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Jnane Tamsna

Property class: 3.5

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Photo gallery for Jnane Tamsna

Outdoor pool - Jnane Tamsna (Marrakech)
Outdoor dining - Jnane Tamsna (Marrakech)
Room - Jnane Tamsna (Marrakech)
Library - Jnane Tamsna (Marrakech)
Interior entrance - Jnane Tamsna (Marrakech)
Free full breakfast, a terrace, and shopping on site are just a few of the amenities provided at Jnane Tamsna. Treat yourself to spa services, such as a massage, a manicure/pedicure, or a facial. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Room

Standard Room

  • Garden view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Room (Small)

Room

Comfort Room (Small)

  • Garden view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room (Large)

Room

Deluxe Room (Large)

  • Garden view
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Signature Room, Garden Area

Room

Signature Room, Garden Area

  • Garden view
  • 44 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite (Pavillon)

Room

Suite (Pavillon)

  • Garden view
  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

Palmeraie, a neighborhood in Marrakech, is home to Jnane Tamsna. Jemaa el-Fnaa and Menara Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Majorelle Garden and Le Jardin Secret. Menara Gardens and Agdal Gardens are also worth visiting. Visit our Marrakech travel guide
Map
Route Douar Abiad, La Palmeraie, Marrakech, 40000

What's nearby

  • A blue building surrounded by cacti and palm trees.
    Majorelle Garden
    13 min drive - 4.1 miles
  • A courtyard with a fountain, palm trees, and modern buildings with balconies.
    Marrakech Plaza
    15 min drive - 4.8 miles
  • A bustling square with a prominent tower, surrounded by traditional buildings and palm trees.
    Jemaa el-Fnaa
    15 min drive - 4.6 miles
  • A wooden door with a metal handle and a decorative metal piece above it.
    Menara Mall
    18 min drive - 5.7 miles
  • The Palm Grove of Marrakech
    5 min walk - 0.3 miles

Getting around

  • Marrakech Central Station
    19 min drive
  • Menara Airport (RAK)
    27 min drive

Restaurants

  • Station Service Al Baraka
    10 min drive
  • Oasis Buffet Restaurant
    6 min drive
  • Oasis Café Tafernaout
    9 min drive
  • Bruschetta
    8 min drive
  • خبيزة البيض و بطاطا
    9 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle available on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Bicycle rentals
  • Books
  • Hiking/biking trails
  • Library
  • Outdoor tennis court
  • Shopping
  • Tennis lessons
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 10:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 750 per night
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 300 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 750 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Jnane Tamsna have a pool?

Yes, this property has 5 outdoor pools.

Is Jnane Tamsna pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Jnane Tamsna?

Check-in start time: 3:00 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Jnane Tamsna?

Check-out is at 11:00 AM.

Does Jnane Tamsna provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 300 per vehicle applies.

Where is Jnane Tamsna located?

Located in Palmeraie, this hotel is 0.3 mi (0.6 km) from The Palm Grove of Marrakech and within 3 mi (5 km) of Ksar Char-Bagh Hammam and Museum Palmeraie. Jemaa el-Fnaa and Tanneries are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Jnane Tamsna Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 12 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My time at Jnane Tamsna was superb, highly recommended!
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute trip to this idyllic oasis. The surroundings, facilities and staff are amazing - thoroughly fabulous all round - thankyou Samira and all the lovely staff
Stayed 3 nights in Nov 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
Jnane Tamsna disappointed; moreso because it had come highly recommended by a friend. We booked for three nights to celebrate a 40th birthday. I had contacted the reservations and events coordinator a month prior to travelling to book activities offered through the hotel: a bicycle tour and a sidecar tour. On arrival it appeared that neither had been booked or organised. The time requested for the sidecar tour was not available. Moreover, prices quoted in the correspondence had risen significantly (an increase of 500MAD/50 euros in the case of the sidecar tour). The price of the bicycle tour, and taxi transfers also seemed to have increased in price since booking. Raising these issues with the owner and manager, and arranging alternative plans, resulted in unnecessary stress and uncertainty that marred a significant proportion of a short trip. As it was low-season we were offered a room upgrade on arrival. We were reminded of this upgrade, and a bottle of wine provided with dinner, a number of times. These reminders negated both the attempt at an apology, and the goodwill. Ultimately, I would have much preferred to enjoy the activities booked, and less vexation, than a room upgrade and a bottle of wine.
Stayed 3 nights in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
A place that tries but doesn’t try hard enough. We were generally disappointed with jnane tamsna. We have been to Marrakesh before and for similar prices stayed in better riads or hotels. Overall this place is way too remote and far and doesn’t live up to the expectation of a luxury boutique hotel. The quality of the premises and rooms is inconsistent (the main block rooms are tired when compared to the garden rooms, which are newer and prettier), it generally lacks in upkeep and it’s overall wanting in attention to detail (cracks in the walls, poor painting of rooms, dry old wood furniture and doors in bad need of treatment). The overall impression you get on arrival, and that stays with you till the end of the visit, is one of a shabby and worn out guesthouse. We lacked water twice over 4 days and hot water took ages to flow. Among the positives are the three pools which are generally pretty, pleasant and well kept. My only pet peeve is that they open them to external visitors that come for lunch or a massage. As a result, one day the pool was completely overcrowded. When we used a second, apparently private one we were told off in an abrupt way. The gardens are a mixed bag, featuring a host of plants but generally arid. The food at the restaurant is healthy but generally not up to hotel standard. Staff are friendly but it took 15-20 mins to get a drink if you were lucky enough to ind any of the elusive staff . Overall not up to what it portrays to be
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Les jardins incroyables Les piscines et le cadre L’écoute du personnel Les chambres et les terrasses Le lieu est tranquille, apaisant, et très beau Hôtel à taille humaine : 24 chambres
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Auf Abrechnung beim Auschecken achten. Anlage traumhaft um zu entspannen. Hervorragende Küche.
Stayed 4 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to visit the business of the city and reside in peacefulness. The gardens and decor are very relaxing and beautiful. The staff is very accommodating and can find any services you want. The the set menu is delicious and freshly grown on property
Stayed 4 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super plek met smaakvol ingericht hotel waar je zeer gastvrij wordt ontvangen
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inrichting was prachtig en smaakvol. Iedere kamer was anders en tuin super mooi onderhouden
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel avec charme Personnel agréable Bon petit déjeuner
Stayed 8 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property with a warm relaxing atmosphere. The owner is very kind and welcoming. The staff did an excellent job at meeting our needs and ensuring we had a wonderful stay. I love this place and can't wait to return.
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Verified review

6/10 Okay

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
Verified review

8/10 Good

Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018