Kasr-ı Kikan Hotel in Artuklu delivers a warm welcome with its attentive staff that guests consistently praise. The property includes a scenic terrace where travelers can unwind, while practical amenities like complimentary in-room WiFi and breakfast enhance the stay.
Located in Mardin, Kasr-ı Kikan Hotel is in the historical district. Mardin Museum and Sabanci City Museum are cultural highlights, and some of the area's landmarks include Kirklar Kilisesi and Mardin Castle. Visit our Mardin travel guide
220 soner sokak no 1, Mardin, 3371, 47100
What's nearby
Mardin Museum
3 min walk - 0.2 miles
Bazaar
5 min walk - 0.3 miles
Mardin Castle
8 min walk - 0.5 miles
Zinciriye Medresesi
10 min walk - 0.5 miles
Great Mosque of Mardin
10 min walk - 0.6 miles
Getting around
Mardin Station
24 min drive
Mardin (MQM)
33 min drive
Restaurants
Abbara Bar
6 min walk
Cercis Murat Konağı
6 min walk
Lummi
5 min walk
Piyal Wine House
1 min walk
Leyli Muse Mutfak Kitchen
4 min walk
About this property
Kasr-ı Kikan Hotel
Hotel located in Artuklu
At Kasr-ı Kikan Hotel, you can look forward to a free breakfast buffet, a terrace, and a coffee shop/cafe. The on-site restaurant, Piyal Italıan Restaurant, features Italian cuisine. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
A 24-hour front desk
Guest reviews say good things about the helpful staff
Room features
All guestrooms at Kasr-ı Kikan Hotel offer perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free stocked minibars and free WiFi.
Other conveniences in all rooms include:
Bathrooms with outdoor showers and hair dryers
Smart TVs with satellite channels
Daily housekeeping, electrical adapters/chargers, and desks
Free buffet breakfast available daily 8:00 AM to 11:00 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Piyal Italıan Restaurant
Conveniences
24-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Outdoors
Terrace
Accessibility
No elevator
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Outdoor shower
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
Smart TV with satellite channels
Food and drink
Free bottled water
Free stocked minibar
More
Air conditioning
Desk
Electrical adapters
Iron/ironing board
Laptop workspace
Safe
Window screens
Policies
Check-in
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 12:30 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Property Registration Number 25365
We should mention
This property does not have elevators
Property is also known as
Kasr ı Kikan Hotel
Kasr-ı Kikan Hotel Hotel
Kasr-ı Kikan Hotel Mardin
Kasr-ı Kikan Hotel Hotel Mardin
Frequently asked questions
Is Kasr-ı Kikan Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
There is free parking nearby.
What time is check-in at Kasr-ı Kikan Hotel?
Check-in begins at 2:00 PM. Late check-in is available during limited hours.
What time is check-out at Kasr-ı Kikan Hotel?
Check-out is at 12:30 PM.
Where is Kasr-ı Kikan Hotel located?
Located in Artuklu, this hotel is within a 10-minute walk of Kirklar Kilisesi, Mardin Museum, and Mardin Castle. Latifiye Mosque and Bazaar are also within 10 minutes.
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Reviews
Kasr-ı Kikan Hotel Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We have traveled to many parts of the world and have stayed in many hotels. I can easily say that this hotel and the services we received was, by far, the best experience. The manger was super helpful and available to help in any way possible. I want to especially thank the gentleman at the check-in desk. Even though we didn't speak each other's language, he made us feel at home and interacting with family. He went out of his way to be helpful to us. I can't wait to come back to not only this hotel but also to see the staff again. Thank you for making us feel so special and welcomed.
It was one of the better experiences I’ve had. From the moment I arrived, I was greeted with warm smiles and exceptional service for a perfect stay. The hotel service was excellent and the location was perfect. Will stay here again when im back!
A fantastic stay in Mardin.
Slightly difficult to manoeuvre with cars but easily accessible by foot.
Staff were super helpful and friendly.
Hotel was super clean with new appliances and very well taken care of.
Thank you for the incredible stay and tour of the beautiful Mardin.
Hotel is very good for relaxing
Stuff very respectable and helpful
Room wide and clean
Internet very good
Breakfast turkey buffet
Car parking available at secure lot
The only thing I don’t like if you want to go shopping center for cafe or restaurant you have to use long stairs (not advised for senior)
This hotel is perfect for everyone. Its very beautiful and clean. Workers are helpfully and kind.
Perfect stay if you have a kids! Thanks Kasr- i Kikan!!
Gonul rahatligiyla secilebilir bir otel!
Een zeer geslaagde verblijf!
Beautiful boutique hotel. Staff is always available whenever you need them. Very spacious and clean room. We even had a small hamam in our room making it very authentic The architecture is very unique to Mardin. The hotel gives a great breakfast included in the price; so many choices and everything fresh and delicious. Just make sure that you can do steps. Because of the location of the hotel the only way to get to it from the main road is to either climb steps or take the longer way walking uphill. The hotel is within walking distance to “old Mardin”, and steps away from nice restaurants. I recommend it highly
Kahvaltı yeterli ve lezzetliydi, oda konforluydu. Otoparkının olması güzeldi. Çalışanlar son derece güler yüzlü ve yardımcıydı .
