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Sure Hotel by Best Western Gemenos en Provence

3.0 star property
Business travelers find the perfect balance at this peaceful retreat with a beautiful terrace for relaxation and convenient access to local attractions

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Photo gallery for Sure Hotel by Best Western Gemenos en Provence

Daily buffet breakfast for a fee - Sure Hotel by Best Western Gemenos en Provence (Gemenos)
Daily buffet breakfast for a fee - Sure Hotel by Best Western Gemenos en Provence (Gemenos)
Reception - Sure Hotel by Best Western Gemenos en Provence (Gemenos)
Reception - Sure Hotel by Best Western Gemenos en Provence (Gemenos)
Comfort Room, 1 Queen Bed, Non Smoking, Terrace | Desk, laptop workspace, iron/ironing board, free WiFi - Sure Hotel by Best Western Gemenos en Provence (Gemenos)
Located in the business district, Best Western Gemenos en Provence offers a peaceful escape with a charming garden and scenic terrace. Guests appreciate amenities like in-room WiFi, dry cleaning, conference facilities, and express check-in.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Room, 1 Queen Bed, Non Smoking, Terrace

Comfort Room, 1 Queen Bed, Non Smoking, Terrace | Desk, laptop workspace, iron/ironing board, free WiFi

Comfort Room, 1 Queen Bed, Non Smoking, Terrace

9.2 out of 10
Wonderful
(15 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Terrace

Executive Room, 1 King Bed, Non Smoking, Terrace | Desk, laptop workspace, iron/ironing board, free WiFi

Executive Room, 1 King Bed, Non Smoking, Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Comfort Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Located in Gemenos, Sure Hotel by Best Western Gemenos en Provence is in the business district and near a boardwalk/promenade. The area's natural beauty can be seen at Calanques National Park and Cassis Beach. Looking to enjoy an event or a game? See what's going on at Circuit Paul Ricard or Velodrome Stadium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Gemenos travel guide
Map
250 Avenue Du Chateau De Jouques, Gemenos, Bouches-du-Rhone, 13420

What's nearby

  • Sainte-Baume Regional Natural Park
    Sainte-Baume Regional Natural Park
    6 min walk - 0.4 miles
  • The beautiful town of Cassis in the French Riviera photographed during a clear morning
    Cassis Beach
    19 min drive - 10.4 miles
  • racetrack south of France panoramic large aerial view sunset
    Circuit Paul Ricard
    22 min drive - 14.3 miles
  • Velodrome Stadium
    Velodrome Stadium
    41 min drive - 15.1 miles
  • Santons Maryse Di Landro Museum
    3 min drive - 1.8 miles

Getting around

  • La Penne-sur-Huveaune Station
    9 min drive
  • Marseille - Provence Airport (MRS)
    44 min drive

Restaurants

  • Buffalo Grill
    1 min walk
  • Alinéa Resto
    4 min drive
  • Le Clos
    3 min drive
  • Chez Marius
    4 min drive
  • La Magdeleine - Mathias Dandine
    5 min drive

About this property

Sure Hotel by Best Western Gemenos en Provence

Hotel in the business district
You can look forward to a terrace, a garden, and dry cleaning/laundry services at Sure Hotel by Best Western Gemenos en Provence. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and conference space.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Multilingual staff, a front-desk safe, and luggage storage
Room features
All guestrooms at Sure Hotel by Best Western Gemenos en Provence feature perks such as 24-hour room service and laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 101-cm flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 6 to 9.90 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 592 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 101-cm flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.02 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 6 to 9.90 per person
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Bed Gemenos
Best Western Hotel Bed Gemenos
Best Western Gemenos
Gemenos Best Western
Best Western Bed Hotel Gemenos
Best Western Bed Hotel
Best Western Bed
Best Western Gemenos en Provence Hotel
Best Gemenos Florette Gemenos
Best Western Gemenos en Provence
Best Western Gémenos Villa Florette Hotel
Best Western Gémenos Villa Florette Gemenos
Best Western Gémenos Villa Florette Hotel Gemenos

Frequently asked questions

Is Sure Hotel by Best Western Gemenos en Provence pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Sure Hotel by Best Western Gemenos en Provence?

Check-in start time: 4 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Sure Hotel by Best Western Gemenos en Provence?

Check-out is at 11 AM.

Where is Sure Hotel by Best Western Gemenos en Provence located?

