Golden Palace Hotel Lombok Reviews, Deals & Photos 2025

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Hotel in Mataram with 2 restaurants and a full-service spa

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Dates

June 2025

July 2025

Junior Suite, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Breakfast available
Bar
Pool
Spa
Room service
24/7 front desk

Room options

All rooms

1 bed

2 beds

Showing 4 of 4 rooms

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed

LED TV

Premium bedding

Blackout drapes/curtains

Hair dryer

Private bathroom

Rainfall showerhead

Free bottled water

City view
34 sq m
Sleeps 2
2 Twin Beds

Deluxe Room, 1 King Bed

Highlights

Soundproofed

LED TV

Premium bedding

Blackout drapes/curtains

Hair dryer

Private bathroom

Rainfall showerhead

Free bottled water

City view
34 sq m
Sleeps 2
1 King Bed

Junior Suite, Non Smoking

Highlights

Separate sitting area

Soundproofed

Free minibar items

LED TV

Blackout drapes/curtains

Premium bedding

Separate bedroom

Hair dryer

City view
50 sq m
Sleeps 2
1 Double Bed

Suite, 1 Double Bed

Highlights

Separate sitting area

Soundproofed

Free minibar items

LED TV

Premium bedding

Blackout drapes/curtains

Separate bathtub and shower

Rainfall showerhead

Mountain view
58 sq m
Sleeps 2
1 Double Bed

Similar properties

Superior Room with Pool View | In-room safe, desk, free WiFi, bed sheets

Pool
Spa
Parking included
Free WiFi

About the neighborhood

Jl. Sriwijaya no. 38, Cakranegara, Mataram, Lombok, 832231

What's nearby

Mataram Mall - 8 min walk - 0.5 miles
Mayura Park - 17 min walk - 1.0 mile
Pura Meru - 17 min walk - 1.0 mile
Lombok Epicentrum Mall - 3 min drive - 1.2 miles
Islamic Center NTB - 3 min drive - 1.9 miles

Getting around

Lombok (LOP-Lombok Intl.) - 42 min drive

Restaurants

‪Gili Trawangan Terrace - ‬2 min walk
‪RM. Sop Buntut "Istana Rasa - ‬7 min walk
‪Rumah Makan & Lesehan Taliwang Kania - ‬10 min walk
‪Citi Crab - ‬7 min walk
‪Bubur Bandung Sari Rasa - ‬6 min walk

About this property

Golden Palace Hotel Lombok

Upscale hotel

You can look forward to a poolside bar, a rooftop terrace, and a coffee shop/cafe at Golden Palace Hotel Lombok. Treat yourself to reflexology, a detox wrap, or Ayurvedic treatments at Jasmine, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Indonesian cuisine. Fitness classes are offered at the gym; the property also has a garden, dry cleaning/laundry services, and 2 bars. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour business center and a sauna.

You'll also enjoy perks such as:

An outdoor pool and a children's pool
Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a porter/bellhop
Karaoke, barbecue grills, and a 24-hour front desk
A gift shop, massage treatment rooms, and tour/ticket assistance

Room features

All 198 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like safes and sound-insulated walls.

More conveniences in all rooms include:

Bathrooms with free toiletries and hair dryers
32-inch LED TVs with cable channels
Coffee/tea makers, daily housekeeping, and desks

Languages

English, Indonesian

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
24-hour roundtrip airport shuttle (surcharge)

Food and drink

Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 125,000 for adults and IDR 125,000 for children
2 bars/lounges
2 restaurants
A coffee shop/cafe
A poolside bar
Snack bar/deli

Restaurants on site

Cendrawasih
Merak
Pool Bar
Rooptop Garden

Things to do

Children's pool
Fitness classes
Full-service spa
Gym
Karaoke
Outdoor pool
Sauna
TV in common areas

Family friendly

Children's pool
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

24-hour business center

Outdoors

Barbecue grill
Garden
Picnic area
Rooftop terrace

Full-service spa

3 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Detox wraps
Facials
Hot tub
Manicures/pedicures
Mud bath
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
12 floors
Ballroom
Banquet hall
Built in 2014
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

32-inch LED TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water

Desk
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for IDR 350000.0 per day

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately IDR 125000 for adults and IDR 125000 for children
Airport shuttle fee: IDR 300000.00 per vehicle (one way)
Rollaway bed fee: IDR 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Golden Palace Hotel Lombok Mataram

Golden Palace Hotel Lombok

Golden Palace Lombok Mataram

Golden Palace Lombok

Golden Palace Lombok Mataram

Golden Palace Hotel Lombok Hotel

Golden Palace Hotel Lombok Mataram

Golden Palace Hotel Lombok Hotel Mataram

Frequently asked questions

Does Golden Palace Hotel Lombok have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Golden Palace Hotel Lombok pet-friendly?

