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Lombok Garden Hotel

Property class: 3.5

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Photo gallery for Lombok Garden Hotel

A swimming pool surrounded by palm trees and lounge chairs, with a tiled deck and a building in the background. - Lombok Garden Hotel (Mataram)
A hotel with multiple balconies, a swimming pool, and outdoor seating areas. - Lombok Garden Hotel (Mataram)
A lush garden with a pathway leading to a gazebo, surrounded by palm trees and other greenery. - Lombok Garden Hotel (Mataram)
A large hotel with a central courtyard, surrounded by palm trees and a well-lit entrance. - Lombok Garden Hotel (Mataram)
A buffet area with multiple serving stations, wooden furniture, and potted plants. - Lombok Garden Hotel (Mataram)
Located close to Mataram Mall and Lombok Epicentrum Mall, Lombok Garden Hotel provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Be sure to enjoy international cuisine at one of the 4 on-site restaurants. Stay connected with free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Cottage Twin Room

A hotel room with two beds, a desk, a chair, a microwave, and a wall with geometric patterns.

Cottage Twin Room

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk with a chair, a TV, a painting, and a bedside table with a phone and a notepad.

Deluxe Twin Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room Pool Access

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Deluxe Twin Room Pool Access

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Cottage King Room Pool Access

A hotel room with a bed, bedside table, a desk with a chair, a mirror, and a small cabinet.

Cottage King Room Pool Access

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Sasak Suite Room

A hotel room with a large bed, a wooden headboard, and a decorative wall with floral patterns.

Sasak Suite Room

  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Garden Suite King Room

A hotel room with a bed, a TV, a desk, and a wardrobe.

Garden Suite King Room

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Cottage King Room

A modern hotel room with a large bed, a desk, a wardrobe, and a wall-mounted TV.

Cottage King Room

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room

A hotel room with a large bed, a bedside table, a wall-mounted air conditioner, and a door leading to another room.

Deluxe King Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Cottage Twin Room Pool Access

A hotel room with a large bed, a bedside table, a nightstand, a window with curtains, and a wall-mounted light.

Cottage Twin Room Pool Access

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Garden Suite Twin Room

A hotel room with two beds, a desk, a chair, and a cabinet with decorative items.

Garden Suite Twin Room

  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King Room

In-room safe, desk, WiFi (free), bed sheets

Deluxe King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Cottage Twin Room

In-room safe, desk, WiFi (free), bed sheets

Cottage Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Cottage King Room

In-room safe, desk, WiFi (free), bed sheets

Cottage King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Mataram, Lombok Garden Hotel is connected to a shopping center. Pura Meru and Mayura Park are notable landmarks, and travelers looking to shop may want to visit Mataram Mall and Lombok Epicentrum Mall. Islamic Center NTB and Museum Negeri Nusa Tenggara Barat are two other places to visit that come recommended. Visit our Mataram travel guide
Map
Jl. Bung Karno No.7, Mataram, Lombok, 83231

What's nearby

  • A traditional temple with a multi-tiered roof, surrounded by lush greenery and a calm pond.
    Mayura Park
    2 min drive - 1.5 miles
  • A traditional Balinese temple complex with tiered stone structures and thatched-roof buildings.
    Pura Meru
    2 min drive - 1.5 miles
  • Mataram Mall
    6 min walk - 0.4 miles
  • Lombok Epicentrum Mall
    2 min drive - 1.2 miles
  • Islamic Center NTB
    2 min drive - 1.5 miles

Getting around

  • Lombok (LOP-Lombok Intl.)
    43 min drive

Restaurants

  • Hotel Lombok Garden Restaurant
    2 min walk
  • Warung Pojok
    8 min walk
  • Lombok Garden Hotel
    1 min walk
  • Ayam Goreng Lombok Ijo
    4 min walk
  • Soto Madura @ Bung Karno
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 75,000 for adults and IDR 75,000 for children
  • 4 restaurants

Restaurants on site

  • Flamboyan

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 75000 for adults and IDR 75000 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one-way)
  • Rollaway bed fee: IDR 300000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Lombok Garden Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Lombok Garden Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Lombok Garden Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Lombok Garden Hotel?

Check-out is at noon.

Does Lombok Garden Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 250000 per vehicle applies.

