The Knolls

2.0 star property
Motel in Martinsburg with free parking

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Photo gallery for The Knolls

Comfort Room | Private kitchen | Fridge, microwave, coffee/tea maker, toaster
Town & Country, 1 queen bed | Premium bedding, memory foam beds, individually decorated
Comfort Room | Private kitchen | Fridge, microwave, coffee/tea maker, toaster
Exterior
Town & Country, 1 queen bed | Premium bedding, memory foam beds, individually decorated
The Knolls provides everything you need. Guests can connect to free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Air conditioning
  • Free WiFi
  • Parking included

Room options

Boho, 1 queen bed

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Smart TV
Memory foam bed
  • Sleeps 2
  • 1 Queen Bed

Town & Country, 1 queen bed

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Smart TV
Memory foam bed
  • Sleeps 2
  • 1 Queen Bed

Boho, 1 queen bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Smart TV
Memory foam bed
  • Sleeps 2
  • 1 Queen Bed

Comfort Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Smart TV
Memory foam bed
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
16 Needy Rd, Martinsburg, WV, 25405

What's nearby

  • Shepherd University - 15 min drive - 7.4 miles
  • Hollywood Casino at Charles Town Races - 15 min drive - 12.0 miles
  • Antietam National Battlefield - 23 min drive - 13.5 miles
  • Appalachian Trail Conservancy Headquarters - 24 min drive - 19.5 miles
  • Harpers Ferry National Historical Park - 25 min drive - 20.0 miles

Getting around

  • Martinsburg Station - 8 min drive
  • Martinsburg, WV (MRB-Eastern West Virginia Regional) - 12 min drive

Restaurants

  • ‪Sheetz - ‬3 min drive
  • ‪Pizza Tonight - ‬6 min drive
  • ‪Katara’s Crosswinds Cafe - ‬12 min drive
  • ‪Burnt Bean Coffee Co. - ‬10 min drive
  • ‪Subway - ‬10 min drive

About this property

The Knolls

Property highlights
The Knolls provides everything you need. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Smoke-free premises
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • 55-inch Smart TVs with streaming services and digital channels
  • Wardrobes/closets, kitchenettes, and refrigerators

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Guest services

  • Housekeeping (weekly)

Accessibility

  • Area rugs in room
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: USD 40.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property does not have elevators

Property is also known as

The Knolls Motel
The Knolls Martinsburg
The Knolls Motel Martinsburg

Frequently asked questions

Is The Knolls pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Knolls?

Self parking is free at this property.

What time is check-in at The Knolls?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at The Knolls?

Check-out is at 11:00 AM.

Where is The Knolls located?

Situated in Martinsburg, this motel is 2.8 mi (4.4 km) from Hillside Lake and within 6 mi (10 km) of Adam Stephen House and A-T Gift Company Farm Winery. Triple Brick Museum and Wonderment Puppet Theater are also within 6 mi (10 km).

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Reviews

The Knolls Reviews

9.8

Exceptional

9.8

Cleanliness

9.8

Amenities

9.8

Staff & service

9.6

Eco-friendliness

9.8

Property conditions & facilities
Rating 10 - Excellent. 67 out of 79 reviews
Rating 8 - Good. 11 out of 79 reviews
Rating 6 - Okay. 0 out of 79 reviews
Rating 4 - Poor. 1 out of 79 reviews
Rating 2 - Terrible. 0 out of 79 reviews

Reviews

10/10 Excellent

Megan Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. It was the perfect space and there was great communication. I’d definitely stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a cute and comfortable room. Excellent service. Would absolutely stay again!!
Stayed 1 night in May 2023

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place made you feel like Home, very clean and comfortable. The only thing that would make it better is if the bathroom was a little bigger, shower stall is on the smaller side, but other than that, it was perfect
Stayed 2 nights in Apr 2024

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a GEM!! The decor is beautiful and the room has everything you need. So many personal touches and Debbie was very quick to reply with any questions. Will most definitely be staying again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was wonderful. It was decorated beautifully and it had everything anyone would need for a trip. Debbie responded to any issues promptly and checked in while I was there. I would definitely stay here again and will recommend to anyone going to the area.
Stayed 2 nights in Sep 2023

10/10 Excellent

WHITNEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Knolls is a home away from home feel. Everything you need is available already. The room is very cute and chic, the bed is extremely comfortable, and quiet. Would definitely recommend.
Stayed 6 nights in Nov 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice frig..kitchen sink..
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great experience. There are complimentary snack, coffee/tea and water. Clear instructions. Easy passcode lock.
Stayed 2 nights in May 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect 10

