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Hivernage Hotel And Spa

5.0 star property
Luxury hotel with a full-service spa and free breakfast

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Photo gallery for Hivernage Hotel And Spa

Outdoor pool
Deluxe Suite | Living area | TV
Lobby
Front of property
Deluxe room | Minibar, in-room safe, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Spa

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, laptop workspace, blackout drapes

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe room

Deluxe room | Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe room

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
  • 40.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, laptop workspace, blackout drapes

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Bathrobes
  • 32.00 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Living area | TV

Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
  • 65.00 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Angle Ave Echouhada Et Rue Des Temples, Marrakech, Marrakech-Safi, 40000

What's nearby

  • Koutoubia Mosque - 11 min walk - 0.6 miles
  • Marrakech Plaza - 15 min walk - 0.8 miles
  • Jemaa el-Fnaa - 18 min walk - 1.0 mile
  • Menara Mall - 2 min drive - 0.7 miles
  • Majorelle Garden - 2 min drive - 1.4 miles

Getting around

  • Marrakech Central Station - 7 min drive
  • Menara Airport (RAK) - 8 min drive

Restaurants

  • ‪Casino de Marrakech - ‬4 min walk
  • ‪Cappuccino - Morocco - ‬7 min walk
  • ‪HUQQA GARDEN MARRAKECH - ‬6 min walk
  • ‪Café Extrablatt - ‬3 min walk
  • ‪Palais Jad Mahal - ‬1 min walk

About this property

Hivernage Hotel And Spa

Luxury hotel near Jemaa el-Fnaa
Located close to Marrakech Plaza, Hivernage Hotel And Spa provides a free breakfast buffet, a poolside bar, and a rooftop terrace. Indulge in a facial, a manicure/pedicure, and hydrotherapy at the onsite spa. Fitness classes and yoga classes are offered at the 24-hour gym; Hivernage Hotel And Spa also has shopping on site, 3 coffee shops/cafes, and a hair salon. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self parking and valet parking
  • Limo/town car service, express check-out, and express check-in
  • Concierge services, a TV in the lobby, and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 84 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 3 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 6 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 300 per vehicle (one-way, maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hivernage Hotel
Hotel Hivernage
Hivernage Hotel Spa
Hivernage Hotel And Spa
Hivernage Hotel Marrakech

Frequently asked questions

Does Hivernage Hotel And Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hivernage Hotel And Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hivernage Hotel And Spa?

Self parking and valet parking are free at this property.

What time is check-in at Hivernage Hotel And Spa?

Check-in start time: 2 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hivernage Hotel And Spa?

Check-out is at noon.

Does Hivernage Hotel And Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 300 per vehicle applies.

Where is Hivernage Hotel And Spa located?

Located in Gueliz, this luxury hotel is within a 15-minute walk of Bab El Djedid and Avenue Mohamed VI. Jemaa el-Fnaa and Marrakech Plaza are also within 1 mi (2 km). Marrakech Central Station is 30 minutes by foot.

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Hivernage Hotel And Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 261 out of 650 reviews
Rating 8 - Good. 233 out of 650 reviews
Rating 6 - Okay. 79 out of 650 reviews
Rating 4 - Poor. 48 out of 650 reviews
Rating 2 - Terrible. 29 out of 650 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Helpful! Would stay again!
Stayed 2 nights in May 2025

8/10 Good

Nabih

Liked: Cleanliness, staff & service
Very good overall
Stayed 2 nights in Apr 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well positioned hotel with good standard

Well positioned hotel in a nice neighborhood with good access to good restaurants at the hotel and surroundings. Easy walk of 10-15 min to the square and city centre. Room clean and spacious and good variety for breakfast. Friendly staff.
Stayed 4 nights in Feb 2025

8/10 Good

David Grey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved this hotel and spa. Ideal distance from town. A great spa, pool, bar and a great sky bar.
Stayed 4 nights in Jan 2025

