Travelers can enjoy a soothing sports massage or unwind by the pool at this Artuklu retreat, where multilingual staff help guests discover local experiences
Hilton Garden Inn Mardin, in the heart of Artuklu, offers a retreat for travelers. Book a rejuvenating sports massage at the spa or swim in the pool. Enjoy free in-room WiFi, dry cleaning services, and luggage storage for a hassle-free stay.
View all photos for Family Room, 1 King Bed (Connecting Rooms)
Family Room, 1 King Bed (Connecting Rooms)
27 sq m
Sleeps 4
1 King Bed
Queen Room-Accessible
Sleeps 2
One-Bedroom King Suite
Sleeps 2
King Room
Sleeps 2
View all photos for Queen Room
Queen Room
Sleeps 2
About the neighborhood
Artuklu, a neighborhood in Mardin, is home to Hilton Garden Inn Mardin. Mardin Museum and Mardin Sanat Merkezi are cultural highlights, and some of the area's landmarks include Kasımiye Medresesi and Kirklar Kilisesi. Visit our Mardin travel guide
A free grocery shopping service, a free daily manager's reception, and a terrace are just a few of the amenities provided at Hilton Garden Inn Mardin. Treat yourself to a sports massage at the onsite spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Free self parking
Luggage storage, a 24-hour front desk, and multilingual staff
An elevator and a front-desk safe
Room features
All 162 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
Reusable coffee/tea filters, LED light bulbs, and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and bathtubs
55-inch LCD TVs with premium channels
Wardrobes/closets, refrigerators, and daily housekeeping
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free uncovered self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
A bar/lounge
A restaurant
Free daily manager's reception
Things to do
Full-service spa
Family friendly
Grocery/convenience store
In-room refrigerator
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Grocery/convenience store
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Multilingual staff
Outdoors
Terrace
Full-service spa
Hot stone massages
Prenatal massages
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
100% renewable energy
7 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
Built in 2011
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub
Private bathroom
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
55-inch LCD TV with premium digital channels
Food and drink
Free bottled water
Limited room service
Minibar
Refrigerator
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Desk chair
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Laptop-compatible safe
LED lighting
Reusable coffee/tea filters
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 11967
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Hilton Garden Inn Hotel Mardin
Hilton Garden Inn Mardin
Mardin Hilton Garden Inn
Hilton Garden Inn Mardin Hotel
Hilton Garn Inn Mardin Hotel
Hilton Garden Inn Mardin Hotel
Hilton Garden Inn Mardin Mardin
Hilton Garden Inn Mardin Hotel Mardin
Frequently asked questions
Is Hilton Garden Inn Mardin pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hilton Garden Inn Mardin?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Hilton Garden Inn Mardin?
Check-out is at 1 PM.
Where is Hilton Garden Inn Mardin located?
Located in Artuklu, this luxury hotel is within 2 mi (3 km) of Mardian Mall AVM, Kirklar Kilisesi, and Kasımiye Medresesi. Mardin Museum and Latifiye Mosque are also within 2 mi (3 km).
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Reviews
Hilton Garden Inn Mardin Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
t looks like a place where truck drivers stay, with the standards of a three-star hotel. The rooms have an overwhelming smell of cigarettes, resembling a three-star Holiday Inn hotel
Murat
Stayed 2 nights in Feb 2025
4/10 Poor
Sabika
May 31, 2024
I didn't like living in it, but soap on the laundry, shampoo and poet are hanging on the wall. And breakfast buffet is very few options
Sabika
Stayed 2 nights in May 2024
6/10 Okay
Murat
Feb 22, 2025
Disliked: Amenities
The rooms smell like cigarettes, and even in non-smoking rooms, the cigarette odor comes through the ventilation. At certain times, it feels like a four-star roadside hotel. The staff is limited.
