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Hilton Garden Inn Mardin

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An indoor swimming pool with clear glass walls, a view of the sunset, and a lounge area with chairs. - Hilton Garden Inn Mardin (Mardin)
A dining area with a table set for four, surrounded by wicker chairs, overlooking a scenic view of hills during twilight. - Hilton Garden Inn Mardin (Mardin)
A modern restaurant with high ceilings, large pillars, and a mix of seating options including booths and tables. - Hilton Garden Inn Mardin (Mardin)
A spacious lobby with multiple seating areas, a central column, and a television mounted on the wall. - Hilton Garden Inn Mardin (Mardin)
A hotel room with a large bed, a red sofa, a desk with a computer, and a window with a view of the mountains. - Hilton Garden Inn Mardin (Mardin)
Luxury
5.0 star property
8.0

Very good

Luxury hotel located in Artuklu

A free grocery shopping service, a free daily manager's reception, and a terrace are just a few of the amenities provided at Hilton Garden Inn Mardin. Treat yourself to a hot stone massage at the onsite spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, a nightstand, and a window with curtains.

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(11 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a TV, a desk, and a large window with curtains.

Room, 2 Twin Beds

8.8 out of 10
Excellent
(15 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a nightstand, and a window with curtains.

Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suit King One Bedroom Suite

A hotel room with a bed, a desk with a TV, a chair, a sofa, and a lamp.

Suit King One Bedroom Suite

7.4 out of 10
Good
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 Queen Bed, Accessible

A hotel room with a large bed, a red sofa, a desk with a computer, and a window with a view of the mountains.

Room, 1 Queen Bed, Accessible

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Family Room, 1 King Bed (Connecting Rooms)

A hotel room with a large bed, a television, a small table, and a chair.

Family Room, 1 King Bed (Connecting Rooms)

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

About the neighborhood

Artuklu, a neighborhood in Mardin, is home to Hilton Garden Inn Mardin. Mardin Museum and Mardin Sanat Merkezi are cultural highlights, and some of the area's landmarks include Kasımiye Medresesi and Kirklar Kilisesi.
Map
Yenisehir Mahallesi, Baris Caddesi 29, Sokak No: 34, Mardin, Mardin, 47800

What's nearby

  • Mardian Mall AVM
    8 min walk - 0.5 miles
  • Kirklar Kilisesi
    3 min drive - 1.8 miles
  • Kasımiye Medresesi
    3 min drive - 1.2 miles
  • Mardin Castle
    3 min drive - 2.3 miles
  • Great Mosque of Mardin
    3 min drive - 2.3 miles

Getting around

  • Mardin Station
    9 min drive
  • Mardin (MQM)
    19 min drive

Restaurants

  • Artukbey
    3 min walk
  • Köz Döner
    2 min walk
  • Uyuma'
    2 min walk
  • Coffee Mırra
    3 min walk
  • Ehlitat Künefe
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Full-service spa

  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Built in 2011
  • Designated smoking areas
  • Double-glazed windows
  • Some LED lighting used

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathtub
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Electrical adapters
  • Laptop-compatible safe
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 11967

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Hilton Garden Inn Mardin pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Mardin?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Garden Inn Mardin?

Check-out is at 1 PM.

Where is Hilton Garden Inn Mardin located?

Located in Artuklu, this luxury hotel is within 2 mi (3 km) of Mardian Mall AVM, Kirklar Kilisesi, and Kasımiye Medresesi. Mardin Museum and Latifiye Mosque are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Mardin Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Location

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 364 out of 837 reviews
Rating 8 - Good. 246 out of 837 reviews
Rating 6 - Okay. 112 out of 837 reviews
Rating 4 - Poor. 60 out of 837 reviews
Rating 2 - Terrible. 55 out of 837 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD BREAKFAST, CLEAN ROOM, VERY NİCE WELCOMİNG, FREE PARKİNG AREA.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my stay here! Rooms were spacious, breakfast was delicious, and the staff were so incredibly helpful and friendly!! The view was the best in mardin. Definitely will return and recommend!!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic. Found the room too warm but other than that, the place was lovely and the food was nice!
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two nights staff very nice clean not good
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We enjoyed staying in hotel.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
We had a lovely stay. Breakfast was okay. But definitely worth the stay.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No thank
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
……………………………
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
t looks like a place where truck drivers stay, with the standards of a three-star hotel. The rooms have an overwhelming smell of cigarettes, resembling a three-star Holiday Inn hotel
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
😀
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

We couldn't go to Mardin, we have asked the Hotel to modify our reservation to same hotel but in a different city, bur they didn't accept! Same hotel but different branch, we felt disappointed to be honest.
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

I didn't like living in it, but soap on the laundry, shampoo and poet are hanging on the wall. And breakfast buffet is very few options
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Disliked: Amenities
The rooms smell like cigarettes, and even in non-smoking rooms, the cigarette odor comes through the ventilation. At certain times, it feels like a four-star roadside hotel. The staff is limited.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine except the Wifi connection which was unreliable and slow. 😊 We hope it can be resolved
Stayed 1 night in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In this Hilton Hotel almost nobody speaking English. Breakfast is bad. Finest sport almost everything is kapot. Sauna look dirty.staff not friendly. For this price better on the street sleeping. In the room shower is not work. Called to frontdesk nobody there. Is this Hilton hotel.👎👎👎👎👎👎
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel war sehr gut und komfotabel. Auch das Frühstück war sehr gut. Leider wurden Pool und Fitnessraum renoviert.
Stayed 1 night in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es aller sehr sauber.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Otel biraz eskiydi. Odalardaki temizlik bence yetersizdi. Kahvaltı alanı bakımsızdı. Kahvaltı kalitesi artırlabilir.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personel çok güleryüzlü hepsine ayrıca teşekkür ederim otel çok temiz güzeldi tam kafa dinlemelik
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
İş için konaklama gerçekleştirdiğim bir oteldi , beklenti temiz oda ve rahat yatak ise tamemen karşılayacağını söyleyebilirim, diğer imkanları kullanmadığım için yorum yapamayacağım fakat iş seyehatleri için tavsiye ediyorum.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Yenilenme zamanı gelmiş. Kahvaltı yöreye göre çok vasat
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 günlük iş seyahati için konakladım. Otel genel olarak temizdi personeller güler yüzlüydü. Kahvaltıları güzeldi.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cok ilgili ve alakali personeller kaldigim en iyi otel mardin hilton,
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Temiz ve konforlu bir yer
Stayed 1 night in Jun 2026