No, pets are not allowed at this property.

How much is parking at Golden Palace Hotel Lombok?

This hotel doesn't offer parking.

What time is check-in at Golden Palace Hotel Lombok?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Golden Palace Hotel Lombok?

Check-out is at noon.

Does Golden Palace Hotel Lombok provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 300000.00 per vehicle applies.

Where is Golden Palace Hotel Lombok located?

Situated in Mataram, this spa hotel is within 1 mi (2 km) of Mataram Mall, Pura Meru, and Mayura Park. Lombok Epicentrum Mall and Mataram Immigration Office are also within 3 mi (5 km).

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Golden Palace Hotel Lombok Reviews

9.4

Exceptional

9.2/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

10/10

넓은 방에 깨끗하고 좋았다. 자주이용하고 있는데 이용할때마다 만족한다.

Stayed 1 night in May 2023

10/10

Nice hotel. Spacious comfortable room, a bit dated and that's probably why the rate is relatively low. The grounds are very attractive and the pool is fantastic. The rooftop restaurant is also very nice. Good breakfast. The staff is very cordial. Special thanks to Ogy who pampers his guests!

Stayed 2 nights in Jan 2020

8/10

Everything is ok except this time there is a cockroach in the room

Stayed 2 nights in Aug 2019

10/10

Personeel restarant (dakterrad)service heel erg vriendelijk en goed

Stayed 2 nights in Jun 2019

10/10

Comfortable stay and breakfast was great

Stayed 7 nights in Apr 2019

10/10

Breakfast with lots of variety. Comfortable bed

Stayed 3 nights in Apr 2019

8/10

カラオケの音が部屋まで聞こえてきてうるさい。室内は清潔だった。朝食もまあまあ

Stayed 1 night in Apr 2019

10/10

가격대비 굉장히 만족스러운 호텔이라 출장시 종종 이용하고 있습니다.

Stayed 3 nights in Jan 2019

10/10

あの料金で、あの素晴らしい部屋、対応、朝食。次回マタラムに来たら、必ず泊まります。

Stayed 2 nights in Jan 2019

10/10

Good breakfast and clean rooms and big toilet

Stayed 1 night in Dec 2018

10/10

Stayed 2 nights in Dec 2018

10/10

Stayed 1 night in Jul 2018

10/10

Flot og ren hotel. Personalet var smilende og yderst serviceminded. Fantastisk service generelt på hotellet

Stayed 4 nights in Jul 2018

10/10

พนักงานต้อนรับสุภาพ น่ารัก ขยัน ห้องกว้างขวาง สะอาด ตกแต่งสวย ห้องน้ำสวย วิวดาดฟ้าสวย

Stayed 6 nights in May 2018

10/10

its a business hotel with comfortable beds and a good selection of food for breakfast. hotel and rooms were squeaky clean and staff were professional throughout my stay. very near to all convenient stores and shopping malls (mataram mall, epicentrum mall)

10/10

朝のビッフェとても美味しく、サラダ、インドネシア料理、ロンボク料理、菓子パンやトースト、フルーツなど種類も豊富で楽しめます。部屋も広く、機能的で長期滞在にも快適です。

Stayed 3 nights in Mar 2018

10/10

Nice hotel to stay in the centre of lombok town. It takes about 40mins to travel to the Jetty if you intend to go to the gili islands.

8/10

フロントの対応が今一です。

10/10

Definitely worth for money! Great breakfast with lots varieties, friendly and helpful staffs. We stayed in two connecting deluxe rooms, decent 4/5 star room size, comfortable bed and quite clean.

Stayed 1 night in Feb 2018