See all properties

Artuklu Kervansarayi - Special Class

Colonial hotel with free breakfast and free valet parking

Choose dates to view prices

Photo gallery for Artuklu Kervansarayi - Special Class

Relax in a serene courtyard with potted plants and tables, surrounded by arched doorways and columns.
Experience classic lodging with three beds, a wooden cabinet, and a nightstand in this traditional room.
Cozy dining area with vaulted ceiling and stone walls, set with wooden tables and chairs.
Experience the charm of a bygone era in this historic space with a soaring vaulted ceiling and elegant stone arches.
Stunning corridor with a framed picture and a decorative plant.

Popular amenities

  • Breakfast included
  • Room service
  • Parking included
  • Laundry
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Quadruple Room, 1 Bedroom

Deluxe Quadruple Room, 1 Bedroom | 1 bedroom, free WiFi

Deluxe Quadruple Room, 1 Bedroom

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Shower, free toiletries, hair dryer, slippers

Standard Room, 1 Twin Bed

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Room, 1 Double Bed

Shower, free toiletries, hair dryer, slippers

Economy Room, 1 Double Bed

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Double or Twin Room

Shower, free toiletries, hair dryer, slippers

Standard Double or Twin Room

7.4 out of 10
Good
(3 reviews)

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Traditional Single Room

Traditional Single Room | 1 bedroom, free WiFi

Traditional Single Room

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room | 1 bedroom, free WiFi

Superior Room

8.0 out of 10
Very good
(1 review)

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | 1 bedroom, free WiFi

Presidential Suite, 1 Bedroom

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | 1 bedroom, free WiFi

Royal Suite, 1 King Bed

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 4 sq m
  • Sleeps 2
  • 1 King Bed

Honeymoon Double Room

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • Valley view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 3 Twin Beds

Shower, free toiletries, hair dryer, slippers

Standard Room, 3 Twin Beds

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 3 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Traditional Triple Room

Traditional Triple Room | 1 bedroom, free WiFi

Traditional Triple Room

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Room, 3 Twin Beds

Shower, free toiletries, hair dryer, slippers

Economy Room, 3 Twin Beds

Highlights

Yard
Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 3 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Terrace/patio

Tughan Hotel

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
7.0 out of 10, Good, 232 reviews
Tughan Hotel

About the neighborhood

Map
1. Cd, Savurkapi Mahallesi, Mardin, Mardin, 47100

What's nearby

  • Great Mosque of Mardin - 11 min walk - 0.6 miles
  • Zinciriye Medresesi - 11 min walk - 0.6 miles
  • Mardin Museum - 18 min walk - 1.0 mile
  • Mardin Castle - 1 min drive - 0.5 miles
  • Kasımiye Medresesi - 4 min drive - 2.3 miles

Getting around

  • Mardin Station - 22 min drive
  • Mardin (MQM) - 33 min drive

Restaurants

  • ‪Merlin Konağı - ‬9 min walk
  • ‪Reyhan Cafe & Restaurant - ‬6 min walk
  • ‪Filinta Cafe - ‬5 min walk
  • ‪Sarıyer Börekçisi - ‬5 min walk
  • ‪Gong - ‬8 min walk

About this property

Artuklu Kervansarayi - Special Class

Hotel located in Artuklu
Free breakfast (local cuisine), a terrace, and a coffee shop/cafe are just a few of the amenities provided at Artuklu Kervansarayi - Special Class. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a garden and a library, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), an elevator, and a 24-hour front desk
  • Tour/ticket assistance, coffee/tea in the lobby, and luggage storage
Room features
All 58 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Private yards, refrigerators, and heating

Languages

Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • Built in 1285
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating

Policies

Check-in

Check-in time starts at 1 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 17 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2022-47-0047

We should mention

Alcohol is not served or permitted at this property

Property is also known as

Artuklu Kervansarayi Special Class Hotel
Kervansarayi Special Class Hotel
Artuklu Kervansarayi Special Class
Kervansarayi Special Class
Artuklu Kervansarayi Mardin
Artuklu Kervansarayi - Special Class Hotel
Artuklu Kervansarayi - Special Class Mardin
Artuklu Kervansarayi - Special Class Hotel Mardin

Frequently asked questions

Is Artuklu Kervansarayi - Special Class pet-friendly?

No, pets are not allowed at this property.

How much is parking at Artuklu Kervansarayi - Special Class?

Self parking and valet parking are free at this property.

What time is check-in at Artuklu Kervansarayi - Special Class?

Check-in begins at 1 PM.

What time is check-out at Artuklu Kervansarayi - Special Class?

Check-out is at 11 AM.

Does Artuklu Kervansarayi - Special Class provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 17 per vehicle applies.

Where is Artuklu Kervansarayi - Special Class located?

