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Hard Rock Hotel Marbella – Puerto Banús

4.0 star property
Recharge by day with yoga classes or unwind by night at one of our many bars.

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Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers - Hard Rock Hotel Marbella – Puerto Banús (Marbella)
Property video
Suite (Silver) | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer - Hard Rock Hotel Marbella – Puerto Banús (Marbella)
Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers - Hard Rock Hotel Marbella – Puerto Banús (Marbella)
3 bars/lounges, rooftop bar, lobby lounge - Hard Rock Hotel Marbella – Puerto Banús (Marbella)
Hard Rock Hotel Marbella – Puerto Banús offers a vibrant vibe, with 2 poolside bars and 3 on-site restaurants to keep you entertained. Unwind with a massage at the spa or enjoy yoga classes at the gym - guests rave about the helpful staff. Take advantage of shopping on site, dry cleaning/laundry services, and free in-room WiFi for added convenience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room

Classic Room | Premium bedding, memory foam beds, minibar, in-room safe

Classic Room

8.6 out of 10
Excellent
(52 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room

7.0 out of 10
Good
(19 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Studio Suite

Studio Suite | Premium bedding, memory foam beds, minibar, in-room safe

Studio Suite

8.2 out of 10
Very good
(15 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Studio Suite, Pool View

Studio Suite, Pool View | Premium bedding, memory foam beds, minibar, in-room safe

Studio Suite, Pool View

8.0 out of 10
Very good
(8 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite (Silver)

Suite (Silver) | Living area | 55-inch flat-screen TV with satellite channels, TV

Suite (Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room

8.4 out of 10
Very good
(38 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite (Gold)

Suite (Gold) | Living area | 55-inch flat-screen TV with satellite channels, TV

Suite (Gold)

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Puerto Banús, a neighborhood in Marbella, is home to Hard Rock Hotel Marbella – Puerto Banús. Puerto Banús Marina and Marbella Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Malaga Province Beaches and Puerto Banús Beach. Bulevar San Pedro Alcántara and El Pinillo Beach are also worth visiting. Visit our Marbella travel guide
Map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660

What's nearby

  • Centro Plaza
    Centro Plaza
    7 min walk - 0.4 miles
  • KYHH42 Fresh and clear sky, early morning, with views towards Casa del Duque and the popular resort of Costa Adeje, Tenerife, Canary Islands, Spain
    Playas del Duque
    7 min walk - 0.4 miles
  • Old tall street lamp on the Catalonia square in Barcelona, Spain
    El Corte Ingles Shopping Center
    13 min walk - 0.7 miles
  • Puerto Banús Marina
    Puerto Banús Marina
    13 min walk - 0.7 miles
  • Puerto Banús Beach
    Puerto Banús Beach
    19 min walk - 1.0 mile

Getting around

  • Malaga Airport (AGP)
    50 min drive

Restaurants

  • Rosas Cafe
    5 min walk
  • Breathe
    4 min walk
  • La Sala
    5 min walk
  • TORANJ PERSIAN RESTAURANT
    10 min walk
  • Paisana
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (EUR 25 per night)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Eden Pool Club
  • Gmt +1
  • Sessions
  • Suena Chido

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Indoor pool
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • Art Deco architecture
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 125 per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 25 per night
  • Pet fee: EUR 50 per pet, per night plus EUR 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hard Rock Hotel Marbella – Puerto Banús have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

Is Hard Rock Hotel Marbella – Puerto Banús pet-friendly?

Yes, Hard Rock Hotel Marbella – Puerto Banús allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 50 per pet, per night. A cleaning fee of EUR 75 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 25 per night. Limited spots are available.

What time is check-in at Hard Rock Hotel Marbella – Puerto Banús?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hard Rock Hotel Marbella – Puerto Banús?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hard Rock Hotel Marbella – Puerto Banús located?

