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Mama Shelter Marseille

3.0 star property

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Photo gallery for Mama Shelter Marseille

Restaurant - Mama Shelter Marseille (Marseille)
Room amenity - Mama Shelter Marseille (Marseille)
Terrace/patio - Mama Shelter Marseille (Marseille)
A restaurant with wooden tables, benches, and colorful patterned carpet. - Mama Shelter Marseille (Marseille)
Hallway - Mama Shelter Marseille (Marseille)
Located close to Cours Julien and Musée Cantini, Mama Shelter Marseille provides a terrace, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a restaurant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Large Mama Twin

A hotel room with two beds, a desk, a chair, a wardrobe, and a window with curtains.

Large Mama Twin

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Medium Mama Double

Premium bedding, in-room safe, desk, soundproofing

Medium Mama Double

9.2 out of 10
Wonderful
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Small Mama Double

A hotel room with a bed, a chair, a TV, and a wardrobe.

Small Mama Double

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Large Mama Double

A hotel room with a large bed, a desk with a chair, a mirror, and a window with curtains.

Large Mama Double

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room (XXL Mama)

Premium bedding, in-room safe, desk, soundproofing

Family Room (XXL Mama)

  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room (Large Mama)

Premium bedding, in-room safe, desk, soundproofing

Family Room (Large Mama)

  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Medium Mama Double, Accessible

Medium Mama Double, Accessible | Premium bedding, in-room safe, desk, soundproofing

Medium Mama Double, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Marseille, Mama Shelter Marseille is in the city center. Musée Cantini and Museum of European and Mediterranean Civilisations are cultural highlights, and some of the area's notable landmarks include Cours Julien and Notre-Dame de la Garde. Looking to enjoy an event or a game while in town? See what's going on at Velodrome Stadium. Visit our Marseille travel guide
Map
64 Rue de la Loubiere, Marseille, Bouches-du-Rhone, 13006

What's nearby

  • La Canebiere
    La Canebiere
    12 min walk - 0.7 miles
  • Velodrome Stadium
    Velodrome Stadium
    7 min drive - 2.2 miles
  • Cours Julien
    6 min walk - 0.4 miles
  • Marseille Opera House
    14 min walk - 0.8 miles
  • Le Panier
    9 min drive - 2.0 miles

Getting around

  • Baille Station
    5 min walk
  • Arenc Le Silo Tram Station
    6 min drive
  • Marseille - Provence Airport (MRS)
    40 min drive

Restaurants

  • Mo:Stera
    4 min walk
  • Romy
    5 min walk
  • Copains
    3 min walk
  • Razzia
    6 min walk
  • Labo N Heure
    6 min walk

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  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 19 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 21 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Mama Shelter Marseille pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 19 per day. Limited spots are available.

What time is check-in at Mama Shelter Marseille?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mama Shelter Marseille?

Check-out is at noon. Late check-out is available for EUR 20 (subject to availability).

Where is Mama Shelter Marseille located?

Located in 6th Arrondissement, this hotel is within a 15-minute walk of Cours Julien and Musée Cantini. Notre-Dame de la Garde and Le Prado are also within 2 mi (3 km). Baille Station is 5 minutes by foot and Notre Dame du Mont Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mama Shelter Marseille Reviews

9.0

Wonderful

9.4

Cleanliness

7.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 289 out of 469 reviews
Rating 8 - Good. 136 out of 469 reviews
Rating 6 - Okay. 30 out of 469 reviews
Rating 4 - Poor. 7 out of 469 reviews
Rating 2 - Terrible. 7 out of 469 reviews

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, staff were great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rachel

Liked: Property conditions & facilities
Funky, cool hotel in a great location
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Campos

Liked: Cleanliness, staff & service, property conditions & facilities
Charming bar dining and terrace.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and chic place!
Stayed 10 nights in Aug 2024
Verified

10/10 Excellent

Susan Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel/concept - we're planning to try others

All staff really went out of their way to help us to plan our stay in Marseille. Great food and we were not made to feel at all rushed, even though we did not check in until 10pm+
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great neighborhood restaurants

Cool vibe throughout. Neighborhood was about 20-30 minute walk from the Vieux Porte and major tourist attractions. Neighborhood had some great local restaurants. Breakfast was very good.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms with access to the great hotel restaurant at all hours. Best meal we had in Marseille was a dinner at the hotel. Fantastic breakfast buffet. Fun and vibrant decor. Short walk to Old Port and most of Marseille. Staff very friendly and able to help us in English. We highly recommend Mama Shelter!
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Melanie

