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Barceló Marbella

4.0 star property
Golfers find paradise at this upscale retreat where scenic fairways, rejuvenating spa treatments, and Mediterranean cuisine create the perfect getaway

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Photo gallery for Barceló Marbella

Lobby - Barceló Marbella (Marbella)
Creator video - submitted by Yudina
Outdoor wedding area - Barceló Marbella (Marbella)
Seasonal outdoor pool - Barceló Marbella (Marbella)
Suite (Club Premium) | Premium bedding, minibar, in-room safe, desk - Barceló Marbella (Marbella)
Travelers escape to Barceló Marbella, an upscale hotel near Real Club de Golf Guadalmina. Play the 18-hole course, relax with spa wraps and massages, and enjoy Mediterranean cuisine at two restaurants, plus a poolside bar and garden setting.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

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Showing 16 of 16 rooms

View all photos for Family Room (Superior)

Premium bedding, minibar, in-room safe, desk

Family Room (Superior)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

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Premium bedding, minibar, in-room safe, desk

Family Junior Suite

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

9.0 out of 10
Wonderful
(18 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2x2 Adjoining Family

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2x2 Adjoining Family

  • Garden view
  • 66 sq m
  • Sleeps 6
  • 1 Queen Bed

View all photos for Club Room (Deluxe Premium)

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Club Room (Deluxe Premium)

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite (Family)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Family)

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite (Family)

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Junior Suite (Family)

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

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Family Room

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, Pool View

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Superior Room, Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, Golf View

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Superior Room, Golf View

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, Pool View

Premium bedding, minibar, in-room safe, desk

Superior Room, Pool View

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, Golf View

Premium bedding, minibar, in-room safe, desk

Superior Room, Golf View

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite (Club Premium)

Suite (Club Premium) | Premium bedding, minibar, in-room safe, desk

Suite (Club Premium)

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite (Club Premium)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Club Premium)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2x2 Adjoining Family

Premium bedding, minibar, in-room safe, desk

2x2 Adjoining Family

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed

View all photos for 2x2 Adjoining Family

Premium bedding, minibar, in-room safe, desk

2x2 Adjoining Family

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed

About the neighborhood

Located in San Pedro de Alcantara, a neighborhood in Marbella, Barceló Marbella is next to a golf course and near the beach. Church of San Pedro and Basilica Vega Del Mar are notable landmarks, and some of the area's activities can be experienced at Real Club de Golf Guadalmina and Atalaya Golf and Country Club. Los Arqueros Golf & Country Club and La Quinta Golf are two other places to visit that come recommended. Looking to get your feet wet? Scuba diving and windsurfing adventures can be found near the property. Visit our Marbella travel guide
Map
Camino de Granadillas, s/n, Marbella, Malaga, 29670

What's nearby

  • Real Club de Golf Guadalmina which includes golf
    Real Club de Golf Guadalmina
    15 min walk - 0.8 miles
  • Basilica Vega Del Mar showing a ruin
    Basilica Vega Del Mar
    6 min drive - 1.4 miles
  • Atalaya Golf and Country Club
    4 min drive - 0.9 miles
  • Bulevar San Pedro Alcántara
    4 min drive - 1.2 miles
  • Church of San Pedro
    5 min drive - 1.1 miles

Getting around

  • Malaga Airport (AGP)
    55 min drive

Restaurants

  • McDonald's
    4 min drive
  • Restaurante Campanario
    4 min drive
  • Mai
    16 min walk
  • Churrero's Bar & Copas
    3 min drive
  • Passion Café
    20 min walk

About this property

Barceló Marbella

Upscale hotel near Real Club de Golf Guadalmina
Located close to Atalaya Golf and Country Club and Church of San Pedro, Barceló Marbella provides an adjacent golf course, a poolside bar, and a terrace. Indulge in a massage, a manicure/pedicure, and a body wrap at the onsite spa. Be sure to enjoy lunch, dinner, and Mediterranean cuisine at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Other perks at this hotel include:
  • A seasonal outdoor pool and a children's pool
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
  • A 24-hour front desk, wedding services, and a water dispenser
Room features
All 206 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Heating and ceiling fans
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Wardrobes/closets, daily housekeeping, and desks

All inclusive details

All-inclusive room rates at Barceló Marbella are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included
Room service during certain hours (limited menu)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 15 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 8:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 17 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gastrobar La Santa María
  • Mediterráneo

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Sauna
  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (31 inch wide door)
  • Handrails in stairways (41 inches high)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 26 2025 to April 2 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from October 1 to February 12:
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 17 for children
  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 90 (one-way), (up to 18 years old)
  • Self parking fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number H/MA/01704

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 11:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Hotel Marbella
Barcelo Marbella
Marbella Barcelo
Barcelo Marbella Hotel
Barceló Marbella Hotel
Barceló Marbella Hotel
Barceló Marbella Marbella
Barceló Marbella Hotel Marbella

Frequently asked questions

Does Barceló Marbella have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 11:00 AM–6:00 PM. The pool will be unavailable from October 26 2025 to April 2 2026 (dates subject to change).

