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Mama Shelter Marseille

Property class: 3

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Photo gallery for Mama Shelter Marseille

An outdoor dining area with tables, chairs, and a variety of plants. - Mama Shelter Marseille (Marseille)
A hotel room with two beds, a desk, a chair, a wardrobe, and a mirror. - Mama Shelter Marseille (Marseille)
A hallway with a patterned floor, doors numbered 216 and 218, and a bright light at the end. - Mama Shelter Marseille (Marseille)
A restaurant with tables and chairs, a bar area, and a stage for performances. - Mama Shelter Marseille (Marseille)
A rooftop garden with various potted plants arranged on a red and blue striped floor. - Mama Shelter Marseille (Marseille)
Located close to Cours Julien and Musée Cantini, Mama Shelter Marseille provides a terrace, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a restaurant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Large Mama Twin

A hotel room with a bed, a desk, a chair, a guitar, a closet with clothes, and a window with curtains.

Large Mama Twin

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Medium Mama Double

A hotel room with a bed, two pillows with cartoon characters, a window with curtains, and a view of buildings outside.

Medium Mama Double

9.2 out of 10
Wonderful
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Mama Double

A hotel room with a bed, pillows with cartoon characters, a window with blinds, and a wall-mounted basket shelf.

Small Mama Double

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Large Mama Double

A hotel room with a large bed, a desk, and a mirror.

Large Mama Double

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (XXL Mama)

A hotel room with a bed, a bathroom with a glass-enclosed shower, and a wardrobe with shelves.

Family Room (XXL Mama)

  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room (Large Mama)

A hotel room with a bed, bedside table, lamp, chair, and a small desk with a tablet and camera.

Family Room (Large Mama)

  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Medium Mama Double, Accessible

A hotel room with a large bed, a desk, a chair, a wardrobe, and a wall with motivational text.

Medium Mama Double, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Marseille, Mama Shelter Marseille is in the city center. Musée Cantini and Museum of European and Mediterranean Civilisations are cultural highlights, and some of the area's notable landmarks include Cours Julien and Notre-Dame de la Garde. Looking to enjoy an event or a game while in town? See what's going on at Velodrome Stadium. Visit our Marseille travel guide
Map
64 Rue de la Loubiere, Marseille, Bouches-du-Rhone, 13006

What's nearby

  • A bakery with a checkered floor and a chandelier.
    La Canebiere
    12 min walk - 0.7 miles
  • A large cathedral with a prominent tower and dome, surrounded by a spacious plaza with people.
    Notre-Dame de la Garde
    9 min drive - 1.8 miles
  • Cours Julien
    6 min walk - 0.4 miles
  • Place Castellane
    11 min walk - 0.6 miles
  • Le Panier
    9 min drive - 2.0 miles

Getting around

  • Baille Station
    5 min walk
  • Arenc Le Silo Tram Station
    6 min drive
  • Marseille - Provence Airport (MRS)
    40 min drive

Restaurants

  • La Dame du Mont
    6 min walk
  • Morrison's
    5 min walk
  • Cafe La Muse
    6 min walk
  • Little pub
    6 min walk
  • La Restanque
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 19 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 21 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite premium channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Mama Shelter Marseille pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 19 per day. Limited spots are available.

What time is check-in at Mama Shelter Marseille?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mama Shelter Marseille?

Check-out is at noon. Late check-out is available for EUR 20 (subject to availability).

Where is Mama Shelter Marseille located?

