See all properties

Pickalbatros Sungo Club - All Inclusive

5.0 star property

Choose dates to view prices

Photo gallery for Pickalbatros Sungo Club - All Inclusive

2 indoor pools, 13 outdoor pools - Pickalbatros Sungo Club - All Inclusive (Saâda)
Property entrance - Pickalbatros Sungo Club - All Inclusive (Saâda)
Reception - Pickalbatros Sungo Club - All Inclusive (Saâda)
Exterior - Pickalbatros Sungo Club - All Inclusive (Saâda)
Family Pool View Room | Premium bedding, memory foam beds, free minibar items, soundproofing - Pickalbatros Sungo Club - All Inclusive (Saâda)
At Pickalbatros Sungo Club - All Inclusive, you can look forward to a free breakfast buffet, 2 coffee shops/cafes, and dry cleaning/laundry services. Indulge in a massage, a body treatment, and a facial at the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as 4 bars and a gym.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, memory foam beds, free minibar items, soundproofing

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Swim up Room

Deluxe Swim up Room | Premium bedding, memory foam beds, free minibar items, soundproofing

Deluxe Swim up Room

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Pool View Room

Deluxe Pool View Room | Premium bedding, memory foam beds, free minibar items, soundproofing

Deluxe Pool View Room

  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Triple Room

Premium bedding, memory foam beds, free minibar items, soundproofing

Deluxe Triple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room Garden View

Deluxe Room Garden View | Premium bedding, memory foam beds, free minibar items, soundproofing

Deluxe Room Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Family Room (Two Double Connected)

Deluxe Family Room (Two Double Connected) | Premium bedding, memory foam beds, free minibar items, soundproofing

Deluxe Family Room (Two Double Connected)

  • 96 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Large Family Room

Premium bedding, memory foam beds, free minibar items, soundproofing

Deluxe Large Family Room

  • 114 sq m
  • Sleeps 7
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Pool View Room

Family Pool View Room | Premium bedding, memory foam beds, free minibar items, soundproofing

Family Pool View Room

  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed
  • Free WiFi

You may also like

Ad
Indoor pool, 4 outdoor pools, pool umbrellas, sun loungers

Sofitel Marrakech Palais Imperial & Spa

Gueliz
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
8.4 out of 10, Very Good, 788 reviews
Sofitel Marrakech Palais Imperial & Spa

About the neighborhood

Menara, a neighborhood in Saâda, is home to Pickalbatros Sungo Club - All Inclusive. Jemaa el-Fnaa and Menara Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Majorelle Garden and Menara Gardens. Looking to enjoy an event or a game while in town? See what's happening at S1 Speedway or Royal Tennis Harti. Visit our Saâda travel guide
Map
Palmeraie, Route de Casablanca, Saâda, Marrakesh-Safi, 400000

What's nearby

  • A public square with a fountain, a row of bicycles, and a large building in the background.
    Avenue Mohamed VI
    22 min drive - 9.7 miles
  • A modern architectural structure with a large circular skylight and a patterned facade.
    Carré Eden Shopping Center
    24 min drive - 10.6 miles
  • A sunset over a body of water with a small building and mountains in the background.
    Menara Gardens
    24 min drive - 10.6 miles
  • A courtyard with a fountain, palm trees, and modern buildings with balconies.
    Marrakech Plaza
    25 min drive - 10.8 miles
  • A large, beige building with red accents and a central entrance.
    Palais des Congrès
    26 min drive - 11.3 miles

Getting around

  • Marrakech Central Station
    24 min drive
  • Menara Airport (RAK)
    31 min drive

Restaurants

  • Ftour Beldi La Ferme
    12 min drive
  • Mcdonald’s
    13 min drive
  • Lili & Oli
    11 min drive
  • Beldi Fusion Kitchen
    10 min drive
  • Chez Ali
    21 min drive

Similar properties

Water park
Delta Hotels by Marriott™ Marrakech Eden Andalou
Marrakech
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
8.4 out of 10, Very Good, 420 reviews
Delta Hotels by Marriott™ Marrakech Eden Andalou
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 2 coffee shops/cafes
  • 4 bars/lounges
  • 4 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 13 outdoor pools
  • 2 indoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Steam room

Family friendly

  • 13 outdoor pools
  • 2 indoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.10 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Frequently asked questions

Does Pickalbatros Sungo Club - All Inclusive have a pool?