Bülent
Stayed 2 nights in Nov 2025
8/10 Good
Murat
Nov 21, 2025
Liked: Cleanliness, staff & service, amenities
Oda temizdi personel nazikti sadece tuvaletlerde koku vardı
Murat
Stayed 3 nights in Nov 2025
10/10 Excellent
Wojciech
Nov 17, 2025
Liked: Cleanliness, staff & service, amenities
Konaklamamız çok keyifliydi. Personel son derece güler yüzlüydü ve oda tertemizdi. Kahvaltı çeşitliliği yerel lezzetlerle doluydu. Otelin tam merkezde yer alması ve otoparkının bulunması büyük bir avantaj. Bu otelde kesinlikle tekrar kalırım.
Wojciech
Stayed 4 nights in Nov 2025
10/10 Excellent
sinan
Nov 10, 2025
Liked: Cleanliness, staff & service, amenities
Oda temizdi çalışanlar (Berat bey,Ugur bey ) Konaklamamızın güzel geçmesi konusunda her dk yardımcı oldular atmosfer mükemmel idi girişten çıkışa kadar mükemmel idi
sinan
Stayed 3 nights in Nov 2025
10/10 Excellent
YILDIRAY
Nov 6, 2025
Liked: Cleanliness, staff & service, amenities
'Pamuk'ta kaldık. Oda çok güzeldi, ilgi alaka çok üst seviyedeydi.
Kahvaltı sınırlı ve her gün aynı, 3 gün kalınca aynı şeyleri yemek zor oldu. Ayrıca bir sahanda yumurta yok, patates kızartması yok. Sıcak olarak haşlanmış yumurta çıkıyor. Park yerleri var, eski Mardin için çok iyi ancak 2. gece geç geldiğim için yer yoktu ama anahtarı alıp yardımcı oldu arkadaşlar. Temizlik ilk girişte güzeldi ancak 3 gün kaldık oda da hiç temizlik yapılmadı. Çöplerin değişmesini istedim değiştirdiler ancak yere düşen havlu vardı banyoda değiştirirler diye umuyordum, ilk gün kahve içtik odadaki kahve makinesi ile fincanlar kirlendi kahve içmek için yeni fincan konulur diye düşündüm olmadı.Hizmette çok yetersizler. Oda çok güzeldi. Rahatlatıcı ve huzur veriyor.
Gönül rahatlığı ile gidin. Banyosundan odasına her şey çok temiz ve kaliteli. Mezapotamya manzarası ile çok çeşitli kahvaltısı harikaydı. Akşam da piyano dinledik restoranda. Otoparkı olması mükemmel bir detay. Üstelik çok yürüme mesafesi yok otoparktan. Girişte çok nazik karşıladılar ve ilgilendiler. 2 dk yürüyerek 1.cadde çarşısında gezmeye başlayabilirsiniz. Çok tavsiye ediyorum.
Cok memnun kaldik, odada 1-2 ufak eksiklik haric sorunsuz gecti. Kahvalti ve restoran gayet iyiydi. Personelleri guleryuzlu.
Eylul
Stayed 2 nights in Oct 2025
6/10 Okay
Zeki
Oct 19, 2025
Disliked: Cleanliness, staff & service
Bu seyahatte en çok beklentimin olduğu oteldi fakat beklentimin çok altındaydı. Oda ışık almıyor ve oda da temizlik yapılmadı. Terası var ama hiç bir manzarası yok. Kahvaltı seçeneği çok az ve hijyenik değildi.
Çalışanlar güler yüzlü ve her konuda size yardım etmek için ellerinden geleni yapıyorlar. Müşteri memnuniyeti en üst düzeyde. Odalar temiz ve genişti. Doğal Mardin mimarisini her şeyi ile yansıtıyor. Merkeze çok yakın yürüyüşle 5 dk bile sürmüyor. Kahvaltıda kullanılan ürünler güzeldi sadece tek eksik kahvaltıda daha çok yöresel ürünlerin olması gerekli.
Hôtel n' est pas aux normes de qualité
Pas de propreté dans la chambre les tapis sont pleins de poussière
La réception mal organisé
Pas de communication en anglais
Petit déjeuner horrible avec des mouches sur les assiettes
La machine de café ne marche pas
Personne dans la réception du restaurant donc aucune assistance aux clients
Hôtel à ne pas recommandé
Expérience horrible et décevante
mohammed
Stayed 3 nights in Aug 2025
6/10 Okay
Verified traveler
Aug 12, 2025
Liked: Cleanliness
Disliked: Staff & service
Otel eski bir han ve güzel restore edilmiş. Yeri de gayet güzeldi ancak otelcilik anlayışı daha tam yerleşmemişti.