Is Barceló Marbella pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 15 per night. Limited spots are available.

What time is check-in at Barceló Marbella?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Barceló Marbella?

Check-out is at noon.

Does Barceló Marbella provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 90 per vehicle applies.

Are there all-inclusive benefits at Barceló Marbella?

Some rate plans available at this property are all-inclusive.

Where is Barceló Marbella located?

Located in San Pedro de Alcantara, this spa hotel is within 1 mi (2 km) of Real Club de Golf Guadalmina, Atalaya Golf and Country Club, and Church of San Pedro. Basilica Vega Del Mar and Los Arqueros Golf & Country Club are also within 3 mi (5 km).

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Reviews

Barceló Marbella Reviews

8.6

Excellent

8.8

Cleanliness

7.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 327 out of 699 reviews
Rating 8 - Good. 254 out of 699 reviews
Rating 6 - Okay. 71 out of 699 reviews
Rating 4 - Poor. 26 out of 699 reviews
Rating 2 - Terrible. 21 out of 699 reviews

Reviews

8/10 Good

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant reception and buildings. Very good breakfast. We paid extra for the room with the jacuzzi bath, which was lucky, because the spa was closed! Nice touch to have brunch too.
Stayed 1 night in Jan 2026

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean room staff helpful good breakfast but gym and sauna was closed 2 days outta 3 which was disappointing as that was main reason I booked it
Stayed 3 nights in Sep 2025

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the middle of a golf course. Staff very friendly and breakfast always good! Recommend and would stay here again!
Stayed 7 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and tidy
Stayed 3 nights in Oct 2025

10/10 Excellent

KHALID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at Barceló Marbella! Spacious rooms, excellent breakfast, and friendly staff. The pool area was perfect for relaxing, and the location is ideal for exploring the Costa del Sol. Would definitely come back!
Stayed 3 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Lovely hotel and room, we had a small issue with a water leak but staff handled it very well.
Stayed 4 nights in Apr 2025

8/10 Good

Azita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and very professional and pleasant staff. Pool area really tranquil and great for all ages. You need a car or taxi as it is remote from shops and Marbella town and the beach. Food options, specially in room dining could improve as healthy options were VERY limited. I wish I had known more about the spa! The Barceló app thing was easy to use but when I am on holiday I prefer to read things rather than looking at my phone!
Stayed 4 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
I arrived late at the property but had emailed ahead to notify that this would be the case. This was responded to with a very pleasant and courteous email. Check in was straightforward. The breakfast was amazing, with plenty of choice, an airy environment to eat in. Would definitely stay again when in the area.
Stayed 1 night in Jun 2025

10/10 Excellent

Ilán

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, friendly staff, clean
Stayed 7 nights in Jul 2023

8/10 Good

mark

Liked: Cleanliness, staff & service, room comfort
Nice hotel - parking space was very convenient- wellness centre was a disappointment- breakfast was excellent- I would stay here again - great location
Stayed 2 nights in May 2024

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and attentive staff. Always very pleasant and nothing was an issue. Makes all the difference!
Stayed 4 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet and the pool area was nice. The room was big and comfortable. Check-in was very easy.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jan Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay.

Very friendly staff and clean hotel. Our daughter has some food allergies and the chiefs did everything they could to find food for her. Thumbs up.
Stayed 3 nights in Jul 2024

10/10 Excellent

Bertrand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very classy, but central area under renovation while off-season. Incredible breakfast, covering all the bases. Easy parking at reasonable price. Decent bar -restaurant, useful since there is nothing else close by (the only problem with the place is that it is remote from tourist action, restaurants and stores). Very friendly people at front desk. Nice room, fairly spacious, clean, quiet, nice balcony. Would return, as long as not looking for walkable distance to activities. Courtyard must be beautiful in summer.
Stayed 2 nights in Mar 2025

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, small but quiet. Great pool. It's away from the beach, but a shirt taxi ride ($10 Euro). Food and drinks were good. Families using the pool, but wasnt crowded or loud. Lovely holiday.
Stayed 4 nights in Jul 2024