Yes, this property has 2 Indoor pools, 13 outdoor pools, and a children's pool.

Is Pickalbatros Sungo Club - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pickalbatros Sungo Club - All Inclusive?

Check-in start time: 2:00 PM; Check-in end time: 2:30 PM. After-hours check-in is not available.

What time is check-out at Pickalbatros Sungo Club - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Pickalbatros Sungo Club - All Inclusive?

Yes, the property is all-inclusive.

Where is Pickalbatros Sungo Club - All Inclusive located?

Located in Menara, this all-inclusive hotel is within 9 mi (15 km) of S1 Speedway, Centre Culturel Français, and Avenue Mohamed VI. Musée Aman pour la Civilsation de l'Eau au Maroc and Business Services Center are also within 9 mi (15 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Pickalbatros Sungo Club - All Inclusive Reviews

8.2

Very Good

8.6

Cleanliness

8.6

Amenities

8.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 17 out of 42 reviews
Rating 8 - Good. 15 out of 42 reviews
Rating 6 - Okay. 6 out of 42 reviews
Rating 4 - Poor. 3 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

Reviews

Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean rooms great food and range of food Pools cold when solar heating could easily be used it was a shame
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Olugbenga

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Very clean. Good facilities.
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Sophie

Liked: Cleanliness
It was a long wait to get our room ready on first day. Ismail (the concierge) was very helpful and tried to speed up the process. One of the door giving on the garden in our room was broken. We waited two days to get it fixed. Otherwise, the bedrooms were brand new, spacious and clean. The food in this property is flavourless, and the same every day, which is a shame. The drinks are not very nice and we stopped having them. The soft ones were very sugary, the spirit ones were low quality. The animation is ok though very loud and no specific club for teenagers. The animation at night was of average quality. Our kids were not interested. The aqua park is nice and fun. Overall, we had a relaxing stay but considering the price of the stay, we will not come back.
Stayed 7 nights in May 2026
Verified

8/10 Good

Adnane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed Pickalbatros Sungo. The property was very clean. The staff very polite, welcoming, nice and helpful. Pools were very clean. We have enjoyed water park. Food was fresh and abundant. The weather in March (end of March) did not cooperate and we had couple gloomy and rainy days but this was not the fault of the resort. The only thing we did not like and we thought the resort management could have done a better job was the entertainment area and its quality. The area was basically a bar in the basement, smelled like cigarette. Very tiny and not enough seats and lacked security code (only one way in and no emergency doors). Not sure why they did not do entertainment outdoors next to the main cafe? We basically tried entertainment the first night and never went back.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Saeid