Our stay at The Knoll was amazing!!! A perfect 10!! Thank you for your hospitality!! Room was clean, organized and had everything we needed on top of being decorated really cute!! Recommendation for Ladderhouse Bar and Grill was excellent, friendly, accommodating, and the food was really good. Harper Ferry is a must do for anyone who visits!
Our Room
Crab cake @ Ladderhouse
Jefferson Rock
Harper Ferry Train Bridge and walkway
Stayed 2 nights in Feb 2024

10/10 Excellent

Latesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Price, Privacy, Professionalism

What you see is exactly what you get. I was traveling for a funeral. I didn't have to worry about elevator noise, children running above my head, trying to find parking. The Host stayed on the phone to make i can get into my room, she had someone there at 6am to plow the parking lot, she made herself available for me. The price, privacy, and the professionalism is so worth the price. I will only stay at the Knolls no other place has giving me a piece of mind. Thank you
Stayed 2 nights in Feb 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

We needed a place to stay as we were traveling through the area and found the knolls on hotels.com. It had great reviews so we decided to give it a shot. We did not realize this when booking on hotels.com, but while this looks like a hotel or motel, it is also similar to an airbnb in the sense that there is no front desk, you communicate with the owner via text, and will need to read and agree to owners rules upon arrival. You will also need to pull the sheets off the bed and take out the trash in accordance with the checkout procedure rules. We had absolutely no problem with the rules, there weren't many and they were easy to follow, just throwing it out there in case there are guests who prefer a hotel style over the airbnb style. We were very pleased with the room, it was extremely clean and comfortable and came with complimentary snacks and waters. The owner was friendly and easy to communicate with and made us feel welcome. There was a restaurant a minute down the road that provided delicious food and drinks (ladder house bar and grill). The property was quiet and the clean and comfortable room provided us with a great stay before we continued our travels in the morning. We would definitely stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Briaja

Liked: Cleanliness, property conditions & facilities
I’ve booked several times. 9/10
Stayed 4 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
It was located near to the activities that we were interested in - Antietam and other historical sites
Stayed 2 nights in Oct 2025

10/10 Excellent

Parthav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

The state was extremely amazing. The place was completely spotless and clean. I would stay here again when I come down for my next visit absolutely love it very beautiful places to stay.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good for a very short stay

Room was nice but shower was an issue, as it was tiny and very difficult to control the temperature.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing!! If you are in the area and need a place to stay please stay here, you will love!!
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cc
Stayed 3 nights in Mar 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper clean and neat !
Stayed 1 night in Feb 2025

4/10 Poor

Carl

Liked: Cleanliness
Disliked: Room comfort

Disappointing

Very poor experience. Super bright outside security flood light swamps the room in light at night. Only cheap blinds on the window so nothing can be done, requiring me to go buy an eye mask. It’s so bright it casts shadows in the room and I could read the time on the wall clock. A/C heater is very loud and cycles on and off all night so bring ear plugs. In the morning I hoped to shower but even after running the water in the shower and sink for 5 minutes there was still no hot water. Bathroom is the size of my RV’s bathroom. There is no closet, ironing board or desk. Only furniture worth mentioning is the bed and one chair. There are 10 pillows on the bed (6 are decorator pillows) and the only place to put them other than on the floor is on the only chair in the room. Guests are required to read a 3 ring binder of rules then send a text message to confirm you agree to them. If you don’t follow all of them there is a $50 fine. Before checkout guests must follow a list which includes bagging all trash then taking it to the end of the driveway and putting it in a trash can. Additionally, guests must strip the bed and put the sheets and any used towels in a hamper. Advertised price was $92 per night but additional fees and taxes take the price to about $150 per night. There is nothing of note nearby so guests must drive everywhere so I will be staying elsewhere next time. I rarely write reviews but this time I felt it was necessary.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay!
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend stay

Very comfortable room, if a little small. Service was very good.
Stayed 3 nights in Sep 2024

10/10 Excellent

deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay, staff was extremely helpful. Small but just enough for two people, clean. Well lit parking and right at your room so felt safer than some of the hotels I've stayed in where you are carrying your belongings across parking lots. Will definitely be back, it was just right for a beautiful weekend visiting close by Harper's Ferry and Shepherdstown. Can't wait to return
Stayed 2 nights in Oct 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, room comfort

Boho charm

The Knoll was a fantastic get away, the room was as expected and beyond clean, they are small rooms but believe me it was a a hidden gem and a great getaway. The owners did an amazing job revamping this place and I believe all the rooms have their own theme. Ours was Boho, I fell in love with its charm and character. It was vey quite and no stress, I would recommend this highly for a couples get away.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful host & place

Let me say this. Ms.Debbie the host was super awesome. She stayed in contact with me as soon as I checked in & out.. I recommend this place anybody. Literally close to everything. I love the peace and quiet. I will stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The Knolls was a really nice alternative to a hotel. The price was excellent and the service was top notch.
Stayed 3 nights in Jul 2024