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Hard Rock Hotel Marbella – Puerto Banús

4.0 star property
Art Deco hotel with 3 restaurants and 2 outdoor pools

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Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

2 outdoor pools, pool umbrellas, sun loungers
Creator video
Designer store
Deluxe Room, Terrace | Terrace/patio
Classic Room | 1 bedroom, premium bedding, memory foam beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room

Classic Room | 1 bedroom, premium bedding, memory foam beds, minibar

Classic Room

Highlights

Furnished balcony
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite (Silver)

Suite (Silver) | Living room | 55-inch flat-screen TV with satellite channels, TV

Suite (Silver)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Suite, Pool View

Studio Suite, Pool View | 1 bedroom, premium bedding, memory foam beds, minibar

Studio Suite, Pool View

Highlights

Furnished balcony
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite (Gold)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, premium bedding, memory foam beds, minibar

Studio Suite

Highlights

Furnished balcony
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Room

Highlights

Furnished balcony
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, memory foam beds, minibar

Superior Room

Highlights

Furnished balcony
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Blackout drapes/curtains
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

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About the neighborhood

Map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660

What's nearby

  • Centro Plaza - 5 min walk - 0.3 miles
  • Playas del Duque - 7 min walk - 0.4 miles
  • Puerto Banús Marina - 11 min walk - 0.6 miles
  • El Corte Ingles Shopping Center - 11 min walk - 0.6 miles
  • Puerto Banús Beach - 18 min walk - 1.0 mile

Getting around

  • Malaga Airport (AGP) - 50 min drive

Restaurants

  • ‪Ocean Club Marbella - ‬10 min walk
  • ‪Mumtaz - ‬3 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪NAO Pool Club - ‬13 min walk
  • ‪Rosas Cafe - ‬9 min walk

About this property

Hard Rock Hotel Marbella – Puerto Banús

Upscale hotel remodeled in 2022 and located near Puerto Banús Marina
Close to El Corte Ingles Shopping Center and Puerto Banús Beach, Hard Rock Hotel Marbella – Puerto Banús provides 2 poolside bars, a terrace, and shopping on site. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services, 3 bars, and a hot tub. Guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools with sun loungers, pool umbrellas, and a lifeguard on site
  • Self parking (surcharge), a reception hall, and massage treatment rooms
  • Luggage storage, an elevator, and a front-desk safe
  • Concierge services, ATM/banking services, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 383 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces. Guest reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per night)
  • Limited onsite parking

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Eden Pool Club
  • Lounge Bar
  • Noyane - Asian Cuisine
  • Sessions
  • Suena Chido

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Shopping
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • Art Deco architecture
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 21 to April 9:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 125 per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 20 per night
  • Pet fee: EUR 50 per pet, per night plus EUR 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Frequently asked questions

Does Hard Rock Hotel Marbella – Puerto Banús have a pool?

Yes, this property has 2 outdoor pools.

Is Hard Rock Hotel Marbella – Puerto Banús pet-friendly?

Yes, Hard Rock Hotel Marbella – Puerto Banús allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 50 per pet, per night. A cleaning fee of EUR 75 also applies. Service animals are exempt from fees.

How much is parking at Hard Rock Hotel Marbella – Puerto Banús?

Self parking is available for EUR 20 per night. Limited spots are available.

What time is check-in at Hard Rock Hotel Marbella – Puerto Banús?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hard Rock Hotel Marbella – Puerto Banús?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hard Rock Hotel Marbella – Puerto Banús located?

Located in Puerto Banús, this spa hotel is within a 15-minute walk of Centro Plaza, El Corte Ingles Shopping Center, and Puerto Banús Marina. Puerto Banús Beach is 1 mi (1.6 km) away.

