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Kaya Ninova Hotel

Travelers unwind in a peaceful garden after exploring Zinciriye Medresesi's ancient architecture, then enjoy fresh meals at the hotel's restaurant

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Photo gallery for Kaya Ninova Hotel

Front of property - evening/night - Kaya Ninova Hotel (Mardin)
Lobby - Kaya Ninova Hotel (Mardin)
Reception - Kaya Ninova Hotel (Mardin)
Deluxe Room, 1 Double Bed | Living area | LCD TV - Kaya Ninova Hotel (Mardin)
Exterior detail - Kaya Ninova Hotel (Mardin)
Kaya Ninova Hotel sits near Mardin's Great Mosque with stunning views of the surroundings. Guests can enjoy meals throughout the day at the restaurant or relax in the garden and coffee shop. The multilingual staff provides concierge services to enhance the travel experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room with View

2 bedrooms, minibar, in-room safe, free WiFi

Standard Room with View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | 2 bedrooms, minibar, in-room safe, free WiFi

Deluxe Room, 1 Double Bed

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room | 2 bedrooms, minibar, in-room safe, free WiFi

Economy Room

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Room (No View)

2 bedrooms, minibar, in-room safe, free WiFi

Standard Room (No View)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Mardin, Kaya Ninova Hotel is in the city center. Sabanci City Museum and Mardin Museum are cultural highlights, and some of the area's notable landmarks include Hatuniye and Zinciriye Medresesi. Great Mosque of Mardin and Kirklar Kilisesi are two other places to visit that come recommended. Visit our Mardin travel guide
Map
1.Cadde Sokak, Mardin, 47100

What's nearby

  • Şahkulubey Mansion
    2 min walk - 0.1 miles
  • Zinciriye Medresesi
    3 min walk - 0.2 miles
  • Mardin Castle
    3 min walk - 0.2 miles
  • Great Mosque of Mardin
    3 min walk - 0.2 miles
  • Mardin Museum
    3 min walk - 0.2 miles

Getting around

  • Mardin Station
    29 min drive
  • Mardin (MQM)
    40 min drive

Restaurants

  • Seyr-i Merdin
    2 min walk
  • Artukbey Kahve
    2 min walk
  • Bağdadi Restoran
    2 min walk
  • Harire Mardin
    1 min walk
  • Nazende Restaurant
    1 min walk

About this property

Kaya Ninova Hotel

Hotel near Mardin Museum
Located close to Great Mosque of Mardin and Mardin Castle, Kaya Ninova Hotel provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
Other perks include:
  • A 24-hour front desk, a porter/bellhop, and a TV in the lobby
  • A front-desk safe, concierge services, and multilingual staff
  • An elevator and luggage storage
Room features
All guestrooms at Kaya Ninova Hotel feature comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Electric kettles, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number 21550

Property is also known as

Kaya Ninova Hotel Mardin
Kaya Ninova Mardin
Kaya Ninova
Kaya Ninova Hotel Hotel
Kaya Ninova Hotel Mardin
Kaya Ninova Hotel Hotel Mardin

Frequently asked questions

Is Kaya Ninova Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Kaya Ninova Hotel?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Kaya Ninova Hotel?

Check-out is at noon.

Where is Kaya Ninova Hotel located?

Located in Artuklu, this hotel is steps from Great Mosque of Mardin and Mardin Castle. Mardin Museum and Zinciriye Medresesi are also within 5 minutes.

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Reviews

Kaya Ninova Hotel Reviews

8.6

Excellent

8.6

Cleanliness

9.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 89 out of 166 reviews
Rating 8 - Good. 48 out of 166 reviews
Rating 6 - Okay. 18 out of 166 reviews
Rating 4 - Poor. 6 out of 166 reviews
Rating 2 - Terrible. 5 out of 166 reviews

Reviews

10/10 Excellent

Aliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderfull here. The lpcation is right in the center so you can walk anywhere from here. The manager was so kind that he even brpught cut fruit even though the resturant was closed.
Stayed 1 night in Sep 2022

8/10 Good

Tarek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right in the middle of everything. Pros" close to everything . Cons; streets could be noisy. they have amazing breakfast in an amazing setting on a rooftop overseeing the whole town

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

The best hotel in old city mardin, the only problem is very close to the main road with restaurants so it can be so noisy in the night but not after midnight
Stayed 2 nights in Jun 2025

2/10 Terrible

Fuat

Disliked: Cleanliness, amenities
3 gece konakladığımız odada hiç temizlik yapılmadı,havlular değişmedi.Tuvalet kağıdı olmadığı için gece aşağıdan istemek zorunda kaldık.Otel işletme müdürüne söylediğimizde yetersiz çalışan olduğunu söyledi.Otelin konumu hariç hiçbirşeyi güzel değil olduğunu söyledi.
Stayed 3 nights in Nov 2025

6/10 Okay

Necati

Disliked: Staff & service, amenities, property conditions & facilities
Nicht zu empfehlen
Stayed 1 night in Aug 2025

8/10 Good

Murat

Liked: Staff & service, property conditions & facilities, room comfort
Mardin’de kalınabilecek en düzgün otel. En merkezi yerde, bütün gezilecek yerlere yakın. Motosiklet ile gelenler cadde kenarına rahatlıkla motosikletini koyabilir. Odaları geniş, temiz ve konforlu. Çalışanlar yardımsever ve cana yakın. İyi ki bu oteli tercih etmişim.
Stayed 1 night in May 2025

8/10 Good

Mehmet

Liked: Staff & service, property conditions & facilities
Frühstück könnte besser sein.
Stayed 3 nights in Apr 2025

4/10 Poor

Jeronima

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Tuve que esperar más de media hora en la calle porque no tenían lista mi habitación y ni se disculparon. Tuve que pedir papel higiénico y toallas. El personal del buffet un encanto.
Stayed 3 nights in Apr 2025

6/10 Okay

Emre

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Konumu güzel ama kesinlikle fp değil.

