Does Riad Alma Mouassine have a pool?

Yes, this property has an outdoor pool.

Is Riad Alma Mouassine pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Riad Alma Mouassine?

Check-in start time: 2 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

Does Riad Alma Mouassine provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 20 per room applies.

Where is Riad Alma Mouassine located?

Located in Medina, this riad is within a 10-minute walk of Jemaa el-Fnaa and Marrakech Museum. Dar Si Said Museum and Bahia Palace are also within 1 mi (2 km).

10/10 Excellent

Ryan

Oct 11, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent stay. Walkable to many attractions and very friendly staff.

Stayed 6 nights in Aug 2023

8/10 Good

Glenn

Dec 21, 2022

Liked: Cleanliness, staff & service, amenities

The staff are wonderful which makes up for the property being a little tired. There are plenty of relaxing spaces and did I mention the outstanding staff!

10/10 Excellent

Bernardus

Oct 23, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a wonderful holiday, in a phantasy like city in a fairy tale Riad / hotel. Excellent room and wonderful staff in a very nice hotel. We enjoyed our stay very much. Bert-Jan and Hélène

Stayed 4 nights in Oct 2023

10/10 Excellent

Amirali

Feb 27, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Positive vibes all around. Massive rays of love to the crew. May you shine.

Stayed 5 nights in Feb 2023

10/10 Excellent

jean

Mar 30, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gentillesse du personnels

Stayed 7 nights in Mar 2023

8/10 Good

claudia

Mar 1, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Ho trovato questo Riadh incantevole! Già dal portone di ingresso rimani a bocca aperta e inoltrandoti al suo interno la sua architettura è incredibile. Noi abbiamo alloggiato nella suite Chocolate. Stupenda! Unica nota un po’ negativa è che è davvero troppo buio al suo interno. Romantica ma buia e altro aspetto da considerare in quanto vecchia struttura tipica e’ l’assoluta assenza di insonorizzazione e anche gli spifferi d’aria dagli infissi. Il Riadh si trova in una zona tranquillissima quartiere Mouassine, dove secondo me ci sono i souk più ben tenuti di Marrakech. È a 5 minuti a piedi dalla piazza Jemaa El Fna. Il personale è molto carino e disponibile.

Stayed 2 nights in Feb 2023

6/10 Okay

Eric

Jan 28, 2023

Liked: Cleanliness, staff & service

L'accueil du personnel

Stayed 4 nights in Jan 2023

10/10 Excellent

valentina

Jan 23, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottima esperienza, i ragazzi dello staff sempre sorridenti e disponibili, posizione super nella medina

Stayed 4 nights in Jan 2023

4/10 Poor

Sverre

Oct 22, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lignet ikke på bildene i annonsen, mye dårligere standard. Måtte blant annet bytte rom fordi det rant vann ned i sengen.

Stayed 3 nights in Sep 2022

10/10 Excellent

ANAIS

Oct 4, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

très bien situé, quartier sûr avec souk à proximité et place à moins de 3 minutes à pied, rue très calme et personnel très aqueuillant, nous recommandons fortement

Stayed 3 nights in Oct 2022

10/10 Excellent

Loic

Sep 20, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour 3 nuits

Séjour au sein du Riad au top. Cadre et emplacement super. Très bon état de propreté. Correspond parfaitement aux photos avec un plus sur la terrasse où nous avons découvert une terrasse très sympa !! Nordine se met vraiment au service de ses clients tant pour le séjour au sein du Riad mais également pour ce qui est des points touristiques. Conseils, vigilance, etc… Nordine est un hôte d’exception que je recommande. Shukran Nordine et à bientôt - Inshallah

Stayed 3 nights in Sep 2022

10/10 Excellent

evelyn

Apr 21, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This Riad is so beautiful. It looks even nicer in person. As soon as you walk in from the busy Medina streets, you feel like you are in a little oasis. So peaceful, clean and beautiful. They great you with delicious tea and make you feel very comfortable. The owner was very nice and helpful. The breakfast was served in the terrace and it was great. I definitely recommend!

Stayed 2 nights in Apr 2022

10/10 Excellent

Mark Stephen

Apr 17, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

From the moment we arrived to the moment we left Celimene the owner, Samad the manager and Abdul were all very welcoming, friendly and helpful. The riad is beautiful, right in the heart of the Medina and only 5 mins walk to the central square Djama el fna. Everything we wanted to see was within walking distance from the riad. This traditional riad has been lovingly restored and is an oasis from the hustle and bustle of Marrakech. Calm quite and welcoming inside with a great terrace with a wonderful view on which to take breakfast and watch the sunset over the city. If you want a warm welcome in a great location in a lovely riad then I highly recommend Riad Alma Mouassine.

Stayed 4 nights in Apr 2022

8/10 Good

Gerardo

Oct 27, 2021

Liked: Cleanliness, staff & service, property conditions & facilities

L’emplacement L’attention et la discrétion du personnel

Stayed 3 nights in Oct 2021

8/10 Good

Mathew

Mar 8, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The riad was a nice experience. The staf was very friendly and the location in the Medina cannot be beat. There was some noise due to the format of the accommodation, but that is to be expected.