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Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 445 out of 735 reviews
Rating 8 - Good. 167 out of 735 reviews
Rating 6 - Okay. 73 out of 735 reviews
Rating 4 - Poor. 18 out of 735 reviews
Rating 2 - Terrible. 32 out of 735 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Great property, great breakfast
Stayed 1 night in May 2025

10/10 Excellent

Qais

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great staff, luxurious rooms and accessible.
Stayed 2 nights in May 2025

10/10 Excellent

Kim

Liked: Staff & service, amenities, property conditions & facilities
Good hotel with nice staff. Close to a busy highway, but double windows, lowered the noise, so it was nice and quiet in the room.
Stayed 7 nights in May 2025

10/10 Excellent

Adenike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay and close to activities
Stayed 5 nights in Feb 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, modern and chic. Food was amazing, rooms are super nice and well equipped. Everyone in their staff were fantastic and helpful. The bell boy Guillermo and the staff at the reception went above and beyond and were super friendly and helpful with all our needs. The cleaning lady assigned to our rooms was always cheerful and was always very attentive to all our needs. Definitely recommend staying here.
Stayed 3 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 5 nights in Feb 2025

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, attentive and courteous!
Stayed 4 nights in Mar 2025

6/10 Okay

Amarveer

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel was very nice, and the area was very nice. It's walkable for the most part and the view from the hotel was awesome. The only problem(s) were was that there were ants in our washroom we called and someone did come. However, they sprayed bug spray in our washroom and we had to sleep with the smell of that heavy, hard to breathe bug spray. The other thing was our A/C didn't work at first, then for some reason it started working. The staff was friendly, and the hotel overall is visually very nice.
Stayed 3 nights in May 2025

10/10 Excellent

JagSimran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, clean , very friendly and comfortable stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, food excellent, rooms clean, and funky, had a great stay..
Stayed 4 nights in Nov 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay everything perfect
Stayed 4 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the pools isn’t open now as it’s out of season, but I imagine it will be a great daytime spot in the summer. Overall really enjoyed our stay.
Stayed 3 nights in Feb 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 5 nights in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money super breakfast lovely pools
Stayed 5 nights in Nov 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Lovely stay at the Hard Rock. I needed a last minute hotel and this was perfect. Very clean and spacious hotel. Room was a good size with comfortable bedding. Spacious shower. Front desk staff were exceptional. Breakfast buffet had a lot of options!
Stayed 1 night in Feb 2025

10/10 Excellent

Donna-leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely hotel Extremely clean Fantastic breakfast and dinner Highly recommend Would definitely return
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel to stay at and the pool is great place to relax. Room was very good with comfortable beds
Stayed 2 nights in Nov 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fantastic couldn’t fault it although I thought the charge for the indoor pool was excessive
Stayed 4 nights in Jan 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food on offer was fairly poor and canteenish. The bar area was very noisy.
Stayed 1 night in Mar 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great place to stay. Would have been good to have been informed that the spa was closed for maintenance
Stayed 3 nights in Nov 2024

8/10 Good

Jeff Mikki

Liked: Cleanliness, property conditions & facilities
There was a lot of noise from the highway
Stayed 6 nights in Mar 2025

10/10 Excellent

pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a crazy questionnaire as it asks questions that are suitable and there is no option not appropriate
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool area, especially Sun Society pool. Balinese beds were great. Pool was cool but refreshing. Food at breakfast and dinner on half board was excellent. Getting drinks or food at the pool bars was the only negative we experienced. Staff were lovely and did their best but there was not enough for demand at the busy times of lunch and pre- dinner. As such this meant long wait times. We had lunch once in the hotel at the start of our stay but did not enjoy due to the poor quality of the food and high price. €20 for nachos that were inedible due to being drowned in sauce.
Stayed 11 nights in Apr 2025

10/10 Excellent

Mignote

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So much better in reality than the pictures

Top service, very clean, ideal location, other restaurants/pubs around the hotel. But the spa could be better with jacuzzi. 🙂 Definitely would Luv to come back to this hotel.
Not far from this marina
Stayed 4 nights in Jan 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location