We stayed in Mama's in Paris during our trip as well and unfortunately one will compare. Mama's in Paris is located in an amazing area, beautiful patio with a great restaurant and wonderful menu. The menu in Marseille was limited but the food was great.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad. Lots of screens with cartoons, if that’s your thing.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Njaal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room!
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Casisa

Liked: Property conditions & facilities
Top
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

KAZUSHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool. Location not so good.
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Eunbi

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Reasonable price

The room wasn't very clean with some hair in the basin and on bed duvet. Breakfast brioche was dry. However the location was nice, and the staffs were friendly. I believe it's still nice overall for the price.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Straordinario hotel! Bellissimo il design della camera: letto al centro della stanza con la testiera del letto luminosa regolabile, televisore connesso alle piattaforme streaming, bagno con doccia immensa, perfino una mini cucina all'ingresso (con acquaio, frigo, forno microonde e bollitore)! Nella hall il personale è gentilissimo e c'è anche a disposizione un dispenser con acqua aromatizzata per riempire la propria borraccia prima di uscire o da bere appena rientrati. La posizione è un po' decentrata rispetto al porto vecchio, la stazione metro più vicina dista più di 10 minuti a piedi ma tutto sommato le qualità superano questi piccoli difetti. Ma sopra a tutto, però, è la colazione la cosa più straordinaria: IMPERDIBILE! Lo Chef presente nella cucina a vista ti prepara le omelette come vuoi, il pane è fresco dal loro forno, come anche le crêpe e la straordinaria torta Pudding. C'è una sezione incredibile di formaggi, frutta fresca, insalata e il tè lo prepari in foglia con la teiera tipo Samovar. Ma per la prima volta in vita mia ho trovato in un hotel l'estrattore per preparami una centrifuga fresca con frutta e verdura!!! Il tutto in un meraviglioso spazio colorato come un salotto turco e con un incredibile soffitto in ardesia (lavagna) tutto scritto e disegnato. Non so se tornerò a Marsiglia, ma sicuramente vorrei tornare in questo Hotel!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Anne-Sophie

Liked: Cleanliness, staff & service, amenities
Chambre sympa, message accueil pour anniversaire très chouette, parking payant mais très pratique vu le quartier, on y retournera
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Brice

Liked: Cleanliness, amenities
Réservation faite sur Hotels.com (7 nuits) A l'arrivée une empreinte bancaire est demandée. 50 euros par nuit soit 350€. L'empreinte ne me gène pas mais le principe d’un montant obligatoire est très désagréable. La jeune fille de l’accueil répète qu’elle ne fait pas le règlement…
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

VERONIQUE

Liked: Cleanliness, staff & service, amenities
Le personnel est très accueillant, disponible et efficace. La chambre est agréable, originale et confortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Morgane

Liked: Cleanliness, staff & service, amenities
La chambre était impeccable. Le personnel adorable. Nous avons passé un séjour fantastique.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Gerda

Liked: Cleanliness, amenities, property conditions & facilities
De kamer was netjes en schoon. Het personeel was vriendelijk en behulpzaam. De activiteiten in het hotel waren leuk en gezellig. Een klein probleem betrof de t.v. deze raakte steeds disconnected. Maar het personeel was geduldig en behulpzaam om het probleem op te lossen.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super séjour

Super séjour, staff top top top! (De l’accueil au personnel de sécurité, au staff du bar/resto, au personnel d’entretien, tout le monde était adorable !!!), emplacement super pratique, chambre très confortable. Vraiment rien à redire
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service
Disliked: Room comfort
Cet hôtel est très bien situé pour mon travail, le personnel est très serviable. En revanche la rue est très bruyante!! Dommage
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Pierre

Liked: Cleanliness, room comfort
Disliked: Staff & service
J’aime le concept MS. J’aime un peu moins le manque de flexibilité de l’accueil
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Nathalie

Disliked: Staff & service

Nuitee remplacée sur autre hotel last minute !

Hotel choisi car proche lieu conference et pour le parking mais apres achat j'apprends l'impossibilité de reserver une place (?) Nuit annulée last minute par Mama Shelter remplacée certes sur autre hotel mais plus éloigné du lieu de conférence, donc je ne recommande pas car la fiabilité est un élément important surtout pour un sejour professionnel.
Stayed 1 night in Apr 2025