Located in Puerto Banús, this spa hotel is within a 15-minute walk of Centro Plaza, Malaga Province Beaches, and Puerto Banús Marina. Puerto Banús Beach is 1 mi (1.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hard Rock Hotel Marbella – Puerto Banús Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 706 out of 1123 reviews
Rating 8 - Good. 247 out of 1123 reviews
Rating 6 - Okay. 89 out of 1123 reviews
Rating 4 - Poor. 34 out of 1123 reviews
Rating 2 - Terrible. 47 out of 1123 reviews

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In particular fantastic breakfast
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with great pool. Good location.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Desh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing by the pool, very friendly, good people and the vibes of the hotel very nice, clean and good energy
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel spotless, breakfast 10/10, staff lovely and rooms very clean!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bsolutely amazing stay! The staff were incredible—so warm, attentive, and helpful. The rooms were excellent, spotless, and very comfortable, and the breakfast was delicious. We couldn’t have asked for a better experience!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room perfect for the 1 night I was staying
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Victoria Chantel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, breakfast was great and plentiful, rooms were spacious and free water provided every day. Shame the pool closed at 6pm every day, literally cordoned off when the weathers just nice.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

kelly

Liked: Cleanliness, staff & service
Great hotel, nice food, nice wines and cocktails, rooms a little basic but clean, pool areas nice, lifts could do with updating as they take forever, good location. Would recommend.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome breakfast and staff; ignore the 200 euro reviews. They offer a normal open card charge of 1 cent for any hotel spends. Highly rated, going back for sure! Thanks for an amazing break.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Sancha

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, very friendly staff and an excellent choice of breakfast and evening meals
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Was Great. Cleaned everyday. Staff very helpful when needed. Breakfast was amazing. So much choice. Fresh egg station was an added bonus. Bar both inside and out was great.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, amenities
A nice room with balcony and the staff are so kind as usual, we definitely want to come back, great breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, amenities
Beautiful hotel. So clean, staff friendly. Highly recommend
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Great room & facilities. Great breakfast selection & exceptionally clean.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

elizabeth

Nice room, good breakfast, excellent staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Madhu

Liked: Cleanliness, staff & service, amenities
Great Spa facilities
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Baard

Liked: Cleanliness, staff & service, amenities
Good hotel - fantastic breakfast - close to Porto Banus and walking The Golden Mile to Marbella - unfortunately we got a room with sulfur smell similar to sewage smell! Great suroundings within the hotel
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Gerard

Liked: Cleanliness, staff & service
The breakfast menu and the quality of food was excellent, and the staff were exemplary with providing whatever you required
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
All was great lovely staff parking was easy
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

per

Liked: Cleanliness, staff & service, amenities
Excellent staff - clean room & good breakfast !
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Service at the Hard Rock Hotel! ⭐⭐⭐⭐⭐ ​I recently stayed at the Hard Rock Hotel Marbella and I just had to leave a review to recognize two absolute standouts on the staff: Baya and Tyler. They truly made my stay unforgettable with their incredible customer service and patience. ​Baya was an absolute delight at the breakfast desk every single morning. No matter how busy it got, she greeted everyone with the most radiant, genuine smile. Starting the day with her warm energy set the perfect tone for my mornings. ​Tyler was equally amazing, constantly looking for ways to go above and beyond. His attentiveness and proactive attitude did not go unnoticed—he genuinely cares about the guest experience and it shows. ​Both of them demonstrated so much patience and a true passion for hospitality. It’s rare to find staff members this dedicated, and they are a massive asset to the Hard Rock team. Thank you, Baya and Tyler, for taking such great care of me! I can't wait to return.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities
Very good stay, special thanks to Saad for making the stay very memorable. Excellent customer service and going above and beyond every step.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Bianca

Liked: Cleanliness, staff & service, amenities
Staff was amazing. Food was amazing especially valentines gala! Spa the steam room was too strong & couldnt use it
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Danilo

Liked: Cleanliness, property conditions & facilities
Staff members were very helpful and super friendly. They made my VIP check in experience amazingly easy. Love the VIP perks that was given to us.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was phenomenal! Everyone was very nice, helpful, and willing to accommodate all our needs. When we checked in, there was a problem with the room that we were assigned. We went back to the desk and we were directed to the manager, Tyler. He not only resolved the issue and gave us an upgraded room, but he made our stay exceptional. We had two buffet meals there and the food was excellent. The ambience of the hotel just leaves a feeling of joy.
Stayed 1 night in Mar 2026