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Ksar Shama

Property class: 3.5

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Photo gallery for Ksar Shama

A pool with a view of mountains, surrounded by lounge chairs and potted plants. - Ksar Shama (Ouirgane)
A pool with a view of mountains and a tower in the background. - Ksar Shama (Ouirgane)
A paved pathway flanked by dense foliage and a wooden structure with rivets. - Ksar Shama (Ouirgane)
A bedroom with a large bed, a window with curtains, a door, and a hanging light fixture. - Ksar Shama (Ouirgane)
A breakfast buffet with various baked goods and condiments. - Ksar Shama (Ouirgane)
At Ksar Shama, you can look forward to free continental breakfast, a rooftop terrace, and a coffee shop/cafe. Be sure to enjoy a meal at the two on-site restaurants. In addition to a garden and a library, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite (Ksar)

A hotel room with a large bed, a wooden wardrobe, a sofa, a small table, and a chair.

Suite (Ksar)

  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite

A bedroom with a large bed, a nightstand, a dresser, a sofa, a patterned rug, and a teal door.

Junior Suite

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Tent, 2 Bedrooms (Ksar)

A geodesic dome structure with a bed and a small table, surrounded by a stone patio and a grassy area with mountains in the background.

Comfort Tent, 2 Bedrooms (Ksar)

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Double Room

A bedroom with a bed, bedside tables, a chair, a TV, and a door leading to another room.

Standard Double Room

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

A hotel room with a bed, curtains, a nightstand with a lamp, and a view through the window.

Superior Double Room

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Tent

A geodesic dome tent with two people seated at a table, surrounded by lanterns and a stone platform.

Deluxe Tent

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Located in Ouirgane, Ksar Shama is in a rural area and in the mountains. Takerkoust Dam is a local landmark, and the area's natural beauty can be seen at Barrage Ouirgane and Toubkal National Park. Take an opportunity to explore the area for water adventures such as kayaking. Visit our Ouirgane travel guide
Map
Marigha Ouirgane, Ouirgane, 42150

What's nearby

  • A mountainous landscape with a river, buildings, and snow-capped peaks.
    Toubkal National Park
    20 min drive - 6.4 miles
  • Barrage Ouirgane
    1 min walk - 0.1 miles
  • Souk Hebdomadaire Ansi
    19 min drive - 12.3 miles
  • Aguergour Paragliding
    44 min drive - 19.9 miles
  • Tin Mal Mosque
    48 min drive - 29.7 miles

Getting around

  • Menara Airport (RAK)
    63 min drive

Restaurants

  • Oliveraie De Marigha
    6 min drive
  • chez momo 2
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Hiking/biking trails
  • Library
  • Mountain biking
  • Outdoor padel court
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Null
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Built in 2007
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bed sheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Heating
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 600 per vehicle (roundtrip, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 7:30 PM

Frequently asked questions

Does Ksar Shama have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:30 PM.

Is Ksar Shama pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Ksar Shama?

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ksar Shama?

Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Does Ksar Shama provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 600 per vehicle applies.

Where is Ksar Shama located?

Situated in the mountains, this hotel is 0.1 mi (0.1 km) from Barrage Ouirgane and within 12 mi (20 km) of Toubkal National Park and Souk Hebdomadaire Ansi. Plateau de Kik and Cascade Imlil are also within 25 mi (40 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ksar Shama Reviews

7.6

Good

7.8

Cleanliness

8.6

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 5 out of 18 reviews
Rating 8 - Good. 8 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and super helpful staff !! The food at the restaurant was also great. We had a wonderful stay.
Stayed 2 nights in Oct 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Tout est sale ! A fuir

Cet établissement est sur-noté et les images postées par la direction sont surréalistes. Voici pourquoi : Chambre : La chambre étais très sale, avec des draps mal lavés et des housses de canapé tachées de chocolat bien frais. On sentais que le ménage avait était bâclé Le lit était inconfortable Absence de télévision Salle de bain sale et non équipée du strict minimum, a savoir du savon ! On a dû le demander à la réception pour l’avoir le soir Piscine : Piscine complètement opaque ! Je n’ai jamais vu une piscine aussi sale ! Les parois infestées d’algues. Quand j’en ai parlé à la direction, j’ai compris qu’elle n’était pas filtrée quotidiennement !!! Petit déjeuner : Petit déjeuner servi à table mais après une demi heure d’attente, alors qu’on est arrivés tôt et qu’il n’y avait que nous et une autre table à servir. Le petit déjeuner est limité à des aliments gras et bourratifs (meloui, harcha, cake degeulasse) le tout servi dans des assiettes mal lavées Cadre général : Y a beaucoup d’alcooliques dans l’établissement. On a même trouvé une bouteille et des verres dans les jardins. Et heureusement qu’on l’a vu avant notre enfant de 3 ans qui a failli boire le verre pensant que c’était de l’eau
Stayed 3 nights in Aug 2021
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities

Mitigée...

