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Riad Altair

4.0 star property
Riad with free breakfast, near Jemaa el-Fnaa

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Photo gallery for Riad Altair

Superior Double or Twin Room, Non Smoking, Private Bathroom | Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds
Terrace/patio
Terrace/patio
Exterior
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Room service
  • Breakfast included
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Double or Twin Room, Non Smoking, Private Bathroom

Superior Double or Twin Room, Non Smoking, Private Bathroom | Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds

Superior Double or Twin Room, Non Smoking, Private Bathroom

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Hypo-allergenic bedding
Renovated in 2021
  • 24 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Traditional Double or Twin Room, Non Smoking, Private Bathroom

Traditional Double or Twin Room, Non Smoking, Private Bathroom | Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds

Traditional Double or Twin Room, Non Smoking, Private Bathroom

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Renovated in 2021
Renovated in 2015
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
21 Derb Zaouia, Mosquée Bab Doukkala, Marrakech, 40000

What's nearby

  • Le Jardin Secret - 11 min walk - 0.6 miles
  • Koutoubia Mosque - 15 min walk - 0.8 miles
  • Jemaa el-Fnaa - 15 min walk - 0.8 miles
  • Marrakech Plaza - 16 min walk - 0.9 miles
  • Majorelle Garden - 3 min drive - 1.4 miles

Getting around

  • Marrakech Central Station - 14 min drive
  • Menara Airport (RAK) - 15 min drive

Restaurants

  • ‪The Rooftop Terrace - ‬8 min walk
  • ‪Safran By Koya - ‬7 min walk
  • ‪Dar Moha Restaurant - ‬5 min walk
  • ‪Maison MK - ‬10 min walk
  • ‪Sports Lounge - ‬15 min walk

About this property

Riad Altair

Upscale riad remodeled in 2021 and located near Jemaa el-Fnaa
Located close to Marrakech Plaza and Majorelle Garden, Riad Altair provides free full breakfast, a rooftop terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a body scrub, a manicure/pedicure, or a massage. The on-site restaurant, ALTAIR, offers breakfast, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon.
Other perks include:
  • Swimming pool
  • Limo/town car service, self parking (surcharge), and express check-out
  • Babysitting (surcharge), tour/ticket assistance, and beach umbrellas
  • A TV in the lobby, a 24-hour front desk, and laundry services
Room features
All guestrooms are individually furnished, and feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and tubs or showers
  • Private yards, wardrobes/closets, and daily housekeeping

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Uncovered self parking on site (MAD 50 per night; includes in/out privileges)

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • ALTAIR

Things to do

  • Arcade/game room
  • Library
  • Pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Rooftop terrace

Spa

  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Built in 1920
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - July 2021
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 30.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 270 per vehicle (one-way, maximum occupancy 3)
  • Uncovered self parking fee: MAD 50 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 40000MH1374

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Altair Marrakech
Riad Altair
Riad Altair Marrakech
Riad Altair Hotel Marrakech
Riad Altair Riad
Riad Altair Marrakech
Riad Altair Riad Marrakech

Frequently asked questions

Does Riad Altair have a pool?

Yes, this property has a pool.

Is Riad Altair pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riad Altair?

Self parking is available for MAD 50 per night.

What time is check-in at Riad Altair?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Riad Altair?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Riad Altair provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 270 per vehicle applies.

Where is Riad Altair located?

Located in Medina, this riad is within a 15-minute walk of Bab Doukkala Mosque and Jemaa el-Fnaa. Marrakech Plaza and Majorelle Garden are also within 1 mi (2 km).

