Does XL Hotels - All inclusive have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM–7:00 PM.

Is XL Hotels - All inclusive pet-friendly?

No, pets are not allowed at this property.

Self parking is free at this property.

What time is check-in at XL Hotels - All inclusive?

Check-in start time: 2 PM; Check-in end time: anytime.

Does XL Hotels - All inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at XL Hotels - All inclusive?

Yes, the property is all-inclusive.

Where is XL Hotels - All inclusive located?

Situated in Ortaca, this all-inclusive property is 0.9 mi (1.4 km) from Sarigerme Beach and within 9 mi (15 km) of Mavi Dalis and Dalaman Train Station. Asi Koyu Beach and Sulungur Lake are also within 12 mi (20 km).

4/10 Poor

Imran

Aug 18, 2025

Disliked: Staff & service

Food was very basic. They didn’t have an indoor pool as they said they will have and other services which they said they have they didn’t

Stayed 6 nights in Aug 2025

6/10 Okay

Laura

Jun 20, 2025

Liked: Cleanliness, property conditions & facilities

The hotel needs to offer more variety of food considering it’s all inclusive, particularly breakfast was very poor. Hotel does not offer an airport shuttle service so they need to remove it from its description.

Stayed 6 nights in Jun 2025

2/10 Terrible

Dipti

Jul 23, 2025

Disliked: Staff & service, property conditions & facilities

Staff is not friendly. Food is not that great and room facilities horrible we had to stay 1 night without AC in Hot weather. And nobody is ready to help.

Stayed 3 nights in Jul 2025

4/10 Poor

Elizabeth Ann

Jun 22, 2025

Disliked: Amenities

Hotel is in a beautiful setting, staff are wonderful. The food is not very good, not much variety and basic not what you expect in an all inclusive hotel. Not much variety on drinks. Beach bar electric was down so no drinks available . Would not book again as had to eat out in restaurants in the local town

Stayed 4 nights in Jun 2025

2/10 Terrible

Verified traveler

Jul 11, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel to be so far - no service - AC not working - room not clean

Stayed 1 night in Jul 2025

8/10 Good

Biser Vurov

Sep 24, 2023

Good

Good hotel, in restaurant is not so clean at all.

Stayed 4 nights in Sep 2023

6/10 Okay

Ersin

Oct 9, 2024

Disliked: Cleanliness

The view of the hotel is amazing. The staff are great.. but I still won't go there again... the food is very poor and unsuccessful. no flavor. The bad smell of the dessert I bought is still in my nose.

Stayed 2 nights in Oct 2024

2/10 Terrible

Isabel

Sep 24, 2023

Disliked: Cleanliness, amenities

The food was disgusting made me sick then we was literally 2 mins late for snacks they refused to do us chips so we had to go pay for food down the roads pool near dinning area was dirty

Stayed 2 nights in Sep 2023

8/10 Good

Jeremy

Sep 27, 2023

Liked: Cleanliness, staff & service, amenities

Excellent rooms, impressive facade, grounds, pool and views wonderful. Given this we were surprised at the state of the sunbeds and some of the other furniture, even more so by the unavailability of the Internet anywhere except at reception. It was sometimes hard to escape the incessant music, particularly frustrating when you want to appreciate the wonderful views and the sounds of nature. Some of the staff were excellent, notably in the restaurant, and at reception, but the younger ones in particular seemed to be a lot more interested in their phones and chatting to each other than the clientele.

Stayed 3 nights in Sep 2023

2/10 Terrible

Jarad

Aug 3, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This may be one of the worst hotels I've stayed at in my life. It feels like some guy bought a hotel out of bankruptcy, had no idea how to run a hotel, then decided to cut corners to make the math work. Property is ok to decent, but the rooms are abysmal. Also, I paid both on hotels.com and at the property (a full additional night for some unknown reason). Rooms need a 100% makeover. They feel like a mix of a motel and your grandmother's bedroom from 1955. Also, there were at least 3 people trying to get their money back in the 11 hours that I was there. Only needed a place to stay for night on way to Bodrum

Stayed 1 night in Aug 2024

2/10 Terrible

Ghandi

Sep 20, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Our recent stay at this hotel was far from enjoyable. Despite receiving confirmation of an early check-in, our room was not ready upon arrival. The frustration began when we encountered the night staff who seemed to have no command of English, making communication virtually impossible. As a result, they provided us with a temporary room that left much to be desired. Unfortunately, our disappointment didn't end there. The following morning, our experience took a nosedive at breakfast. The food served was well below our expectations, with tasteless and unappetizing options that left us regretting our decision to dine at the hotel. All in all, this stay was marred by a lack of communication, a substandard room, and an unimpressive breakfast experience. We expected much more from this hotel and hope that these issues can be addressed for future guests.

Stayed 2 nights in Sep 2023

4/10 Poor

Nazlican

Jul 26, 2023

Disliked: Property conditions & facilities

The hotel is exaclty as previous travelers have described. First of all the rooms: there were some damages in the room: the fridge had mold and the shower head was broken, they have changed this the day after check in. Every night they cut off the water and when I had called the reception they turned it on (very strange). Secondly: The sunbeds around the pool are broken (called beforehand if they had changed the beds and they said yes, well they didn’t). Thirdly: the service in the restaurants: the waiters were rude and very unprofessional, they didn’t clean the tables (just wiped the table with the table cloth and than put the same table cloth back on table). They didn’t had enough staff so they were very slow with cleaning tables and shortage on cutlery. The food was okay (not many options but tasted good) but they didn’t refill the food so there was not enough for everyone. And after 21:00 they put very loud music, so dining quitly after 21:00 is not optional (mentioned to the staff to change the music but they did not and their response was also very rude), do not expect much from the beach bar as well not many drink options and the cups are not very clean. The views of the hotel are very nice and the rooms were clean. But thats very much it.

