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Sure Hotel by Best Western Gemenos en Provence

Property class: 3

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Photo gallery for Sure Hotel by Best Western Gemenos en Provence

A kitchen with a fruit bowl, bread, and flowers. - Sure Hotel by Best Western Gemenos en Provence (Gemenos)
A hotel room with a bed, a chair, a red suitcase, and a hat on the table. - Sure Hotel by Best Western Gemenos en Provence (Gemenos)
A dining area with a table set for two, surrounded by chairs, and a decorative plant centerpiece. - Sure Hotel by Best Western Gemenos en Provence (Gemenos)
A hotel reception area with a large floral mural, a green information board, and a reception desk with a potted plant. - Sure Hotel by Best Western Gemenos en Provence (Gemenos)
A lobby with a grey armchair, a potted plant, a wall-mounted light fixture, and a poster of a car. - Sure Hotel by Best Western Gemenos en Provence (Gemenos)
Consider a stay at Sure Hotel by Best Western Gemenos en Provence and take advantage of a terrace, a garden, and dry cleaning/laundry services. In addition to a bar and conference space, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Room, 1 Queen Bed, Non Smoking, Terrace

A hotel room with a bed, a suitcase, a hat, a bottle of milk, and a banana on a table.

Comfort Room, 1 Queen Bed, Non Smoking, Terrace

9.2 out of 10
Wonderful
(15 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Terrace

A hotel room with a bed, a desk with a computer, a chair, a TV mounted on the wall, and a window with curtains.

Executive Room, 1 King Bed, Non Smoking, Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a bedside table with lamps, a desk, a wardrobe, and a mirror.

Comfort Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with a bed, desk, chair, and a small table with a plant.

Family Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

DOUBLE EXECUTIVE KING BED

  • Sleeps 4

DOUBLE COMFORT

  • Sleeps 4

View all photos for 1 Queen Bed Non-Smoking Comfort Room

A hotel room with a bed, bedside lamps, a desk with a telephone, a mirror, and a wardrobe.

1 Queen Bed Non-Smoking Comfort Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Gemenos, Sure Hotel by Best Western Gemenos en Provence is in the business district and near a boardwalk/promenade. The area's natural beauty can be seen at Calanques National Park and Cassis Beach. Looking to enjoy an event or a game? See what's going on at Velodrome Stadium or Circuit Paul Ricard. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Gemenos travel guide
Map
250 Avenue Du Chateau De Jouques, Gemenos, Bouches-du-Rhone, 13420

What's nearby

  • A butterfly on lavender flowers in a field.
    Sainte-Baume Regional Natural Park
    6 min walk - 0.4 miles
  • A panoramic view of a mountainous landscape with a winding road, dense forests, and a large circular structure in the valley.
    Circuit Paul Ricard
    25 min drive - 15.3 miles
  • A cityscape with a prominent modern building and a mountain range in the background.
    Velodrome Stadium
    41 min drive - 21.7 miles
  • A harbor with boats, historic buildings, and a hill with a tower in the background.
    Grand Port Maritime de Marseille
    50 min drive - 16.7 miles
  • Santons Maryse Di Landro Museum
    3 min drive - 1.8 miles

Getting around

  • La Penne-sur-Huveaune Station
    9 min drive
  • Marseille - Provence Airport (MRS)
    44 min drive

Restaurants

  • Alinéa Resto
    4 min drive
  • Bar de la Pipe
    4 min drive
  • Boulangerie Ange
    3 min drive
  • McDonald's
    4 min drive
  • Quick
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 6 to 9.90 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 592 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 101-cm flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.02 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 6 to 9.90 per person
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Sure Hotel by Best Western Gemenos en Provence pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Sure Hotel by Best Western Gemenos en Provence?

Check-in start time: 4 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Sure Hotel by Best Western Gemenos en Provence?

Check-out is at 11 AM.

Where is Sure Hotel by Best Western Gemenos en Provence located?

Situated in the business district, this hotel is 0.7 mi (1.2 km) from Sainte-Baume Regional Natural Park and 2.8 mi (4.6 km) from Marcel Pagnol House. French Foreign Legion Museum and Château de la Buzine are also within 9 mi (15 km).

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Reviews

Sure Hotel by Best Western Gemenos en Provence Reviews

8.4

Very Good

8.6

Cleanliness

6.8

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 138 out of 328 reviews
Rating 8 - Good. 128 out of 328 reviews
Rating 6 - Okay. 32 out of 328 reviews
Rating 4 - Poor. 19 out of 328 reviews
Rating 2 - Terrible. 11 out of 328 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious and the balcony was a nice addition.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We had a really lovely stay and the staff was amazing!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well sized room, nice breakfast, wonderful staff!
Stayed 5 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was just there for a night, but the hotel was lovely and the staff very friendly
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service awesome front desk the man and the lady are very friendly and helpful, housekeeping work fantastic, very clean!!!
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, safe location, close to Cassis.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Disliked: Amenities
Room … cleaning staff …
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Bathroom mouldy and damp smelling. Limited hot water when showering
Stayed 3 nights in Jul 2023
Verified review

4/10 Poor

Liked: Cleanliness

Awful location

The hotel is fine in terms of most things. It says 3 star and that is what you get. However the location is terrible. You have to get a bus and a train to get to most places. We would have used local tacos but there weren’t any! We were given a contact of a chauffeur driven Mercedes by the hotel. Unfortunately it cost us 65 euros each way to go to aubagne which is only a few km away. It is in the middle of an industrial estate and we got the bus back one night but it was quite scary walking back in the dark as it’s not well lit on the 10 min walk back to the hotel. Wouldn’t stay there again.
Stayed 4 nights in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ya está viejo y no renovado. Los aires acondicionados no enfrían bien
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel, chambre spacieuse, situation géographique
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Die Zimmer sind schon etwas abgewohnt und man bekommt pro Zimmer nur 2 Handtücher, was schon ein bisschen wenig ist.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel agreable et fonctionnel. Personnel sympathique. Mais c’est un inconvénient que la réception ferme entre midi et quatorze heures.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
L'hotel m'a paru bien. Le parking est un peu petit. Une voiture s'était garé derrière moi, donc difficile de sortir le premier jour. Dans la chambre il n'y avait pas de serviette pour les mians. Seulement une serviette pour la douche. Nous étions au RDC et nous entendions beaucoup les canalisation des WC des étages supérieurs. Ce qui justifie la note de Moyen. Pour le reste c'était Bien.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Bonne literie État d'entretien très médiocre : joints de douche sale, carrelage glissant, bas de mur sales et plâtre tombant, rideaux de chambre sales Chambre en rez-de-chaussée très bruyante, portes battantes séparant de la réception claquant sans cesse Odeur de cuisine (petit déjeuner ?) très matinale
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bon rapport qualité prix
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon hôtel et bon service du petit déjeuner à la gestion des chambres. La seule chose qui manque est peut être un vrai restaurant mais il est facile d’en trouver à proximité. Parking aisé et sécurisé.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Tout a été à la hauteur d’un hôtel Trois étoiles, voire plus ! Pour un tarif très raisonnable…
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Bon rapport qualité prix
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très accueillant et souriant chambre spacieuse, rien à redire; rapport qualité/ prix très correct C’est un hôtel que je recommande sans hésitation
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Chambre pas terrible habituellement beaucoupieux
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Le personnel.
Stayed 1 night in Dec 2025