8/10 Good

DARREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great to disconnect

Amazing setting for peace and relax
Stayed 1 night in Jun 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a few days all inclusive at Barceló Marbella. We had a lovely time. Hotel was nice, food in restaurant was good and thankfully it wasn’t a rugby scrum to get the food! Branded spirits served at the bars. A nice pool. Staff were friendly and helpful. A great place to go to relax and enjoy the sun!
Stayed 5 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was just what i wanted. The staff are so friendly and the hotel is very clean. Rooms are spacious and beds are comfy. Food is good, there was always a wide choice at breakfast & lunch. It’s about a 20-25 mins walk to the nearest supermarket but taxi’s/bolts/Ubers are easy to get
Stayed 4 nights in Aug 2023

8/10 Good

Yogendra

Liked: Cleanliness, amenities, property conditions & facilities
I liked the property. Room cleaning staff were good. Reception staff were quick at saying no but not providing alternative. Restaurant staff were very impatient and take your plates away if you move from the table. Rooms were not sound proof. Room next to mine had a call girl in at 3.00am and making lots of noise. My 2 nights were interrupted and I gave felt tired since then.
Stayed 3 nights in May 2025

8/10 Good

Linda

Liked: Property conditions & facilities, room comfort

Nice stay

Reception staff not friendly. Rooms were not clean hair in sink and Pringle crisp on floor with ants all over it. Bar staff were nice and friendly and food for breakfast was exceptional.
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Limit Your Expectations. Great Staff Though.

The staff were very friendly and accommodating, but the property is dated, and the air conditioning did not work during the two nights of our stay. We didn't explore the property. Our room was a very good size, so was the bathroom, but without functioning AC, it was hard to enjoy.
Stayed 2 nights in Jul 2024

10/10 Excellent

Fadlou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is very nice and well worth the price. Pool area is beautiful (kids didn’t want to leave!) with plenty of sun lounges. Food served at the pool-area restaurant is a little below average (stick with the pizzas a burgers), but the food and drink are reasonably prices. Breakfast, however, is great. Delicious fresh juices, fruit, charcuterie, cheeses, eggs, bacon, etc., with seating indoors and outdoors. It’s about a 15-20 minute car ride to downtown Marbella (don’t try to drive and park. If you’re renting a car the parking garage will fit most vehicles without worry. Definitely a place to stay - if we come back to Marbella we will definitely consider returning to Barceló.
Stayed 2 nights in Jul 2024

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property!

We had limited time at this beautiful resort so only have a nights stay to rate. Great breakfast for purchase but was great for us needing to leave early. We were given a handicap room which was wonderful - large space! The only downside was the shower. It is a huge area with odd setup - by the time I had showered and washed hair there was water all in the actual bathroom (there is no edge to accomade a wheelchair) and all the way out to front door and hallway. There has to be a better system. Based on the door sticking this was not the first time it has happened. Parking was easy for those traveling via car.
Stayed 1 night in Sep 2024

4/10 Poor

Brad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We have stayed at a Barcelo previously and expected the same type of property. To say we were disappointed would be an understatement. I will highlight that the staff was exceptional and did their best. However, it was very apparent that the management has not put any money into this property based upon our room and the amenities. For example, my wife and I asked for a tissue box or tissues, and we were told to use toilet paper. I am not sure if the room was given to us because we booked through Expedia and that other rooms which seem to have been renovated were better. Bottom line was this hotel needs significant improvements to reach 3 star.
Stayed 7 nights in Apr 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Disappointing stay

Disappointing stay at this property that seems to be in need of renovation and a better level of quality control. Breakfast was ok and had a nice selection. The lovely lady at the egg station was the most smiling and positive of all the staff members we met during our stay! The food trucks and pool area food service was closed. Calling roomservice did not work. The Suite was very clean, spacious and had a nice terrace with sun beds. The included minibar was a nice touch and there was a coffee machine. Both tv's worked but several channels was missing. Aircondition was not working the first day and after being fixed it still barely cooled down the room. Some dry euqalyptus flowers was left in the room and bathroom making it smell bad of rotting flowers. Iron was not clean and did not work properly. One lamp was missing the bulb. No bath salt or other amenities for the hot tub. The VIP pool area was a disaster. Dirty and worn down area and it seemed like the Management had forgotten that it existed... Nothing premium with this area at all. Music was played there at full volume ruining any chance of enjoying a relaxing time. Large group of guests partying and drinking at the main pool without anyone from the staff stopping them. I was not in the impression that this would be a party hotel and I wish the staff was empowered to stop that kind of behaviour to secure a nice experience for all guests. I will not return to this property.
Stairs to VIP pool area. The bridge over the main pool was in the same condition.
Door to VIP pool area. Lock did not work so anyone could enter the area.
Stayed 2 nights in Jun 2024