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Murano Resort Marrakech

4.0 star property
Hotel in Marrakech with a 24-hour front desk and a coffee shop

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Photo gallery for Murano Resort Marrakech

Deluxe Triple Room | Balcony
Outdoor pool
Meeting facility
Bar (on property)
Deluxe Triple Room | Free minibar, in-room safe, soundproofing, rollaway beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | Free minibar, in-room safe, soundproofing, rollaway beds

Standard Room

Highlights

Soundproofed
Air conditioning
Free minibar items
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Free minibar, in-room safe, soundproofing, rollaway beds

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Shower/tub combination
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, soundproofing, rollaway beds

Superior Room

Highlights

Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Shower/tub combination
Private bathroom
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Douar Abiad La Palmeraie, Marrakech, 40000

What's nearby

  • Majorelle Garden - 10 min drive - 4.3 miles
  • Marrakech Plaza - 11 min drive - 5.0 miles
  • Jemaa el-Fnaa - 11 min drive - 4.8 miles
  • Bahia Palace - 11 min drive - 4.8 miles
  • Le Grand Casino de La Mamounia - 11 min drive - 5.7 miles

Getting around

  • Marrakech Central Station - 24 min drive
  • Menara Airport (RAK) - 33 min drive

Restaurants

  • â€ȘOasis CafĂ© Tafernaout - ‬10 min drive
  • â€ȘStation Service Al Baraka - ‬10 min drive
  • â€ȘBruschetta - ‬9 min drive
  • â€ȘAl Baraka - ‬8 min drive
  • â€ȘPalais Soleiman - ‬8 min drive

About this property

Murano Resort Marrakech

Upscale hotel near Marrakech Plaza
You can look forward to a free manager's reception, a terrace, and a coffee shop/cafe at Murano Resort Marrakech. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A front-desk safe, meeting rooms, and luggage storage
Room features
All guestrooms at Murano Resort Marrakech offer comforts such as 24-hour room service and air conditioning, in addition to perks like free stocked minibars and bathrobes.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Coffee/tea makers and daily housekeeping

Languages

Arabic, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MAD 140 for adults and MAD 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Playground
  • Stereo

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 700 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MAD 500 per stay
  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 140 for adults and MAD 100 for children
  • Airport shuttle fee: MAD 150 per room (one-way)
  • Rollaway bed fee: MAD 700 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Murano Marrakech
Murano Resort
Murano Resort Marrakech
Murano Hotel Marrakech
Murano Resort Marrakech Hotel Marrakech
Murano Resort Marrakech Hotel
Murano Resort Marrakech Marrakech
Murano Resort Marrakech Hotel Marrakech

Frequently asked questions

Does Murano Resort Marrakech have a pool?

Yes, this property has an outdoor pool.

Is Murano Resort Marrakech pet-friendly?

No, pets are not allowed at this property.

How much is parking at Murano Resort Marrakech?

Self parking is free at this property.

What time is check-in at Murano Resort Marrakech?

Check-in start time: 2 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Murano Resort Marrakech?

Check-out is at noon.

Does Murano Resort Marrakech provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MAD 150 per room applies.

Where is Murano Resort Marrakech located?

Located in Annakhil, this hotel is 2.4 mi (3.8 km) from Museum Palmeraie and 2.4 mi (3.8 km) from Ksar Char-Bagh Hammam. Jemaa el-Fnaa and Musée Aman pour la Civilsation de l'Eau au Maroc are also within 6 mi (10 km).