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Riad Altair Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 48 out of 67 reviews
Rating 8 - Good. 11 out of 67 reviews
Rating 6 - Okay. 5 out of 67 reviews
Rating 4 - Poor. 3 out of 67 reviews
Rating 2 - Terrible. 0 out of 67 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

yaniv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the most wonderful staff and people we have had the pleasure to spend time with. Could not ask for a more beautiful atmosphere nor a more caring and accommodating compliment of staff. We, as a group, all travel frequently. And not a one of us has ever had a more wonderful experience. Absolutely our pleasure to have enjoyed our stay. Thank you.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
We had a really lovely stay at Riad Altair. Couldn't really fault the property. Abdul was an absolute delight and such a lovely first impression, as were the whole staff who were all so friendly and helpful. The room was nice and comfortable, and the morning breakfast was tasty. They make eggs to order. I guess my 4-star rating probably comes down to value for money, as we paid close to $250 AUD a night, and I'm not quite sure it was worth that. Not quite sure we got bang for our buck, but maybe this is just Marrakech prices.

10/10 Excellent

yaniv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad Altair was truly one of the most enjoyable and welcoming stays we've ever had the pleasure to experience. All of the staff went above and beyond the call to be friendly, welcoming and helpful to our large, and frequently disorganized family, with Abdul even going so far as running out personally to procure a special childhood treat of my elderly father in law, when he learned that we had not yet managed to locate it on our own. The cleanliness and the smell of orange blossom a soothing treat to the senses. Many in our group are frequent travelers and all agree that this was one of the most wonderful accommodations that we've enjoyed. Add to that the staff, the friendliness and family and this was by far the beyond compare. Thank you to all for making everyone feel so welcome and at home.

10/10 Excellent

Artak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

4/10 Poor

Monica

Liked: Cleanliness
Disliked: Staff & service

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NIce but ... and a big but

Two stars are deducted from the 5 the property should deserve, for two things. 1) Wrong information in the description, for example: calling the public jacuzzi, a pool; or saying that there is parking on site, to get there you have to walk for more than 150 m of pedestrian alleys, from the nearest street, it is impossible to have “parking on site”. 2) Lack of service policy. Although the staff is kind, the Riad does not think about the client. I share our experience. As soon as we booked, they wrote us offering transportation, we replied telling them we were have car. They never told us the street that goes close to the Riad is close, has been on repair for two months ago, it was impossible to get close by car. I left the car and my wife at 800 m from the Riad went to ask for help, luckily, I found Abdou who help us, they should have warned us about the situation, a set a meeting point. The night before leaving they asked us to pay local taxes and consumption, but they do have cards. Shorting the customer of local currency just before leaving is irresponsible, even more if you have to pay $420 Dirhams (+U$40) for two days.
Way to the Riad ..
Way to the Riad ,,
Riad pool
Stayed 3 nights in May 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel in great location for tbe old town. Could improve their environmental policy. However been before, would go again..
Stayed 4 nights in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely riad, well decorated in great condition. Staff were friendly, gracious and hospitable. Only minor improvement could be having a full shower, instead of moveable bath nozzle that you have to hold while bathing.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The staff were exceptional it made our holiday, The food was lovely and we were well looked after.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding experience for us as a couple staying for 4 nights. It was such a pleasant experience for us that we will remember this for long time. The location is great and the staff are so helpful, polite that they add so much value to the overall great experience. The breakfast is excellent and dinner is outstanding. Arranged transport from/to airport without any problem and two 'day long tours' via the Riad - which turned out to be excellent too.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel du riad aux petits soins. Cuisine locale entièrement réalisée par la cuisinière qui est une véritable fée des fourneaux. La manager est d'une rare disponibilité pour toute sollicitation relative à la découverte de Marrakech et aux excursions qui peuvent être orgénisée. Si nous retournons à Marrakesh à l'avenir, il est fort probable que nous cherchions à retourner dans ce riad.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2018

8/10 Good

AC66, *

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Etablissement très bien tenu et au calme tout en étant dans la médina et à proximité des sites touristiques. Notre chambre était très confortable, située sur une terrasse, c'était parfait ! Petit déjeuner copieux, servi jusqu'à 11h et dîner plein de saveurs. Le personnel a été très agréable durant notre séjour et attentif à nos demandes. Nous conseillons cet établissement.
Stayed 3 nights in Jun 2018

10/10 Excellent

Twinkletoes, Engand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really lovely hotel with outstanding staff.

