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El Fenn

4.5 star property
Property with 3 outdoor swimming pools, a short walk to Jemaa el-Fnaa

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Photo gallery for El Fenn

Terrace/patio
2 bars/lounges
Room (Extra large) | Minibar, in-room safe, individually decorated, desk
Room (Medium) | Minibar, in-room safe, individually decorated, desk
Gift shop

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking available
  • Bar
  • Pool
  • Breakfast included
  • Spa

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room (Extra large)

Room (Extra large) | Minibar, in-room safe, individually decorated, desk

Room (Extra large)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Free cribs/infant beds
Hair dryer
Private bathroom
Bathrobes
Espresso maker
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Minibar, in-room safe, individually decorated, desk

Family Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
2 bedrooms
Bathrobes
Private bathroom
  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room (Small)

Room (Small) | Minibar, in-room safe, individually decorated, desk

Room (Small)

Highlights

Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
Hair dryer
Private bathroom
Bathrobes
  • 36.4 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Medium)

Room (Medium) | Minibar, in-room safe, individually decorated, desk

Room (Medium)

Highlights

Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
Hair dryer
Private bathroom
Bathrobes
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Large)

Room (Large) | Minibar, in-room safe, individually decorated, desk

Room (Large)

Highlights

Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
Hair dryer
Private bathroom
Bathrobes
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | Minibar, in-room safe, individually decorated, desk

Family Suite, 3 Bedrooms

Highlights

Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
3 bedrooms
Bathrobes
Private bathroom
  • 90 sq m
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Extra Large Room with Private Terrace

Extra Large Room with Private Terrace | Terrace/patio

Extra Large Room with Private Terrace

Highlights

Furnished balcony or patio
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
2 Derb Moulay Abdellah Ben Hezzian, Bab el Ksour, Medina, Marrakech, 40000

What's nearby

  • Koutoubia Mosque - 6 min walk - 0.3 miles
  • Le Jardin Secret - 6 min walk - 0.4 miles
  • Jemaa el-Fnaa - 7 min walk - 0.4 miles
  • Marrakech Museum - 10 min walk - 0.6 miles
  • Majorelle Garden - 4 min drive - 1.7 miles

Getting around

  • Marrakech Central Station - 8 min drive
  • Menara Airport (RAK) - 13 min drive

Restaurants

  • ‪Argana - ‬6 min walk
  • ‪L'adresse - ‬5 min walk
  • ‪KFC - ‬6 min walk
  • ‪The Rooftop Terrace - ‬1 min walk
  • ‪Kabana - ‬2 min walk

About this property

El Fenn

Property near Jemaa el-Fnaa
Near Marrakech Plaza, El Fenn provides free continental breakfast, a rooftop terrace, and an art gallery on site. Treat yourself to a body treatment, a massage, or a manicure/pedicure at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. In addition to designer stores on site and a garden, guests can connect to free WiFi in public areas.
Other perks include:
  • 3 outdoor pools
  • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A gift shop, a 24-hour front desk, and a reception hall
  • A porter/bellhop, laundry services, and a front-desk safe
Room features
All guestrooms are individually decorated, and feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like safes and bathrobes.
More conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers
  • Furnished balconies or patios, wardrobes/closets, and free infant beds

Languages

Arabic, English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Valet parking on site (surcharge)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Art gallery
  • Designer stores
  • Full-service spa
  • Library

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • Elevator

More

  • 2 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 1 2025 to August 31 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Elevator
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Spa
  • Swimming pool
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 150.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 5.50 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: MAD 5.50 per person, per night
  • Service fee: 7.5 percent

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MAD 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number 16749

Property is also known as

El Fenn Hotel Marrakech
El Fenn Hotel
El Fenn Marrakech
El Fenn Riad
El Fenn Marrakech
El Fenn Riad Marrakech

Frequently asked questions

Does El Fenn have a pool?

Yes, this property has 3 outdoor pools. The property will be renovating the pool from August 1 2025 to August 31 2025 (completion date subject to change).

Is El Fenn pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at El Fenn?

Valet parking is available for a fee.

What time is check-in at El Fenn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at El Fenn?

Check-out is at noon.

Does El Fenn provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is El Fenn located?

Located in Medina, this spa property is within a 10-minute walk of Dar el Bacha Palace and Jemaa el-Fnaa. Majorelle Garden is 1.4 mi (2.2 km) away.

