Martell Vacations

I stayed at the Sterling Hotel for one night. I stayed in the deluxe queen room. My room was at best decent. The room was in need of a better cleaning, better decor, had some chips and dents, the TV didn't have anything to access to watch anything, staff isn't around after 4pm, and I think that they can do better! I couldn't get the jet on the Jacuzzi tub to turn on and I texted the number that was given and got no response. They didn't acknowledge my text at all during my stay. It would be helpful if staff was available for at least a few hours during the evening time to help customers. When I checked in they should have included instructions on the Jacuzzi tub. They say that they are operating like a bed and breakfast when there is NO breakfast. Coffee was available in the lobby and in the room. I think they could have spared a few more k-cups for the Keurig and I had to go down to the lobby to get more coffee. They could have included sugar too! I also think they should have included a lamented sheet or binder of restaurants and things to do nearby. It would have made my stay easier to navigate. I'm disappointed in the lack of service. I really believe that they can do better!!!

This was a generic, roadside motel with a breakfast included. We had not expected anything fancy. Our room consisted of a king size bed on one side and a sitting area with a small sofa and chair on the other side. On the plus side, the bed was very comfortable, and there were a number of pillows to choose from. Also the desk staff was competent and friendly. On the negative side, there was very little space in our room between the bed and the window, so that walking to the bathroom in the middle of the night was a bit treacherous. In addition the air conditioning was somewhat old fashioned in that there was a unit right under the window and no way to turn the vents to avoid blowing right on the bed. I don't believe that anyone ever dusted the window sill as there was a thick layer of dirt on it. The worst part of our stay was the breakfast, which began at 6 AM. We arrived at 7:15, and they were out of scrambled eggs. When I asked the attendant to replenish the tray, he shook his head affirmatively. Subsequently when the tray was not refilled after about 15 minutes, he told another guest that there were no more eggs. The rest of the fare was sparse and uninspiring. A part of the value of the accommodation was the breakfast, which we did not get.

Hospitality, very clean, accessible to restaurants and shopping

Clean room & nice staff

Great location and was great for my sons volleyball team.