Stayed 10 nights in Jul 2023

10/10 Excellent

Tunahan

Jul 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Das Hotel liegt in einer sehr ruhigen Umgebung. Der Strand kann auch zu Fuß erreicht werden. Das Personal ist nett und freundlich und war immer hilfsbereit. Das Essen war abwechslungsreich und lecker.

Stayed 6 nights in Jun 2025

6/10 Okay

Mehmet ali

Jul 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Çarsafında alcı boya izlerı bardı cift kisilik ayırmamıza ragmen 2 tne tekli yataklı oda verdiler. Yemekler hep aynı çesit. Kızartma usulu hep. Havuzu kokteylleri iyiydi. Havuz biraz kirliydi ve bulanıktı. Fiayata göree ideal

Stayed 5 nights in Jul 2025

2/10 Terrible

gürbüz

Jun 25, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otel yemekleri çok kötüydü. Hizmetten memnun kalmadık. Bar saatleri ve sahildeki bar rezaletti

Stayed 2 nights in Jun 2025

10/10 Excellent

Ali emre

Sep 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keyifli

1 gece konaklamam vardi yorumlara bakip karar verirseniz bu zevki kacirirsiniz 1 gece daha ekledim vaktim olsa uzatirim huzurlu bi yer derdiniz sadece yemek icmek ise size gore degil 100 cesit degil az ve oz yenilecek urunler fiyat performans fazlasi

Stayed 1 night in Sep 2024

6/10 Okay

Ferahnaz

Jul 29, 2024

Disliked: Staff & service

Vill man gå dit så är det nära havet och man får inte förvänta sig att koppla av utan man får göra det mesta servicen själv. Jag hade större rum som jag betalade för svit men fanns inget i kylen. Man får inte förvänta sig nåt om man ska dit som man får i en 5 star hotel. Inte många mat sorter man fick välja på. Liknar 3 star än 5.

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Aug 18, 2023

Liked: Staff & service, property conditions & facilities, room comfort

Disliked: Cleanliness

Çalışanların güleryüzü ve yemeklerin hem çeşidi hem lezzetli olması nedeniyle çok memnun kaldık ancak odaların yenilenmesi lazım, özellikle banyolar oldukça eski ve bakımsızdı

Stayed 2 nights in Aug 2023

6/10 Okay

Rusen

Jul 3, 2023

Disliked: Cleanliness

Yatak ve oda temizdi ancak odada eksiklikler vardı. Vasat bir otel. Fiyat performans açısından düşük. Çalışan personel iyi ancak özellikle içecek kalitesi çok kötü. Paranızla dahi kaliteli bir içki yok. Özellikle havuz çevresinde temizlik çok kötü, şezlonglar kırık. Yemeklerde çeşit az ancak lezzetliydi.

Stayed 1 night in Jul 2023

2/10 Terrible

thierry

Jul 30, 2022

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

visiblement on nous a logé dans les parties reservées aux employés, clim hs , plusieurs lit , portes qui ne ferment pas , fuites d'eau , ...etc

Stayed 1 night in Jul 2022

2/10 Terrible

Dilek

Jun 30, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Bad

Stayed 4 nights in Jun 2022

10/10 Excellent

Asia

May 20, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Me and my husband stayed in the hotel for 1 week. Amazing hotel with great panoramic views of mountain and ocean! In fact the hotel is on a mountain which is very rare, truly stunning and great for pictures. Everton the hotel are so friendly I can’t say one bad thing about the hotel it was just beautiful. The best thing for us was the two dogs Tina and Gorgey so lovely! We will definitely come back to this hotel for sure.

Stayed 7 nights in May 2022

4/10 Poor

Karen

May 16, 2022

Disliked: Staff & service, property conditions & facilities

Very very poor

Let’s start with the good points Freshly decorated room only let down was an old toilet left in situ. Nice views of the sea and mountains. Nice pool area although sun beds broken and old Staff friendly Cleanliness of hotel was good. BAD POINTS Had to go looking for food. Panoramic bar was supposed to be open for snacks and drinks this was never manned until I complained and even then there was no snacks. Main bar served drinks. I asked for a lager and a wine and we received half a glass of both each. Food was overall poor. Evening meal was chicken turkey or meatballs with chips rice and salad. Lunch next day was chicken turkey or meatballs!!! Breakfast no fruit on offer no yoghurts selection was eggs salami salad cornflakes and bread. Complained to manager asked for refund but was not interested just told me all places now open Private beach disappointing we were embarrassed to sit next to another all inclusive due to the broken beds and umbrellas. The snack bar was an old run down shack again that was never open for drinks or snacks. We promptly left. Overall we stayed for 24hours out of our 3 night all inclusive break. Couldn’t take anymore of the poor quality and as for all inclusive that is a complete joke!!! General manager needs to up his game if he wants the customers to come to this hotel. It is a shame really as this could be a nice place. There was more but have ran out of characters

Opening times for refreshments
Beach bar never open
Panoramic bar also closed and when opened the next day still did not serve snacks

Stayed 3 nights in May 2022

10/10 Excellent

Birand

May 3, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fiyat performans olarak gayet iyi, denize mesafesi yürümeyi sevenler için ideal. Yemekler ve odalar ortalama üstü

Stayed 2 nights in Apr 2022

4/10 Poor

Sergey

Aug 27, 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Avoid by all costs. The hotel is like time machine. Everything is outdated and time-worn, interiors are gaudy and the property on the hole is in unsanitary condition. I don't know how this type of business can exist in 2021. P.S. It's not adult only cause you can actually see kids running and screaming by the pool.

Stayed 4 nights in Aug 2021

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