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Hôtel Mercure Marseille Canebière Vieux-Port

4.0 star property
Eco-certified hotel with a 24-hour front desk and a coffee shop

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Business center
Classic Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Classic Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Exterior
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

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Privilege, Room, 1 Double Bed | View from room

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | View from room

Classic Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | View from room

Classic Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
48 La Canebiere, Marseille, 13001

What's nearby

  • Museum of European and Mediterranean Civilisations - 3 min drive - 1.5 miles
  • Les Terrasses du Port - 4 min drive - 2.2 miles
  • Velodrome Stadium - 5 min drive - 2.7 miles
  • Notre-Dame de la Garde - 5 min drive - 2.2 miles
  • Grand Port Maritime de Marseille - 5 min drive - 2.2 miles

Getting around

  • Noailles Station - 3 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 11 min walk
  • Marseille - Provence Airport (MRS) - 25 min drive

Restaurants

  • ‪Bagatel - ‬4 min walk
  • ‪Torréfaction Noailles - ‬1 min walk
  • ‪Bar O Monaco - ‬1 min walk
  • ‪Charly Pizza - ‬1 min walk
  • ‪Chickenville - ‬2 min walk

About this property

Hôtel Mercure Marseille Canebière Vieux-Port

Upscale eco-certified hotel near Museum of European and Mediterranean Civilisations
Located close to La Criee National Theater of Marseille and Notre-Dame de la Garde, Hôtel Mercure Marseille Canebière Vieux-Port provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site local cuisine brasserie, Le Capucin, offers lunch, dinner, and al fresco dining. In addition to a conference center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), a water dispenser, and a front-desk safe
  • Meeting rooms, smoke-free premises, and local meal delivery service
  • An elevator, coworking spaces, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 90 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 21 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Capucin
  • Le Feuillant

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 3 meeting rooms
  • Conference center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 9 and younger eat free breakfast
Rollaway/extra beds are available for EUR 50 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per person, per day
  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 21 per person
  • Nearby parking fee: EUR 21 per day (1640 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and ANCV Chèques-vacances; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Marseille Canebiere Hotel
Mercure Canebiere Hotel
Mercure Canebiere
Hotel Mercure Marseille Canebiere MARSEILLE
MARSEILLE Mercure Marseille Canebiere Hotel
Hotel Mercure Marseille Canebiere
Mercure Marseille Canebiere MARSEILLE
Mercure Canebiere Hotel
Mercure Canebiere
Hotel Mercure Marseille Canebiere MARSEILLE
MARSEILLE Mercure Marseille Canebiere Hotel
Hotel Mercure Marseille Canebiere
Mercure Marseille Canebiere MARSEILLE
Mercure Marseille Canebiere
Mercure Marseille Canebiere Vieux Port MARSEILLE
Mercure Marseille Canebiere Vieux Port Hotel
Mercure Marseille Canebiere Vieux Port Hotel MARSEILLE
Mercure Marseille Canebiere
Mercure Marseille Canebiere
Mercure Marseille Canebiere Vieux Port
Hôtel Mercure Marseille Canebière Vieux-Port Hotel
Hôtel Mercure Marseille Canebière Vieux-Port Marseille
Hôtel Mercure Marseille Canebière Vieux-Port Hotel Marseille

Frequently asked questions

Is Hôtel Mercure Marseille Canebière Vieux-Port pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

What time is check-in at Hôtel Mercure Marseille Canebière Vieux-Port?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hôtel Mercure Marseille Canebière Vieux-Port?

Check-out is at 11:00 AM.

Where is Hôtel Mercure Marseille Canebière Vieux-Port located?

Located in 1st Arrondissement, this eco-certified hotel is within 1 mi (2 km) of La Criee National Theater of Marseille, Museum of European and Mediterranean Civilisations, and Les Terrasses du Port. Notre-Dame de la Garde and Calanques National Park are also within 6 mi (10 km). Noailles Station and Vieux-Port Station are within a 5-minute walk.

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Hôtel Mercure Marseille Canebière Vieux-Port Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 159 out of 307 reviews
Rating 8 - Good. 109 out of 307 reviews
Rating 6 - Okay. 19 out of 307 reviews
Rating 4 - Poor. 7 out of 307 reviews
Rating 2 - Terrible. 13 out of 307 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Naren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the Proximity to the harbour, staff were very friendly, helpful and accommodating, room - adequate in size, cleanliness and quality,,location of the property is rather unimpressive which I guess is typical of any other downtown areas
Stayed 6 nights in May 2025

10/10 Excellent

Cengizhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and breakfast

Location is amazing. It can be choosen even just for the breakfast, very delicious and satisfactory breakfast. Rooms are small but okey.
Stayed 4 nights in Dec 2024

