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Riad Cannelle

4.0 star property
Adults-only riad with a rooftop terrace and a 24-hour front desk

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Photo gallery for Riad Cannelle

Interior entrance
1 bedroom, premium bedding, Select Comfort beds, desk
Property grounds
Interior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite (Saadienne)

1 bedroom, premium bedding, Select Comfort beds, desk

Junior Suite (Saadienne)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Premium bedding
Sofa bed
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite (Almohade)

Suite (Almohade) | 1 bedroom, premium bedding, Select Comfort beds, desk

Suite (Almohade)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Premium bedding
Sofa bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Almohavide)

Suite (Almohavide) | 1 bedroom, premium bedding, Select Comfort beds, desk

Suite (Almohavide)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Premium bedding
Sofa bed
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Idrisside)

Double Room (Idrisside) | Balcony

Double Room (Idrisside)

Highlights

Balcony
Soundproofed
Air conditioning
Premium bedding
Select Comfort bed
Separate bedroom
Hair dryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
10 Derd Sidi Ben Said Riad Laarouss, Marrakech, 40000

What's nearby

  • Le Jardin Secret - 7 min walk - 0.4 miles
  • Marrakech Museum - 9 min walk - 0.5 miles
  • Jemaa el-Fnaa - 14 min walk - 0.8 miles
  • Marrakech Plaza - 3 min drive - 1.4 miles
  • Majorelle Garden - 4 min drive - 1.8 miles

Getting around

  • Marrakech Central Station - 12 min drive
  • Menara Airport (RAK) - 18 min drive

Restaurants

  • ‪Le Jardin - ‬5 min walk
  • ‪Ristorante I Limoni - ‬3 min walk
  • ‪Terrasse des Épices - ‬7 min walk
  • ‪Kesh Cup - ‬6 min walk
  • ‪Café Arabe - ‬7 min walk

About this property

Riad Cannelle

Upscale riad near Jemaa el-Fnaa
Close to Majorelle Garden and Marrakech Plaza, Riad Cannelle provides a grocery/convenience store, a rooftop terrace, and a garden. The on-site restaurant offers breakfast, lunch, and dinner. A hair salon, a library, and dry cleaning/laundry services are available to all guests.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, valet parking (surcharge), and a gift shop
  • Multilingual staff, luggage storage, and concierge services
  • A 24-hour front desk, a front-desk safe, and 1 meeting room
Room features
All guestrooms at Riad Cannelle feature comforts such as premium bedding and air conditioning, in addition to amenities like sound-insulated walls.
More conveniences in all rooms include:
  • Select Comfort beds and rollaway/extra beds (surcharge)
  • Free toiletries and hair dryers
  • Electric kettles, daily housekeeping, and desks

Languages

Arabic, English, French

Property amenities

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 8 km
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (MAD 30 per day)
  • Valet parking on site (MAD 40 per night)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 8 AM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are available for MAD 250 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 26.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 165 per vehicle (one way)
  • Self parking fee: MAD 30 per day
  • Valet parking fee: MAD 40 per night
  • Rollaway bed fee: MAD 250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Cannelle Marrakech
Riad Cannelle
Riad Cannelle Marrakech
Riad Cannelle Hotel Marrakech
Riad Cannelle Riad
Riad Cannelle Marrakech
Riad Cannelle Riad Marrakech

Frequently asked questions

Is Riad Cannelle pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Riad Cannelle?

Self parking is available for MAD 30 per day. Valet parking is available for MAD 40 per night.

What time is check-in at Riad Cannelle?

Check-in start time: 8 AM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Riad Cannelle?

Check-out is at noon.

Does Riad Cannelle provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 165 per vehicle applies.

Where is Riad Cannelle located?

Located in Medina, this riad is within a 15-minute walk of Perfume Museum and Jemaa el-Fnaa. Majorelle Garden and Marrakech Plaza are also within 1 mi (2 km).

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Riad Cannelle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 67 reviews
Rating 8 - Good. 17 out of 67 reviews
Rating 6 - Okay. 6 out of 67 reviews
Rating 4 - Poor. 2 out of 67 reviews
Rating 2 - Terrible. 2 out of 67 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is friendly and helpful, and you can enjoy the traditional building. Only one problem, the hotel is hard to find.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden jewel

The place is a little difficult to find, but that makes it more interesting to the exotic experience of Marrakesh. The room was basic but very comfortable. A large bathroom and comfortable bed. hotel has a nice rooftop garden when you can enjoy the sun. The common areas are nicely decorated. They can arrange for you massage, tours and dinners. Breakfast is free.
Stayed 2 nights in Mar 2020

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service

Pros: -This hotel has listed accurate walking times to the main attractions, which was appreciated. - The service was great, they were helpful and we were even warned about eating in particular areas that were known to serve old food to tourists. - Great water pressure and it stayed hot for a long time. We had a problem with the shower not draining and it was fixed immediately. -heater provided as well as extra blankets -good breakfast served daily at chosen time. Some people complained in the reviews about the breakfast and I'm not sure why. It was about the same every day; but you got coffee, tea, fresh squeezed orange juice with a slice of cake, warm bread, and a warm pancake-like component with butter and jams. It was delicious and filling. -super secure facility. Iron bars on the door that had to be unlocked whenever you entered or left. -beautiful patio and hotel Cons: -the bed is really hard; after living three years in Europe we are used to the firm beds, but this was more firm than usual. -we weren't given a tour so I didn't realize there was a patio on the roof. Was bummed when I realized we missed out on the sunsets there.
Stayed 7 nights in Feb 2020