Everything was fine except the Wifi connection which was unreliable and slow. 😊 We hope it can be resolved
Erhan
Stayed 1 night in May 2024
6/10 Okay
aydan
Nov 15, 2025
Doguda bulundugumuzu dusununce daha lezzetli peynir secenekleri olmaliydi.
aydan
Stayed 2 nights in Nov 2025
10/10 Excellent
Nalan
Nov 15, 2025
Liked: Cleanliness, staff & service, amenities
Odalar geniş, yataklar konforlu ve temizdi. Personel güleryüzlü ve yardımseverdi.
Nalan
Stayed 2 nights in Nov 2025
10/10 Excellent
Mehmet
Nov 14, 2025
Liked: Cleanliness, staff & service, amenities
Odalar temiz, personel iyi
Mehmet
Stayed 1 night in Nov 2025
10/10 Excellent
Turgay
Nov 13, 2025
Liked: Cleanliness, staff & service, amenities
Evet
Turgay
Stayed 1 night in Nov 2025
8/10 Good
Saim
Nov 13, 2025
Oda büyüklüğü gayet iyiydi. Her gün temizlik yapıldı ve oda düzenlendi, eksikler tamamlandı. Personel ilgili ve yardımseverdi.
Biz yarıyıl tatilinde kaldık. Otelde
Odalar temiz, personel ilgiliydi. Konum olarak da güzel bir lokasyonda. Mardin de kalmak için ideal bir tesis.
Nurettin Oguzhan
Stayed 2 nights in Oct 2025
10/10 Excellent
Adnan
Oct 28, 2025
Liked: Cleanliness, staff & service, amenities
Odalar temiz. Hizmet iyi. Personele teşekkürler
Adnan
Stayed 1 night in Oct 2025
4/10 Poor
Resat
Oct 25, 2025
Liked: Amenities
Disliked: Staff & service
Grundsätzlich war das Hotel sauber und ordentlich.
Ich hatte das Zimmer ohne Frühstück gebucht, da ich evtl. vor Ort die Option hinzubuchen könnte. Auf Expedia hätte mich das Frühstück 9,00 € zusätzlich gekostet und nach den Angaben sollte das Frühstück vor Ort 150 TL kosten. Vor Ort im Hotel hieß es, das Frühstück würde 750 TL pro Tag kosten. Ein freundlicher und hilfsbereiter Mitarbeiter von Expedia hat vergeblich versucht mir zu helfen, da die Mitarbeiter des Hotels über die mir angegebene Telefonnummer nicht erreichbar waren.
Im Spa Bereich hieß es erst am zweiten Tag, ich müsse im Pool eine Badekappe tragen, andernfalls wäre die Nutzung nicht möglich. Daher war ich gezwungen eine Badekappe für 100 TL käuflich zu erwerben.
Otel tabii ki temiz ve lüks
Odalar geniş, yatak rahat ve geniş.
SPA ve havuzu olmasi çok güzel
Yani sonuç olarak çok keyifli.
Tek problem biraz sapa bir yerde olmasi, arabaniz yoksa mecburen taksiye bineceksiniz
1 Mayıs gibi genelde yerel turizmin yoğun olduğu bir zamanda gittik. Ama sanırım Mardin'deki en iyi oteli seçtik. Konum olarak yeri çok güzeldi. Diğer otellerin aksine, kalabalıktan uzaktı ve otopark hiçbir zaman sorun olmadı. Hangisini seçsek dediğimiz tüm otelleri gezerken gördük ve Hilton tercihi için kendimizi kutladık. Eşya taşımak olsun, yemek için arabayla girip çıkmak olsun hep çok kolay oldu.
Ard arda Kaldığımız 3 Hilton otelinin en kötüsüydü ne yazık ki. Odalarda sigara içilmesine izin veriliyormuş ve biz bunu rezervasyon sırasında farkedemedik. Bütün gece sigara kokusundan uyuyamadık. Otel çok bakımsızdı. Havlu, diş fırçası vb ihtiyaçlarımız odada yoktu ve biz extra istemek durumunda kaldık. Şanlıurfa Hilton gibi bir yer bekledik ama yanından bile geçemedi. Kahvaltı bir kaostu. Ve yeterli çeşitlilikte sunum yoktu. Sadece manzarası çok iyiydi. Bir daha kalmayı düşünmeyeceğim bir otel.