Where is Lombok Garden Hotel located?

Located in the heart of Mataram, this hotel is within 1 mi (2 km) of Mataram Mall and Pura Meru. Lombok Epicentrum Mall and Mayura Park are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Lombok Garden Hotel Reviews

6.6

6.4

Cleanliness

6.0

Location

6.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 2 out of 30 reviews
Rating 8 - Good. 10 out of 30 reviews
Rating 6 - Okay. 12 out of 30 reviews
Rating 4 - Poor. 5 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

Reviews

Verified review

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
I loved staying here. I stayed 6 nights. The gardens and two pools are beautiful. There are fountains. The WiFi is great. The staff are nice. They have laundry service. It’s a tropical place in the city. I recommend it and hope to return.
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Fleur

Disliked: Cleanliness, amenities
The staff were friendly and helpful despite having limited English. The WiFi was intermittent. I sat at the pool to get a strong signal as I wasn't able to get one in my room. TV reception was fuzzy. The room itself was basic and tired. The bed sheets and towels had stains. The shower water was luke warm. There was plenty of breakfast options but they didn't cater to all tastes. The hotel was mostly used by locals.
Stayed 7 nights in Jun 2024
Verified review

6/10 Okay

Kyoko

Disliked: Cleanliness
よかったです
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Jenny

Liked: Cleanliness
Disliked: Property conditions & facilities
Zimmer renovierungsbedürftig.
Verified review

8/10 Good

Gino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad television 📺 reception
Stayed 2 nights in Jun 2022
Verified review

6/10 Okay

Martyn

Liked: Cleanliness, property conditions & facilities

Been once !

Basically not a good area for finding any restaurants, old mall close by more modern need taxi for 2 miles each way. Pavements a challenge at 12 inches high, dotted with trees and missing manhole covers/slabs so you can disappear in the abyss of drains. KFC air con resto saved us and you can order as take out with free delivery. Grounds, rooms and pool were nice everything worked well. The gardens were large and beautiful. Only desperate thing was breakfast. Mostly hot lockers of Indonesian rice/curry/rice porridge. Fruit slices but on two mornings the papaya tasted like mouldy water . A nice little older waiter came to ask if we would like omelette. One two slice toaster with half a sliced loaf, communal butter jar where guests dipped knives to smother bread before toasting - all very messy along with the tables same coffee stains for two days. Nothing got replenished even when more guests used dining room, staff seemed to like to sit behind a big desk and look busy.
Stayed 3 nights in Jun 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Asri

Bagus taman
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Jul 2018
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Resa med vänner

Ok för priset
Stayed 1 night in Jul 2018
Verified review

4/10 Poor

anynomous

Disliked: Cleanliness, room comfort

Nice facilities but worse room

Aircond not function well. Bathroom dirty. Get cheat by hotel taxi to gili trawangan
Verified review

6/10 Okay

Pam

Liked: Staff & service, property conditions & facilities

Centrally located with lovely expansive gardens

We spent 3 weeks at Lombok Garden while on business in Mataram. The hotel was in an ideal location for our needs and we particularly liked the expansive gardens, which are well maintained. We were originally in an older style bungalow overlooking the garden. That room was spacious but in need of maintenance. Because of ongoing internet access problems, we were upgraded to a room in the new part of the hotel, overlooking the pool. The downside was that the room, while modern, was much smaller, perhaps not suited for a longer stay like ours. Overall we were happy with our stay but there are some problems with service that need fixing (see below). The room was not thoroughly cleaned each day. The towels were thin and frayed, and toiletries, even toilet paper, were not regularly replenished. The pool towels were constantly 'habis' (run out). The young housekeeping staff, while friendly and kind, were in the habit of conducting loud shouted conversations across the two wings of the hotel, reverberating throughout the entire area. Dirty dishes from room service were regularly left lying outside rooms, often in the rain, for up to 24 hours. When we enquired about the possibility of another umbrella, we were told that only one could be supplied per room - even though the room sleeps two people.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good enough