We had an amazing stay at this hotel — it was truly more than our expectations. From start to finish, everything was excellent. The facilities were outstanding, very well maintained, and offered everything we needed for a comfortable and relaxing stay. The restaurants were fantastic, with great variety and quality of food. What really made our experience special was the incredible staff. A heartfelt thank you to Hind and Joe for their kindness, professionalism, and warm hospitality. They went above and beyond to make us feel welcome. We would also like to thank Hussam at the bar, who was friendly, attentive, and made every visit enjoyable. In fact, all the staff deserve recognition — everyone was helpful, welcoming, and genuinely cared about making our stay memorable. We couldn’t have asked for a better experience and would highly recommend this hotel to anyone. We look forward to returning again!
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of positives and some negatives. In short I would go again. To expand a little... the complex and the layout are very good. It's a very nicely styled hotel. Compliments to the room cleaning staff, the restaurant staff, the bar staff (other than a bit of a grumpy guy called Omar at the pool bar) and compliments too to the entertainment team (though my kids didn't do much with them). All those guys were great. Reception staff were hit and miss. The luggage handler guys were imposing and controlling - I absolutely hated having my room key taken away from me while two luggage handlers escorts me to my room. Felt like a total tip-grab attempt. Food we maybe a 3.5 - 4 starts out of 5. Some bits were excellent, and other bits less so. There was always a plentiful supply though. I don't think you can expect too much out of an all-inclusive so for me this was fine - but my wife notes that we had better in Turkey. Now to my main gripe... it is absolutely unacceptable for a so-called 5* hotel to downgrade your room on arrival without any prior notification and then claim that you cannot have the room type you booked because we are full. You quite simply don't over-allocate. We got put into a double room which then had 2x extra temporary single beds squeezed in. When people book their holidays they pay careful attention to the room they choose and the extra money they are willing to pay for it - so downgrading you (and worse finding this out at 11pm with 2x small kids) was poor
Stayed 10 nights in Mar 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was good, not exceptional but quite good choices. BIG problem is with "fresh fruit". Melon, pineapple, plums etc were tasteless. I expect the fruit had been frozen and defrosted....not a good thing. Rest of food was good. Tables and chairs in restaurants were very basic and could have been in a canteen. Restaurants, pool area and all surrounding areas were always more than spotless with cleaners continually cleaning the floors and all other areas. The hotel could do with a nice quieter bar with comfortable seating as the sports bar tends to be very noisy. There is the lobby bar, which has comfortable seating but it is mainly a coffe bar with bakery products which are all delicious. But no cocktail bar as such. The 3 story builings would benefit from lifts (elevators) as we were informed that this was a problem for customers with walking problem and parents with push chairs with young children. Also getting up to sports bar which has a long flight of stairs.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely wonderful experience and will return later this year
Stayed 6 nights in Apr 2026
Verified

8/10 Good

Ifrah

Liked: Cleanliness, amenities, property conditions & facilities
Staff needed better service
Stayed 7 nights in Apr 2026
Verified

4/10 Poor

Gareth

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We didn’t get the room we had booked and reception staff and manager incapable to sort or offer any compensation. Other staff all excellent
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Great holiday
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Keith

Disliked: Cleanliness
We spent a week here as a family of five (kids ages 7.14 and 17) and unfortunately would not return. Despite advertising 15 pools, there is nowhere to escape the constant noise. Loud music, water aerobics and entertainment play throughout the day, right up until 11pm and can be heard across much of the resort. Even the water park has music blasting all day. If you want a peaceful holiday, this is not the place. Our biggest issue was cleanliness. On arrival our room had clearly not been cleaned properly, with dirt, insects, missing supplies, poo still down the toilet and up the wall from a previous guest and an unpleasant smell. The adjoining room for our children was also poorly prepared. We were moved two days later (hotel full) but this should never have happened at a hotel claiming five stars. The buffet restaurants were overcrowded, very noisy and repetitive. Food quality was average and hygiene standards appeared poor, with flies around food stations and questionable food handling. Several members of our family suffered stomach problems during the stay. The staff generally tried their best, but management appeared overwhelmed during the Eid period and clearly didn’t care. Requests often went unanswered and communication was poor. The gym and spa is excellent and some of the gardens are attractive. However, these positives did not outweigh the poor cleanliness, lack of relaxation, repetitive food and drink selection and disappointing service. We would not return.
Stayed 7 nights in May 2026
Verified

6/10 Okay

martin

Liked: Cleanliness, amenities
Very mixed review, since some aspects were great and some not so much! the check-in was arduous, instead of just being told the truth that our room was not ready, and given a realistic time to come back, we were strung along and moved from place to place, it was very hard with kids after a long journey. The check-out was also lengthy and frustrating for no reason. The pool towel policy is pathetic, childish and frankly embarrassing. We couldn't work out where to get them from, where to change them, it was one of the annoying things about the holiday. Overall its a nice hotel, but being on the second floor with no lifts and young baby was very hard, terrible view of wasteland. But we made the most of the pools, waterpark etc. so we had a nice time overall.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

najlaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel est excellent,des chambres spacieuses propres et tranquilles,plusieurs piscines à disposition,des activités.buffet tres varié et délicieux,et service à la hauteur
Stayed 3 nights in May 2026
Verified

