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Hotel Casa Real Matehuala

Property class: 3

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Hallway - Hotel Casa Real Matehuala (Matehuala)
Family dining - Hotel Casa Real Matehuala (Matehuala)
Reception - Hotel Casa Real Matehuala (Matehuala)
Interior - Hotel Casa Real Matehuala (Matehuala)
Room - Hotel Casa Real Matehuala (Matehuala)
A rooftop terrace, a business center, and a restaurant are just a few of the amenities provided at Hotel Casa Real Matehuala. Stay connected with free in-room WiFi.

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

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Room options

View all photos for Single Room Standard with Street View

Room

Single Room Standard with Street View

  • Sleeps 2

View all photos for Double Room Standard with Street View

Room

Double Room Standard with Street View

  • Sleeps 4

About the neighborhood

Matehuala is home to Hotel Casa Real Matehuala. Galeria Vega m57 and Cerro del quemado are cultural highlights, and some of the area's landmarks include Matehuala Cathedral and Royal Ghost Town. Visit our Matehuala travel guide
Map
Carretera No.57, Km 608, Col. Manuel Moreno Torres, Matehuala, SLP, 078745

What's nearby

  • Matehuala Cathedral
    21 min drive - 5.1 miles
  • Plaza de Armas
    22 min drive - 5.1 miles

Getting around

  • San Luis Potosi Intl. Airport (SLP)
    151 min drive

Restaurants

  • Las Sevillanas
    6 min drive
  • Restaurant Las Palmas Midway Inn
    10 min drive
  • Pizza Hut
    8 min drive
  • Restaurante El Pedregal
    7 min drive
  • El Aliviane
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 120 per person
  • A restaurant

Restaurants on site

  • La Mandarina

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,076 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 120 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
There is limited hot water on site
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Casa Real Matehuala pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Casa Real Matehuala?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Hotel Casa Real Matehuala?

Check-out is at noon.

Where is Hotel Casa Real Matehuala located?

Situated in Matehuala, this hotel is 4.1 mi (6.7 km) from Matehuala Cathedral and 4.4 mi (7.1 km) from Plaza de Armas. Ogarrio Tunnel and Royal Ghost Town are also within 32 mi (52 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa Real Matehuala Reviews

5.8

6.2

Cleanliness

6.6

Location

7.2

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 13 out of 125 reviews
Rating 8 - Good. 29 out of 125 reviews
Rating 6 - Okay. 36 out of 125 reviews
Rating 4 - Poor. 19 out of 125 reviews
Rating 2 - Terrible. 28 out of 125 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está abandonado ya no deberían publicarlo, uno confía en la página y al final tuvimos que buscar alojamiento hotel por hotel
Stayed 1 night in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tenía agua caliente por la mañana y se necesita cambiar las regaderas por que la que tiene ya está muy llena de sarro por el agua y casi no sale
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Amplios cuartos, agua caliente y amabilidad, lo que no me gusto fue que en la ubicación registrada en maps te envía a una localización fuera de Matehuala a un lugar desierto
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness

Matehuala

Rooms are spartan Good enough for a mid way rest stop. Take your shower in the PM as hot water is from solar. Safe, as rooms and vehicles are inside the compound.Really good Mexican breakfast available to purchase upon arrival.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Mal servicio

No había internet
Stayed 2 nights in Jan 2020
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sabanas sucias y mal tendida toallas percudidas,cabellos en las almohadas
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to like. Rooms smelled, sheets paper thin. Just one towel in bathroom, dirty floors in bath. I am fully bilingual so not a understanding: I booked a room with two bedrooms, 2 bath. Was checked into one room with 2 beds and one bath. When I complained I was moved to proper accommodations after I was told the room we were checked into was all they had. This is half-star accommodations and should be rated as such.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general el servicio fue bueno, solo nos habria gustado que el agua de la regadera estuviera un poco más caliente.
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very pleasant. Check in was simple. BUT we could not stay in the room. Once we pulled back the sheets and sat in the bed we started itching terribly! We could not sleep in those conditions. Also my toddler walked around without shoes and socks and the bottoms of his feet were black with dirt within 10minutes. It was very disturbing. When we let the staff know they were polite and seemed concerned and worked with us as we contacted Expedia for a refund. The refund process took about 45 minutes (on the phone with Expedia). I do not recommend this hotel at all.
Stayed 1 night in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

This place was horrible
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
El hotel está bien las instalaciones pero no había agua caliente 😠😠
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Staff & service
La atención es eficaz y rápida, el establecimiento podría mejorar su inmobiliario, ya está gastado
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
el hotel esta en muy malas condiciones, no habia agua caliente y estaba en general muy sucio. el servicio de recepcion era muy malo y no representa el precio que pagamos
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Buena atención, las instalaciones pueden mejorar o bien ofrecer una tarifa acorde al mismo
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Liked: Staff & service
The property is near the town hall. It is in the main road so it is an excellent location. The building is all so every morning we had issues with the hot Water. Some day we waited for hours to take a hot shower. An the sheets and towels are grey colour instead of white
Stayed 2 nights in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel

Este hotel merece 0 estrellas! Las puertas no cierran tuvimos q poner nuestras maletas para detenerlas, no tenia telefono, en un baño no habia agua calinte. Fue muy desagradable nuestra estancia, no volvería a este hotel. No lo recomiendo
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Me gustó el tipo de habitación, la cual era de dos camas matrimoniales con una división y dos baños completos. Lo que no me gustó es la limpieza de la habitación(la alfombra estaba sucia) se miraba polvo en el piso, en uno de los baños la taza del wc tenía residuos pegados en la pared interior del lado del tanque bajo y cuando regresamos en la noche no pudimos bañarnos pues no había agua en el baño ni en el wc (muy desagradable).
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
El Precio de la habitación muy cara para la tan mala calidad del hotel. El baño olía a orínes. El cuarto en general olía a sucio, a polvo removido. No había toallas. No había agua caliente. Los pasillos y escaleras no los barren.
Stayed 1 night in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar asqueroso mal oliiente inseguro peligroso con riesgo para la familia peor que un hotel de paso de mala muerte DEBERÍAN DE EXCLUIRLO desprestigia su imagen como empresa de promotora por favor háganlo
Stayed 1 night in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
En verdad las instalaciones están pésimas, muy sucias, la alfombra viejísima y con olor a orines, no hay teléfono en las habitaciones. Considero muy alto el costo de la habitación en relación con el servicio y las instalaciones.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good for a fast and secure night's sleep. Close to the highway but not too noisy.
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Las fotos de Internet engañan. El lugar está muy descuidado. La habitación que me dieron estaba sucia.
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Disliked: Cleanliness
It was just flat out low low low end hotel. There was one ratty Towel in the bathroom no wash clause no hand towels. The bedspread was dirty looked like there was nasty all over it. I will not stay at this hotel again.
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels are rags, carpet so dirty you can’t take your shoes off. Not recommended.
Stayed 1 night in Apr 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is old and careless. You definitely get what you pay for although the service at the hotel and restaurant is very good. I guess it's fine if you need somewhere to sleep in the middle of nowhere.
Stayed 1 night in Mar 2019