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Janat Salam

3.0 star property
Riad with free breakfast, a short walk to Jemaa el-Fnaa

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Photo gallery for Janat Salam

Terrace/patio
Double Room, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets
View from property
Exterior
Living area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Double Room, Non Smoking

Highlights

Air conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Hydromassage showerhead
Free bottled water
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Triple Room, Non Smoking

Highlights

Air conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Hydromassage showerhead
Free bottled water
Daily housekeeping
  • 11 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking

Highlights

Air conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Hydromassage showerhead
Free bottled water
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking

Highlights

Air conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Hydromassage showerhead
Free bottled water
Daily housekeeping
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
53, Avenue Houmane Fetouaki, Arset Lamaach Medina, Marrakech, 615324032, 4000

What's nearby

  • Bahia Palace - 6 min walk - 0.4 miles
  • El Badi Palace - 6 min walk - 0.4 miles
  • Koutoubia Mosque - 9 min walk - 0.5 miles
  • Jemaa el-Fnaa - 9 min walk - 0.5 miles
  • Le Jardin Secret - 16 min walk - 0.9 miles

Getting around

  • Marrakech Central Station - 10 min drive
  • Menara Airport (RAK) - 12 min drive

Restaurants

  • ‪Mabrouka - ‬5 min walk
  • ‪DarDar - ‬6 min walk
  • ‪Grand Hotel Tazi - ‬4 min walk
  • ‪Fine Mama - ‬5 min walk
  • ‪café almasraf - ‬7 min walk

About this property

Janat Salam

Riad near Jemaa el-Fnaa
Take advantage of free continental breakfast, a rooftop terrace, and dry cleaning/laundry services at Janat Salam. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), concierge services, and a 24-hour front desk
  • Multilingual staff and tour/ticket assistance
Room features
All guestrooms at Janat Salam offer comforts such as air conditioning, in addition to amenities like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with hydromassage showers and free toiletries

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 8 per night)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 8:30 AM to 11:30 AM
  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals are available by reservation only and cannot be requested after check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 18 per vehicle (one-way)
  • Nearby parking fee: EUR 8 per night(16 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Janat Salam Hotel Marrakech
Janat Salam Hotel
Janat Salam Marrakech
Janat Salam Riad
Janat Salam Marrakech
Janat Salam Riad Marrakech

Frequently asked questions

Is Janat Salam pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Janat Salam?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Janat Salam?

Check-out is at noon.

Does Janat Salam provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 18 per vehicle applies.

Where is Janat Salam located?

Located in Medina, this riad is within a 10-minute walk of Mellah Market and Jemaa el-Fnaa. Majorelle Garden is 2 mi (3.3 km) away.

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Janat Salam Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 43 reviews
Rating 8 - Good. 14 out of 43 reviews
Rating 6 - Okay. 5 out of 43 reviews
Rating 4 - Poor. 4 out of 43 reviews
Rating 2 - Terrible. 4 out of 43 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Antonino

Liked: Staff & service, amenities
Near the most important point of interest of the city. Good Condition e very good Breakfast. Pleasure Holiday in this structure
Stayed 4 nights in Apr 2025

8/10 Good

OLUWABUNMI

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and available to help even with the language barrier. Room was clean and price was fair for the convenient location.
Stayed 3 nights in Apr 2025

8/10 Good

Bernard

Ibrahim was very nice from check in to check out.Breakfast is wonderful on the rooftop.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, property has a lot of stairs so not friendly for people with mobility issues. Could do with a little refurbishment for example having door handle on the inside as it makes locking the door difficult, also the windows have an air gap so cold air comes through, but great place for the price. Good breakfast.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jorge Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Down the street you'll find good restaurants, lots shopping stores and a near pharmacy.
Stayed 5 nights in Jan 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended!

Excellent location. Nice staff. Very good value.
Stayed 3 nights in Apr 2023

2/10 Terrible

Marisela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a double room based on the online pictures and description. The taxi driver had a hard time finding the property since it doesn't even have a name. Once there, we were greeted by 2 steep staircases and nobody to assist with the luggage. We managed to reach the "reception area" which was nothing but a filthy and dark room with the telephone on the floor, cables hanging, and a couch incredibly gross. After seeing that, we asked to see our room and were shocked when the manager took us to a dungeon with the most disgusting bathroom I've ever seen. It had nothing to do with the room we booked. The sink was miniscule loose and clogged,the shower was moldy and dirty, TV was broken, AC was weak, sheets so thin that the mattress was visible. Closet falling apart. No towels, no water bottles and sleepers as advertised. We begged for a decent room like the one they show on their website. All of a sudden the manager started to have difficulty speaking English so I spoke with the owner on the phone who with a rude attitude told me to take it or leave it. I asked him to refund my money and he agreed to do it. Since it was already 8 pm and we were tired in a country new to us, we decided to spend that night there and move the next day to another place. In the morning, we had a good breakfast talked with the manager who once again promised they would refund the 2 nights we didn't use, and left to a nice hotel. To this day they haven't made a refund or responded my email.See pics
Stayed 3 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
A nice, budget hotel only 2 minutes walk from the medina entrance. Rooms are basic but very clean and the staff is helpful and very friendly. There is a veranda with common outdoor seating on both levels of this hotel.
Stayed 2 nights in Oct 2022

10/10 Excellent

Ghulam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Janat Salam is an excellent hotel. The staff is excellent and took care of myself and my family. The staff especially Younes, Yusuf and Fatima are all excellent and good at their jobs. The hotel is walking distance to the main square(Jema Al fna) and all the shopping can be done very close so is conveniently located . The hotel has air Conditioning in each room which was important to me. All in all I had a great experience of this hotel and next time I came back will definitely come back to Janat Salam.

