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Alex Hotel & Spa

3.0 star property
Hotel with a full-service spa, near Grand Port Maritime de Marseille

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Photo gallery for Alex Hotel & Spa

Sauna, steam room, deep-tissue massages, Swedish massages
Junior Suite | View from room
Lobby sitting area
Signature Suite | Premium bedding, in-room safe, blackout drapes, soundproofing
Sauna, steam room, deep-tissue massages, Swedish massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pet friendly
  • Laundry

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Suite

Superior Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Club Room

Club Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Club Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Signature Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite with rooftop

Premium bedding, in-room safe, blackout drapes, soundproofing

Executive Suite with rooftop

  • Sleeps 2
  • 1 Queen Bed

Superior Suite

  • Sleeps 4
  • 1 Queen Bed

View all photos for Club Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Club Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Premium bedding, in-room safe, blackout drapes, soundproofing

Junior Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Prestige Quadruple Suite

Living area | Flat-screen TV, iPod dock, MP3 dock

Prestige Quadruple Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001

What's nearby

  • La Canebiere - 6 min walk - 0.4 miles
  • Le Panier - 11 min walk - 0.6 miles
  • Grand Port Maritime de Marseille - 2 min drive - 1.3 miles
  • Museum of European and Mediterranean Civilisations - 3 min drive - 1.1 miles
  • Velodrome Stadium - 5 min drive - 2.8 miles

Getting around

  • St. Charles Station - 1 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 3 min walk
  • Marseille - Provence Airport (MRS) - 29 min drive

Restaurants

  • ‪Starbucks Gare de Saint Charles - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Café de France - ‬2 min walk
  • ‪Il Cafe Di Roma - ‬3 min walk
  • ‪Sur le Pouce - ‬4 min walk

About this property

Alex Hotel & Spa

Hotel near Grand Port Maritime de Marseille
Take advantage of a terrace, dry cleaning/laundry services, and a bar at Alex Hotel & Spa. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
Additional perks include:
  • Buffet breakfast (surcharge), tour/ticket assistance, and a reception hall
  • 1 meeting room, luggage storage, and concierge services
  • A 24-hour front desk, multilingual staff, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Alex Hotel & Spa offer comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Highchairs, coffee/tea makers, and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Lounge 1713

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 4 floors
  • Built in 2014
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alex Hotel Marseille
Alex Marseille
Alex Hotel
Alex Hotel & Spa Hotel
Alex Hotel & Spa Marseille
Alex Hotel & Spa Hotel Marseille

Frequently asked questions

Is Alex Hotel & Spa pet-friendly?

Yes, Alex Hotel & Spa allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much is parking at Alex Hotel & Spa?

This hotel doesn't offer parking.

What time is check-in at Alex Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Alex Hotel & Spa?

Check-out is at noon.

Where is Alex Hotel & Spa located?

Located in Saint-Charles, this spa hotel is 0.3 mi (0.5 km) from La Canebiere and within 3 mi (5 km) of Grand Port Maritime de Marseille and Velodrome Stadium. Centre Bourse and Saint Vincent de Paul Church are also within 10 minutes. St. Charles Station is only a 2-minute walk and Marseille (XRF-Saint Charles SNCF Train Station) is 3 minutes.

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Alex Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 386 out of 650 reviews
Rating 8 - Good. 201 out of 650 reviews
Rating 6 - Okay. 37 out of 650 reviews
Rating 4 - Poor. 9 out of 650 reviews
Rating 2 - Terrible. 17 out of 650 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
My second time staying at Alex hotel. Very pleasant place in the middle of the city. We specifically liked the p
Stayed 2 nights in Jun 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly, helpful staff. Very close to train station
Stayed 1 night in Jun 2025

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect proximity to the train station and all the sites
Stayed 1 night in Mar 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near train station, restaurants, Old Port and a market. Wonderful staff! Small room! Great balcony! Super breakfast!
Stayed 3 nights in Apr 2025

10/10 Excellent

SVETLANA

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Convenient location to the train station
Stayed 1 night in Mar 2025

8/10 Good

Krishna

Liked: Cleanliness, staff & service
Good hotel for easy access to train station and 15 minute walk to old port. No complaints. Free breakfast was ok. Not fancy but good hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay here, reception staff were so accommodating and were able to direct me to the best spots.
Stayed 2 nights in Dec 2024

8/10 Good

veronica

Central location Very pleasant staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and good staff

Great hotel and good staff. Close to station
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and good staff

Great hotel and good staff. Close to railway station
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were excellent and very polite. The hotel itself was excellent and right next to the train/bus station.
Stayed 2 nights in Jan 2025

6/10 Okay

Kate

Right next to train station but did not feel comfortable as a single woman waking the area
Stayed 1 night in May 2025

6/10 Okay

Connie

Disliked: Cleanliness, property conditions & facilities
On arrival coming out of the elevator to our room there was a pile of laundry on the floor near our door . Our carpet in the room needed cleaning . Walls needed washing , stains . Room needed painting desperately. Glasses were not picked up or replaced during the 3 days . No bar of soaps in the bathroom . Am breakfast staff were lovely .
Stayed 3 nights in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, right across the street from the train station. The rooms were small but clean. the breakfast was poorly monitored and not replenished enough. Staff was friendly.
Stayed 4 nights in Feb 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again!!! the staff were super helpful and friendly!
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming hotel, great sleep. Location is perfect.
Stayed 1 night in Oct 2024

8/10 Good

MARINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice breakfast. A room was a little small but overall we liked the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and the room was beautiful.
Stayed 1 night in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay at the Alex after arriving by train and before heading in to the countryside. Excellent location, room clean and comfortable, very helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Quirky hotel, close to the station. Very helpful staff, small but clean and comfortable room.
Stayed 2 nights in Sep 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
great convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. Staff were really outstanding and my junior suite was very comfortable. The location is a good walk to the most popular tourist areas of Marseille but can't be beat for convenience when it comes to the train station.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alex is Excellent

The room was clean, comfortable and the staff excellent.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel close to the main terminal.
Stayed 3 nights in Sep 2023