10/10 Excellent

Rajaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Friendly staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel good location
Stayed 4 nights in May 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but air con only blowing warm in the four rooms I booked.
Stayed 4 nights in Feb 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location beautiful helpful staff Excellent service Thr room was great
Stayed 3 nights in Mar 2023

4/10 Poor

ibrahim

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Tired and in need of renovation, technically a 5 star but more like a 4. AC didnt work in the room, bathroom is cramped and pool is un useable.
Stayed 4 nights in Dec 2024

6/10 Okay

Line Fossen

Disliked: Cleanliness, staff & service, property conditions & facilities
I would say 3 star hotel. Somewhat worn down and interior dated. Food and staff OK. Terrible noise from the clubs and roads - we moved from the 5th to the 2nd floor after one night but still impossible to sleep. I was told they would put up plastic shutters outside the windows to try to mitigate noise - unfortunately I won’t be coming back to check. Due to lack of sleep I would not recommend.
Stayed 2 nights in Jan 2025

4/10 Poor

M

Liked: Cleanliness, staff & service, amenities
The negative feedback is not as much for the hotel itself but the unbearable noise around the property. Internal noise in the room from machine next door and luckily the staff was kind and changed my room for an acceptable one. But the external noise from the rooftop bar of this hotel and the Nobu hotel across the road was deafening!!!! Impossible to sleep until well past midnight. Families with kids should stay well away. Hivernage is a terrible area of Marrakesh, noisy party at every corner. It was a mistake not to stay at a riad inside the Medina.
Stayed 3 nights in Feb 2025

10/10 Excellent

Majd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice calm stay. Mina in particular was extremely nice, hospitable and informative in the region. I would definitely repeat my stay and recommend Hivernage for future stays.

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent and is what made it a five star experience!
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My week at the Hivernage was excellent

Amazing Staff, great food, great experience. Special thanks to Ali and Badr in the restaurant/bar for outstanding service.
Stayed 3 nights in Jan 2023

10/10 Excellent

Sidi Adil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience
Stayed 1 night in Sep 2022

10/10 Excellent

Elhadji

Liked: Staff & service, amenities, property conditions & facilities
I liked the warmth of the staff, the good food, the ambiance, the entertainment, and the cleanliness. It was a great experience.
Stayed 8 nights in Feb 2023

10/10 Excellent

JACOB

Liked: Cleanliness, staff & service, property conditions & facilities
We came for business trip ,,the hotel was great . The stuff is amazing and very helpful in everything you need . Highly recommended
Stayed 5 nights in Nov 2022

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice especially Mina. The gym facilities are really good the only thing is the food in the restaurant isn’t great but it would make do for a quick meal

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience in general.
Stayed 4 nights in Oct 2022

10/10 Excellent

Devadas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a lovely area. Fantastic, friendly staff who will go out of their way to please. It would have been a better experience if the aircon in the room was in operation and you have to endure loud music from the neighbouring hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good stay

nice stay, one of the 5 stars hotels that are worth its price, the staff is kind and helpful and always smiling. Great location, some small things could be improved, but during my stay this place had the better price and value for what it's offered, they need to have more elevators, the breakfast needs to be fly-free but all in all good stay and would come again
Stayed 1 night in Nov 2022

8/10 Good

Haisam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff is not that great
Stayed 3 nights in May 2024

10/10 Excellent

Sardor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is top in the town. Best location, the rooms are clean and quiet. Abderrahim is very polite and super helpful . He helped me with most of my tours and made sure everything is OK. Hakema always meets you with her beautiful smile at the entrance. Over all Amazing Experience!!! Recommended !!!
Stayed 3 nights in Jan 2024

4/10 Poor

Sidra

Disliked: Cleanliness, property conditions & facilities
Thiis hotel is in a great location and the rooms are big, The rooms need a good cleaning. And it smelled like a party happened in it the night before. The staff was very nice and accommodating and the property was safe and close to the airport. If you’re on a budget and you wanna be in a walkable area outside of the Medina, you can get through a couple of nights here.
Stayed 2 nights in Aug 2023

10/10 Excellent

Amine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable
Stayed 4 nights in Aug 2023