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Riad Ben Tachfine

4.0 star property
Riad with a full-service spa, near Jemaa el-Fnaa

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Deluxe Suite | Interior
Standard Twin Room (Merzouga) | 1 bedroom, premium bedding, in-room safe, individually decorated
Free daily continental breakfast
Interior
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Room service
  • Breakfast included
  • Laundry

Room options

Similar properties

Terrace/patio

Riad Ben Tachfine

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 3 reviews
Riad Ben Tachfine

About the neighborhood

Map
227 Derb Jdid bab doukala, Medina, Marrakech, Marrakech, 40000

What's nearby

  • Le Jardin Secret - 13 min walk - 0.7 miles
  • Majorelle Garden - 14 min walk - 0.8 miles
  • Marrakech Museum - 15 min walk - 0.8 miles
  • Marrakech Plaza - 16 min walk - 0.9 miles
  • Jemaa el-Fnaa - 4 min drive - 1.6 miles

Getting around

  • Marrakech Central Station - 12 min drive
  • Menara Airport (RAK) - 18 min drive

Restaurants

  • ‪Ristorante I Limoni - ‬13 min walk
  • ‪Kesh Cup - ‬12 min walk
  • ‪Dar Moha Restaurant - ‬12 min walk
  • ‪Sports Lounge - ‬15 min walk
  • ‪Les Terrasses Des Arts Marrakech - ‬8 min walk

About this property

Riad Ben Tachfine

Upscale riad near Majorelle Garden
Near Marrakech Plaza and Jemaa el-Fnaa, Riad Ben Tachfine provides free continental breakfast, a rooftop terrace, and a hair salon. Indulge in a body scrub, a deep-tissue massage, and a facial at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A 24-hour front desk, multilingual staff, and meeting rooms
  • A front-desk safe, barbecue grills, and tour/ticket assistance
Room features
All guestrooms are individually furnished, and feature comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • Separate sitting areas and daily housekeeping

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (EUR 2 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Library
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Turkish bath

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.
  • Shuttle transfer per adult: EUR 15 (one-way)
  • Shuttle transfer per child: EUR 15 (one-way), from 6 to 18 years old
  • Spa fee: EUR 30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 15.00 per vehicle (one-way)
  • Self parking fee: EUR 2.00 per day
  • Hot tub fee: EUR 10 per day
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property

Property is also known as

Riad Ben Tachfine Marrakech
Ben Tachfine Marrakech
Ben Tachfine
Riad Ben Tachfine Riad
Riad Ben Tachfine Marrakech
Riad Ben Tachfine Riad Marrakech

Frequently asked questions

Is Riad Ben Tachfine pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riad Ben Tachfine?

Self parking is available for EUR 2.00 per day.

What time is check-in at Riad Ben Tachfine?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Riad Ben Tachfine?

Check-out is at noon.

Does Riad Ben Tachfine provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 15.00 per vehicle applies.

Where is Riad Ben Tachfine located?

Located in Medina, this spa riad is within a 15-minute walk of Place Bab Doukkala and Majorelle Garden. Jemaa el-Fnaa and Marrakech Plaza are also within 1 mi (2 km).

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Riad Ben Tachfine Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 22 reviews
Rating 8 - Good. 5 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 3 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely riad tucked away in the Medina. An oasis of calm amid the hustle and bustle. I would have given totally full marks apart from I'd booked this riad on the basis that it had a small gym but that had been removed.
Stayed 6 nights in Jan 2020