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Murano Resort Marrakech Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 60 reviews
Rating 8 - Good. 23 out of 60 reviews
Rating 6 - Okay. 8 out of 60 reviews
Rating 4 - Poor. 5 out of 60 reviews
Rating 2 - Terrible. 4 out of 60 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

3.0/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Tres bon sejour a l'hotel Murano oĂč le personnel etait Ă  nos petits soins et la chambre etait tres propre. On entend un peu de bruit mais ce n'est pas genant. Les diverses piscines et le jardin rendent le cadre tres agreable. Je recommande
Stayed 9 nights in Oct 2021

10/10

Stayed 2 nights in Jun 2021

2/10

Refuser de nous accueillir pour motif discriminatoire.
Stayed 1 night in Feb 2020

8/10

Il aurait Ă©tait intĂ©ressant de mentionner que la piscine principale (celle qui nous avait dĂ©cidĂ© Ă  rĂ©server dans cet Ă©tablissement plutĂŽt qu’un autre) Ă©tait en rĂ©novation/nettoyage ! Nous aurions optĂ© pour un autre hĂŽtel. Le personnel charmant a cependant rattrapĂ© cet inconvĂ©nient
Stayed 1 night in Feb 2020

10/10

Stayed 2 nights in Dec 2019

10/10

It was an amazing stay.. I’m definitely doing it again with my family.
Stayed 2 nights in Oct 2019

8/10

TrĂšs belle hĂŽtel chambre trĂšs propre personnel de trĂšs souriant et serviable cependant certains Ă©quipements comme la tĂ©lĂ©vision ou encore le frigo ne fonctionne pas malgrĂ© notre relance auprĂšs de la rĂ©ception. Et enfin trĂšs déçu des taxes imaginaire de chambre de prĂšs de 90€ par nuit et un petit dĂ©jeuner Ă  payer alors que l’on nous dit Ă  l’arrive Que le petit dĂ©jeuner n’est pas accessible.
Stayed 6 nights in Aug 2019

10/10

excellent hÎtel, un véritable havre de paix, un personnel au petit soin, tout est parfait
Stayed 3 nights in Oct 2018

8/10

Stayed 4 nights in Sep 2018

4/10

Un hĂŽtel Ă  fort potentiel qui malheureusement n’est pas Ă  la hauteur des standards de service exigĂ©s. Une remise en Ă©tat des lieux est plus que nĂ©cessaire ainsi qu’une formation du staff obligatoire. Chambre spacieuse mais deco vieillissante. Espace extĂ©rieur agrĂ©able. Point positif la faible frĂ©quentation de l’hĂŽtel qui permet de disposer des piscines seul. Directrice Ă  l’écoute mais staff inexistant.
Stayed 7 nights in Jul 2018

6/10

HÎtel agréable en couple ou en famille. Tranquillité absolue et personnel discret. Qualité du petit déjeuner à revoir.
Stayed 4 nights in Aug 2018

10/10

Stayed 2 nights in Jul 2018

6/10

never again ! twice now and I would stay in the bottom of my garden rather than go back , one of the most difficult and shambolic places there is on this earth.
Stayed 5 nights in Dec 2017

4/10

Es war erholsam nach dem Trubel der Stadt im Murano Resort sich aufzuhalten. Das Team war zuvorkommend und freundlich mit einer Ausnahme.
Stayed 12 nights in Dec 2017

2/10

Hotel vetuste, nous avons Ă©tĂ© logĂ© en chambre 411 oĂč des notre arrivĂ©e, les premiers problĂšmes ont commencĂ© Ă  surgir: - Chasse des toilettes ne marche pas, - Literie vieillisante et lit trĂšs petit, - Cables Ă©lectriques apparants, - Serviettes de bain insuffisantes, Mais surtout nous avons du passer une nuit blanche a cause d’une clim centrale trĂšs bruyante et dont le ventilateur fonctionnait toute la nuit et gĂ©nĂ©rait le bruit d’un vrai hangar industriel, pourtant ni moi ni mon Ă©pouse n’avons le sommeil lĂ©ger. Nous avons demandĂ© Ă  ĂȘtre relogĂ©, ce qui a Ă©tĂ© refusĂ©, demandĂ© a parler a quelqu’un de la direction, qui n’a pas souhaitĂ© ns recevoir. On nous Ă  meme dit que c’était un jour fĂ©riĂ© et que la direction n’était pas joignable. Au bout de la 2e nuit et sans rĂ©soudre le problĂšme, la seule solution proposĂ©e Ă  20H par la rĂ©ception Ă©tait de quitter l’hotel et de faire une rĂ©clamation a Expedia. Quel dommage d’en venir a un niveau d’accueil aussi bat et surtout irresponsable de mettre en vente des chambres d’un equipment tellement vĂ©tuste. Je ne reviendrai jamais !!!
Stayed 2 nights in Dec 2017

