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Hotel Imperial Plaza

4.0 star property
Hotel with a full-service spa, near Palais des Congrès

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Photo gallery for Hotel Imperial Plaza

Front of property - evening/night
Family Double Room | Minibar, desk, free WiFi
Garden view
Outdoor pool
Interior entrance

Reviews

6.4 out of 10

Popular amenities

  • Hot Tub
  • Gym
  • Bar
  • Spa

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room

Minibar, desk, free WiFi

Triple Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Bidet
Hair dryer
Bathrobes
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room | Minibar, desk, free WiFi

Single Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Bidet
Hair dryer
Bathrobes
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Quadruple Room

Minibar, desk, free WiFi

Quadruple Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Bidet
Hair dryer
Bathrobes
  • City view
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Double Room

Minibar, desk, free WiFi

Standard Double Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Bidet
Hair dryer
Bathrobes
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Double Room

Minibar, desk, free WiFi

Family Double Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Bidet
Hair dryer
Bathrobes
  • City view
  • 400 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av abdelkrim khettabi, Gueliz, Marrakech, 40 000

What's nearby

  • Majorelle Garden - 18 min walk - 1.0 mile
  • Palais des Congrès - 3 min drive - 1.9 miles
  • Koutoubia Mosque - 5 min drive - 2.5 miles
  • Jemaa el-Fnaa - 5 min drive - 2.7 miles
  • Marrakech Museum - 7 min drive - 2.7 miles

Getting around

  • Marrakech Central Station - 10 min drive
  • Menara Airport (RAK) - 19 min drive

Restaurants

  • ‪Fayrouz Charwama Loubnane - ‬11 min walk
  • ‪La Grillardière - ‬8 min walk
  • ‪Haj Boujemaa - ‬9 min walk
  • ‪SALAD BOX - ‬6 min walk
  • ‪KechBurger - ‬8 min walk

About this property

Hotel Imperial Plaza

Upscale hotel near Palais des Congrès
Located close to Marrakech Museum and Koutoubia Mosque, Hotel Imperial Plaza provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. Treat yourself to aromatherapy, a body wrap, or a body treatment at the onsite spa. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and a children's pool
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, concierge services, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 114 rooms offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and minibars.
Other conveniences in all rooms include:
  • Bathrooms with bathtubs and bidets
  • TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: MAD 120 for adults and MAD 100 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • In the mountains
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 6 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 16.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MAD 120 for adults and MAD 100 for children
  • Airport shuttle fee: MAD 100 per person (one-way)
  • Airport shuttle fee per child: MAD 50 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
Tax ID - 06506741
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

The seasonal pool will be open from January to December
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Imperial Plaza
Imperial Plaza Hotel
Imperial Plaza Hotel Marrakech
Imperial Plaza Marrakech
Hotel Imperial Plaza Marrakech
Hotel Imperial Plaza Spa Marrakech
Hotel Imperial Plaza Hotel
Hotel Imperial Plaza Marrakech
Hotel Imperial Plaza Hotel Marrakech

Frequently asked questions

Does Hotel Imperial Plaza have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM–7:00 PM.

Is Hotel Imperial Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Imperial Plaza?

Self parking is free at this property.

What time is check-in at Hotel Imperial Plaza?

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Hotel Imperial Plaza?

Check-out is at noon.

Does Hotel Imperial Plaza provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 100 per person applies.

Where is Hotel Imperial Plaza located?

Located in Gueliz, this spa hotel is within 3 mi (5 km) of Palais des Congrès, Menara Gardens, and Marrakech Museum. Koutoubia Mosque and Jemaa el-Fnaa are also within 3 mi (5 km). Marrakech Central Station is 30 minutes by foot.

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Hotel Imperial Plaza Reviews

Reviews

6.4
Rating 10 - Excellent. 77 out of 348 reviews
Rating 8 - Good. 83 out of 348 reviews
Rating 6 - Okay. 61 out of 348 reviews
Rating 4 - Poor. 61 out of 348 reviews
Rating 2 - Terrible. 66 out of 348 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karim

Liked: Staff & service, amenities, property conditions & facilities
As always the staff went beyond will be staying again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Babrak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice when we came here and the breakfast was delicious
Stayed 6 nights in Oct 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2024

6/10 Okay

Kevin

Liked: Staff & service
Staff are friendly enough but hotel is quite tired and needs a refurbishment. Quite a few issues with hot water - it takes 10 minutes of running the shower to get hot! Breakfast generally good and staff very helpful and attentive.
Stayed 4 nights in Feb 2025

