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Grand Inn Hotel Mataram

Property class: 3

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Photo gallery for Grand Inn Hotel Mataram

A modern hotel room with a large bed, a bedside table with a phone and toiletries, and a TV mounted on the wall. - Grand Inn Hotel Mataram (Mataram)
A spacious restaurant with wooden tables and chairs, large pillars, and a modern interior design. - Grand Inn Hotel Mataram (Mataram)
A conference room with a long table, chairs, and a projector screen. - Grand Inn Hotel Mataram (Mataram)
A reception desk at Grand Inn Hotel with a red and green color scheme, a clock, and a digital display. - Grand Inn Hotel Mataram (Mataram)
A hotel with a modern facade, multiple windows, and a prominent entrance. - Grand Inn Hotel Mataram (Mataram)
At Grand Inn Hotel Mataram, you can look forward to a free breakfast buffet, a garden, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

View all photos for Superior Room, 1 Double Bed

A modern hotel room with a large bed, a bedside table with a phone and toiletries, and a TV mounted on the wall.

Superior Room, 1 Double Bed

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Mataram is home to Grand Inn Hotel Mataram. Lembar Port and Marine Aquaculture Development Centre are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Senggigi Beach and induk beach. Visit our Mataram travel guide
Map
Jalan Arya Banjar Getas, Sekarbela, Mataram, Nusa Tenggara Barat, 83114

What's nearby

  • An aerial view of a coastal resort with a beach, clear turquoise waters, and lush greenery.
    Senggigi Beach
    30 min drive - 9.6 miles
  • Museum Negeri Nusa Tenggara Barat
    4 min drive - 1.5 miles
  • Lombok Epicentrum Mall
    5 min drive - 2.3 miles
  • Islamic Center NTB
    6 min drive - 2.9 miles
  • Mataram Mall
    7 min drive - 3.7 miles

Getting around

  • Lombok (LOP-Lombok Intl.)
    38 min drive

Restaurants

  • RM. Sukma Rasa Loang Baloq
    11 min walk
  • Ayam Bakar Panjitilar
    19 min walk
  • Sump Tank
    8 min walk
  • Warung Nasi depan Toko Dinda (cuma pagi)
    14 min walk
  • Naughty Brownies
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of IDR 300000 per pet, per night

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: IDR 300000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is Grand Inn Hotel Mataram pet-friendly?

Yes, pets are allowed at this property. There's a fee of IDR 300000 per pet, per night.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Inn Hotel Mataram?

Check-in begins at 2 PM.

What time is check-out at Grand Inn Hotel Mataram?

Check-out is at noon.

Does Grand Inn Hotel Mataram provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Inn Hotel Mataram located?

Situated in Mataram, this hotel is within 3 mi (5 km) of Museum Negeri Nusa Tenggara Barat, Lombok Epicentrum Mall, and Islamic Center NTB. Mataram Immigration Office is 3 mi (4.8 km) away.

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Reviews

Grand Inn Hotel Mataram Reviews

6.0

7.0

Cleanliness

4.0

Location

6.6

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 2 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cukup sekali aku merasaaaa, berdendang.

AC kayaknya dah lama gak dibersihkan, dinginnya gak nendang lagi. Exhaust Fan di kamar mandi mati jadi pengab dan bau toilet masuk ke kamar. Fasilitas Hotel tidak terpelihara dengan baik.
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in Moslem area of Lombok

This Hotel is quite good in as far as its fairly new and strong and with stood 3 Earth quakes while i was there 7.4 - 5.4 -6.9 and did relativily little damage so was pleased with that aspect . Hotel is in in a strong moslem area with nothing here to interest the western foreigner except if you want to listen to the Mosque early morning and night and have a speaker close to Hotel . Walking distance to the beach No food around here and definately no Beer . Hotel food is Rice or Noodle Nasagoreng for Breakfast Not a Buffet Breakfast as said . Need to catch a taxi back to Segiggi if you wand good food and drinks with bars and restaurants The Hotel and staff as such were very friendly but English is very limited by staff which is understandable for this area. But all in all was a pleasant stay in a fairly clean hotel big rooms and good hotwater
Stayed 3 nights in Aug 2018
Verified review

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
mediocre
Stayed 1 night in Sep 2017
Verified review

6/10 Okay

Julie

Liked: Cleanliness, staff & service, room comfort

Great sized room and bed though difficult location

Grand Inn Hotel provides guests with rooms that are great value for money. The room was large and the bed was most likely a king size which was great when sharing with a friend. There was plenty of room to fit suitcase, a small bench with a kettle and a wardrobe. The TV was also a nice luxury with a few channels with movies in English! The bathroom was difficult as, like most showers in Indonesia, you shower with no shower curtain or glass walls so the show bathroom flooded and took a long time to drain away all the water. The staff were very friendly and the manager was very good at making us feel comfortable and welcome. However, it was sometimes difficult to communicate with some of the staff as they spoke limited English. The only real disappointment for this hotel was the location. You cannot walk to any nice beaches, scenery or even shops and markets. You have to catch a taxi or get a driver which is relatively expensive as most of the places to see are 1-2 hours drive away. The taxi drivers are also less friendly in this particular area and try to charge you higher fees than even their meters so you need to be extra careful to not be scammed and ripped off as a tourist.