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Riotel Matane

Property class: 3.5

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Photo gallery for Riotel Matane

A wooden deck with outdoor seating overlooking a beach. - Riotel Matane (Matane)
A gym with treadmills and a stationary bike, overlooking a beach. - Riotel Matane (Matane)
A modern hotel room with a kitchenette, a dining area, a bed, and a large window offering a view. - Riotel Matane (Matane)
A modern restaurant with a long counter, multiple seating areas, and a view of the outdoors. - Riotel Matane (Matane)
A bar area with a long counter, multiple stools, and hanging green pendant lights. - Riotel Matane (Matane)
A terrace, a garden, and a playground are just a few of the amenities provided at Riotel Matane. Indulge in a Swedish massage, a body wrap, and a body treatment at Oblivio Spa, the onsite spa. The on-site restaurant, Cargo, features a beachfront location and kids' meals. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Comfort Suite

A hotel room with a desk, chair, TV, bed, and open door leading to another room.

Comfort Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Murphy Bed
  • Free wired internet

View all photos for Comfort Room, City View

A hotel room with a large bed, a red chair, a small table, and a view of the outdoors through a window.

Comfort Room, City View

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Comfort Room, City View

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Comfort Room, City View

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Comfort Room, 2 Queen Beds (Parking Access)

A hotel room with a bed, a nightstand, a lamp, a wardrobe, a chair, and a window with curtains.

Comfort Room, 2 Queen Beds (Parking Access)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Comfort Room, Sea View

A hotel room with a large bed, a desk, a chair, a lamp, and a view of the city through the window.

Comfort Room, Sea View

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Comfort Room, Sea View

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Comfort Room, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Family Room (Comfort)

A hotel room with two beds, a desk, and a view of the sea through a large window.

Family Room (Comfort)

  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed
  • Free wired internet

View all photos for Suite (Panorama)

A hotel room with a large window, a bed, a TV, a desk, and a chair.

Suite (Panorama)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed
  • Free wired internet

View all photos for Room, Sea View (Panorama)

A hotel room with a large bed, a window with blinds, an air conditioning unit, and a view of the outside.

Room, Sea View (Panorama)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed
  • Free wired internet

View all photos for Signature Suite

A modern hotel room with two beds, a sofa, a small table with a cup and a pastry, and a large window with blinds.

Signature Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Signature Room, City View

A modern hotel room with two beds, a bedside table with a wine glass, a digital clock, and a large window with blinds.

Signature Room, City View

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Signature Room, 1 Queen Bed, City View

Room

Signature Room, 1 Queen Bed, City View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

About the neighborhood

Located in Matane, Riotel Matane is in the city center and on the waterfront. Matane Lighthouse and L'Ancien Magasin General A.G. Museum are local landmarks, and some of the area's activities can be experienced at Matane Ferry Terminal and Matane Golf Club. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the snowshoeing. Visit our Matane travel guide
Map
250 avenue du Phare Est, Matane, QC, G4W 3N4

What's nearby

  • Reserve Faunique de Matane
    4 min drive - 1.2 miles
  • Salmon Center
    4 min drive - 1.4 miles
  • Matane Lighthouse
    5 min drive - 1.7 miles
  • Parc des Îles
    6 min drive - 1.9 miles
  • Doris Gardens
    7 min drive - 2.1 miles

Getting around

  • Mont-Joli, QC (YYY)
    54 min drive

Restaurants

  • McDonald's
    11 min walk
  • Subway
    16 min walk
  • Tim Hortons
    10 min walk
  • St-Hubert Express
    4 min drive
  • Tim Hortons
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 12 to 21 for adults and CAD 7.50 to 8.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cargo

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are available for CAD 15.0 per day

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 21 for adults, and CAD 7.50 to 8.5 for children
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 058914, 2026-11-30

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Riotel Matane have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool.

Is Riotel Matane pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Riotel Matane?

Check-in start time: 4:30 PM; Check-in end time: anytime.

What time is check-out at Riotel Matane?

Check-out is at 11 AM.

Where is Riotel Matane located?

With direct access to the beach, this Matane hotel is in the city center and within 1 mi (2 km) of Saint Lawrence River, Reserve Faunique de Matane, and Salmon Center. Parc des Îles and Matane Lighthouse are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Riotel Matane Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 701 out of 1003 reviews
Rating 8 - Good. 214 out of 1003 reviews
Rating 6 - Okay. 48 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and quiet. Restaurant food was great, service was quick even with the place almost full.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is ideal for anyone coming over on the ferry. The staff were exceptionally helpful with local travel information and accommodated us speaking only English in a friendly and pleasant manner at the desk and in the restaurant.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable stay. The bathroom is very small.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Great restaurant. Couldn't ask for more.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to ferry dock. Restaurant was very good, staff very friendly and helpful. Room was good size and clean.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool for kids
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly and efficient staff!! Also loved the pool and the gym! Beautiful beach!!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good view
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful modern property right on the st lawrence. Walk the beach, eat on the patio, swim in the indoor or outdoor pool. A truly lovely spot. Cargo restaurant is fantastic too.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly ....
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean... quiet; having breakfast facing the sea is unique. 100% recommended.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with gym, laundry, and nice rooms. You can watch the waves crash on the beach from the pool, hot tub, and sauna. This was a welcome luxury after camping for 5 days. Kids loved it. There was also a little splash pad type kiddy pool. Nice location. Restaurant looked super cool but didn’t get a chance to eat there. Core memory from our single night stay there. Would recommend.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful as always. Breathtaking views, you can have a fire on the beach right along side of the beautiful lounge restaurant they have overlooking the ocean. I’ve never stayed in such a beautiful location for a hotel this side of Canada. It is absolutely stunning.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice room, nice staff, good location
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are modern and clean, bathroom is very small, you need to manouver around the door if you want to use the toilet or take a shower, view is very nice if you are ok the beach side, has an outdoor and indoor pool so plus points for that, The most annoying thing is that their ac is controlled with a timer, if you like to sleep with a colder room, ( 68-70f) forget about it because the ac will keep turning off
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel clean comfortable and friendly
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay. Restaurant was great.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel restaurant has great breakfast options with a nice local touch. Great staff — welcoming and responsive. Alice at the front desk was really helpful!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
After of a long day of travelling, my stay was short because of an early rise the next morning. The hotel was located in a beautiful area not far from the ferry, along the shoreline of the St. Lawrence river. Upon arrival checking was quick and we had a motel room on the lower level. The room was very small (tight) with 2 queen beds, which were a godsend after a long day of driving and a ferry ride. The washroom was small with an open shower door concept with a rainfall shower head. We did not use any of the amenities during our short stay. Overall, the stay was good, but severely overpriced for what we used.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool & hot tub also
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fairly new and the rooms are clean & comfortable. We enjoyed a dip in the small pool & soak in the hot tub. Dinner in the restaurant was excellent. Unfortunately we hit a night with a big event happening in the event room on the 3rd floor right next to our room! On arrival we were told it would end at 10.30pm but when the music was still booming well after 11pm we were told they had no control over an end time but did offer us an alternative room further away… we accepted a smaller room & queen vs king bed for some peace but having to relocate at that hour was far from ideal. The event also meant parking was difficult on arrival. I would suggest opting for a car park access room to avoid being anywhere near the event room! No refund offered for down graded room.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel room with an ocean view. Will book there again for sure.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful when I asked them about my glasses. They informed me so I was able to get it back.
Stayed 1 night in Jul 2026