8/10 Good

Sudheer babu

Liked: Cleanliness, staff & service, property conditions & facilities
close to city
Stayed 7 nights in Dec 2024

6/10 Okay

Martina Fung Lian

Liked: Staff & service
Towels needs to be new, rooms decor needs improvement
Stayed 5 nights in Dec 2024

10/10 Excellent

Mbarek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay it was good
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Staff & service
The staff are so nice and do everything to make sure you have a good time. The hotel itself is perfectly fine, could have been better but it works, it is also close to most things.
Stayed 1 night in Aug 2024

2/10 Terrible

Krithika

Disliked: Staff & service, room comfort

Christmas stay was not great

No hot water most of the times Intercom not working Food taste was so poor No Vegan or Vegetarian options We had to eat outside though we had paid for half board
Stayed 5 nights in Dec 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a good option if you don’t want to stay in the Medina. The breakfast room is amazing. The pool seems great although they are doing some work construction next to it. I bet it will look amazing in a few months. I found that all the employees were very kind and helpful. Receptionist, front desk agent, doorman, people at breakfast room. The room was clean and very comfortable. It has a cute balcony. I would recommend it.
Stayed 2 nights in Nov 2024

2/10 Terrible

Arooj

Disliked: Cleanliness
Okay for a budget hotel
Stayed 5 nights in Jun 2023

10/10 Excellent

Idris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 5 nights in Jul 2024

8/10 Good

Evelyn

Liked: Cleanliness, staff & service
The location was ideal for me, near the university and cafes and restaurants. I had a very good room, with a bath and shower, large sliding windows with a view out to the mountains. Good wifi.
Stayed 1 night in May 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

6/10 Okay

Nuha

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were all lovely. However the hotel is very outdated. Compared to the pictures online The rooftop pool was very nice
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception felt so wellcoming and respectful. They gave us the best room and always made sure we did not lack anything. The food was perfect and the hotel overall was very clean and well maintained.
Stayed 4 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Good service

It was clean and staff was friendly and the dinner was good and the pool was good and the beds were good
Stayed 4 nights in Jan 2024

4/10 Poor

Radouane

Unprofessional service
Stayed 1 night in Dec 2024

10/10 Excellent

nourdin

Liked: Staff & service
everything is perfect ..
Stayed 6 nights in Jun 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

7 day stay nice hotel

Had a very nice time stayed half board the food was very good even though it was buffet style only no so great was in the evening you had to pay for drinks with dinner coffee tea juice was free with breakfast if your going to Marrakech please note that there is very little place to drink alcohol this hotel doesn't serve or had alcohol rooms were very nice and clean bit basic only three coat hangers in wardrobe room cleaned every day pool area is on the roof and very nice with sunbeds and a snack bar for soft drinks and food very enjoyable holiday staff were very friendly and helpful
Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visitor from USA

Very nice, clean, quiet hotel. Beautiful location. Room was very clean and excellent. I strongly recommend this hotel to other travelers. Pool on the roof was very nice. Massage was good. Very reasonable price of the hotel. Overall Excellent hotel.
Stayed 4 nights in Mar 2023

2/10 Terrible

Muhammad

Disliked: Cleanliness, property conditions & facilities, room comfort
Night staff was so rude and i booked room for 2 nights but i stayed only one night there and i left hotal next morning..i will claim my money back cuz of stall behav
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
There was no Hot water during the stay and everytime| we had to request for hot water and sometimes there was NO WATER from the tap at all which was very inconvenient and unacceptable. Food was very basic and no choices for vegetarians or vegans . Swimming pool is a lie. It is under renovation and we didn’t use it during our stay and were not informed during booking which was made a month ago. Spa facilities are not usable too. All of this issues we faced when the hotel is fully booked and we heard bad experiences too from other people stayed during the same time
Stayed 5 nights in Dec 2024

8/10 Good

Karim

Liked: Cleanliness, staff & service, amenities
I really did love my stay here, as the people where kind, caring, understanding and above all patient. The only to things that were a minus was that there was no were to sit on the balcony, and that the mini fridge was not that cold but everything else was perfect! Im booking again for November!
Stayed 2 nights in Aug 2023

10/10 Excellent

Aadel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean quite and staff not on your face
Stayed 2 nights in Mar 2023