2/10 Terrible

Mizuki

Disliked: Staff & service, amenities, property conditions & facilities
Amenities were completely different from what they write.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Not what was booked

Booked and paid for 2 double rooms months back. A few days before booked airport pick up, which went well. Arrived at the place. It felt like we wasn’t expected, even though they organised the taxi…I had to remind them we booked 2 double rooms but instead we were given 2 very small single rooms at the top of the place. I complained but was told there were no other rooms available. Do not stay here if you have mobility problems as there are many stairs and the ones to the top rooms are not safe. The shower head was cracked so water was going everywhere in the bathroom and into the small bedroom down a large tiled step. On the first morning, I slipped on the floor landing on my ribs across the step..I am still in pain from this a week later. I complained again and once more told there are no other rooms available. As I was not given what I had paid for I would advise against booking this accommodation! This is advertised as 3 star but I would rate it as 1 maximum. Marrakech was great although I was in pain due to the fall so this stopped me partaking in some of the activities I planned. I have travelled extensively and always give true reviews as as I rely on them when choosing where to stay. I don’t understand how this had a 9.6 rating as this was completely at odds with my experience! This is the worst place I have stayed! I would advise against staying here!
Stayed 5 nights in Dec 2022

6/10 Okay

Rizwan

Disliked: Amenities
xxx
Stayed 2 nights in May 2025

8/10 Good

Tobias

Stayed 8 nights in Apr 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Lindo lugar
Stayed 1 night in Mar 2025

10/10 Excellent

Sundus

Stayed 1 night in Mar 2025

4/10 Poor

simon

Disliked: Cleanliness, staff & service, property conditions & facilities
Très ordinaire!
Stayed 1 night in Mar 2025

10/10 Excellent

Vincent

Stayed 3 nights in Mar 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 2 nights in Apr 2023

10/10 Excellent

dominique alain

Liked: Cleanliness, staff & service, property conditions & facilities
Tres bon acceuil de mohamed et mina qui sont tous les deux adorables et bienveillants
Stayed 8 nights in Mar 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Experience incroyablement décevante. Très mauvais!

Riad HORRIBLE - totalement différent des photos. Les oreillers étaient sales, couverts de saleté et de sueur (regardez les photos ci-jointes). Les carreaux de la salle de bain sont couverts de saleté et de moisissure. La salle de bain sentait les toilettes. L'hôte est agréable, mais la propriété ne vaut pas 50€ - j'avais plus de confort pour 10€ plus près de Djemma el-Fna. L'emplacement n'est pas mal mais le reste de l'expérience est horrible. Évitez cette maison d'hôtes - rien de ce qu'ils suggèrent n'est vrai.
Stayed 1 night in Feb 2023

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación sucia, no tenía grifo en la ducha, lo tuvieron q arreglar pero después de dos días allí sin ducharnos, teníamos q pedir toallas y algún día no la tenían, la habitación fría y tuvimos q reclamar una manta, nos la dieron sucia, llegamos y no nos esperaban estuve en la puerta 1/2 hora hasta q la prepararan, no había botellines de agua, el secador de pelo roto y el aire acondicionado estaba roto, las alfombras muy sucias no se podía apoyar los pies Solicito devolución de parte del dinero, ya q no fue lo tratado, nos tuvimos q ir unos días al desierto para poder respirar un poco de tanto mal olor q tenia la habitación Espero una respuesta, gracias.
Stayed 7 nights in Feb 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Et skuffende sted, slapp heldigvis å overnatte

Et lite hyggelig sted. Trang, bratt trapp, ingen fungerende resepsjon, måtte lete etter en person som ikke snakket engelsk eller fransk, men som ringte til en som kunne det. WC som ikke kunne trekkes ned, mye støy. Men da vi klaget, fikk vi utmerket service: Ble flyttet til et aldeles nydelig sted, og bestillingen til stedet ble kansellert.
Stayed 2 nights in Feb 2023

8/10 Good

BENOIT

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2023

10/10 Excellent

Selim

Liked: Cleanliness, staff & service, amenities
Sehr Zentral und Sauber! Raşit ist sehr hilfsbereit und freundlich! Alles Top!!

8/10 Good

PHILIPPE

Liked: Cleanliness, staff & service
Disliked: Amenities
Situation excellente versus aéroport et lieux à connaître . Accueil extrêmement agréable . Propreté irréprochable . Mais ….. vétusté des équipements et quelques bruits de proximité .