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El Fenn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 92 out of 114 reviews
Rating 8 - Good. 15 out of 114 reviews
Rating 6 - Okay. 4 out of 114 reviews
Rating 4 - Poor. 1 out of 114 reviews
Rating 2 - Terrible. 2 out of 114 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marrakesh experience

The place is in the heart of the Medina , beautiful place all the room are different and really taking care with amazing forniture , food at the bar and restaurant fantastic , liking fiesta to be back soon
Stayed 2 nights in Jan 2025

10/10 Excellent

Sally Ann

Liked: Cleanliness, staff & service, property conditions & facilities
This is THE only hotel to stay at in Marrakech. The interiors are incredible!
Stayed 4 nights in Oct 2024

6/10 Okay

Helen

Extremely basic for the price. Noisy at night. Breakfast was served in broken chipped cups and plates. Tables sticky because they had not been cleaned. Rooftop service & food was limited.
Stayed 4 nights in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at El Fenn with my fiancée was an experience we’ll never forget. From the moment we arrived, it felt like stepping into a hidden world full of beauty, warmth, and charm. The design of the hotel is absolutely stunning. Every room, hallway, and courtyard feels like a piece of art. It’s easily one of the most beautifully designed places we’ve ever stayed. Our room was incredibly comfortable. Everything from the bed, always having a cold bottle of water, to the little details made it feel special and inviting. But what really made the stay unforgettable was the staff. Everyone was so kind, welcoming, and genuinely caring. We didn’t feel like guests. We felt like we were coming home. What touched us most were the random acts of kindness from the staff, little surprises like complimentary desserts, free drinks, and thoughtful gestures that made us feel truly cared for. It wasn’t just hospitality, it was soulful. Every part of the experience had a touch of magic. Whether we were relaxing on the rooftop, enjoying a quiet moment in the courtyard, or just wandering through the hotel, there was a constant feeling of peace and wonder. El Fenn is more than just a hotel. It is a feeling that stayed with us long after we left. We’re already talking about when we can go back. Truly one of the best places we’ve ever stayed, and we can’t recommend it highly enough.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel - we really enjoyed our stay. It is really beautifully decorated with quiet courtyards and marble staircases. It feels very homely with extremely polite and attentive staff. The location is perfect - steps away from the bustle of the medina, yet not too hidden away down alleyways - definitely an oasis of calm to relax in after a morning wandering the souks. The rooftop restaurant was superb - plentiful breakfasts, and the best food we ate in Marrakech for dinner. The rooftop terrace as a whole was the best we visited, with separate areas for the restaurant, bar (with a great atmosphere in evenings) and the pool area. The rooftop pool was impressively sized: there were two smaller pools on the ground floor as well but the roof one was definitely the best. It's not cheap. Other riads may have similar beautiful interiors (although unlikely such a nice pool, most look more decorative). The small room was smaller than I expected, and we didn't have a bath (most of the pictures on their website do...) There's an extra mandatory daily service charge of around 30 euros. However the overall set up is incredibly welcoming and relaxing, the location perfect, the food delicious, and we would definitely stay again tomorrow if we could.
Stayed 4 nights in Sep 2024

10/10 Excellent

Anna

Stayed 3 nights in Dec 2024

10/10 Excellent

David

Stayed 2 nights in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely superb! Ayub at the front desk is particularly delightful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

gülay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Henriette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Freya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Mikayel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Stayed 4 nights in Sep 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My go to for Morrocco!

Amazing hotel, with great customer service and overall great hotel to stay in. Highly recommend staying here!
Stayed 4 nights in Mar 2020

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Honestly an amazing hotel. Great food, Amazing views. The service was impeccable. The room was super comfortable. Lovely pool
Stayed 2 nights in Mar 2020

10/10 Excellent

Marie laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Trille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

MZ, San Francisco- CA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful property, friendly staff- all very helpful and genuinely kind. I found significant issues with the rooms though - from a shower that backed up flooding the WC, to mold on bathroom walls ( large areas covered in mold not little bits) a clogged, old hand shower, very spotty WiFi, heat out entirely in one room ( attributed the issue to a storm however it had began the day before) wobbly, unkept furniture, lounge chair on which the bottom had given out, loose, old bathroom faucets that were all loose and wobbly etc. For the price of the rooms (or any cost for that matter) I found all these things unacceptable. I brought up some of the significant issues to the staff while there(backed up plumbing etc) and was moved to 3 different rooms during my stay. The staff was accommodating but spent a lot of time apologizing (I felt so bad for them) I am a kind and reasonable person and I fault the facilities manager - Focus needs to expand to the basic function and care of the units and not rely so much on the “optics” and aesthetics to carry the property through. The things I noticed seemed chronic and to not have been tended to for a long time (like the mold covering a huge part of the wall- that would take months) To experience issues with BASIC ESSENTIALS like the bathrooms seems inexcusable. The service staff is kind and lovely but I will not stay here again. Whoever is in charge of maintenance of the units needs a talking to by ownership.
Stayed 10 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is the way to make marrakech really enjoyable.
Stayed 2 nights in Dec 2019

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magical place to stay. One of the best hotels i have stayed.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastische locatie dicht bij de medina. Mooie kamers en 's avonds veranderd El Fenn in een sprookje met veel kaarsen, verlichting, open vuurtjes etc. Het personeel doet er alles aan om het je naar de zin te maken. De kamers zijn stuk voor stuk schitterend ingericht. Noah, Bell, Ilham en Achraf (guest service) zijn geweldig in het uitzoeken van wat er te doen is qua uitstapjes eten etc.
Stayed 3 nights in Nov 2019