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Sofitel Marrakech Palais Imperial & Spa

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A swimming pool with a mosaic design, surrounded by palm trees and a view of a resort area. - Sofitel Marrakech Palais Imperial & Spa (Marrakech)
Property video
A buffet with various dishes and traditional serving ware. - Sofitel Marrakech Palais Imperial & Spa (Marrakech)
A hotel pool area with two large pools, surrounded by palm trees and cypress trees, with a clear sky above. - Sofitel Marrakech Palais Imperial & Spa (Marrakech)
A building with a large arched entrance, a fountain in the foreground, and decorative tiles on the walls. - Sofitel Marrakech Palais Imperial & Spa (Marrakech)
Luxury
5.0 star property
8.4

Very good

Luxury retreat with heated pools

Fragrant gardens surround four pools where staff deliver refreshments from the poolside bar. Five restaurants serve exceptional Moroccan cuisine amid Art Deco elegance. Guests retreat to the spa for hammam treatments and Ayurvedic therapies.

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony (Contemporary)

A balcony with a sofa, a small table with a vase, and a view of a pool area with palm trees and a hotel building in the background.

Deluxe Room, 1 King Bed, Balcony (Contemporary)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony (Contemporary)

A hotel room with a large bed, a wooden accent wall, a desk with a lamp, and a chair.

Classic Room, 1 King Bed, Balcony (Contemporary)

7.8 out of 10
Good
(26 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view) | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Contemporary)

A hotel room with a large bed, a flat-screen TV, a small table with a chair, and a decorative wall panel.

Junior Suite, 1 King Bed (Contemporary)

  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace (Contemporary )

A neatly made bed with white linens, a wooden headboard with a geometric pattern, and two bedside lamps.

Junior Suite, 1 King Bed, Terrace (Contemporary )

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Hivernage view)

A modern hotel room with a balcony, a sofa, a dining table, and a TV.

Junior Suite, 1 King Bed (Hivernage view)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King or Twin bed, city or Hivernage side, Balcony

A hotel room with a large bed, a bathroom with a mirror, and a hallway leading to another room.

Superior Room, 1 King or Twin bed, city or Hivernage side, Balcony

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Balcony (Garden Side)

A hotel room with a large bed, a sofa, a small table, and a TV.

Deluxe Room, 2 Twin Beds, Balcony (Garden Side)

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Atlas)

A hotel room with a large bed, a sofa, a TV, a balcony with a view, and a dining area.

Junior Suite, 1 King Bed (Atlas)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony (Pool or Atlas view)

A hotel room with a large bed, a window with curtains, a balcony, and a patterned wall.

Suite, 2 Double Beds, Balcony (Pool or Atlas view)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed (Prestige)

A resort with a swimming pool, lounge chairs, and a view of the beach.

Superior Suite, 1 King Bed (Prestige)

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, Multiple Beds, Terrace (Koutoubia View)

A hotel room with a large bed, a sofa, two small tables, and a balcony with a view.

Penthouse, Multiple Beds, Terrace (Koutoubia View)

  • City view
  • 208 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Presidential Suite, 2 Bedrooms, Terrace

A modern living room with a sofa, a yellow armchair, a glass coffee table, a flat-screen TV mounted on a wooden panel, and a view of the outdoor balcony.

Presidential Suite, 2 Bedrooms, Terrace

  • City view
  • 178 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Located in Gueliz, a neighborhood in Marrakech, Sofitel Marrakech Palais Imperial & Spa is in the entertainment district and on the boardwalk/promenade. Menara Mall and Jemaa el-Fnaa are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Le Jardin Secret and Majorelle Garden. Dar el Bacha Palace and Marrakech Plaza are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Marrakech travel guide
Map
Rue Harroun Errachid, Quartier de l Hivernage, Marrakech, 40000

What's nearby

  • A historic tower with intricate architecture, a paved walkway, and a stone wall with scattered ruins.
    Koutoubia Mosque
    12 min walk - 0.6 miles
  • A courtyard with a fountain, palm trees, and modern buildings with balconies.
    Marrakech Plaza
    16 min walk - 0.9 miles
  • A bustling square with a prominent tower, surrounded by traditional buildings and palm trees.
    Jemaa el-Fnaa
    18 min walk - 1.0 mile
  • Casino de Marrakech
    5 min walk - 0.3 miles
  • Le Grand Casino de La Mamounia
    8 min walk - 0.5 miles

Getting around

  • Marrakech Central Station
    7 min drive
  • Menara Airport (RAK)
    9 min drive

Restaurants

  • Casino de Marrakech
    5 min walk
  • Nobu Marrakesh
    1 min walk
  • Cafe Koutoubia
    13 min walk
  • Koya
    4 min walk
  • Cappuccino - Morocco
    8 min walk

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  • Hot tub
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 10 km
  • Limo/town car service
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MAD 300 per person
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • L'Oasis
  • L'Orangerie
  • Le Jardin
  • Pool Lounge
  • So Lounge

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • DVD player
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 549 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% organic food
  • Banquet hall
  • Built in 2002
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

The listed airport shuttle fee applies per vehicle, one-way, for 3-4 passengers. The fee is MAD 500 per vehicle, one-way, for 1-2 guests.

Optional extras

  • Fee for buffet breakfast: approximately MAD 300 per person
  • Airport shuttle fee: MAD 600 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges fees to access the spa services.
This property charges fees to access So Lounge on weekends and during special events.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Sofitel Marrakech Palais Imperial & Spa have a pool?

Yes, this property has an indoor pool, 4 outdoor pools, and a children's pool.

Is Sofitel Marrakech Palais Imperial & Spa pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet.

How much is parking?

Valet parking is free at this property.