6/10

Il faut rĂ©agir trĂšs vite sinon la descente va ĂȘtre fatal
Stayed 4 nights in Dec 2017

10/10

Ik heb volop genoten van mijn verblijf in het Murano Resort. Ze waren heel erg vriendelijke service en klantgericht. ik zelf beheerst de Franse taal niet maar er was altijd wel iemand die mij in het Engels kon assisteren. Ze werken samen met een private/taxi bedrijf die voor goedkoop je overal naartoe brengen. Ik zou Murano Resort aan iedereen aanbevelen. Ze waren begripvol en geduldig.
Stayed 7 nights in Dec 2017

4/10

Precioso entorno, pero la habitación deja que desear. No hay mesilllas de noche. Muy poca luz. Baño muy pequeño, habitación rara con la cama nada mås entrar. El personal muy agradable. El hotel necesita una reforma urgente. Los accesos imposibles. Un camino de tierra muy bacheado. Sin señalizar. Imposible de encontrar si GPS. Muy lejos de la,ciudad. Necesitas coche para todo.
Stayed 2 nights in Nov 2017

2/10

Cet HĂŽtel est pourri la chambre trĂšs sale et Avec une odeur insoutenable je ne suis meme pas restĂ© une nuit meme pas de TV française .acceuil affreux .cet HĂŽtel devrait ĂȘtre fermĂ© pour insalubritĂ©
Stayed 11 nights in Nov 2017

8/10

I wanted a few days in the sun - and got exactly that. The hotel is in the Palmeraie (huge palm grove) outside Marrakech itself. A shuttle can be ordered easily from the hotel. The food in the hotel was very good and the breakfasts were excellent. I'm happy to recommend the Murano Resort.
Stayed 5 nights in Nov 2017

8/10

Hotel situĂ© dans la Palmeraie, un peu en retrait du centre donc voiture de location obligatoire pour toute sortie extĂ©rieur. Pas beaucoup de monde en cette pĂ©riode, tant mieux, nous avons pu apprĂ©cier en journĂ©e le silence, la beautĂ© du cadre, des trĂšs beaux jardins et la gentillesse du personnel de la piscine. Nous avons Ă©tĂ© loge tout au bout de l'hĂŽtel dans des chambres sans grand luxe mais mignonnette, bonne literie, propre avec nĂ©cessaire de toilette inclus, malheureusement des chiens ont aboyĂ©s toutes les nuits ne nous laissant dormir et mettant nos nerfs Ă  rude Ă©preuve. Nous l'avons signalĂ© Ă  la rĂ©ception qui nous Ă  informĂ© ĂȘtre au courant mais ce ou ces chiens Ă©tant extĂ©rieur Ă  l'hĂŽtel... Malika, adorable rĂ©ceptionniste, en bonne professionnel nous a offert le petit dĂ©jeune en compensation.
Stayed 2 nights in Oct 2017

8/10

Séjour agréable. Hotel nécessitant un peu de rénovation.
Stayed 3 nights in Oct 2017

8/10

Situer au milieu de la palmeraie, HÎtel agréable endroit paisible idéal pour se reposer au calme et se ressourcer.. trÚs bon service !
Stayed 1 night in Sep 2017

6/10

4/10

salle de bain trop petite . trÚs mal éclairée petits déjeuners pas trÚs copieux