Located in Artuklu, this hotel is steps from Melik Mahmut Mosque, Hatuniye, and Sakıp Sabancı Mardin City Museum. Sehidiye Mosque and Sabanci City Museum are also within 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Artuklu Kervansarayi - Special Class Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 70 out of 258 reviews
Rating 8 - Good. 74 out of 258 reviews
Rating 6 - Okay. 48 out of 258 reviews
Rating 4 - Poor. 30 out of 258 reviews
Rating 2 - Terrible. 36 out of 258 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Ömer Faruk

Liked: Staff & service, property conditions & facilities, room comfort

Güzel otel

Oda konfor ve içerik olarak güzeldi. 316 nolu odanın sifonu çalışmıyordu. Duş askı aparatı kırıktı. Kahvaltı açık büfe güzeldi ama içerik olarak azdı. Genel itibariyle güzel bir oteldi. Suit odasını tavsiye ederim 👍
Stayed 1 night in Apr 2025

10/10 Excellent

Sedat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Asya

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Hakan

Disliked: Cleanliness, staff & service, property conditions & facilities
Einfach katastrophal nicht empfehlenswert. Bad mit Schimmel befallen, Betten quietschen und die Nachbarzimmer sind mit so dünnen Wänden angereiht dass man alles hören kann.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Sıcak su ana otelden geliyor. Burası yan bina. Görevlilerin ifadesiyle 10dak su akıtmak lazım. Bu kadar su israfı bu bölgede akla ziyan. Old City diye adlandırılan bir otel aslında.
Stayed 2 nights in Apr 2025

8/10 Good

FIKRET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelde geçirdiğimiz süre boyunca her şeyden çok memnun kaldık. Çalışanlar son derece güler yüzlüydü ve her konuda yardımcı oldular. Özellikle Deniz Hanım ve Zeynoş Hanım’a ilgileri ve samimiyetleri için ayrıca teşekkür ederiz. Kendimizi çok rahat ve değerli hissettik. Kesinlikle tekrar tercih edeceğimiz bir yer oldu!
Stayed 1 night in Apr 2025

4/10 Poor

efe erdem

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ozan

Stayed 1 night in Dec 2024

2/10 Terrible

Rukiye

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aşırı kirli

Hayatimda gordugum en kirli oteldi. Cift kisilik yatak olan bor oda secmistim rezervasyonda ancak oraya gidince tek kisilik iki yatakli oda verdiler , yataklari birlestirin dediler yataklarin altindan cikan pisliği fotografladim. Sabah kahvaltisi dahil dediler ama asla yiyilecek gibi degil. Masalarda kediler cirit atiyor, kap kaşık aşirı kirli asla midem almadi bisey yemeden ciktik. Çarşaflar temiz degildi baskalarindan kalma lekeler vardi . Deneyimlediğim en berbat otel oldu. O tarihi yapilar asla onu hak etmiyor.
Stayed 1 night in Apr 2025

4/10 Poor

Ayten Ceren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Abdussamed

Disliked: Cleanliness, room comfort
Mekan güzel gezilecek tüm yerlere neredeyse yürüme mesafesinfe lakin temizlik yok kahvaltısı kötü sıcak su yok havlularını bile kullanamadık otopark sıkıntısı mevcut
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Hümeyra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Merve

Stayed 1 night in Apr 2025

6/10 Okay

velda

Disliked: Cleanliness, room comfort
Çalışanlar güleryüzlüydü ancak kahvaltı gerçekten çok kötüydü. Sebzeler yıkanmamıştı. Bardak ve tabaklar temiz değildi. İnternet şifresi lobide yazıyordu ancak internet yoktu..
Stayed 3 nights in Apr 2025

10/10 Excellent

Zafer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Aykut

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelin konumu ve yapısı çok güzel fakat hizmet anlayışı çok kötü. Odaların temizliği sıkıntılı. 4 kez kahve istedik kimse getirmedi. Kahvaltı çeşitliliği çok zayıf.
Stayed 1 night in Apr 2025

2/10 Terrible

Tugba

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otel hakkında yorumumuz

Artuklu kervansaray oteline rezervasyon yaptığımız halde yan tarafta old city yazan yerde konakladık. Biz 2 çift konakladık bizim odamızda sıcak su yoktu pompası bozuldu dediler sabah gelir dediler ama sabah sıcak su da yoktu. Ayrıca sifon da bozuktu. Çeşmesi akıyordu. Diğer arkadaşların odada tualet bozuktu. Oda pervanesi bozuktu sürekli çalışıyordu. Tek anlamda herşey kötüydü. Tam bir hayal kırıklığı. Kahvaltı salonunda da masada kedi geziyordu. Bizim için sıkıntı değil ama başka misafirler tarafından hoş karşılanmayabilir. Hijyenik değil sonuçta.
Stayed 1 night in Apr 2025

6/10 Okay

Dilara

Stayed 1 night in Apr 2025

2/10 Terrible

Demhat

Disliked: Staff & service
Resepsiyon çok kötü bir davranış sergiliyordu. Karşısındakini dinlemiyor ,umursamaz tavırlar sergiliyordu
Stayed 1 night in Mar 2025

10/10 Excellent

Efe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Shirley

Liked: Staff & service

Disappointing

The hotel is beautiful and historical however there was only warm water available for showering at 9pm, water was freezing cold or luke warm. The hotel advertisement states they have a laundry service, when I asked the receptionist she advised they did not have a laundry service. We also had to ask for clean towels and the bed to be changed and room to be cleaned. The room which was the Presidential suite 316 was cold on arrival, radiators not on for the duration of our stay, there was air con unit for heating however wasn’t very effective. The porter was very helpful and an asset to the hotel, unfortunately I wouldn’t stay there again.
Stayed 3 nights in Mar 2025