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Hôtel Les Trois Palmiers

Property class: 3.5

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Located close to Marrakech Plaza and Majorelle Garden, Hôtel Les Trois Palmiers provides a free breakfast buffet, a free daily manager's reception, and a terrace. Treat yourself to spa services, such as a sports massage, a facial, or a manicure/pedicure. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a bar.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double or Twin Room

Shower, designer toiletries, hair dryer, towels

Comfort Double or Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Double or Twin Room, 1 Queen Bed

Premium Double or Twin Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Premium Double or Twin Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Signature Room

Signature Room | View from room

Signature Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Gueliz, a neighborhood in Marrakech, Hôtel Les Trois Palmiers is near the airport and near a train station. Avenue Mohamed VI and Marrakech Plaza are notable landmarks, and travelers looking to shop may want to visit Menara Mall and Jemaa el-Fnaa. Majorelle Garden and Le Jardin Secret are not to be missed. Visit our Marrakech travel guide
Map
18 Rue Loubnane, Marrakech, Marrakesh-Safi, 40000

What's nearby

  • A modern architectural structure with a large circular skylight and a patterned facade.
    Carré Eden Shopping Center
    2 min walk - 0.1 miles
  • A courtyard with a fountain, palm trees, and modern buildings with balconies.
    Marrakech Plaza
    3 min walk - 0.2 miles
  • A public square with a fountain, a row of bicycles, and a large building in the background.
    Avenue Mohamed VI
    13 min walk - 0.7 miles
  • A blue building surrounded by cacti and palm trees.
    Majorelle Garden
    15 min walk - 0.8 miles
  • A large, beige building with red accents and a central entrance.
    Palais des Congrès
    3 min drive - 1.2 miles

Getting around

  • Marrakech Central Station
    17 min walk
  • Menara Airport (RAK)
    13 min drive

Restaurants

  • Starbucks
    5 min walk
  • Radisson Blu Hotel, Marrakech Carre Eden
    4 min walk
  • Beldi Fusion Kitchen
    5 min walk
  • Grand Café de la Poste
    5 min walk
  • Le Table du Marché
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (MAD 50 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 6 floors
  • Built in 2012
  • Communal living room
  • Designated smoking areas
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Traditional architecture
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MAD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Smoking rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 150 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MAD 200 per stay
  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Administrative fee: MAD 11 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wired internet: MAD 50 per stay (rates may vary)
  • Airport shuttle fee: MAD 130 per vehicle (maximum occupancy 4)
  • Pet fee: MAD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MAD 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hôtel Les Trois Palmiers have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–7:00 PM.

Is Hôtel Les Trois Palmiers pet-friendly?

Yes, Hôtel Les Trois Palmiers allows cats and dogs (limit 1 total). There's a fee of MAD 50 per pet, per night. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hôtel Les Trois Palmiers?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hôtel Les Trois Palmiers?

Check-out is at noon.

Does Hôtel Les Trois Palmiers provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MAD 130 per vehicle applies.

Where is Hôtel Les Trois Palmiers located?

Located in Gueliz, this spa hotel is within a 15-minute walk of Marrakech Plaza and Avenue Mohamed VI. Majorelle Garden and Palais des Congrès are also within 1 mi (2 km). Marrakech Central Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel Les Trois Palmiers Reviews

6.2

7.0

Cleanliness

7.6

Amenities

6.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 15 out of 60 reviews
Rating 8 - Good. 12 out of 60 reviews
Rating 6 - Okay. 10 out of 60 reviews
Rating 4 - Poor. 8 out of 60 reviews
Rating 2 - Terrible. 15 out of 60 reviews

Reviews

Verified review

6/10 Okay

Faarah Hasan

Liked: Cleanliness
It was convenient Near major area Accessible to main landmarks
Stayed 7 nights in Sep 2023
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff excellent and very helpful. Room was comfortable with fridge.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Adelaide

Liked: Staff & service, amenities, property conditions & facilities
Staff were very nice
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

muntaser Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Aug 2025
Verified review

6/10 Okay

gabor

Location is fine
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Zuly

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Jerome

Liked: Cleanliness
Could have better wi-fi and room amenities : kettle, toiletries
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Prabhakar

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Pralav

Disliked: Cleanliness, property conditions & facilities, room comfort
i just give 5 star to a guy who works as receptionist at night time Abderehman really he was very helpful friendly he deserves 5 star
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cool pool was a relief on a hot day. The shower and room was clean. It is near a large shopping mall. Check in was smooth and my room was ready earlier than expected. There was also a fridge in my room
Stayed 1 night in Apr 2023
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
I book queen bed and they give us twin bed and bath room was very bad condition no hand soap in toilet Plus night worker asking for extra money
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Verified traveler

We have stayed here before, and when we check in the room is often not ready or set up as twin beds when we have requested large bed. The last 2 times we have stayed here we have had to change rooms the next day.
Stayed 3 nights in Aug 2023
Verified review

4/10 Poor

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities
This place needs a lot of maintenance. For example none of the balcony doors locked. The male desk staff were really rude and everything was too much trouble. Serious management issues at this place so would not recommend.
Stayed 3 nights in Dec 2024
Verified review

2/10 Terrible

Sara Z

Disliked: Room comfort
not good at all. changed rooms x3 in three days, the air conditioning did not work in 2 of the rooms and were bad in the 3rd room. the room was not ready for use and dirty. Would not go back even if it was for free
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait rien a dire un hôtel propre bien situé personnel disponible tout le temps
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Jerome

Liked: Property conditions & facilities, room comfort
Hôtel charmant personnel accueillant p'tit dej correct . piscine l'ensoleillement que 2 h dans la journée cadre agréable manque un peu de place À notre séjour pas de restauration , pas de spa. Lit confortable A amélioré le linge de lit et serviette de bain manque de netteté. Les produits de toilettes censé être offert dans la panière inexistante photo contractuelle je pense . Nous avons rencontré un problème avec la douche eau froide en journée et eau brûlante le soir. Sinon dans l'ensemble nous avons passé un agréable séjour dans cette hôtel 3 étoiles .
Stayed 7 nights in May 2025
Verified review

2/10 Terrible

Diego

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssimo! Não recomendo!