What time is check-in at Sofitel Marrakech Palais Imperial & Spa?

Check-in begins at 3:00 PM.

What time is check-out at Sofitel Marrakech Palais Imperial & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sofitel Marrakech Palais Imperial & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MAD 600 per vehicle applies.

Where is Sofitel Marrakech Palais Imperial & Spa located?

This family-friendly Marrakech hotel is located on the boardwalk/promenade, within a 15-minute walk of Koutoubia Mosque and Menara Mall. Dar el Bacha Palace and Jemaa el-Fnaa are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sofitel Marrakech Palais Imperial & Spa Reviews

8.4

Very Good

8.8

Cleanliness

9.0

Location

8.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 430 out of 820 reviews
Rating 8 - Good. 209 out of 820 reviews
Rating 6 - Okay. 95 out of 820 reviews
Rating 4 - Poor. 44 out of 820 reviews
Rating 2 - Terrible. 42 out of 820 reviews

Reviews

Verified review

10/10 Excellent

Jalani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very pretty, smelled so good. The staff was pleasant & I liked that the lounge next door was free for hotel guest. The food was good too. I would definitely stay here again.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sofitel has great common areas and pool. They had a few restaurants but would have liked a coffee shop or quick serve cafe. The rooms were ok but a bit dated and the beds were not comfortable. Staff were all pleasant but no one went above and beyond. Location is also pretty good and the property itself is large. The best part really is the pool area. It’s a solid 4 star hotel but not a 5 star luxury.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities
Quit overpriced property, need a serious revamp and good TLC. A 5 stars in the low end with an ultra luxury and exclusive pricing ! Service is really great with an expectation to tip right left and center ! A bit annoying
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than the pictures by far. We were surprised how nice it was. Incredible buffet breakfast. Great concierge.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Prathima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at Sofitel Marrakech Palais was excellent- amazing service and rooms. Our stay was unfortunately very short and barely an evening spent. But the beds were very comfortable and shower stalls and toilet all appeared modern and newly renovated.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Stefanie

Disliked: Cleanliness, staff & service, property conditions & facilities
The outdoor patio is absolutely lovely (day or night) and highly recommend it. The location is very convenient with easy walking distance to many dining options off property and quick car/taxi access to most of the things a visitor would want to see. But...rooms are very dated as was the onsite restaurant. I found the front desk staff to be rude and not at all accommodating. Overall, definitely not a 5-star experience but a reasonable 3-star option as long as you manage your expectations. That's just not what we wanted or what we paid for averaging over $400 per night in the off-season.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

carlos

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so friendly and helpful
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Lee-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff amazing hotel
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service, clean rooms, and super convinient
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Fletcher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent - a must for any stay in Marrakesh ! Hotel and staff are amazing.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Desmond

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and environment, polite, helpful staff, restaurants, and access to transportation. It offers an aura of elegance.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

SHASHI

Liked: Cleanliness, property conditions & facilities
Excellent property, very good breakfast
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel and the staff were very friendly and helpful. I would highly recommend this hotel and definitely would stay here again
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, Confortable rooms, beautiful gardens
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic facilities, service and location. Will be back again soon.
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with very friendly staff. Would highly recommend and certainly stay again!
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Ruifeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very good breakfast, good location
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with wonderful staff
Stayed 3 nights in Nov 2024
Verified review

4/10 Poor

Dr Myrna

Disliked: Staff & service, amenities, property conditions & facilities
Great location Nice pool and resting areas Spacious rooms Good breakfast Not up to the standard of other Sofitels I visited Service: Service was slow. We had to ask several times before getting anything We were promised an early check-in but they kept delaying it The staff is not well trained, lots of them didn't answer our questions about the facilities Room: Drain of shower was blocked The terrasse attending the room was decorated with dead and ugly plants There wasn't an automatic daily refill of water, coffee or small amenities without asking Coffee capsules were charged to the room for every refill SPA: Very dim and the smell wasn't appealing. The hairdresser charged double the price he gave me
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

shamneet

Beautiful, peaceful, hotel despite being in the centre a d 15 minutes walk from main squares and souks. Nice big contemporary room with a view of the pools. Service was superb throughout our stay. We are and drank in the Lawrence bar, which had a nice vibe snd ambience. They have live music modt evenings from 8.30pm. An ex
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Youssef MHamdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and wonderful staff in all departments.
Stayed 4 nights in Aug 2024
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Hivernage district, safe for walking, restaurants and nightlife nearby. Beautiful classic Moroccan palace style, lush gardens, luxury hotel feel. Multiple outdoor pools but unfortunately only one pool available to us was heated - the main pool was very cold and virtually unuseable. Breakfast was good with plenty of options but don’t expect traditional English cooked breakfast. Lovely staff, all helpful and friendly. Our room was spacious, comfortable, good balcony with view over pool and gardens. Shower water a bit smelly. Fortunately we had the quiet side of the hotel so the late night noise from Nobu rooftop music did not bother us in our room. The Orangerie and So Lounge restaurants were superb with good entertainment. All in all a great stay and we would definitely go back.
Stayed 5 nights in Apr 2026
Verified review

2/10 Terrible

azzeddine

Disliked: Staff & service
The staff have a lot to learn about hospitality especially in the reception You earn a good review by providing a good service, you don’t beg for it
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time and the property and it was great. Service and staff were exceptional. We’ll be back and thank you.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Jagmeet

Liked: Cleanliness, amenities, property conditions & facilities
High end feel to the hotel, food options are not super friendly for vegetarians or just don't taste good (might not be an issue for others). Really need to invest in good food to get that final star from me. Otherwise, very professional, very classy. Spa / massages were excellent.
Stayed 3 nights in Dec 2025