4/10 Poor

Verified traveler

Disliked: Staff & service
Die Lage des hotels ist sehr schlecht, es ist selbst für ein Riad in der Medina sehr sehr schlecht zu finden. Der check in war nicht unfreundlich und unangenehm. Entsprechend ist dann unsere Bewertung auf expedia ausgefallen. Als die Besitzerin dies nach der ersten Nacht gelesen hatte, hat sie uns am nächsten Morgen aus dem Hotel geworfen, weil ihr die Bewertung nicht gefallen hat. Sie konnte und wollte nicht mit der Kritik umgehen und hat sie als beleidigung aufgefasst. Sie hat sich auch gar nicht auf ein Gespräch eingelassen sondern uns dazu aufgefordert sofort das Hotel zu verlassen. Wir hatten eigentlich 4 Nächte gebucht und bezahlt. Letztendlich war es für uns sehr gut, weil wir dann ein sehr schönes Riad in einer viel besseren Lage und mit sehr freundlichem Personal gefunden haben in dem wir uns sehr wohl gefühlt haben.
Stayed 4 nights in Apr 2019

4/10 Poor

Verified traveler

Definitely NOT a 4-star

We cannot understand why this place has a 4star rating. I think they’d rating should be re-evaluated. It’s in a very bad and dirty area of the medina. Walking to it was pretty scary and once we got there, we were even more disappointed! The exterior entrance has obvious deferred maintenance. Once inside, we were again disappointed bcuz the interior courtyard was dim, dingy, had deferred maintenance and depressing. This place was so bad that we decided to move to another Riad. A Riad that has 4star rating but there truly is NO comparison! Mohamed is a very nice man and he tried to help us but he and the staff had a “that’s the way it is” kind of attitude. It was a bit frustrating but we dealt with it.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
We liked everything nothing at all to dislike!! Will come again ! M.H
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, simply amazing. It was the best choice we could have done. Lovely Malika and Sam and also anybody else working at Riad Ben Tachfine have been more than helpful, absolutely attentive and just made us feel good and happy any moment. The Riad and also the Marrakesch Suite were great, full of wonderful decorations. Everything was perfectly clean at all times and we could feel the unique atmosphere which was also created through the love for all details in this Riad. We want to come back to Marrakech for sure - and it is also sure for us that we will come back to Riad Ben Tachfine again. Thanks a lot for everything, you made our vacation unforgettable.
Stayed 7 nights in Feb 2019

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service
Struttura nel complesso gradevole ma la classificazione come 4 stelle mi sembra esagerata
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
CLIENTE TRES CONTENTE DE L ACCEUIL DU RIAD RIEN A REDIRE
Stayed 4 nights in Feb 2019

10/10 Excellent

alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjour

Séjour du 06/02/2019 au 12/02/2019, très bonne accueil de toute l'équipe et de la responsable, chambre correct et propre, ryad au calme et typique située dans une petite rue typique, l'équipe toujours au petit soins, transfert depuis l'aeroport sans problème, à 25 minute à pied de la place et 10 minute en voiture, pas loin du jardin majorelle
Stayed 6 nights in Feb 2019

8/10 Good

Verified traveler

Riad Ben Tachfine is in the less touristy part of the Médina and offered us a glimpse of life in this fascinating old city. The staff, particularly Malika, was kind and helpful. We came from the airport late in the afternoon and were hungry and Maliki greeted us with mint tea and cookies and arranged for us to have a simple meal of bread, meatballs and fruit salad (for a charge of 15 euro for the two of us). When we left she sent two men to carry our luggage to the street and hail a taxi for us (which, it turned out, was not so simple so we were glad to have them there.) The riad is old and beautiful but like much of the Médina has a feeling of faded elegance. One suggestion for the management: Make hand soap more available! There was soap in the shower but none by the sink in the bathroom that came with our room and none in the downstairs bathroom near the front door.
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveler

