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Artuklu Kervansarayi - Special Class

Colonial hotel with free breakfast and free valet parking

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Photo gallery for Artuklu Kervansarayi - Special Class

Shower, free toiletries, hair dryer, slippers
Deluxe Quadruple Room, 1 Bedroom | Free WiFi
Lobby sitting area
Lobby sitting area
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Parking included
  • Laundry
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Quadruple Room, 1 Bedroom

Deluxe Quadruple Room, 1 Bedroom | Free WiFi

Deluxe Quadruple Room, 1 Bedroom

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Shower, free toiletries, hair dryer, slippers

Standard Room, 1 Twin Bed

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Hair dryer
Free bottled water
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Room, 1 Double Bed

Shower, free toiletries, hair dryer, slippers

Economy Room, 1 Double Bed

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Hair dryer
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
2 bedrooms
Private bathroom
Hair dryer
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Free WiFi

Standard Double or Twin Room

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Hair dryer
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Traditional Single Room

Traditional Single Room | Free WiFi

Traditional Single Room

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Hair dryer
Free bottled water
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room | Free WiFi

Superior Room

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Hair dryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Free WiFi

Presidential Suite, 1 Bedroom

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
  • 49.6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Free WiFi

Royal Suite, 1 King Bed

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Hair dryer
Free bottled water
  • 4 sq m
  • Sleeps 2
  • 1 King Bed

Honeymoon Double Room

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Hair dryer
Free bottled water
  • Valley view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 3 Twin Beds

Standard Room, 3 Twin Beds | Free WiFi

Standard Room, 3 Twin Beds

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Hair dryer
Free bottled water
  • 3 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Traditional Triple Room

Traditional Triple Room | Free WiFi

Traditional Triple Room

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Hair dryer
Free bottled water
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Room, 3 Twin Beds

Economy Room, 3 Twin Beds | Free WiFi

Economy Room, 3 Twin Beds

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Hair dryer
Free bottled water
  • 3 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
1. Cd, Savurkapi Mahallesi, Mardin, Mardin, 47100

What's nearby

  • Great Mosque of Mardin - 11 min walk - 0.6 miles
  • Zinciriye Medresesi - 11 min walk - 0.6 miles
  • Mardin Museum - 18 min walk - 1.0 mile
  • Mardin Castle - 1 min drive - 0.5 miles
  • Kasımiye Medresesi - 4 min drive - 2.3 miles

Getting around

  • Mardin Station - 22 min drive
  • Mardin (MQM) - 33 min drive

Restaurants

  • ‪Merlin Konağı - ‬9 min walk
  • ‪Reyhan Cafe & Restaurant - ‬6 min walk
  • ‪Filinta Cafe - ‬5 min walk
  • ‪Sarıyer Börekçisi - ‬5 min walk
  • ‪Gong - ‬8 min walk

About this property

Artuklu Kervansarayi - Special Class

Hotel located in Artuklu
Free breakfast (local cuisine), a terrace, and a coffee shop/cafe are just a few of the amenities provided at Artuklu Kervansarayi - Special Class. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a garden and a library, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and luggage storage
  • A front-desk safe, a 24-hour front desk, and an elevator
Room features
All 58 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Private yards, refrigerators, and heating

Languages

Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • Built in 1285
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating

Policies

Check-in

Check-in time starts at 1 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 17 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2022-47-0047

We should mention

Alcohol is not served or permitted at this property

Property is also known as

Artuklu Kervansarayi Special Class Hotel
Kervansarayi Special Class Hotel
Artuklu Kervansarayi Special Class
Kervansarayi Special Class
Artuklu Kervansarayi Mardin
Artuklu Kervansarayi - Special Class Hotel
Artuklu Kervansarayi - Special Class Mardin
Artuklu Kervansarayi - Special Class Hotel Mardin

Frequently asked questions

Is Artuklu Kervansarayi - Special Class pet-friendly?

No, pets are not allowed at this property.

How much is parking at Artuklu Kervansarayi - Special Class?

Self parking and valet parking are free at this property.

What time is check-in at Artuklu Kervansarayi - Special Class?

Check-in begins at 1 PM.

What time is check-out at Artuklu Kervansarayi - Special Class?

Check-out is at 11 AM.

Does Artuklu Kervansarayi - Special Class provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 17 per vehicle applies.

Where is Artuklu Kervansarayi - Special Class located?

Located in Artuklu, this hotel is steps from Melik Mahmut Mosque, Hatuniye, and Sakıp Sabancı Mardin City Museum. Sehidiye Mosque and Sabanci City Museum are also within 10 minutes.