Located in 6th Arrondissement, this hotel is within a 15-minute walk of Cours Julien and Musée Cantini. Notre-Dame de la Garde and Le Prado are also within 2 mi (3 km). Baille Station is 5 minutes by foot and Notre Dame du Mont Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mama Shelter Marseille Reviews

9.0

Wonderful

9.4

Cleanliness

7.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 308 out of 492 reviews
Rating 8 - Good. 137 out of 492 reviews
Rating 6 - Okay. 32 out of 492 reviews
Rating 4 - Poor. 7 out of 492 reviews
Rating 2 - Terrible. 8 out of 492 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, staff were great.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Charming bar dining and terrace.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Funky, cool hotel in a great location
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and chic place!
Stayed 10 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel/concept - we're planning to try others

All staff really went out of their way to help us to plan our stay in Marseille. Great food and we were not made to feel at all rushed, even though we did not check in until 10pm+
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great neighborhood restaurants

Cool vibe throughout. Neighborhood was about 20-30 minute walk from the Vieux Porte and major tourist attractions. Neighborhood had some great local restaurants. Breakfast was very good.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms with access to the great hotel restaurant at all hours. Best meal we had in Marseille was a dinner at the hotel. Fantastic breakfast buffet. Fun and vibrant decor. Short walk to Old Port and most of Marseille. Staff very friendly and able to help us in English. We highly recommend Mama Shelter!
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

We stayed in Mama's in Paris during our trip as well and unfortunately one will compare. Mama's in Paris is located in an amazing area, beautiful patio with a great restaurant and wonderful menu. The menu in Marseille was limited but the food was great.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good, room was comfortable and clean. Decent location a few minutes from a metro stop and some cafes restaurants and bars. Smooth check in and out Would recommend
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad. Lots of screens with cartoons, if that’s your thing.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room!
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Property conditions & facilities
Top
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool. Location not so good.
Stayed 3 nights in Sep 2023
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Reasonable price

The room wasn't very clean with some hair in the basin and on bed duvet. Breakfast brioche was dry. However the location was nice, and the staffs were friendly. I believe it's still nice overall for the price.
Stayed 2 nights in Jun 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

All my baggage was stolen in this hotel

After checking out on July 29th, I left my baggage with the hotel crew to explore Marseille, before leaving to another city. When I returned the hotel, my baggage and backpack had disappeared, and the hotel crew did’t know what happened. After the arrival of the security director (I had to insist about his presence) and seeing the security cameras, they find out that a guy entered the hotel, talked to a receptionist that conducted him to the room where all the luggages were stored, than he pointed to my baggage, and the receptionist simply gave him my luggage and my backpack, without any security check (the guy wasn’t even a guest - apparently he entered the hotel to steal baggage). He then walked out the hotel stealing all my belongings. I was then in the first day of my trip with nothing left than the clothes I was wearing. I went to the police station to report the steal, I tracked an iPad that was in my baggage (and saw that it was in the flea market of Marseille), but the only thing the hotel did was offer me a lousy t-shirt “mama loves you”. More than two months have passed and until now nothing has been done and I received no compensation from the hotel. I’m stunned with the lack of security and also with the lack of action from the hotel to at least compensate me somehow. I had to buy a lot of clothes, a new iPad, a valise, a backpack and many other items that were stolen to be able to at least continue with my trip, Besides that, I had to spend hours in shopping, a
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons tout aimé, surtout le personnel très sympathique, accueillant et aidant et la chambre (aménagement, propreté, literie, salle de bain, etc.). Mention également pour le déjeuner exceptionnel. Nous ne pouvons que recommander fortement cet établissement!
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel avec un excellent accueil Bonus : parking avec bornes ! Hyper pratique.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J'ai tout adoré et je recommande vivement !
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil, bien situé, personnel très à l’écoute. Le petit déjeuner top avec de bons produits. À recommander
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel au top, chambre confortable, toujours un super resto, et un emplacement idéal juste à côté de cours julien. A peine plus loin pour aller vers le vieux port.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre propre et fonctionnelle - malheureusement côté rue et un peu bruyante
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le seul bémol serait pour le p'ti déj, la salade de fruits pourrait être "maison". Là, cela n'a pas grand intérêt. Sinon très bien, les repas ou la chambre. Et le personnel est aussi très agréable.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très accueillant Bien situé
Stayed 2 nights in Apr 2026