amenities meet attentive service for a stress-free stay

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Photo gallery for Hotel Route Inn Matsue

Public bath - Hotel Route Inn Matsue (Matsue)
Buffet - Hotel Route Inn Matsue (Matsue)
Interior entrance - Hotel Route Inn Matsue (Matsue)
Comfort Triple Room, Non Smoking (Annex Building) | Desk, iron/ironing board, free WiFi, bed sheets - Hotel Route Inn Matsue (Matsue)
Exterior - Hotel Route Inn Matsue (Matsue)
Hotel Route Inn Matsue offers a tranquil base in Matsue Shinjiko Onsen. Guests can handle travel logistics with on-site dry cleaning and laundry services, connect using in-room WiFi, and enjoy meals at the restaurant. The attentive staff consistently earns positive feedback.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Single Room, 1 Large Twin Bed, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Large Twin Bed, Smoking

7.8 out of 10
Good
(10 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Twin Room, Multiple Beds, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Multiple Beds, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Single Room, 1 Large Twin Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Large Twin Bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Twin Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Annex Comfort Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Annex Comfort Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Comfort Single Room, Non Smoking (Annex Building)

Comfort Single Room, Non Smoking (Annex Building) | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Single Room, Non Smoking (Annex Building)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Economy Double Room, Non Smoking (Annex Building)

Comfort Economy Double Room, Non Smoking (Annex Building) | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Economy Double Room, Non Smoking (Annex Building)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Twin Room, Non Smoking (Annex Building)

Comfort Twin Room, Non Smoking (Annex Building) | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room, Non Smoking (Annex Building)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Comfort Triple Room, Non Smoking (Annex Building)

Comfort Triple Room, Non Smoking (Annex Building) | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Triple Room, Non Smoking (Annex Building)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Annex Comfort Semi Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Annex Comfort Semi Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Single Room, Smoking Heated Tobacco Only

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking Heated Tobacco Only

  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Twin Room, Smoking Heated Tobacco Only

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Smoking Heated Tobacco Only

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Annex Comfort Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Annex Comfort Single Room

  • Sleeps 1
  • Free WiFi

About the neighborhood

Matsue Shinjiko Onsen, a neighborhood in Matsue, is home to Hotel Route Inn Matsue. Fumon-in Temple and Shiomi Nawate Street are local landmarks, and the area's natural beauty can be seen at Lake Shinji and Matsue Jozan Park. Matsue English Garden and Matsue Vogel Park are also worth visiting. Visit our Matsue travel guide
Map
2-22, Higashi-Honmachi, Matsue, Shimane-ken, 690-0842

What's nearby

  • Lake Shinji
    Lake Shinji
    5 min walk - 0.3 miles
  • 0_208951750
    Matsue Castle
    13 min walk - 0.7 miles
  • Matsue_Shimane Art Museum_6222993_1
    Shimane Art Museum
    14 min walk - 0.8 miles
  • Shinjiko Ohashi Bridge
    8 min walk - 0.5 miles
  • Shimane University Old Okudani Lodging
    3 min drive - 1.2 miles

Getting around

  • Matsue Station
    12 min walk
  • Izumo Airport (IZO)
    34 min drive

Restaurants

  • 佐香や 東本町本店
    2 min walk
  • 橘屋本店
    1 min walk
  • 呉竹鮨
    2 min walk
  • 以呂波
    2 min walk
  • 旨味牛たん 玉田屋
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Is Hotel Route Inn Matsue pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Route Inn Matsue?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Hotel Route Inn Matsue?

Check-out is at 10 AM.

Where is Hotel Route Inn Matsue located?

Located in Matsue Shinjiko Onsen, this hotel is within a 10-minute walk of Mefu Shrine, Lake Shinji, and Shinjiko Ohashi Bridge. Fumon-in Temple and Ryusyouji Temple are also within 15 minutes. Matsue Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Route Inn Matsue Reviews

8.4

Very Good

8.4

Cleanliness

7.4

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 139 out of 385 reviews
Rating 8 - Good. 170 out of 385 reviews
Rating 6 - Okay. 57 out of 385 reviews
Rating 4 - Poor. 16 out of 385 reviews
Rating 2 - Terrible. 3 out of 385 reviews

Reviews

Verified

10/10 Excellent

TIMOTHY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room, friendly staff and a great included breakfast. Really enjoyed my stay. Highly recommended.
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable hotel.