10/10 Excellent

Jim, Ottawa, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception....staff extraordinary.....pleasant ambiance
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb place great staff. Could do with a little more TLC on roof terrace a wonderful area but needs a couple of new sun parasols as no shade and too hot to enjoy. Food is far better than local restaurants
Stayed 7 nights in Dec 2019

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Riad Experience

A very sweet welcome with tea and cookies, breakfast each morning and a very comfortable and beautiful riad experience.
Welcome tea and cookies
Sweet and spacious rooms
The courtyard and fountain
Roof area
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent établissement avec un personnel aux petits soins.
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambre traditionnelle avec sa magnifique baignoire
Stayed 3 nights in Mar 2019

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional Riad in the Medina in a great location

Lovey Riad located in the Medina easily accessible without a long walk with luggage but do book a transfer through the Riad for your arrival. Super friendly,attentive and polite staff at the Riad will make you feel very safe and welcome. We were a family of 3 in one of the upstairs suites which was just as imagined with lots of Moroccan decor, and stone bathroom. We were there over New Year so cold at night and early morning but you have heating via the air con unit and also an electric plug in heater if needed-we were very warm in the room. Breakfast was served in the courtyard whatever time we arranged and was very peaceful there. Internet worked perfectly in our room aswell as the courtyard. We would recommend eating at Le Jardin only a short walk from the Riad and fantastic food and atmoshphere, Highly recommend this Riad. Thank you to Adil and Badas for a wonderful stay.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Traumhaftes Personal... gut situiertes Riad. Alles top
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Sehr nettes Personal. Super Lage. Alles gut weiter so.
Stayed 5 nights in Dec 2018

8/10 Good

Luca, Brescia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
posto curato, tutti sono molto attenti alle esigenze dei clienti, gentili disponibili e volenterosi. Ritornerei senza dubbio una seconda volta.
Stayed 3 nights in Nov 2018

8/10 Good

Giulia, Roma

Liked: Staff & service, property conditions & facilities, room comfort
Riad molto carino, piccolo, abbastanza pulito, personale molto efficiente e colazione fantastica
Stayed 3 nights in Nov 2018

6/10 Okay

Meco, Moncalieri

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Riad graziosa e confortevole, buona la pulizia, colazione discreta, senza pretese: mancava un po’ di varietà. Abbiamo avuto un grosso disguido: non ci è stato inviato l’autista a prenderci in aeroporto dopo che era stato richiesto e confermato dal Riad
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice side, the staff is very friendly and the location in strategic position, near the souk and m A
Stayed 3 nights in Sep 2018

2/10 Terrible

Patricia

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

No pick up at airport. No response to phone calls.

2x a few hours before we were to land, the hotel guaranteed by phone that they would have a driver at the airport. DRIVER NOT THERE. We called the hotel 5x, no answer. We were lucky enough to find another hotel at 1:30 am. Next morning several more calls were made, still no answer. I want my money back. I am contacting you late as I have been ill since returning. Travelers, DO NOT BOOK THIS HOTEL.
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

I had a great time at Riad Cannelle. The host was very helpful, and the room was incredible. The only downside is the entrance- we walked around for a little while before finding the Riad (it is down a small alley, and there aren't any good signs for the entrance).

8/10 Good

JHerm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm and welcoming front staff. Greeted with tea and pastry (like at most riads). Nice large rooms, either a bath or shower depending on which room given. Beds standard like other riads. Host provided map and directions. Very helpful with arranging for taxi and breakfast at your requested time. Overall very good experience, would stay again. Entrance to Riad off a Main Street in Medina, but door is hidden in a smaller alley to the right. Difficult to find the first time and of course very annoying getting harassed by children, which happens on the way to any Riad.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t think twice, reserve now!!

Amazing. First time in Marrakesh and after a long travel we were given a royal welcome. Excellent service and would recommend to anyone looking to visit Marrakesh.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

unsatisfactory hotel management services

Un-pleasant , disappointing , cunning attitude of the hotel staff , Very good at praising standard of services they provide , but nothing in practice . This hotel charged us 300.00dirham on our departure , failed to provide us our prepaid return ground transport although we ask hotel manager to book in advance . A VERY TRAUMATIC EXPERIENCE
Stayed 5 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel en la medina para disfrutar de Marrakech.

Es un hotel en la medina para ver y meterte en la vida de Marrakech. El personal muy amable y atento. Desayuno muy bien. Instalaciones bastante correctas.
Stayed 3 nights in Mar 2018

10/10 Excellent

Philippa, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful Riad in a pleasant neighbourhood, 5 minutes walk from great restaurants, cafés, Le Jardin Secret and all the souk shopping you could possibly want. Adil and the team at Riad Cannelle were kind, charming and ful of ready smiles and good advice. Highly recommended.
Stayed 2 nights in Mar 2018

8/10 Good

angelique, nice

Liked: Cleanliness, staff & service, room comfort
Riad calme et personnel chaleureux prêt à nous rendre service en nous indiquant des lieux sympas. Riad adapté à un bébé. Très bon séjour.
Stayed 4 nights in Mar 2018