Stayed 3 nights in Nov 2018

4/10 Poor

Neilza, Uk

Disliked: Cleanliness, property conditions & facilities, room comfort
Arrived at Morocco airport and our pick up arranged by the hotel did not turn up,we waited for 1 hour then got a taxi ourselves to the hotel at double the price. The cleaner must have broken a glass when cleaning the room because the matching glasses we had for the first 2 days did not match on the 3rd day, we only noticed this when my wife stood on a piece of broken glass and cut her foot in the bedroom. We had no hot water for 2 days we complained on the first day this happened but still no hot water the following day. We were given clean towels on the first 4 nights but no clean towels for the remaining 3 days of our 7 night stay. If you book this Riad for a holiday ask not to be put in the only room on the ground floor Very noisy in the morning from 06:30 each day as the breakfast room is next to the ground floor room. The Riad is located in the old part of town down a couple darkly lit alleyways Close to the hotel we were approached 3 times over the course of the week by groups telling us the road ahead was closed and to get to where we wanted to go was to follow them to which we obviously ignored. So for us not a good holiday and we would never return to Riad or The area it was situated.
Stayed 7 nights in Nov 2018

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint and Charming Oasis

We were very happy with our stay at Riad Ben Tachfine. Not going to lie: the Medina is a weird place. I got nervous on the way there because the whole location is essentially an unmarked, snaking alley maze. But, when they opened the Riad door, I was amazed! The wonderfully hospitable staff (Yassine and the madame) were attentive and helpful the whole time. Beautifully decorated, super cute, full of culture and history. Thank you!
Stayed 3 nights in Nov 2018

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adventure in Morocco

Lovely riad in the medina. Location makes it a little tough to get to but staff will meet the taxi and assist you to the riad. They will even escort you to a local restaurant. Staff was exceptional. They went out of their way to make us comfortable. They even prepared a special meal for one of us who got sick. The room was a wee bit small and lacked chairs, but we made due. Lighting was somewhat dim in the bathroom. The common area was super. Overall we were most pleased with the facility and felt the minor issues were far surpassed by the wonderful staff. Dinner can be arranged if you wish.
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very kind staff, near NE corner of Medina

Riad is a bit of a chore to find, but worth it. Hospitality top notch, staff very kind. Rooms and bathroom large and comfy. At NE corner of Medina. Once we found our bearings it was 10-15 min walk to major attractions. Riad is gated and secure.
Stayed 5 nights in Oct 2018

8/10 Good

ivan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slice of Old Marrakech

This was a great stay, the immaculate design and decor authentic to the area and well maintained was a great oasis in the hustle and bustle of town. It is a fair distance to the center of town, but the distance made for a welcome respite and it was all within a 30minutes walk. Service was top notch.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at the Riad. They picked us up from the main st after we got a little lost on the way there! the Riad is quiet, the staff is friendly and accommodating, It's clean and wiFi is fine. The bed is firm- not ideal for side sleeping- but comfortable. It's a good location out of the bustle but close enough to walk back for an afternoon rest.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicación discutible, Riad súper recomendable!!

Lejos del bullicio del centro de Marrakech pero a unos 15min caminando de todos los atractivos de la ciudad. El personal se esmera en hacerte sentir como en casa, te preparan el desayuno y están siempre al pendiente llenándote de atenciones. Una experiencia por demás grata. El lugar es muy acogedor, la habitación limpia, ambiente familiar. La verdad es que al principio me desconcertó el acceso, no parece ser una zona bonita pero es muy seguro y tranquilo, se descansa como en casa y tienen facilidad para conseguir excursiones, traslado al aeropuerto y todo lo que necesites.
Stayed 4 nights in Sep 2018

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keith B

Dąs Personal ist sehr hilfsbereit und erzählt viel von der Kultur und Religion in Marokko. Obwohl das Hotel kein Restaurant hat, haben sie ein leckeres Abendessen zubereitet.
Stayed 2 nights in Sep 2018

10/10 Excellent

Abdessamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour au riad Ben Tachfine

Très bon séjour dans ce très beau riad authentique et chargé d histoire. L équipe est accueillante et souriante, toujours attentive à nos besoins. A l écart du bruit de la place jamaa el fna qui est facilement accessible à pied en un quart d heure. Ce riad gagne à être connu. Nous y reviendrons.
Stayed 2 nights in Jul 2018