Very good, comfortable hotel with very tasty breakfasts. Close to the center and local attractions. Coffee, tea, vending machines, microwave and Japanese bath were extra bonuses.
Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

Reiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building is new and clean. Fresh breakfast. If you choose not to clean the room, you will get free drink from the bending machine. ( They will give you coin.) You will still get the fresh towel. Enjoyed the stay.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Nan

Liked: Property conditions & facilities
good
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

MASAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝の松江駅までの無料のシャトルバスがあり、とても便利でした。 大浴場もあるので足を伸ばして温泉に浸かることもできたし、夜はゆっくり過ごすことができました。
Stayed 1 night in May 2026
Verified

10/10 Excellent

Asako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最高でした。
Stayed 1 night in May 2026
Verified

10/10 Excellent

SHIGEYOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔な客室でゆったりしていて、満足しております。
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

tatsuya

Liked: Cleanliness, amenities, property conditions & facilities
良かった
Stayed 1 night in Apr 2026
Verified

4/10 Poor

かず

Disliked: Amenities, property conditions & facilities
部屋は狭い、駐車場は早めにホテルに着いたのに止めれず。提携の駐車場は遠い。寝るためだけならこんなもんかなと。
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

osamu

Liked: Cleanliness, staff & service, property conditions & facilities
今回も旅人の湯が有難いです。
Stayed 1 night in Feb 2026
Verified

8/10 Good

takaji

Liked: Cleanliness, property conditions & facilities
客室もお風呂も綺麗でした。　スタッフの対応もとても良かったです。が、　当日凄く雪が降り　車移動も少し困難に思えたので　チェックインにはまだ早かったのですが、車だけでも先に預けれないかと尋ねてみたが、時間にならないとダメだと言われました。状況に応じての対応が出来ないものかと残念でした。
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駐車場について事前に説明があれば良かった
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Takahiro

Liked: Cleanliness, amenities, property conditions & facilities
客室が綺麗でアメニティーも充実している。 スタッフの対応も良い。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Satoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清掃スタッフの方の挨拶が素晴らしかったです。
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Makiko

Liked: Cleanliness, amenities, property conditions & facilities
客室の清掃が行き届いており、気持ち良く過ごせました。 大浴場や朝食バイキングの混んでる混んでないが、部屋で確認でき、タイミングを見て利用できました。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ayako

良かったです　有難う
Stayed 1 night in Nov 2025
Verified

8/10 Good

Shunsuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
両親と３人で宿泊 コンフォートだったせいか部屋も広く気持ち良かった 増築のせいで多少館内が迷うけど大きな問題は無し コインランドリーも使いやすかったし室内とはいえ温泉がとても気持ち良かった 朝食もメニューの品数が増えると嬉しいけど金額を考えたら充分な品質 スタッフの方々の対応も気持ち良かった １点だけ、駐車場の出し入れが立体じゃなくてもスタッフの方を呼ぶ必要がありそこは面倒だった でも全体的にレベルの高い施設で満足です
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Michiteru

Liked: Cleanliness, staff & service, amenities
大浴場が良かった。
Stayed 1 night in Oct 2025
Verified

8/10 Good

kyoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室は綺麗で清潔感もあり、無料のコーヒーサービスや紙コップと氷（嬉しいです）もあり良かったです。 お風呂は脱衣所もコンパクトで洗面台が2台なので少し窮屈でした。シャワーキャップがあると有り難いです。 立地も良くてまた、利用したいです。
Stayed 1 night in Nov 2025
Verified

8/10 Good

YUNA

Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔で気持ち良く過ごせました。天然温泉に入浴できるところが大変魅力的です。 朝食バイキングはメニューが豊富で、味も良く最高でした。 ひとつ、駐車場情報が事前に分かっていたほうが良かったです。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Minoru

Liked: Cleanliness, staff & service, property conditions & facilities
車の出庫に20分以上掛かり、出発が大幅に遅れ、観光の予定変更を余儀なくされた。 このため、お客様に、例えば「朝の車の出庫には最大◯分程度が掛かる事があるので、余裕を持ってフロントに降りてきてください」と、事前に伝えてはどうか。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Fukutoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2人部屋 部屋も綺麗で広くて、大風呂も綺麗で温泉もいいです。 また宿泊したい施設です。
Stayed 1 night in Oct 2025
Verified

8/10 Good

AKI

Liked: Staff & service, property conditions & facilities
部屋に入ってすぐに異臭。カラオケ店に多い壁に染み付いたタバコのヤニ臭？そして暑い。エアコン28℃は数時間落ち着いてならいいけど、ちょっと辛いです。冷蔵庫の温度も気づくまで低くなくて食材が危険でした。他のアメニティやリネンは良かったです。風呂上がりの部屋はやっぱり臭いし、外出して戻っても臭い。禁煙ルームと銘打ってるのは納得できないレベルです。空気清浄機入れて寝れるレベルです。清掃の不備ではなさそうです。 他は行列ができる朝食は、しじみ汁もあって美味しかったし、フロントの方の対応も良かったです。
廊下にありました
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

YASUHIKO

Liked: Cleanliness, staff & service, property conditions & facilities
清潔でした。フロントスタッフに美味しいお店を紹介頂き助かりました。
Stayed 1 night in Oct 2025
Verified

8/10 Good

Toshikazu

Liked: Cleanliness, staff & service, property conditions & facilities
朝食のみそ汁の具の種類が少ない。
Stayed 1 night in Sep 2025