8/10 Good

Ann-Kristin

Liked: Cleanliness, amenities, property conditions & facilities
En restaurant kjeftet på medarbeidere foran gjestene. Han fremsto som sint. Ingen hyggelig opplevelse.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Florent

Liked: Cleanliness, staff & service, property conditions & facilities
Super installations ! Terrains de foot et pádel magnifique. Seul regret : pas de ballon de foot en bon état et la plupart des raquettes cassées. Enfin, il y a un nombre incalculable de piscines, mais pas une seule n'est chauffée. C'est le vrai point noir au milieu d'un super séjour
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Sophie

Liked: Cleanliness, staff & service, amenities
Super accueil, super personnel. Tout est au top. L’alimentation est au top. Seul gros bémol à notre arrivée malgré l’horaire respecté, la chambre n’était pas prête. Et ce n’était pas la bonne chance, nous avons dû changer de chambre de.. en ayant payé un supplément à la
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Très belle chambre, hôtel très propre, personnel très accueillant, les infrastructures excellentes, beaucoup de place. Moins : restaurant un peu bruyant
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Siham

Liked: Cleanliness, staff & service, amenities
La propreté des lieux Le personnel très accueillant Les équipements
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

HINANI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil chaleureux dès notre arrivée, séjour excellent à tous les niveaux. Tout était parfait : confort, propreté, restauration et qualité du service. Un grand merci tout particulièrement à Monsieur Ahmed Hanifi, une personne très aimable, professionnelle et attentionnée. Nous recommandons vivement cet hôtel.
Stayed 5 nights in Dec 2025
Verified

4/10 Poor

Youness

Nous avons envoyé à plusieurs reprises notre mécontentement. Nous n’avions aucun produit d’accueil lors de notre arrivée à 19:00 il a fallu attendre presque 1:00 pour les avoir. Et à ce jour toujours pas eu de retour
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Steffen Ingemann

Liked: Cleanliness, staff & service, amenities
Lækkert nyt hotel. Stor flot pool og en masse små. Flot vandland. God mad, der måske godt kunne have ønsket en lidt større variation fra dag til dag. Meget hjælpsomt personale.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Khadija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La chambre et propre et personnel Gentil et serviable
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service, amenities
Vraiment choquée de cet hôtel. Il y a un problème avec les installations électriques et mon sèche cheveux Dyson a grillé tout le bâtiment était d’ailleurs victime d’incident durant toute la journée la chambre d’à côté n’avait pas d’électricité du tout. L’hôtel n’a fait aucune compensation même pas un brushing offert qui coûte d’ailleurs 500dh. C’est du vol 50€ un brushing au Maroc
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Kevin

Liked: Amenities, property conditions & facilities
Wir hatten schlechte Erfahrung mit der Rezeption gemacht. Erst liess man uns sehr lange warten (>3h) und anschliessend gab es ein angebliches Upgrade allerdings, war das die Kategorie, welche wir gebucht haben. Das Zimmer, was wir gebucht haben, war mit 92m2 angegeben. Was sich aber als Irrtum rausstellte. Es war ungefähr 45m2, inkl. Balkon, gross. Jeden Tag hatten wir weniger Tücher, trotz mehrmaligem Nachfragen wurde die Minibar nicht mehr aufgefüllt und von unseren 5 Tagen Aufenthalt ging das Internet 3 Tage nicht. Für mich Dinge, die bei dem Preis klappen sollten. Denn das Hotel liegt ausserhalb der Altstadt und man benötigt jedesmal ein Taxi (ca. 20 Euro pro Fahrt). Das Essen war ok, aber alles lauwarm oder sogar kalt. Das Servicepersonal ist hingegen sehr freundlich und hilfsbereit. Die Wellnessangebote sind im oberen Preissegment, ähnlich Deutschland / Schweiz.
Stayed 5 nights in Oct 2025