Situated in the business district, this hotel is 0.7 mi (1.2 km) from Sainte-Baume Regional Natural Park and 2.8 mi (4.6 km) from Marcel Pagnol House. French Foreign Legion Museum and Château de la Buzine are also within 9 mi (15 km).

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Reviews

Sure Hotel by Best Western Gemenos en Provence Reviews

8.2

Very Good

8.6

Cleanliness

6.8

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 126 out of 306 reviews
Rating 8 - Good. 122 out of 306 reviews
Rating 6 - Okay. 29 out of 306 reviews
Rating 4 - Poor. 18 out of 306 reviews
Rating 2 - Terrible. 11 out of 306 reviews

Reviews

Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was just there for a night, but the hotel was lovely and the staff very friendly
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well sized room, nice breakfast, wonderful staff!
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Segundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service awesome front desk the man and the lady are very friendly and helpful, housekeeping work fantastic, very clean!!!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Forough

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

MITCHELL

Disliked: Amenities
Room … cleaning staff …
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

marie-laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Glenn

Disliked: Property conditions & facilities
Bathroom mouldy and damp smelling. Limited hot water when showering
Stayed 3 nights in Jul 2023
Verified

4/10 Poor

Angela

Liked: Cleanliness

Awful location

The hotel is fine in terms of most things. It says 3 star and that is what you get. However the location is terrible. You have to get a bus and a train to get to most places. We would have used local tacos but there weren’t any! We were given a contact of a chauffeur driven Mercedes by the hotel. Unfortunately it cost us 65 euros each way to go to aubagne which is only a few km away. It is in the middle of an industrial estate and we got the bus back one night but it was quite scary walking back in the dark as it’s not well lit on the 10 min walk back to the hotel. Wouldn’t stay there again.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, safe location, close to Cassis.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très accueillant et souriant chambre spacieuse, rien à redire; rapport qualité/ prix très correct C’est un hôtel que je recommande sans hésitation
Stayed 1 night in Jan 2026
Verified

6/10 Okay

ERIC

Liked: Staff & service
Chambre pas terrible habituellement beaucoupieux
Stayed 1 night in Jan 2026
Verified

8/10 Good

Marie-Dominique

Liked: Cleanliness, staff & service
Le personnel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, amenities
Personnel accueillant et réactif (première chambre avec une invasion de fourmis changement de chambre immédiate) Petit déjeuner complet et diversifié Petit soucis d’insonorisation
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities
Tout était parfait
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Renaud

Liked: Cleanliness, staff & service, amenities
Chambre propre, fraîche et agréable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, amenities
Super hôtel calme , accueillant et propre. Machine à café et bouilloire dans la chambre top. Bon séjour
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Sejour et personnel, impeccable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marie Odile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Produit frais au petit déjeuner et parking gratuit et sécurisé
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J avais demander avec terrasse mais c etais sans! Les voisins en haut faisait beaucoup de bruits !!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il faisait très chaud dans les chambres, impossible de baisser le chauffage. Il manquait une serviette de bain dans la chambre familiale.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Stefania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto bene, utile il balconcino fuori :)
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au top :)
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Fatima

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Dommage pas à l’écoute des clients.

Je me suis rendu à cet hôtel et je suis très déçu du comportement de l’hôte. Il me donne une chambre derrière l’accueil. Je lui demande de me changer de chambre car je suis sensible au bruit, il me répond ne vous inquiétez pas, l’hôtel est calme il n’y a pas grand monde. Je lui dis vu que l’hôtel est vide donnez moi une autre chambre au lieu de me mettre dans le hall d’entrée. Il me répond : Non. Toute la soirée je l’ai entendu rigoler avec son collègue au moment de la relève et j’ai participé toute la matinée l’organisation du petit déjeuner et les départs des clients. Très mauvaise expérience. Sinon pour l’hôtel rien à signaler de particulier, un peu vieillot mais propre.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

마르세유와 떨어진 그냥 숙박시설

마르세유와 떨어진 외진 곳에 위치하여 식사를 비롯한 숙박외에는 다른 것을 할 것이 없음. 다만 무료 주차가 가능
Stayed 1 night in Jul 2025
Verified

8/10 Good

eric

Liked: Cleanliness, staff & service, amenities
Très bon accueil et check in à 15h au lieu de 16H. Surclassement en chambre familiale ! Hôtel très vétuste et en dessous d'autres best western.... Une rénovation des chambre semble nécessaire.
Stayed 1 night in Jul 2025