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Best Western Plus Hotel La Joliette

Property class: 4

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Photo gallery for Best Western Plus Hotel La Joliette

The Best Western Hotel La Joliette facade with flags, entrance doors, and potted plants. - Best Western Plus Hotel La Joliette (Marseille)
A bar area with a glass display case, hanging wicker lamps, and a potted plant. - Best Western Plus Hotel La Joliette (Marseille)
A buffet area with various food items and condiments, illuminated by modern pendant lights. - Best Western Plus Hotel La Joliette (Marseille)
A modern indoor pool with stone walls and recessed lighting. - Best Western Plus Hotel La Joliette (Marseille)
A spacious hallway with modern furnishings, including a sofa and two chairs, and decorative wall art. - Best Western Plus Hotel La Joliette (Marseille)
Located close to Les Terrasses du Port and Museum of European and Mediterranean Civilisations, Best Western Plus Hotel La Joliette provides a terrace, a library, and dry cleaning/laundry services. For some rest and relaxation, visit the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Comfort Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a wardrobe, and a bathroom visible through an open door.

Comfort Room, 1 Queen Bed

8.0 out of 10
Very good
(13 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Room, 1 Queen Bed

A neatly made bed with a white duvet and a cream-colored pillow, a black lamp on a bedside table, and a teal curtain partially drawn to the side.

Superior Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Terrace (Twin bed on request)

A balcony with a woven screen, two metal chairs, a small table, and potted cacti.

Deluxe Room, 1 Queen Bed, Non Smoking, Terrace (Twin bed on request)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request)

A hotel room with a large bed, a round table, two chairs, and a view of the hallway.

Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request)

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Family Room, 1 Queen Bed, Non Smoking, Mezzanine (Living Room;with Sofabed)

A modern loft bedroom with a skylight, a wooden staircase, and a view of the adjacent room.

Family Room, 1 Queen Bed, Non Smoking, Mezzanine (Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

APARTMENT DELUXE

  • Sleeps 10
  • Free wired internet

Bed in dormitory STANDARD

  • Sleeps 1
  • Free wired internet

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4
  • Free wired internet

About the neighborhood

Located in Old Port of Marseille, a neighborhood in Marseille, Best Western Plus Hotel La Joliette is in a shopping district and by the sea. Grand Port Maritime de Marseille and Marseille Provence Cruise Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Les Terrasses du Port. Looking to enjoy an event or a game while in town? See what's going on at Velodrome Stadium. Visit our Marseille travel guide
Map
49 Avenue Robert Schuman, Marseille, Bouches-du-Rhone, 13002

What's nearby

  • A historical building with a dome and arched windows.
    La Vieille Charite
    5 min walk - 0.3 miles
  • A modern building with intricate metalwork and lights, a dock with boats, and a calm waterfront at sunset.
    Museum of European and Mediterranean Civilisations
    13 min walk - 0.7 miles
  • A harbor with boats, historic buildings, and a hill with a tower in the background.
    Grand Port Maritime de Marseille
    14 min walk - 0.8 miles
  • Les Terrasses du Port
    3 min walk - 0.2 miles
  • Le Panier
    8 min walk - 0.5 miles

Getting around

  • Joliette Station
    1 min walk
  • Arenc Le Silo Tram Station
    14 min walk
  • Marseille - Provence Airport (MRS)
    18 min drive

Restaurants

  • McDonald's
    3 min walk
  • Gilberte & Marguerite
    3 min walk
  • Burger King
    2 min walk
  • Café Le Major
    5 min walk
  • Frisch Süßes - Berliner Kebap
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 30 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Grab bar in shower (28 inches high)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Built in 2011
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Nearby parking fee: EUR 30 per day (525 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires full payment at check-in.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 10:00 PM

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Best Western Plus Hotel La Joliette have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Best Western Plus Hotel La Joliette pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 10 lbs per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Best Western Plus Hotel La Joliette?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Plus Hotel La Joliette?

Check-out is at 11:00 AM.

Where is Best Western Plus Hotel La Joliette located?

Located in Old Port of Marseille, this hotel is within 1 mi (2 km) of Les Terrasses du Port, Museum of European and Mediterranean Civilisations, and Grand Port Maritime de Marseille. Timone Hospital and Parc Chanot Convention and Exhibition Center are also within 3 mi (5 km). Joliette Station is only a 2-minute walk and Jules Guesde Station is 9 minutes.

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Reviews

Best Western Plus Hotel La Joliette Reviews

8.4

Very Good

9.0

Cleanliness

8.0

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 192 out of 423 reviews
Rating 8 - Good. 155 out of 423 reviews
Rating 6 - Okay. 48 out of 423 reviews
Rating 4 - Poor. 16 out of 423 reviews
Rating 2 - Terrible. 12 out of 423 reviews

Reviews

Verified review

8/10 Good

Eacham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. The hotel is being renovated and so there are workman on site but it didn’t interrupt our stay.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Shanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful reception staff. Good location, near several local attraction sites and transportation.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service
It was under construction to be fair, location is great though, staff was welcoming and very helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very walkable
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely pool, very clean, room a bit snug, bed terrific
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel. It is nice and well located for easy walking to tourist activities. The breakfast buffet was fantastic and a highlight.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Jingjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and comfortable, perfect breakfast
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this hotel. Very convenient to restaurants, shopping and historic areas of downtown. Highly recommended!
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hugo on reception made us very welcome. Lovely spacious room.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located and comfy

Great place to start a few days, they offer all services and staff is really nice and helpful.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick and easy. Eva at reception was great! Lived our upgraded room!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful receptionist
Stayed 2 nights in May 2025
Verified review

8/10 Good

KRISTEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice accommodations

Area was difficult to navigate and very busy. Restaurants were closed early and choices were limited. Staff was very friendly and attentive and hotel was very nice as was breakfast option.
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Helen

Disliked: Staff & service, property conditions & facilities
too far from main attractions. Odd facility. Room was outdated and not very clean. Breakfast was good, however
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Clay

Liked: Staff & service, amenities, property conditions & facilities
We drove in from Nice, late at night. GPS wasn't giving exact location, so I called the hotel The night manager was very helpful in guiding us to the right place. Our room was very comfortable. All of the staff were friendly and helpful. Hotel is located within walking distance of the Old Port and La Panier areas. Parking garage ($$$) is located a street over, but we were able to load and unload the car in front of the hotel. We didn't have the breakfast buffet, but it smelled wonderful.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Mehmet Emre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended in overall

Staff are excellent. Location is ok, some walking required to the old dock. The only issue is the intense smell from german kebab places adjacent to the hotel. Room 510 was very good and comfortable (if only there was places to enable drying towels and stuff). Pool is small but a good opportunity to refresh after a long day in Marseille. They keep the luggages in a room near the desk, which saved us big time! Special thanks to dear Tanguy.
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and Service are Great

The hotel is in a good location, the metro stop and Sant Charles station are nearby. There are shops and restaurants nearby and walkable as well. The room was comfortable and clean, with a good amount of storage shelves for clothing. The shower setup was odd. The shower head faced outward toward the door with a small glass pane in place that did not stop water. It was very tricky to shower without completely flooding the small bathroom floor.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Lindsi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and the indoor pool was great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mikkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in May 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’d stay again!
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Would highly recommend. Great location, large, clean rooms and an amazingly friendly staff.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Mikkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place nice personal
Stayed 1 night in May 2025
Verified review

8/10 Good

Robbiul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful , and willing to help.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Steven

Great place 15 mins from the harbour
Stayed 2 nights in Sep 2023