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Crowne Plaza Hotel Marlow by IHG

4.0 star property
Family-friendly hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Crowne Plaza Hotel Marlow by IHG

Breakfast, lunch and dinner served
Bar (on property)
Exterior
Standard Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk
Meeting facility
Crowne Plaza Hotel Marlow, beside a peaceful lake, offers a quiet getaway with a coffee shop, garden, indoor pool, and the Quad Club Wellness & Spa with fitness classes and massages. Guests consistently praise the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Pool

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2020
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2020
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2020
Separate bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed

7.6 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2020
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2020
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2020
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2020
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Fieldhouse Lane, Marlow, England, SL7 1GJ

What's nearby

  • Bisham Abbey - 3 min drive - 2.5 miles
  • Hedsor House - 11 min drive - 6.0 miles
  • Cliveden House - 12 min drive - 6.4 miles
  • LEGOLAND® Windsor - 19 min drive - 14.5 miles
  • Windsor Castle - 20 min drive - 15.3 miles

Getting around

  • Marlow Station - 16 min walk
  • Heathrow Airport (LHR) - 38 min drive

Restaurants

  • ‪Coopers Trading Company - ‬10 min walk
  • ‪Millar’s Eatery - ‬10 min walk
  • ‪Crafty Taproom - ‬3 min drive
  • ‪The Jolly Farmer - ‬8 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Crowne Plaza Hotel Marlow by IHG

Upscale family-friendly hotel remodeled in 2020 and located near Thames River
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Crowne Plaza Hotel Marlow by IHG. Indulge in a body treatment, a massage, and a body wrap at Quad Club Wellness & Spa, the onsite spa. The on-site restaurant, Glaze restaurant, offers breakfast, lunch, and dinner. Fitness classes and Pilates classes are offered at the health club; Crowne Plaza Hotel Marlow by IHG also has a playground, dry cleaning/laundry services, and car rentals on site. In addition to a bar and a conference center, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks include:
  • An indoor pool and a children's pool, along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), concierge services, and multilingual staff
  • Massage treatment rooms, smoke-free premises, and 11 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 168 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 42-inch flat-screen TVs with digital channels and DVD players
  • Mini fridges, free infant beds, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 for adults and GBP 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Agua Cafe and Bar
  • Glaze restaurant

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • Conference center (12,938 square feet of space)

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Renovated entire property - June 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.50 for adults and GBP 9.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children from 3-16 years old are allowed in the pool from 8-10 AM and 2:30-5:30 PM and must be accompanied by an adult. Children from 0-3 years old are not allowed in the pool.

We should mention

Pool access available from 8:00 AM to 5:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 3 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 16 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel MARLOW
Crowne Plaza MARLOW
MARLOW Crowne Plaza Hotel
Marlow Crowne Plaza
Crowne Plaza Hotel Marlow
Crowne Plaza Marlow By Ihg
Crowne Plaza Hotel Marlow by IHG Hotel
Crowne Plaza Hotel Marlow an IHG Hotel
Crowne Plaza Hotel Marlow by IHG Marlow
Crowne Plaza Hotel Marlow by IHG Hotel Marlow

Frequently asked questions

Does Crowne Plaza Hotel Marlow by IHG have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM–5:30 PM.

Is Crowne Plaza Hotel Marlow by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Hotel Marlow by IHG?

Self parking is free at this property.

What time is check-in at Crowne Plaza Hotel Marlow by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Hotel Marlow by IHG?

Check-out is at 11:00 AM.

Where is Crowne Plaza Hotel Marlow by IHG located?

This family-friendly Marlow hotel is located on a lake, within 1 mi (2 km) of Thames Path and Thames River. Higginson Park and Bisham Abbey are also within 3 mi (5 km). Marlow Station is 16 minutes by foot.

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Crowne Plaza Hotel Marlow by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 342 out of 656 reviews
Rating 8 - Good. 175 out of 656 reviews
Rating 6 - Okay. 60 out of 656 reviews
Rating 4 - Poor. 34 out of 656 reviews
Rating 2 - Terrible. 45 out of 656 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay here. Lovely big room, very clean and a fantastic breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK hotel but a bit remote

Location not great i.e a long walk to town centre and nothing of interest around the hotel. Breakfast quite good. Bed comfortable. Room & bathroom vety clean. Staff nice & helpful. Thete are no Club room facilities here anymore which was disappointing.
Stayed 1 night in Jul 2025

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
The bed was the most comfortable bed I have ever slept in. Where can I find the retailers ofthe mattress please?
Stayed 2 nights in May 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely hotel, staff very friendly, good food, good location.
Stayed 1 night in Sep 2024

6/10 Okay

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Slow check-in, otherwise what you expect for the price.
Stayed 1 night in May 2025

4/10 Poor

Patricia

Liked: Property conditions & facilities
Disliked: Staff & service
The hotel itself was average but the booking and trying to check out was appalling it took over an hour. Their system is very confusing the staff are very unaware of how it should be done. They took all sorts of prepayments which should not have happened. Eventually after a really long and drawn out process we got sorted. They took some cash which they counted 5 times!! We go on a spa break once a year but would never recommend this to any one. We would never return.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely weekend break with family. Enjoyed the pool and the food in the bar. Hotel clean and service good. Just what we needed for a one night break away.
Stayed 1 night in Feb 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the stay was comfortable for our family.
Stayed 4 nights in Aug 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family live nearby, so good to spend Christmas with them.
Stayed 2 nights in Dec 2024

10/10 Excellent

MARGARET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel food delicious and always warm and well presented.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and really nice hotel! Staff were amazing and friendly.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent check in member of staff (tall, glasses, dark hair)
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

We had a lovely time at this hotel. Staff were happy and willing to go the extra mile. Facilities were clean and I loved the modern deco. Thank you so much
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort

Great time

Lovely stay staff very friendly and professional
Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I would suggest is an available shuttle to take travelers into town.
Stayed 3 nights in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and attentive to guest needs.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and good facilities.

Nice hotel and good facilities. A bit expensive for breakfast and meals though. A bit noisy in the corridors though
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Annual Boys trip to Marlow

Efficient and clean hotel with great breakfast and good facilities.
Stayed 3 nights in Feb 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant surroundings and welcoming staff
Stayed 1 night in Feb 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place for a peaceful nights sleep after a busy day in Marlow.
Stayed 1 night in Feb 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice hotel, clean. Good choice for breakfast and a nice bar area. Room a good size and clean
Stayed 1 night in May 2023

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic one night stay. Comfy bed with great sized room & amazing array of fresh food available for breakfast. Lovely lake view & professional staff.
Stayed 1 night in Nov 2022

10/10 Excellent

Marianela

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet location. This has been our first stop when we fly into Heathrow. Great place to get a good nights sleep. The beds are very comfortable. The rooms are very nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Pat

Liked: Staff & service
Beautiful place to stay and friendly staff.Superb rooms and accommodation.Car parking and access excellent.Will definitely come here again. Thank you for your welcome on our arrival.
Stayed 1 night in Nov 2022

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