10/10 Excellent

Shirin

Liked: Cleanliness, staff & service, property conditions & facilities
I had the best experience with the staff. They were super friendly and polite. no matter how often you asked them something they would pause whatever job they were doing on the Pc and they would stand up and talk to you and tried to help. That what mattered to me more. The Breakfast options were birilliant. I was staying in many 4star hotels in France, No of them offeres this breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to walk around. Little difficult if you are trying to catch an Uber. Hotel is nice.
Stayed 2 nights in Sep 2024

8/10 Good

Declan

Liked: Cleanliness, staff & service, property conditions & facilities
Good all round hotel - excellent breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the old port area of Marseille, a very quick easy walk to get there. The hotel staff were very friendly, excellent overall. I would not hesitate to stay here again or to recommend it to anyone else.
Stayed 1 night in Nov 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within easy walking distance of Vieux Port and most of the main tourist attractions. The room itself has all the essentials. My boyfriend and I stayed here during Christmas and New Year's, so adding breakfast to the reservation came in handy especially when other places were closed. We had one minor issue when our key card wasn't working, but the staff were very helpful with letting us into our room when we needed it and trying to get the issue fixed quickly. We enjoyed our stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Nantika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel at Marseille

The hotel is conveniently located near to the train station and metro and its very clean.
Stayed 5 nights in Apr 2024

10/10 Excellent

CAMMIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. The staff was lovely . We truly appreciated how well the air conditioning worked as it was quite hot during our stay .
Stayed 1 night in Aug 2024

8/10 Good

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, close to train station and old port. Cosy room with air conditioning.
Stayed 1 night in Jul 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to Port
Stayed 1 night in Jun 2023

10/10 Excellent

CAMMIE

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel . It was very clean and comfortable. The air conditioner worked very well which we were grateful for as it was quite hot during our stay . We didn’t feel truly safe in the area outside however that it’s not the fault of the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great city hotel with parking garage about a 15 minute to the hotel. Old port section of town about a 15 minute way away as well.
Stayed 1 night in Jun 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything
Stayed 4 nights in Mar 2024

10/10 Excellent

Robert Seubert

Great location, five minute walk to the port. Fine breakfast. Very helpful front desk staff. Nice room with all necessities: safe, fridge, small table, roomy bathroom. Would stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful spot

Beautiful hotel with great amenities. Shower was excellent, bed comfy, had a mini fridge, good AC, a safe was in the room. The only downside was that the area was a little sketchy at night. But a great market was behind the hotel each morning to find spices, msemen, and fresh produce.
Stayed 2 nights in Jul 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff team. Good food. Key card entry- very safe
Stayed 1 night in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the centre of town on the La Canebière and a few hundred meters to the harbour. I had some issues with external noise due to high winds being on the top floor that stopped me getting any sleep and an AC duct that fell in to the room but the staff were quick to rectify things and I was moved to another better room. Things happen, its the way the team responds that makes the difference.
Stayed 5 nights in Nov 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great stay. Room was cleaned and comfortable. We had an issue one night were the AC stopped working for some rooms but it was fixed quickly. Location is good walking distance to port and restaurants.
Stayed 3 nights in Sep 2022

10/10 Excellent

shaosong

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The stuff are very nice and helpful.
Stayed 3 nights in Jul 2022

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located with 3 minute walk to Metro station. It is also close to major attractions and train station. We found an issue with our room but hotel resolved it quickly. Excellent customer service!
Stayed 3 nights in Feb 2024

6/10 Okay

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, noisy room and poor location

Nice hotel, but the area around the hotel is not good. Marseilles city centre does not feel safe. The room was nice, but not practical. There is very little storage space for clothes and the windows are not sound proof. Was woken each morning at 6am by street noise.
Stayed 2 nights in Sep 2024

8/10 Good

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for 2 days, great location, very near by all major attractions and public transportation. Room is clean but no air ventilation due to it’s not summer. Be better to have some air circulation.
Stayed 2 nights in Mar 2024

8/10 Good

Neil Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect hotel for us in terms of style, staff and location. The room was lovely, the staff were brilliant and The breakfast was great. Location is ideal as its close to the bus station and the port. I didnt know anything about having to pay a £150 deposit up front, if you are low on money/budgeting this could be problematic. The street istelf doesnt feel too safe of an evening which is no fault of the hotel but we loved that you have to use your key card to gain entry to the building. I'd definitely stay here again. But I dont see any reason to take a deposit. Just take the card details like every other hotel. Overall a very stylish hotel
Stayed 3 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absence of professional laundry service was a negative which was unusual for a property with a 4 Star rating. Otherwise all very positive. A very helpful General Manager.
Stayed 3 nights in Jun 2024