Şehrin merkezinde konumu çok iyi ama kalabalık günde giderseniz otopark sorunu var bayram gibi Mardin’e giriş çıkış 2 saat. Biz temizlikle ilgili problem yaşadık ama hızlı bir şekilde çözdüler. Tek problem 200 dolara yakın ödediğim bir otelden beklentimin fazla olmasıydı. Bu ödemeyi İtalya da yapsam sanırım birini tahsil ederlerdi bize.
Stayed 1 night in Apr 2025

8/10 Good

SELAMI

Liked: Cleanliness, property conditions & facilities, room comfort

Bayram tatili için 2 günlük konaklama

Otelin konumu çok iyi. Eski mardinin tam ortasında yer alıyor. Otelden genel olarak memnun kaldık. Kahvaltı hariç tabi . Yer ayırtırken cadde tarafını tavsiye etmem gece çok ses geliyor. Yukarı sokak tarafı daha mantıklı. Temizlik gayet iyi Konum 11/10 Temizlik 10/10 Otel çalışanları 10/10 Kahvaltı 5/10
Stayed 2 nights in Mar 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo atendimento

Recebi um ótimo atendimento dos funcionários.
Stayed 1 night in Oct 2024

6/10 Okay

Halil

Liked: Cleanliness, property conditions & facilities, room comfort
Bazı odalarının penceresi direkt yol üstünde. At sesleriyle uyanabilirsiniz. Kahvaltı, otelin genel durumuna bakılırsa çok vasat kalıyor. Böyle bir otele bu vasat kahvaltı olmamış.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Çok güzel

Eski şehrin merkezinde harika bir otel. Odadan güzel bir manzara açıyor. Oda temiz ve konforluydu. Rahat yatak. Her zaman yardıma hazır olan güler yüzlü orel personeli. Bir daha Mardine geldiğimde kesinlikle bu otelde kalacağım 😊
Stayed 2 nights in Mar 2024

10/10 Excellent

Fulya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Çok memnun kaldık

Otelin konumu mükemmel.Tam ana cadde üzerinde.Otopark yok fakat otel çalışanları arka sokağa park ederek bu konuda yardımcı oluyorlar.Personel son derece güleryüzlü.Buradan Sevgi hanıma özel teşekkürler.Temizlik de oldukça iyi.Kahvaltı teras katında yapılıyor.Manzara harika.Belki kahvaltı çeşit olarak biraz daha zenginleştirilebilir.Bir sonraki ziyaretimde kesinlikle tekrar tercih edebileceğim bir otel.Tekrar çok teşekkürler.
Stayed 3 nights in Oct 2023

10/10 Excellent

Enver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelin konumunun eski Mardin içinde olması nedeniyle gezilecek her yere yakın. Otel çok temiz, konforlu. Çalışan personel de oldukça yardımcı ve güleryüzlü olması iyi hissettirdi. Kahvaltı alanından mezopotamya manzarısı harika. Kahvaltı da oldukça yeterliydi.
Stayed 3 nights in Oct 2023

10/10 Excellent

Serap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sevdik, tekrar geleceğiz :)

Otelin konumu şehir merkezindeki tarihi ve turistik yerlere çok yakın olması nedeniyle mükemmel. Ovayı ve şehri gören güzel bir terası mevcut. Kahvaltı yeterli. Otel temiz ve bakımlı. Personel ilgili ve güleryüzlü. Teşekkür ederiz.
Stayed 2 nights in Sep 2023

10/10 Excellent

Seval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personel guleryuzlu ve çok yardımsever. Konaklamamız konforlu ve güzeldi. Temizlik kesinlikle çok iyiydi . Aynı zamanda ütüleme hizmeti aldık fiyatı uygun ve çok hızlıydı.
Stayed 1 night in Oct 2022

6/10 Okay

Eylem

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel güzeldi ve temiz, sadece iscilerde Güller yüz Yok Buda Puan Kirma sebebim.
Stayed 2 nights in Aug 2022

8/10 Good

Ömür

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gute Lage

Ist in einer guten Lage, jedoch ist das Hotel ein weig älter. Service war super, für ein besseres Klima ist eine Investition nötig. Parkmöglichkeiten sind auch eingeschränkt.
Stayed 1 night in Jul 2022

10/10 Excellent

Nevandzhelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, clean, with comfortable beds, wonderful breakfast and terrace with views.
Stayed 2 nights in Apr 2022

4/10 Poor

Auskar

The breakfast was terrible for a city that prides itself on its food. The hotel must improve this.
Stayed 1 night in Apr 2022

8/10 Good

Jason

Liked: Cleanliness, room comfort

Beautiful location and the staff were helpful.

Our was good except that the curtains kept falling off the rails and the shower was difficult to operate.
Stayed 3 nights in Mar 2022

4/10 Poor

Verified traveler

Water issue

They did not give any info before the water system cut down.second thing that i am disappointed is many times we needed to get the door key approved or checked to get in room.the stuff was helpful.
Stayed 3 nights in Feb 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelin konumu mukemmel. Tarihi 1. Caddenin tam ortasinda. Otele girisimizden cikisimiza kadar personellerin hepsi cok ilgili ve yardimseverdi. Hergun odalar temizleniyordu.
Stayed 3 nights in Feb 2022

8/10 Good

Liang

Liked: Staff & service, amenities
Center location in the old town, impressive huge mansion hotel. Friendly staff. The room was spacious. The bed sheets could be cleaner. Shower facility needs to be fixed.
Stayed 2 nights in Feb 2022