O quarto apresentava vários problemas estruturais, como a cortina não ir até ao chão e a claridade entrar no quarto logo às 5 da manhã, como a sanita estar a vazar água no chão e o autoclismo da sanita passar a noite inteira a gotejar fazendo um barulho muito irritante. A porta do hotel bate com extrema força e ouve-se no prédio inteiro. Ouvimos isso todos os dias pelas 7 da manhã e estávamos no 3º andar. No momento do check in foi-nos dito que estávamos proibidos de comer no quarto, esse aviso não estava afixado em nenhum local, porém o rececionista mencionou que poderíamos encomendar comida e comer no restaurante ou na área da piscina. Nós fizemos isso e fomos repreendidos pelo mesmo rececionista afirmando que isso era proibido fazer o que não tem nenhum tipo de sentido. A pior parte foi o facto de pagarmos uma estadia com pequeno-almoço incluído e o buffet nunca estar completo. Havia dias que não havia manteiga, outros não serviam chá, croissants era raro existir, pedíamos as coisas ao responsável e demoravam a trazer e traziam coisas erradas. Houve um dos dias que não tinham pão para nos servir (que é ridículo e sem desculpas). Nesse dia tivemos de sair do hotel para comer. A limpeza diária no quarto deixa muito a desejar! Nós que fazíamos a limpeza diária do nosso WC. Portanto recomendo a todos os viajantes que pensem bem se querem estar em um hotel com estas condições. Não ficamos satisfeitos. Demasiado caro para o fraco pequeno-almoço e fracas condições.
Stayed 7 nights in Mar 2025
Verified review

6/10 Okay

Nathalie

Liked: Cleanliness, room comfort
Le wifi ne fonctionnait pas dans la chambre. Pas de savon ni shampooing. ( très petits flacons) Les chaînes de télé ne fonctionnaient pas toutes. Machine à café, chocolat en panne.
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour décevant

Sejour décevant, nous avons passé une première nuit sans chauffage puis ils nous ont déplacé à une autre chambre, 2 jours ou on rentre le soir on trouve la chambre n'est pas faites. Il aurait fallu reclamer pour la faire et nous mettre des serviettes propres. Je ne recommande pas mis a part l'emplacement bien situé dans le quartier de Gueliz.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Kaoutar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich habe ein Zimmer für meine Mutter in diesem Hotel reserviert, und wir waren mehr als zufrieden! Das Zimmer war geräumig, sauber und äußerst komfortabel. Besonders beeindruckt hat uns das großzügige Buffet – die Auswahl war riesig und alles war frisch und lecker. Die Atmosphäre im Hotel war angenehm, und das Personal war stets freundlich und hilfsbereit. Meine Mutter hat sich rundum wohlgefühlt, und wir würden dieses Hotel jederzeit weiterempfehlen. Vielen Dank für den großartigen Service!
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service

Très décevant

Séjour très décevant nous avons voulu réserver une nuit supplémentaire personne répond au téléphone ni aux messages ! Aucune communication … Une caution est demandée à l arrivée sauf qu au départ on ne nous la rends pas sous prétexte qu il faut attendre ….. 2 nuits la chambre n a jamais été faite ! Pas de papier toilette …. Petit déjeuner très décevant café froid entre autre. Et la cerise sur le gâteau nous avons réserve une chambre avec terrasse et paye le supplément pour cela à l arrivée nous avons eu une chambre avec un tout petit balcon bien entendu on ne rembourse pas la différence non plus. Wifi fonctionne très très mal Nous ne retournerons pas dans cet hôtel et je ne le recommande pas non plus
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Lili

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Des voleurs

Sale, voleur, méchant, nul, Pas d internet, pas de télé, pas de téléphone les serviettes à 40€. Pas de balcon comme sur la photo et petit déj vite avec du beurre qui sent le rensse. Pas de stranfert pour l'aéroport. Et les taxes à réglé en plus sur place qui sortent de nul part
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

VIOLETTE

Liked: Cleanliness, property conditions & facilities, room comfort

Peut mieux faire

L'établissement est très bien situé et très confortable. Par contre le service est vraiment a revoir. Vous attendez plus d'une heure votre chambre qui n'est pas prête à l'arrivée, on ne trouve pas votre réservation, personne pour le check out ... Le reste est à un bon rapport qualité/prix vu l'emplacement, le petit déjeuner est copieux. Mieux vaut être prévenus une fois passée l'étape du check in le reste du séjour se déroule mieux ;)
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Randy

Disliked: Staff & service
Hôtel ok si vous ne souhaitez pas passé trop de temps dedans. Petit déjeuner pas terrible et le monsieur a la réception a mis un temps fou à nous trouver. Comme je l’ai dit si vous n’êtes pas trop regardant sur l’hôtel, ça passe.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Jean Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent rapport qualité prix

Excellent rapport qualité prix
Stayed 1 night in Mar 2024