Le lieu est vraiment magnifique : la végétation, la vue sur la montagne... les chambres (suites) sont spacieuses. Mais mon sentiment reste mitigé à cause de la propreté de la piscine très moyenne, l'état des transats autour qui ne sont sales et pas nettoyés, les coussins complètement affaissés... Le personnel ne porte pas de masque (alors que nous sommes en plein contexte COVID)... On a réservé pour 2 adultes et 2 enfants et quand on est arrivé, les lits enfants (banquettes) n'étaient pas prêts... J'ai demandé qu'on prépare leurs lits et la dame m'a apporté des draps et... est repartie sans faire les lits... De plus, il y a aucune alèse sur les matelas, seulement un drap, ce qui n'est pas très propre... La dame de l'accueil, en entrant dans la chambre, a ouvert les rideaux, et ils sont à moitié tombés des rails. Elle a dit à mon mari de les remettre lui même, qu'il pouvait monter sur la table de de chevet pour les remettre... Bref, le cadre est splendide mais le service franchement moyen pour le prix.
Stayed 3 nights in Jul 2020
Verified review

6/10 Okay

Disliked: Staff & service
The place is beautiful with huge potential, well maintained gardens a restaurant and lounge area with great atmosphere and character, furniture and accessories clearly chosen with great taste and care. The pool and terrace is lovely albeit in need of some repairs. The rooms are nicely set in the gardens with their own terrace, bathrooms are basic with large windows inside the shower and curtains or screens missing, bedrooms are nicely furnished but basic lacking accessories or a personal touch. What really lets the place down however is the service. Not once either by the pool or on the terrace would someone ask whether you needed something, drinks ordered at the bar take ages to arrive, choice is extremely limited. The same is true for food, table setting is basic, you might have to ask for a napkin or for yor food to arrive at the same time, waiting times ( the place was mostly empty) are long and the meals are at best ok, breakfast however was nice. The manager showed little concern for the guests, no real effort was made to provide information regarding surroundings when asked.
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'établissement était très joli... Pas de personnel accessible et petit déjeuner "dégueulasse"accueil inoubliable. Disponibilité +++ Nous y retournerons
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place.
Verified review

4/10 Poor

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Never again

I stayed here 4 years ago and the room was excellent and the european staff fine. Hpwever the food was terrible. 3 of us stayed for 4 nights in late March 2018 There were no other guests, the new moroccan manager has only been there a month and said he recognises the problems Dinner was 15euros, a disgraceful price for what you get. The food was even worse than last time, the menu didnt change over 2 nights and the tagines were of poor quality,. We wondered were all the good looking meat went because we had only gristle, I had the chicken and there was hardly any meat on it. The last night we eat elsewhere Breakfast was the same everyday , however I asked for eggs and got then , hard boiled but better than the thin gruel they called porridge Last time I had plenty of wood to make my own fire, this time I had to ask for wood , a gentleman turned up and lit the fire , he left me a few twigs that lasted all of 30 mins. I didnt bother the next 3 nights I used the air con, worked fine. The good bits, excellent clean pool, good location for valley walking, huge beds.
Stayed 4 nights in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to get off the grid

Amazing place with incredibly helpful staff. A true oasis with beautiful scenic backdrop. Would absolutely return.
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Vorsicht! Die besten Jahre sind vorbei.

Wir, eine 5-köpfige Familie, verbrachten hier zwei Nächte im April 2017. Gleich bei der Ankunft wurde klar, dass wir bei dieser Buchung einen Fehlgriff getan hatten. Es herrschte Geisterstimmung, nur eine Handvoll Gäste außer uns in einer weitläufigen Anlage. Außenanlagen verwahrlost, Garten ungepflegt, Sitz- und Liegeauflagen verschmutzt und zerrissen. Bungalows mäßig sauber, auf den Wegen lagen Zigarettenstummel. Restaurant: Speisenauswahl sehr beschränkt, Spaghetti wurden kalt serviert. Wifi funktionierte nie, unsere Kids bekamen die Krise. Positiv: Trinkbare Weine zu fairen Preisen
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Hôtel bien situé pour une halte sur la route de Taroudant ou alors visite de ouirgane,ou remonter par Asni. Qualité des aménagements intérieurs et extérieurs, très bon rapport qualité prix.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nestled between mountains

I stayed for one night. The bathroom was cold but the room was big and comfortable the food was great. It's a great place if you want to get away from Marrakech.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Site accueillant et calme. Un havre de paix.

Situé à proximité d'Ouirgane, le Ksar Shama est un havre de paix et de tranquillité. Le cadre arboré avec une joli piscine est extrêmement agréable. Un très bon moment de détente apaisant.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ksar shama i will be back

Lovely hotel. Very clean. Great location. The most helpfull staff possible and great food. All round excellent . Will definately return. Big thanks to assia on the reception for all her time and help as i changed travel plans last minute.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely pool area but cold pool water.

Our 3rd stop while travelling in Morocco and the first two riads set a very high standard. Limited food available here with a small menu and not the quality we were used to elsewhere. Slow drinks service when poolside. Very dark rooms.
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Langt væk..

Hotellet ligger perfekt, hvis man regser gennem bjergene (godnok ikke helt på de angivede gps-koordinater- de rigtige koordinater:31.19925, -8.04872). Værelset var stort og lækkert,-dog lidt køligt. Maden i restauranten var ikke af højeste kvalitet. Wifi virkede kun sporadisk. Men man befinder sig trodsalt midt i bjergene, så man kan heller ikke forvente sig det vilde. Prisen var trodsalt god (bedst hvis man betaler i Dihram, -i forhold til Euro). De tager kun keditkort hvis forbindelsen virker,-så tag kontanter med.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Un coin de paradis dans l'atlas

Un endroit très calme au milieu d'une oliveraie avec pour toile de fond l'atlas. La piscine est très agréable, très propre et bien aménagée avec des transats. La cuisine est locale et simple. La literie mériterait d'être plus confortable.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018