Stayed 4 nights in Mar 2020

8/10 Good

Verified traveler

Feb 28, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Me gustó la ubicación y el trato recibido por el personal, no me gustó que no sabían que iba a llegar y no tenían preparada la habitación

Stayed 1 night in Feb 2020

4/10 Poor

Elisabeth

Feb 21, 2020

Disliked: Staff & service, property conditions & facilities, room comfort

A déconseiller

Le sentiment de s’être « fait avoir « , j’avais réservé dans le Riad alma mouassine pour 4 nuits, reçu confirmation la veille.A l’arrivée on nous a mis dans un autre Riad proche avec une vingtaine de chambres au lieu de celui d’origine avec 7 chambres. Au lieu de la description confortable d’origine on s’est retrouvés dans une chambre de 12 m quasi aveugle, confort sommaire, robinet cassé.Les hôtes sympathiques mais pour 85 euros la nuit on s’est clairement moqué de nous. Je déconseille vraiment le riad alma mouassine qui manifestement s’arrange avec un autre endroit pour organiser ses accueils ce qui est très critiquable

Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Jan 21, 2020

Liked: Staff & service, amenities, property conditions & facilities

Nos hemos sentido como en casa. Isam y Rabi son muy amables. Este Riad es muy recomendable, hace que tu estancia en Marrakech sea mucho mejor.

Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveler

Jan 15, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

騙された！

私たちは４泊もするので、写真を見て部屋を決める事の出来るこの宿を選びました。サイトには５室のゲストルームと書いてありますが、全く別の狭くて暗い使用人部屋のようなところに通されました。オーナーの話では、システム上の不備でダブルブッキングだったと、Hotels.comのシークレットプライスで予約したのだが、私たちの方が安い金額で予約しているからだと言われました。マラケシュの街は楽しかったが、部屋に帰るたびにとても悲しい気持ちになりました。４日間きれいな部屋でリラックスするはずだったのに、悔しい！部屋の名前の入った領収書もあるし、これでは詐欺なので返金してほしいとHotels.comに間に入ってもらったのですが、ディナーをサービスされただけでした。それも、なぜか１回分の半額のみです。まったく割に合いません。せめてもの気持ちという事でHotels.comのクーポンを頂き有難かったのですが、宿の方から対応して頂きたかったですね。洗濯を頼んでも洗剤が残って、黒い服は真っ白になりましたでも、ディナーで出されたタジン鍋とミントティーはおいしかったです騙された方としては納得できませんね

Stayed 4 nights in Dec 2019

8/10 Good

David, Düsseldorf

Dec 5, 2019

Liked: Staff & service, amenities

Durch eine Doppelbuchung durch Expedia gab es leider nicht die gebuchte Suite, dafür haben eine ganzes Haus bekommen gleich in der Nähe des Riads. Leider war das Haus sehr heruntergekommen, uns kam es vor als ob dort seit Monaten keiner mehr drin war. Lampen waren defekt, Duschkopf war auch defekt etc. Das Personal war dennoch sehr hilfsbereit um den Aufenthalt so schön wie es geht zu machen. Dennoch würde ich durch diese Erfahrung das Riad nicht mehr buchen. Der Transfer vom Hotel funktionierte sehr gut.

Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Oct 13, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Supert opphold!

Veldig bra opphold på Riad Alma! Personalet var veldig behjelpelig med alt vi trengte hjelp til og ordnet alltid alt. Koselig riad som ligger veldig sentralt. Eneste ulempe er at det er veldig lytt.

Stayed 4 nights in Sep 2019

10/10 Excellent

EmilyG, Hamden, CT

Jul 4, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

With all the options for places to stay in Marrakech, I’m so thankful we selected this one. Our Riad managers Hussein and Robi were incredibly accommodating and helpful. We mostly saw Hussein and he was there to support any question we had. We were asked to move rooms mid-week due to a family coming in and because of their kindness, we were happy to do it. Hussein fielded all of our tour phone calls and arrangements throughout the week. He also arranged our breakfast times and made sure to have everything fresh and ready. At the end of each day we felt like we were coming home. This Riad is about a 3 minute walk from Jemma El-Fnaa and Cafe Argana is a perfect drop off spot for the short walk. Don’t hesitate. Book this Riad. You would miss out on so much if you picked a hotel. We couldn’t have been happier!

Stayed 8 nights in Jun 2019

8/10 Good

Verified traveler

May 1, 2019

Liked: Staff & service, amenities, property conditions & facilities

Gentilezza e disponibilità del personale veramente notevoli. Nonostante la posizione all’interno della Médina il Riad gode di tranquillità e silenzio assoluto di notte. Servizio pulizia camere solo su richiesta. Esperienza nel complesso davvero positiva.

Stayed 5 nights in Apr 2019

6/10 Okay

thu

Apr 15, 2019

Liked: Cleanliness, staff & service

Disliked: Room comfort

The location of the riad was perfect - in the medina, close to everything. Everyone at the riad was very helpful and inviting. This riad is perfect if you are traveling as a couple or booking the rooms as singles or doubles (especially the "Chocolat" room). However, we traveled as a group of 13 and most of these rooms are not built to accommodate a third person. Would recommend if you are traveling as a group to book outside the medina.

Stayed 2 nights in Mar 2019

2/10 Terrible

Deborah

Apr 3, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible - dirty - old - don’t waste your money

Horrible dirty hotel, bad hard old beds. Dirty linens and towels. Water faucet broken so couldn’t use cold water in room. So loud you could hear everyone talking in the eating area and woke us up every morning with a crying baby and banging dishes. Dirty place and very run down, old and not at all worth what they are charging when there’s so many great riads all over the same area. Won’t stay there again.

Stayed 3 nights in Nov 2018

Riad Alma Mouassine

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