With this price, this hotel was good enough. All that matters are the food on breakfast, not tasty at all, maybe because there are a lot of people stayed in this hotel so they couldn't taste the food properly before it served.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

bon choix

Un bon hotel, avec piscine et restaurant, à Mataram près du Mataram hall, le grand centre commercial de la ville. Idéal pour ceux qui veulent échapper à Sengigi et aux touristes. Le restaurant sert des repas le soir, et un petit déjeuner buffet indonésien. Les temples hindoux de Mataram sont accessibles pour certains à pieds, pour d'autres en taxi.
Verified review

6/10 Okay

Sam

Economical hotel near best shopping in Lombok

We were happy with what we got for the price but do note that the staff's command of English is limited, WiFi intermittent and the hot water was not working in some rooms. The majority of guests were Indonesian or SE Asian so presumably hotel gears more towards this demographic than Western tourists.
Verified review

4/10 Poor

Leanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ordinary

We had 2 stays here and were not impressed. Staff need to be more diligent and pleasant to their customers- that's all I can say. Rooms are very tired and mosquitoes galore . The grounds and 2 swimming pools are impressive but its the rooms that make it but these didn't do much for us - sorry. You get what you pay I guess.
Verified review

4/10 Poor

Leanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tired Hotel

We stayed twice here in one week due our travel arrangements. First superior room was musty , old worn out and dirty. There is no fridge , plastic coat hangers were broken and still left hanging in wardrobe . Bathroom old and tapes did not turn off and if you had hit water on in shower you had to be careful not to burn yourself because when turning it off to the right it turns on again !! Walls and ceilings badly needed painting . Asked for double and got two singles ! Pillows lumpy and hard . The curtaining was not block out so the the night light outside was shining into our room when we went to bed - thankful for eye masks ! Breakfast however was ok with some nice local dishes. The staff need to be more active in restaraunt as they just stand around against the wall and do nothing to serve you only take plates when you leave! Front desk staff blunt and direct nothing more ! Our second room we asked for a more modern cleaner room which we got near the first swimming pool. But there were mosquito s by the dozen that bit us all night!! The best thing was the swimming pools- long in length - and the gardens are beautiful. So important to up keep the rooms as well.
Verified review

4/10 Poor

Paula

Disliked: Cleanliness, staff & service

Very standaed hotel

This hotel is locales in a very centrical point of the city and has good infrastructure, but doesn't take advantage of its benefits. The buffet breakfast is very poor, and if you get late, there won't be milk or bread. The room service people don't speak good English and they may not deliver what you requested. The pool was full of kids that could be heard even from the room (because of the acoustics). The floor in the hall was not clean.
Verified review

6/10 Okay

Gerard

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

surprise

On arrival at the Lombok Garden Hotel I thought i was at a 4 or 5 Star Hotel. A beautiful Garden setting with a decent size pool in the middle surrounded by one or two level villas. This impression faded quickly when I entered my room.Though large, the room had cold ambience . The hotel was build more than 30years ago, and the only improvement made since was a heat/cold pump (air conditioning) and a flat screen TV. The bathroom had the quality of a "no star" hotel . The room had no fridge, no safe and no lockable piece of furniture ! The hotel offered to store valuables in a safe at the reception . Unfortunately smoking (as often in Bali) was permitted in the dining room . There were separate tables for smokers and non smokers, but despite open sides of the dining area, none smokers had to endure smoke as well ! I asked for and was shown a room at the new five storey building of the Lombok Garden Hotel. This room was much nicer and deserved the 31/2 star rating and is well worth the extra 50k Rupiah !
Verified review

8/10 Good

eddy

Disliked: Staff & service

무난했음. 직원만 친절하면 더 높은점수도 가능

무난했음. 직원만 친절하면 더 높은점수도 가능, 발리에서 기대했던 친절은 없었다. 역시 그냥 인도네시아의 한도시의 평범한 도시호텔
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

가족여행시 비추

가족여행시 비추입니다. 실망합니다
Verified review

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service

Dated hotel close to Mataram Mall

We stayed here one night after the Gili Islands as it is closer to the airport (45mins). The hotel staff were not very friendly in comparison to what we experienced elsewhere in Lombok and the gilis. The pool was nice, but rooms dated, bathroom stained and sheets didn't look the cleanest with some black spots and what looked like pen marks. Not the best, but Ok for what we paid.
Verified review

6/10 Okay

Nagai

Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Tzu Chiang

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Not Provided evan

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

rene

Stayed 2 nights in Sep 2022