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Artuklu Kervansarayi - Special Class Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 68 out of 241 reviews
Rating 8 - Good. 70 out of 241 reviews
Rating 6 - Okay. 42 out of 241 reviews
Rating 4 - Poor. 29 out of 241 reviews
Rating 2 - Terrible. 32 out of 241 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Hakan

Disliked: Cleanliness, staff & service, property conditions & facilities
Einfach katastrophal nicht empfehlenswert. Bad mit Schimmel befallen, Betten quietschen und die Nachbarzimmer sind mit so dünnen Wänden angereiht dass man alles hören kann.
Stayed 1 night in Apr 2025

2/10 Terrible

Nisan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yüksek ödeme yapıp düşük kategoride kaldırıldık.

Check-in yaptığımız gece tuttuğumuz kategorinin altı olan odaya götürüldük. Sonra itiraz edince ve fotoğrafları gösterince asıl odaya alındık. Asıl odadaki sifon çalışmadığı için diğer odaya geri alındık ve 2 gece boyunca normalde düşük kategori olan, toplam iki gece tutarı 4000 tl olan odada kaldık. Reervasyon yaptığımız ve 2 gecesi için 6300 tl ödediğimiz odada kalmadık. Otelden kimse bizimle konuşmadı ve inatla aynı kategori olduğunu iletti. Kmse özür dilemedi. Otelde sıcak suyun da muslupu açtıktan 15 dk sonra geldiğini söylediler ama 20 dakika açık tutmamıza rağmen su ılıktı. Bizden 6300 tl ödeme alıp düşük kategoride konaklatarak hiçbir şey yokmuş gibi davrandılar. Kaldığımız sürece yetkili kimse yoktu sürekli konu hakkında iletişim kurmaya çalıştığımız kişi yetkili olmadığını ve bilgi vereceğini iletti. Berbat bir deneyimdi. Havlular lekeli, çarşaflar lekeliydi yani neresinden tutsanız elinizde kalacak bir durum
Stayed 2 nights in Feb 2025

8/10 Good

Leyla

Stayed 1 night in Feb 2025

4/10 Poor

muhsin

Disliked: Cleanliness, staff & service, property conditions & facilities

Kahvaltı çok kötü. Temizlik orta.

Otel de temizlik de sorun var. Ve tadilat yapılması gerekli. Kahvaltı dahil olarak 2gecelik iş seyahati de kaldım. Kahvaltı ancak bu kadar eksik ve kötü olabilirdi. Bir daha tercih etmeyi düşünmüyorum.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tuba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Vasif Inanc

Stayed 3 nights in Feb 2025

4/10 Poor

Furkan

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Eray

Stayed 1 night in Dec 2024

6/10 Okay

Simon

Liked: Staff & service

2 gece

Banyo kapısı kapanmıyordu, duşta su ısınmıyordu. Odanın kapısı estetik olsun diye eski konsept ile yapılmış bu nedenle tam kapanmıyor ve dışardan gelen sesler, koridorda biri konuşarak yürüdüğünde direkt odada gibiydi sesler. Personel ilgiliydi kahvaltı zamanında hazır oluyordu ve yeterliydi.
Stayed 2 nights in Aug 2024

10/10 Excellent

Murat

Stayed 1 night in Sep 2024

2/10 Terrible

Sertan

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Turhal

Stayed 2 nights in Aug 2024

6/10 Okay

Ömer

Orta

İdare eder
Stayed 1 night in Aug 2024

2/10 Terrible

Harun

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Yusuf Günhan

Stayed 2 nights in May 2022

8/10 Good

AYCAG

Stayed 3 nights in Apr 2022

6/10 Okay

Sefa

Liked: Cleanliness
Stayed 1 night in Apr 2022

6/10 Okay

piyush

Liked: Staff & service
Disliked: Amenities
internet is poor, could not get room internet.no heater in room. room was very cold. no door on shower. after shower, water was every where including near bed, front door.no shampoo or soap in shower ,
Stayed 2 nights in Apr 2022

4/10 Poor

Ugur

Disliked: Cleanliness, property conditions & facilities, room comfort
Odaların ve koridorun durumu cok kötüydü. Tuvalette klozetten su akıtıyordu. Kahvalti sabah 07.00 başlaması gerekirken cok gec kalmislardi. Vasat bir kahvaltilari vardi.
Stayed 1 night in Nov 2021

2/10 Terrible

Mehmet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
otele başvuru saatimiz gündüz saat 10 olmasına karşın oda temizleniyor öğleden sonra gelin dediler haklısınız diyerek eşyalarımızı bırakıp ayrıldık fakat öğleden sonra 3 kere uğramamıza rağmen ancak akşam üzeri saat 18 de odamıza geçebildikçok kötü hizmet yüksek ücrete karşı berbat bir kahvaltı çay kalmıyor ekmek bitiyor oda konforu yetersiz ,odada gider kokusu mevcut,temizlik ve hijyen yetersiz tavsiye etmiyorum
Stayed 3 nights in Oct 2021

2/10 Terrible

Alisa

Stayed 3 nights in Oct 2021

2/10 Terrible

sedat

Disliked: Staff & service
Stayed 1 night in Oct 2021

8/10 Good

Erman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Aysegul

Stayed 1 night in Oct 2021