Lovely hotel in a great location. Transfer taxi waiting for us and room just as pictured. The staff were available 24/7 and service fantastic. Just two small gripes: the pillows were not great and on the last day the patio heater was not working so eating in the courtyard was cold (there wasn't really anywhere else). Without these the experience would have been a straight 5* Would I go there again? Absolutely!
Stayed 4 nights in Jan 2018

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good experience

Pros 1. Location was good 2. Room was big and well decorated 3. Service was good 4. Riad looked nice Cons: 1. Breakfast had different types of bread and croissants - not the healthiest 2. Heating was very ineffective and not at all sufficient for the room
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

sally & stuart, england

Liked: Cleanliness, staff & service, room comfort

Pleasant

Hotel staff very friendly & helpful breakfast very nice room very clean hotel in good position very quiet. Unfortunately near the entrance there is someone sleeping rough would have liked tea/coffee making facilities in room, we didn’t get the room we booked & we paid double the normal rate for hotel to arrange taxis transfer from airport good,return journey was 15 mins late & he didn’t come inside hotel to collect us we had to go out to street, overall the good points didn’t really outweigh the negative expensive for what it is
Stayed 4 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

ささ, 京都

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

かわいらしいホテル

部屋は清潔で浴室もひろく、快適にすごせました。従業員の方も、とても親切にしていただきました。フナ広場から少し歩きますが、比較的人通りの多い道を通っていけるので、夜も安全かと思います。
Stayed 2 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Natasha, London

Liked: Cleanliness, staff & service

lack of attention to detail

Some key mistakes and discrepancies between what we booked on Expedia and what we actually received made this less than perfect. Could have been better. But some nice aspects.
Stayed 4 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

aurelie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nous n'avons pas passe la nuit au riad au vu de la chambre proposée et dû quartier dans lequel se trouvait celui ci ce riad ne devrait pas être propose par le site. Nous avons effectuer une réclamation
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm and welcoming staff at beautiful riad

Beautiful riad with wonderfully friendly staff. Abdel was great from the moment we booked our room and helped to arrange an airport pickup and dinner the evening we arrived, which was a welcome relief after traveling from Singapore to London and London to Marrakech within a 24-hour period. We stayed in the Syrius room, which was clean and spacious - a wonderful space to return to after exploring the city. Sunrises over the rooftop were chilly but worth it - the prayer calls and birdsong as light filters over the city must be witnessed at least once. Breakfast on the patio was plentiful, varied and always a relaxed affair. The rest of the communal area is also lovely and worth spending some time in. I managed to read a book from start to finish in one sitting! We had wanted to go to the Atlas Moyntains, but Abdel advised us against it due to poor weather forecasts. While this was obviously disappointing, I really appreciated his honesty, as we have been on some holidays were people would have been only too willing to take our money, regardless of whether conditions were suitable. Yassine was another incredibly helpful member of staff. He seemed to have a sixth sense and appeared whenever we had a question, but was otherwise unseen. Things that would make Riad Altair even more special: - Credit card payment availability - Daily mineral water - Gentle reminders for guests to respect other guests, by not being excessively loud
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful ryad with plunge pool; rooftop terraces

Staff were brilliant - sorting transfers, providing additional refreshments when required etc, etc
This review was submitted before 2018 and has not been verified.

8/10 Good

US, Niedersachsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes schönes Riad am Rande der Altstadt

Zimmer gemütlich fùr ein Riad. Aufenthaltsraum ,Dachtersse alles schön und gut in Schuss und Personal hilfsbereit und organisiert.So habe ich mir das vorgestellt.Taxi transver vom Airport klappte prima .
This review was submitted before 2018 and has not been verified.

10/10 Excellent

m.i., 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フナ広場に近く、他の観光地にも歩ける距離で、便利でした。 スタッフもフレンドリーで色々と相談にのってくれました。 朝食もとても美味しかったし、WiFiもつながり、本当に快適でした。
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort